[Bug 1840940] [NEW] Both Xsane and Simple Scan crash on clicking the "scan" button - message says "failed to open device 'genesys:libusb:003:003' Invalid argument
Public bug reported: Description:Ubuntu 18.04.3 LTS Release:18.04 xsane version 0.999-5ubuntu2 I expected a scan to be performed but the program crashed ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xsane 0.999-5ubuntu2 ProcVersionSignature: Ubuntu 4.15.0-58.64-generic 4.15.18 Uname: Linux 4.15.0-58-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Aug 21 16:39:25 2019 InstallationDate: Installed on 2018-09-30 (325 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) SourcePackage: xsane UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: xsane (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug bionic -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1840940 Title: Both Xsane and Simple Scan crash on clicking the "scan" button - message says "failed to open device 'genesys:libusb:003:003' Invalid argument To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xsane/+bug/1840940/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1830231] Re: Firefox will not connect to any website
OK - this fixed the problem; https://askubuntu.com/questions/1145311/internet-is-working-but-firefox- browser-cannot-connect Answer 2 2 I was having the same issue. Removing prefs.js did not fix the problem for me. Restarting firefox via Menu -> Help -> "Restart with Add-ons Disabled" and choosing to restart in "safe mode" gave me a working browser. I opened a regular instance of firefox again and it was still not working (obviously). I repeated the "Restart with Add-ons Disabled" but selected "Refresh Firefox" at the final step and it seems to have fixed the problem. I went back through the preferences section and have changed back all of my settings there and I haven't broken the browser yet. Again, this doesn't get to the root of the problem, but perhaps it narrows it down some? Maybe someone else knows more about what all gets reset when you choose "Refresh Firefox"? So this works - and the problem seems to be something inside Firefox, possibly due to Add-Ons, the basis of which seems to have been changed. This bug can be closed. Regards Tony Morton Yes, the same issue. I am using the Opera browser while Firefox is out of action, and Opera works fine. Does that help pin down a difference? This problem only began after the Ubuntu update on Tuesday 21st which was a list of system files, so maybe something that Firefox depends upon was changed then? The journalctl package is not installed on my system. On 23/05/2019 22:01, Sebastien Bacher wrote: > Thank you for your bug report. do you get the same issue if you start a > private browsing session? Could you add your journalctl bug? > > ** Changed in: firefox (Ubuntu) > Status: New => Incomplete > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1830231 Title: Firefox will not connect to any website To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1830231/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1830231] Re: Firefox will not connect to any website
Yes, the same issue. I am using the Opera browser while Firefox is out of action, and Opera works fine. Does that help pin down a difference? This problem only began after the Ubuntu update on Tuesday 21st which was a list of system files, so maybe something that Firefox depends upon was changed then? The journalctl package is not installed on my system. On 23/05/2019 22:01, Sebastien Bacher wrote: > Thank you for your bug report. do you get the same issue if you start a > private browsing session? Could you add your journalctl bug? > > ** Changed in: firefox (Ubuntu) > Status: New => Incomplete > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1830231 Title: Firefox will not connect to any website To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1830231/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1830231] [NEW] Firefox will not connect to any website
Public bug reported:
Firefox will not connect to any website, it opens properly and will open
files from my PC, there is nothing wrong with my wi-fi or internet
connection. Any request for a web address results in the continuing
spinning icon in the tab and it never connects to any web address. This
follows upon Ubuntu software updates on Tuesday 21st May 2019
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: firefox 67.0+build2-0ubuntu0.18.04.1
ProcVersionSignature: Ubuntu 4.15.0-50.54-generic 4.15.18
Uname: Linux 4.15.0-50-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
AudioDevicesInUse:
USERPID ACCESS COMMAND
/dev/snd/controlC1: tony 2152 F pulseaudio
/dev/snd/controlC0: tony 2152 F pulseaudio
BrokenPermissions:
healthreport/state.json (0o600, wrong owner)
sessionstore.bak (0o600, wrong owner)
BuildID: 20190517140819
Channel: Unavailable
CurrentDesktop: ubuntu:GNOME
Date: Thu May 23 15:15:36 2019
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
IncompatibleExtensions:
English (GB) Language Pack - langpack-en...@firefox.mozilla.org
English (South Africa) Language Pack - langpack-en...@firefox.mozilla.org
Default - {972ce4c6-7e08-4474-a285-3208198ce6fd}
InstallationDate: Installed on 2018-09-30 (234 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
IpRoute:
default via 192.168.0.1 dev wlp3s0 proto dhcp metric 600
169.254.0.0/16 dev wlp3s0 scope link metric 1000
192.168.0.0/24 dev wlp3s0 proto kernel scope link src 192.168.0.10 metric 600
PrefErrors: Unexpected character ',' before close parenthesis @
/usr/lib/firefox/omni.ja:greprefs.js:1151
PrefSources: prefs.js
Profiles: Profile0 (Default) - LastVersion=67.0/20190517140819
RunningIncompatibleAddons: True
SourcePackage: firefox
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/14/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 0478VN
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA11:bd10/14/2013:svnDellInc.:pnInspiron660s:pvr:rvnDellInc.:rn0478VN:rvrA00:cvnDellInc.:ct3:cvr:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: Inspiron 660s
dmi.sys.vendor: Dell Inc.
