[Bug 1437719] Re: [Dell Inspiron 5547] Black Screen on user switch

2015-08-19 Thread Rusty Shackleford
Several other users have submitted a bug on the problems with installing the 
14.04.3 HWE stack:
https://bugs.launchpad.net/ubuntu/+source/mesa-lts-vivid/+bug/1483631

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[Bug 1437719] Re: [Dell Inspiron 5547] Black Screen on user switch

2015-08-18 Thread Rusty Shackleford
The fix may be in kernel 3.19.0-25.26. I did build and install this
kernel and in subsequent stress testing (about 2 hours worth) was unable
to reproduce the defect. It's rare for me to not encounter the defect in
less than 5 minutes of stress testing - might have once made it to about
20 minutes - but never before to two hours. I'm not ready to call it
fixed though just yet.

To begin with I would like to get using an official build of the kernel.
As previously noted I was unable to install the 14.04.3 HWE stack that
contains this kernel.  Here is the command I ran and the problems
encountered:

sudo apt-get install --install-recommends linux-generic-lts-vivid
xserver-xorg-core-lts-vivid xserver-xorg-lts-vivid xserver-xorg-video-
all-lts-vivid xserver-xorg-input-all-lts-vivid libwayland-egl1-mesa-lts-
vivid

Reading package lists...
Building dependency tree...
Reading state information...
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:

The following packages have unmet dependencies:
 libcogl15 : Depends: libegl1-mesa-drivers
 libwayland-egl1-mesa-lts-vivid : Depends: libegl1-mesa-lts-vivid (= 
10.5.2-0ubuntu1~trusty1) but it is not going to be installed
  Conflicts: xorg-renamed-package-lts-utopic
 xserver-xorg-core-lts-vivid : Depends: libgbm1-lts-vivid (= 8.1~0) but it is 
not going to be installed
   Recommends: libgl1-mesa-dri-lts-vivid (= 
7.10.2-4) but it is not going to be installed
   Conflicts: xorg-renamed-package-lts-utopic
 xserver-xorg-input-all-lts-vivid : Depends: xserver-xorg-input-evdev-lts-vivid 
but it is not going to be installed
Depends: 
xserver-xorg-input-vmmouse-lts-vivid but it is not going to be installed
Depends: 
xserver-xorg-input-synaptics-lts-vivid but it is not going to be installed
Depends: xserver-xorg-input-wacom-lts-vivid 
but it is not going to be installed
 xserver-xorg-lts-vivid : Depends: xserver-xorg-input-evdev-lts-vivid but it is 
not going to be installed
  Recommends: libgl1-mesa-dri-lts-vivid but it is not 
going to be installed
  Recommends: libgl1-mesa-glx-lts-vivid but it is not 
going to be installed
  Recommends: libegl1-mesa-lts-vivid but it is not 
going to be installed
  Recommends: libegl1-mesa-drivers-lts-vivid but it is 
not installable
  Recommends: libgbm1-lts-vivid but it is not going to 
be installed
  Recommends: libgles2-mesa-lts-vivid but it is not 
going to be installed
  Recommends: libgles1-mesa-lts-vivid but it is not 
going to be installed
  Conflicts: libegl1-mesa (= 0~)
  Conflicts: libgl1-mesa-dri (= 0~)
  Conflicts: libgl1-mesa-glx (= 0~)
  Conflicts: libglapi-mesa (= 0~)
  Conflicts: libgles2-mesa (= 0~)
  Conflicts: xorg-renamed-package-lts-utopic
 xserver-xorg-video-all-lts-vivid : Depends: xserver-xorg-video-ati-lts-vivid 
but it is not going to be installed
Depends: 
xserver-xorg-video-cirrus-lts-vivid but it is not going to be installed
Depends: xserver-xorg-video-fbdev-lts-vivid 
but it is not going to be installed
Depends: xserver-xorg-video-intel-lts-vivid 
but it is not going to be installed
Depends: xserver-xorg-video-mga-lts-vivid 
but it is not going to be installed
Depends: 
xserver-xorg-video-neomagic-lts-vivid but it is not going to be installed
Depends: 
xserver-xorg-video-nouveau-lts-vivid but it is not going to be installed
Depends: 
xserver-xorg-video-openchrome-lts-vivid but it is not going to be installed
Depends: 
xserver-xorg-video-savage-lts-vivid but it is not going to be installed
Depends: 
xserver-xorg-video-siliconmotion-lts-vivid but it is not going to be installed
Depends: 
xserver-xorg-video-sisusb-lts-vivid but it is not going to be installed
Depends: xserver-xorg-video-tdfx-lts-vivid 
but it is not going to be installed
Depends: 
xserver-xorg-video-trident-lts-vivid but it is not going to be installed

[Bug 1437719] Re: [Dell Inspiron 5547] Black Screen on user switch

2015-08-16 Thread Rusty Shackleford
Attempted to move to the 14.04.3 HWE Stack today. The attempt failed:
packages had unmet dependencies. Since there is no definitive reason for
me to install the HWE Stack at this point I will not continue on this
path.

Might pursue building the kernel from that release though.
Any other suggestions on paths to debug this issue?

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[Bug 1437719] Re: [Dell Inspiron 5547] Black Screen on user switch

2015-08-10 Thread Rusty Shackleford
I was hesitant to install the daily build again since I felt I was being
run around in circles. An acquaintance has pointed out that doing it
would server a useful purpose.

So I have completed that task. Once again I was unable to reproduce the
issue with a live-usb containing the daily build. There were occasions
when I thought the screen was going to go black - but then it did
recover. And once again I did try a live-usb with 14.04.1 and was also
not able to reproduce the issue: making me once again consider that it
might be a configuration issue.

So I looked at the parameters being used by the i915 driver.

These parameters were in common between the my system and the 14.04.1
live-usb that works so well:

/sys/module/i915/parameters/disable_power_well:1
/sys/module/i915/parameters/fastboot:N
/sys/module/i915/parameters/invert_brightness:0
/sys/module/i915/parameters/lvds_channel_mode:0
/sys/module/i915/parameters/lvds_downclock:0
/sys/module/i915/parameters/lvds_use_ssc:-1
/sys/module/i915/parameters/modeset:-1
/sys/module/i915/parameters/panel_ignore_lid:1
/sys/module/i915/parameters/powersave:1
/sys/module/i915/parameters/prefault_disable:N
/sys/module/i915/parameters/preliminary_hw_support:1
/sys/module/i915/parameters/reset:Y
/sys/module/i915/parameters/semaphores:-1
/sys/module/i915/parameters/vbt_sdvo_panel_type:-1
/sys/module/i915/parameters/enable_ips:1
/sys/module/i915/parameters/enable_psr:0
/sys/module/i915/parameters/enable_hangcheck:Y

These parameters seem to have been renamed:

/sys/module/i915/parameters/enable_rc6:1
/sys/module/i915/parameters/enable_fbc:-1
/sys/module/i915/parameters/enable_ppgtt:1

/* Power Saving features? */
/sys/module/i915/parameters/enable_pc8:1
/sys/module/i915/parameters/pc8_timeout:5000

/* Defunct LVDS setting? *?
/sys/module/i915/parameters/fbpercrtc:0

/* New parameters? */
/sys/module/i915/parameters/disable_display:N
/sys/module/i915/parameters/disable_vtd_wa:N
/sys/module/i915/parameters/enable_cmd_parser:1

I tried to change some of these at bootup to see if they affected the
behaviour: they didn't.

It seems possibly tied to power saving: on the 14.04.1 live-usb
buffering seemed to work better on user switching so perhaps the system
never though it was entering a power saving mode and thus never turned
off the screen.

Next week I will install the HWE Stack for 14.04.3 that has the Vivid
kernel/drivers to see if that fixes things.