** Affects: firefox (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug bionic
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Firefox will not connect to any website
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Re: [Bug 1550944] Re: Xorg crash
Dear Christopher, sorry , that is far too complicated for me to cope with, or even to understand. I will just have to live with logging in twice. thanks for your efforts regards Ton Morton On 04/03/16 15:29, Christopher M. Penalver wrote: > Tony Morton, in order to allow additional upstream developers to examine the > issue, at your earliest convenience, could you please test the latest > upstream kernel available from > http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind > the following: > 1) The one to test is at the very top line at the top of the page (not the > daily folder). > 2) The release names are irrelevant. > 3) The folder time stamps aren't indicative of when the kernel actually was > released upstream. > 4) Install instructions are available at > https://wiki.ubuntu.com/Kernel/MainlineBuilds . > > If testing on your main install would be inconvenient, one may: > 1) Install Ubuntu to a different partition and then test this there. > 2) Backup, or clone the primary install. > > If the latest kernel did not allow you to test to the issue (ex. you couldn't > boot into the OS) please make a comment in your report about this, and > continue to test the next most recent kernel version until you can test to > the issue. Once you've tested the upstream kernel, please comment on which > kernel version specifically you tested. If this issue is fixed in the > mainline kernel, please add the following tags by clicking on the yellow > circle with a black pencil icon, next to the word Tags, located at the bottom > of the report description: > kernel-fixed-upstream > kernel-fixed-upstream-X.Y-rcZ > > Where X, and Y are the first two numbers of the kernel version, and Z is > the release candidate number if it exists. > > If the mainline kernel does not fix the issue, please add the following tags: > kernel-bug-exists-upstream > kernel-bug-exists-upstream-X.Y-rcZ > > Please note, an error to install the kernel does not fit the criteria of > kernel-bug-exists-upstream. > > Also, you don't need to apport-collect further unless specifically > requested to do so. > > Once testing of the latest upstream kernel is complete, please mark this > report Status Confirmed. Please let us know your results. > > Thank you for your understanding. > > ** Tags removed: bios-outdated-a11 > ** Tags added: latest-bios-a11 > > ** Tags added: regression-update > > ** Changed in: xorg (Ubuntu) > Importance: Low => Medium > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1550944 Title: Xorg crash To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1550944/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1550944] Re: Xorg crash
Dear Christopher, the output is; A11 10/14/2013 On 03/03/16 22:10, Christopher M. Penalver wrote: > Tony Morton: Please provide the output of the following terminal > command > (not perform an apport-collect): sudo dmidecode -s > bios-version && sudo dmidecode -s bios-release-date > Regards Tony Morton -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1550944 Title: Xorg crash To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1550944/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1550944] Re: Xorg crash
Christopher, Absolute nightmare. I used my dual boot setup to access Windows 8 and update the BIOS and then had huge problems accessing Ubuntu, finally using boot-repair since the BIOS upgrade had deleted the boot menu. And after all that it has made absolutely no difference to the double log in problem. regards Tony Morton On 02/03/16 02:02, Christopher M. Penalver wrote: > Tony Morton, thank you for reporting this and helping make Ubuntu > better. > > As per http://www.dell.com/support/home/us/en/19/product-support/product > /inspiron-660s/drivers?os=biosa an update to your computer's buggy, > insecure, and outdated BIOS is available (A11). If you update to this > following https://help.ubuntu.com/community/BIOSUpdate does it change > anything? > > For more on BIOS updates and linux, please see > https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette > . > > Please note your current BIOS is already in the Bug Description, so > posting this on the old BIOS would not be helpful. > > Also, you don't have to create a new bug report. > > Once the BIOS is updated, if the problem is still reproducible: > 1) Please provide the output of the following terminal command (not perform > an apport-collect): > sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date > 2) Please make a comment specifically advising on if there was an improvement > or not. > 3) Please mark this report Status New. > > If it's not reproducible, please mark this as Invalid. > > Thank you for your understanding. > > ** Tags added: bios-outdated-a11 > > ** Changed in: xorg (Ubuntu) > Importance: Undecided => Low > > ** Changed in: xorg (Ubuntu) > Status: New => Incomplete > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1550944 Title: Xorg crash To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1550944/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1550944] [NEW] Xorg crash
Public bug reported: Since kernel 70.113 came in I have to log in twice at start up. After the first log in the desktop screen appears for a few seconds then crashes back to a black screen and then the log in screen appears again. After the second log in the system works normally. This is Ubuntu 14.04LTS 64 bit version ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8.1 ProcVersionSignature: Ubuntu 3.13.0-79.123-generic 3.13.11-ckt33 Uname: Linux 3.13.0-79-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Sun Feb 28 15:57:17 2016 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0102] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0574] NVIDIA Corporation GF119 [GeForce GT 620 OEM] [10de:1049] (rev a1) (prog-if 00 [VGA controller]) Subsystem: NVIDIA Corporation Device [10de:0977] InstallationDate: Installed on 2014-05-19 (650 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: Dell Inc. Inspiron 660s ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-79-generic.efi.signed root=UUID=cc041237-8a22-4bc4-9c3d-e7e4419eb999 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg crash UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/24/2012 dmi.bios.vendor: Dell Inc. dmi.bios.version: A07 dmi.board.name: 0478VN dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA07:bd08/24/2012:svnDellInc.:pnInspiron660s:pvr:rvnDellInc.:rn0478VN:rvrA00:cvnDellInc.:ct3:cvr: dmi.product.name: Inspiron 660s dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.64-1~ubuntu14.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.6 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.6 version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.6 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2 xserver.bootTime: Sun Feb 28 14:39:14 2016 xserver.configfile: default xserver.errors: Failed to load module "nvidia" (module does not exist, 0) Failed to load module "nvidia" (module does not exist, 0) NOUVEAU(G0): [XvMC] Failed to initialize extension. xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id 100 vendor ACR xserver.version: 2:1.15.1-0ubuntu2.7 ** Affects: xorg (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug compiz-0.9 crash trusty ubuntu -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1550944 Title: Xorg crash To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1550944/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1499465] [NEW] Nautilus will not open an external hard drive with NTFS file system
Public bug reported: Error mounting /dev/sdb1 at /media/tony/Expansion Drive: Command-line `mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000,dmask=0077,fmask=0177" "/dev/sdb1" "/media/tony/Expansion Drive"' exited with non-zero exit status 13: ntfs_attr_pread_i: ntfs_pread failed: Input/output error Failed to read NTFS $Bitmap: Input/output error NTFS is either inconsistent, or there is a hardware fault, or it's a SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows then reboot into Windows twice. The usage of the /f parameter is very important! If the device is a SoftRAID/FakeRAID then first activate it and mount a different device under the /dev/mapper/ directory, (e.g. /dev/mapper/nvidia_eahaabcc1). Please see the 'dmraid' documentation for more details. Failed to sync device /dev/sdb1: No such device Failed to close volume /dev/sdb1: No such device NB I noted a recent update that referred to the NTFS file system and prior to that update I had no problem accessing the external hard drive that I use for backup. Now I cannot access that hard drive, a Seagate Expansion Portable Drive ** Affects: nautilus (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1499465 Title: Nautilus will not open an external hard drive with NTFS file system To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/1499465/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1325565] Re: Since the recent update to CUPS my Epson S20 printer no longer works
Dear Pascal,
the problems began when I did the fresh install of Ubuntu 14.04 64 bit
in April, ( a fresh install rather than an upgrade). There are some
large log files which record that, which I have attached.
I am sure I remember a cups update since that date, which I hoped would
sort out the problem, but it did not.
Here is the result of the debug output
tony@tony-Inspiron-660s:~$ system-config-printer --debug 2>&1 | tee log.txt
OpenPrinting: Init ('en_GB', 'UTF-8') 1 0
+
Connected as user tony
+
: Operation += obtaining
queue details
Authentication pass: 1
Authentication: password callback set
Authentication pass: 1
Authentication: password callback set
Authentication pass: 1
Authentication: password callback set
: Operation ended
+
refresh
Created subscription 13, events=['printer-added', 'printer-deleted',
'printer-state-changed']
Next notifications fetch in 1s
update_jobs
Deferred populateList by 200ms
Deferred populateList by 200ms
: Operation += obtaining
queue details
Authentication pass: 1
Authentication: password callback set
Authentication pass: 1
Authentication: password callback set
Authentication pass: 1
Authentication: password callback set
: Operation ended
On 17/08/14 15:48, Pascal De Vuyst wrote:
> Strangely there haven't been any recent cups updates in Ubuntu 14.04:
> https://launchpad.net/ubuntu/trusty/+source/cups/+changelog, do you have
> any idea what update caused the problem? Have a look to see what
> packages have been installed in this file: /var/log/apt/history.log
>
> Please provide the "--debug" output on a terminal: system-config-printer
> --debug 2>&1 | tee log.txt as requested in
> https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1325565/comments/2
> to see if automatic USB printer driver detection works.