My acquaintance is a retired software engineer - application level stuff
on Windows and Macs. But has played with Linux a bit and even though he
has never dug into drivers or kernel code he has said he would be
willing to help me out (already showed me how to build the kernel). So
I'll up my level interest in debugging.

What next steps do you suggest?


 

** Changed in: xorg (Ubuntu)
   Status: Incomplete = New

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[Bug 1437719] Re: [Dell Inspiron 5547] Black Screen on user switch

2015-06-19 Thread Rusty Shackleford
Decided there is no point adding any logs from a live-usb session
confusing the situation not knowing that they will reveal anything.
Going to put the state of this defect back to Status New since no
resolution has been found yet and await further guidance on what info I
can provide to help debug it.

** Changed in: xorg (Ubuntu)
   Status: Incomplete = New

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[Bug 1437719] Re: [Dell Inspiron 5547] Black Screen on user switch

2015-04-24 Thread Rusty Shackleford
I actually found that if I selected UEFI boot instead of legacy boot I
could run the live-usb stick.

I was unable to reproduce the problem when running from the live-usb
when trying out vivid. However it turns out that I cannot reproduce the
issue when running from a live-usb loaded with trusty either. In both
instances I attempted to recreate the problem by rapidly switching users
repeatedly for 5 minutes - when running from my installed system I am
always able to reproduce the issue in less than this amount of time.

When running from my installed system there is always a brief (jarring)
context switch in which the screen temporarily blanks out before coming
back up even when the problem doesn't occur. When running from the live-
usb (trusty or vivid) the transition between users is pretty seamless:
more like a workspace switch.

I'm wondering what the difference is between the live-usb and installed
environments (drivers, configuration, etc.) and if knowing that could
give some insight into fixing the issue.

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[Bug 1437719] Re: [Dell Inspiron 5547] Black Screen on user switch

2015-04-23 Thread Rusty Shackleford
I have attempted several times to test with the daily build images you
pointed me towards - both the i386 and amd64 versions. I used Startup
Disk Creator to create live-usb sticks. When I boot I get an error
message stating: gfxboot.32 - not a COM32R image. I did check the SHA256
signature and verified the files downloaded without any (detected)
errors.  I will attempt a DVD install tomorrow.

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[Bug 1437719] Re: [Dell Inspiron 5547] Black Screen on user switch

2015-04-20 Thread Rusty Shackleford
I'm going blind - I looked for a BIOS update and didn't find one.
However after updating my BIOS the problem still occurs: switching
between two user sessions results in a black screen. If anything the
problem is worse - much easier to duplicate as it now only takes a few
switches to trigger this bug now.

As per your request I ran: sudo dmidecode -s bios-version  sudo dmidecode -s 
bios-release-date. The output of these commands is:
A06
11/05/2014

Marking this report as Status New.

** Changed in: xorg (Ubuntu)
   Status: Incomplete = New

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[Bug 1437557] Re: [Dell Vostro 3550] Black screen on user switch.

2015-04-20 Thread Rusty Shackleford
I'm going blind - I looked for a BIOS update and didn't find one.
However after updating my BIOS the problem still occurs: switching
between two user sessions results in a black screen. If anything the
problem is worse - much easier to duplicate as it now only takes a few
switches to trigger this bug now.

As per your request I ran: sudo dmidecode -s bios-version  sudo dmidecode -s 
bios-release-date. The output of these commands is:
A12
02/18/2014

Marking this report as Status New.

** Changed in: xorg (Ubuntu)
   Status: Incomplete = New

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[Bug 1437719] Re: Black Screen on user switch

2015-03-28 Thread Rusty Shackleford
** Attachment added: i915_error_state
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1437719/+attachment/4359188/+files/i915_error_state

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[Bug 1437719] Re: Black Screen on user switch

2015-03-28 Thread Rusty Shackleford
** Attachment added: regdump_broken.txt
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1437719/+attachment/4359203/+files/regdump_broken.txt

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[Bug 1437719] Re: Black Screen on user switch

2015-03-28 Thread Rusty Shackleford
** Attachment added: dmesg.txt
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1437719/+attachment/4359187/+files/dmesg.txt

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[Bug 1437719] Re: Black Screen on user switch

2015-03-28 Thread Rusty Shackleford
** Attachment added: regdump_good.txt
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1437719/+attachment/4359204/+files/regdump_good.txt

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[Bug 1437719] [NEW] Black Screen on user switch

2015-03-28 Thread Rusty Shackleford
Public bug reported:

When switching users (primarly using Ctrl-Alt-F(7-10) the monitor will
sometimes go black. This happens once or twice a day, although on
occasion it doesn't occur for several days. It has occurred at least
once a week since I installed Ubuntu 14.04.1. It seems to be more of a
problem since moving to 14.04.2 - I did perform installation of the
Utopic Kernel, X, and MesaGL packages, but this is only perception. At
the same time I switched from Unity to Cinnamon (Jeremy Clarkson isn't
the only dinosaur roaming the world) - but I have confirmed that just
running Unity desktops is vunerable.

The display can be restored by sudo service lightdm restart - run from
an ssh login from another system.

Steps to consistently reproduce the problem is simply to perform abusive
user stress testing: switching from one user to another rapidly: as soon
as the display switches go back to the other. Usually I can get a black
screen with this method in under a minute with Unity desktops.

I have the same issue with another system (Dell Vostro 3550) reported in
Bug #1437557 - submitting a new defect since this is different hardware
and even though the defects look the same there might be differences
underneath the hood causing the problem.


14.04.2 Trusty
3.16.0-33-generic.
I'll edit this report shortly with additional system info.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.16.0-33.44~14.04.1-generic 3.16.7-ckt7
Uname: Linux 3.16.0-33-generic x86_64
.tmp.unity.support.test.0:
 
ApportVersion: 2.14.1-0ubuntu3.8
Architecture: amd64
CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Sat Mar 28 14:45:26 2015
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 
0b) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:063e]
InstallationDate: Installed on 2014-12-23 (95 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2)
MachineType: Dell Inc. Inspiron 5547
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-33-generic 
root=UUID=6eb0eadb-81ed-43ee-aab3-e3fe6b37ca75 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/12/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 0598GM
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A05
dmi.modalias: 
dmi:bvnDellInc.:bvrA05:bd08/12/2014:svnDellInc.:pnInspiron5547:pvrA05:rvnDellInc.:rn0598GM:rvrA00:cvnDellInc.:ct8:cvrA05:
dmi.product.name: Inspiron 5547
dmi.product.version: A05
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.11.3+14.04.20150122-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.56-1~ubuntu2
version.libgl1-mesa-dri: libgl1-mesa-dri N/A
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Fri Mar 27 15:14:18 2015
xserver.configfile: default
xserver.errors:
 SynPS/2 Synaptics TouchPad: Read error 19
 SynPS/2 Synaptics TouchPad: Read error 19
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id1110 
 vendor LGD
xserver.version: 2:1.16.0-1ubuntu1.2~trusty2

** Affects: xorg (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug trusty ubuntu

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[Bug 1437719] Re: Black Screen on user switch

2015-03-28 Thread Rusty Shackleford
** Attachment added: Xorg.0.log
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1437719/+attachment/4359205/+files/Xorg.0.log

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[Bug 1437557] Re: Black screen on user switch.

2015-03-28 Thread Rusty Shackleford
Defect with similar behaviour on different hardware submitted to Bug
#1437719

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[Bug 1437557] Re: Black screen on user switch.

2015-03-28 Thread Rusty Shackleford
** Attachment added: regdump_good.txt
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1437557/+attachment/4358509/+files/regdump_good.txt

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[Bug 1437557] Re: Black screen on user switch.

2015-03-28 Thread Rusty Shackleford
** Attachment added: regdump_broke.txt
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1437557/+attachment/4358508/+files/regdump_broke.txt

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[Bug 1437557] Re: Black screen on user switch.