>
--
Regards
Tony Morton
** Attachment added: "history.log"
https://bugs.launchpad.net/bugs/1325565/+attachment/4179972/+files/history.log
** Attachment added: "history.log.1.gz"
https://bugs.launchpad.net/bugs/1325565/+attachment/4179973/+files/history.log.1.gz
** Attachment added: "history.log.2.gz"
https://bugs.launchpad.net/bugs/1325565/+attachment/4179974/+files/history.log.2.gz
** Attachment added: "history.log.3.gz"
https://bugs.launchpad.net/bugs/1325565/+attachment/4179975/+files/history.log.3.gz
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Title:
Since the recent update to CUPS my Epson S20 printer no longer works
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Re: [Bug 1325565] Re: Since the recent update to CUPS my Epson S20 printer no longer works
Pascal, here are the results from running those terminal commands tony@tony-Inspiron-660s:~$ system-config-printer Unknown value for media-col: (unknown IPP value tag 0x34) Choices: [u'media-bottom-margin', u'media-left-margin', u'media-right-margin', u'media-size', u'media-source', u'media-top-margin', u'media-type'] Selecting from choices: media-bottom-margin No ID match for device usb://EPSON/Stylus%20S20?serial=4B4B3650303555: MFG:EPSON;MDL:Stylus S20;CMD:ESCPL2,BDC,D4,D4PX;DES:EPSON Stylus S20; No ID match for device usb://EPSON/Stylus%20S20?serial=4B4B3650303555: MFG:EPSON;MDL:Stylus S20;CMD:ESCPL2,BDC,D4,D4PX;DES:EPSON Stylus S20; Unknown value for media-col: (unknown IPP value tag 0x34) Choices: [u'media-bottom-margin', u'media-left-margin', u'media-right-margin', u'media-size', u'media-source', u'media-top-margin', u'media-type'] Selecting from choices: media-bottom-margin /usr/share/system-config-printer/monitor.py:190: Warning: Source ID 2644 was not found when attempting to remove it GLib.source_remove (timer) tony@tony-Inspiron-660s:~$ lpinfo -v direct usb://EPSON/Stylus%20S20?serial=4B4B3650303555 network smb network lpd network ipp network socket network http network https network ipps network ipp14 direct hp direct hpfax tony@tony-Inspiron-660s:~$ lsmod | grep usb usblp 22891 0 usbhid 52570 0 hid 106148 2 hid_generic,usbhid usb_storage62209 1 ums_realtek The system-config-printer caused a GUI window to open that listed the S20 printer and clicking on that gave options to look for its driver - which of course I had already installed from the localhost/631 control panel. Regards Tony Morton On 16/08/14 09:48, Pascal De Vuyst wrote: > Normally the cups webinterface is not needed since Ubuntu uses > system-config-printer (run it from a terminal) for automatic printer driver > setup, does it work to add you printer manually there? If not please provide > the information from step 3. > Also provide the missing information from step 1, especially your lpinfo -v > output to see how CUPS detects your printer. > -- Regards Tony Morton -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1325565 Title: Since the recent update to CUPS my Epson S20 printer no longer works To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1325565/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1325565] Re: Since the recent update to CUPS my Epson S20 printer no longer works
Dear Pascal, Thank you for your assistance. I just discovered the hidden control panel for CUPS on localhost/631 a few days ago, by accident when trying out a different Linux OS (Puppy Linux) which had an item in its main menu to Add Printer. Having seen that I tried it on my Ubuntu 14.04 64 bit system and the CUPS control panel listed the Epson Stylus S20, and found a driver for it, and assigned it to the USB port that it was plugged into. The printer then worked normally , as it used to before the upgrades, with a full menu of printing options. Since then I have moved the printer plug to another USB socket, and it has been