2015-03-28 Thread Rusty Shackleford
** Attachment added: Xorg.0.log
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1437557/+attachment/4358506/+files/Xorg.0.log

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Title:
  Black screen on user switch.

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[Bug 1437557] Re: Black screen on user switch.

2015-03-28 Thread Rusty Shackleford
** Attachment added: i915_error_state
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1437557/+attachment/4358507/+files/i915_error_state

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Title:
  Black screen on user switch.

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[Bug 1437557] [NEW] Black screen on user switch.

2015-03-27 Thread Rusty Shackleford
Public bug reported:

When switching users (primarly using Ctrl-Alt-F(7-10) the monitor will
sometimes go black. This happens once or twice a day, although on
occasion it doesn't occur for several days. It has occurred at least
once a week since I installed Ubuntu 14.04.1. It seems to be more of a
problem since moving to 14.04.2 - I did perform installation of the
Utopic Kernel, X, and MesaGL packages, but this is only perception. At
the same time I switched from Unity to Cinnamon (Jeremy Clarkson isn't
the only dinosaur roaming the world) - but I have confirmed that just
running Unity desktops is vunerable.

The display can be restored by sudo service lightdm restart - run from
an ssh login from another system.

Steps to consistently reproduce the problem is simply to perform abusive
user stress testing: switching from one user to another rapidly: as soon
as the display switches go back to the other. Usually I can get a black
screen with this method in under a minute with Unity desktops.

I have the same issue with another system that I will log a defect
against later.

Currently attached is the dmesg log. I will come back in and add Xorg
and i915 and regdumps.

14.04.2 Trusty
3.16.0-33-generic.
I'll edit this report shortly with additional system info.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.16.0-33.44~14.04.1-generic 3.16.7-ckt7
Uname: Linux 3.16.0-33-generic x86_64
.tmp.unity.support.test.0:
 
ApportVersion: 2.14.1-0ubuntu3.8
Architecture: amd64
CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Fri Mar 27 22:34:36 2015
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation 2nd Generation Core Processor Family Integrated Graphics 
Controller [8086:0126] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:04cd]
 Advanced Micro Devices, Inc. [AMD/ATI] Whistler [Radeon HD 
6630M/6650M/6750M/7670M/7690M] [1002:6741] (rev ff) (prog-if ff)
InstallationDate: Installed on 2014-11-25 (122 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2)
MachineType: Dell Inc. Vostro 3550
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-33-generic 
root=UUID=f2a7816d-d44b-4837-881c-51995c1f8a8b ro plymouth:debug splash quiet 
drm.debug=0xe
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/03/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 0PD77K
dmi.board.vendor: Dell Inc.
dmi.board.version: A11
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: 
dmi:bvnDellInc.:bvrA11:bd08/03/2012:svnDellInc.:pnVostro3550:pvrNotSpecified:rvnDellInc.:rn0PD77K:rvrA11:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Vostro 3550
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.11.3+14.04.20150122-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.56-1~ubuntu2
version.libgl1-mesa-dri: libgl1-mesa-dri N/A
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Fri Mar 27 22:24:12 2015
xserver.configfile: default
xserver.errors: RADEON(G0): [XvMC] Failed to initialize extension.
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id5539 
 vendor CMO
xserver.version: 2:1.16.0-1ubuntu1.2~trusty2

** Affects: xorg (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug trusty ubuntu

** Attachment added: dmesg log with extra info for X problems.
   https://bugs.launchpad.net/bugs/1437557/+attachment/4358452/+files/dmesg.txt

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Title:
  Black screen on user switch.

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[Bug 311029] Re: curl and pycurl is not compiled with sftp support

2010-04-13 Thread Rusty Shackleford
It sure would be nice if the package could be built with --with-
libssh2 for Lucid's release. Any chance of that happening?

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curl and pycurl is not compiled with sftp support
https://bugs.launchpad.net/bugs/311029
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