successfully detected. So the problem seems to have been that the printer was not automatically detected and set up by the gutenprint driver, but once I had found out about the manual installation, and used that, it now gets detected. If I had known about localhost/631 months ago I could have solved the problem, but Ubuntu does not reveal the existence of this to its users. Here is the output from the first part of the Debugging Printer Problems page that you sent me the link for, which detects the printer OK, so I cannot reproduce for you the steps which led to the problem of non-recognition of the printer. regards Tony Morton tony@tony-Inspiron-660s:~$ lsmod | grep usb usblp 22891 0 usb_storage62209 1 ums_realtek usbhid 52570 0 hid 106148 2 hid_generic,usbhid tony@tony-Inspiron-660s:~$ tail -f /var/log/syslog Aug 15 14:00:11 tony-Inspiron-660s kernel: [ 280.129883] usb 3-4: SerialNumber: 4B4B3650303555 Aug 15 14:00:11 tony-Inspiron-660s mtp-probe: checking bus 3, device 5: "/sys/devices/pci:00/:00:14.0/usb3/3-4" Aug 15 14:00:11 tony-Inspiron-660s mtp-probe: bus: 3, device: 5 was not an MTP device Aug 15 14:00:11 tony-Inspiron-660s kernel: [ 280.185753] usblp 3-4:1.0: usblp0: USB Bidirectional printer dev 5 if 0 alt 0 proto 2 vid 0x04B8 pid 0x0005 Aug 15 14:00:11 tony-Inspiron-660s kernel: [ 280.185796] usbcore: registered new interface driver usblp Aug 15 14:00:43 tony-Inspiron-660s anacron[906]: Job `cron.daily' started Aug 15 14:00:43 tony-Inspiron-660s anacron[2636]: Updated timestamp for job `cron.daily' to 2014-08-15 Aug 15 14:01:14 tony-Inspiron-660s kernel: [ 343.943741] usb 3-4: USB disconnect, device number 5 Aug 15 14:01:14 tony-Inspiron-660s kernel: [ 343.943928] usblp0: removed Aug 15 14:01:14 tony-Inspiron-660s udev-configure-printer: remove /devices/pci:00/:00:14.0/usb3/3-4 Aug 15 14:02:20 tony-Inspiron-660s kernel: [ 409.296697] usb 3-4: new full-speed USB device number 6 using xhci_hcd Aug 15 14:02:20 tony-Inspiron-660s kernel: [ 409.320318] usb 3-4: New USB device found, idVendor=04b8, idProduct=0005 Aug 15 14:02:20 tony-Inspiron-660s kernel: [ 409.320324] usb 3-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Aug 15 14:02:20 tony-Inspiron-660s kernel: [ 409.320327] usb 3-4: Product: USB Printer Aug 15 14:02:20 tony-Inspiron-660s kernel: [ 409.320329] usb 3-4: Manufacturer: EPSON Aug 15 14:02:20 tony-Inspiron-660s kernel: [ 409.320332] usb 3-4: SerialNumber: 4B4B3650303555 Aug 15 14:02:20 tony-Inspiron-660s mtp-probe: checking bus 3, device 6: "/sys/devices/pci:00/:00:14.0/usb3/3-4" Aug 15 14:02:20 tony-Inspiron-660s kernel: [ 409.324615] usblp 3-4:1.0: usblp0: USB Bidirectional printer dev 6 if 0 alt 0 proto 2 vid 0x04B8 pid 0x0005 Aug 15 14:02:20 tony-Inspiron-660s mtp-probe: bus: 3, device: 6 was not an MTP device Aug 15 14:02:20 tony-Inspiron-660s udev-configure-printer: add /devices/pci:00/:00:14.0/usb3/3-4/3-4:1.0 Aug 15 14:02:20 tony-Inspiron-660s udev-configure-printer: device devpath is /devices/pci:00/:00:14.0/usb3/3-4/3-4:1.0 Aug 15 14:02:20 tony-Inspiron-660s udev-configure-printer: MFG:EPSON MDL:Stylus S20 SERN:- serial:- Aug 15 14:02:21 tony-Inspiron-660s kernel: [ 410.422042] usblp0: removed Aug 15 14:02:21 tony-Inspiron-660s kernel: [ 410.432257] usblp 3-4:1.0: usblp0: USB Bidirectional printer dev 6 if 0 alt 0 proto 2 vid 0x04B8 pid 0x0005 Aug 15 14:02:21 tony-Inspiron-660s udev-configure-printer: URI matches without serial number: usb://EPSON/Stylus%20S20?serial=4B4B3650303555 Aug 15 14:02:21 tony-Inspiron-660s udev-configure-printer: No serial number URI matches so using those without Aug 15 14:02:21 tony-Inspiron-660s udev-configure-printer: URI of detected printer: usb://EPSON/Stylus%20S20?serial=4B4B3650303555, normalized: epson stylus s20 serial 4b4b3650303555 Aug 15 14:02:21 tony-Inspiron-660s udev-configure-printer: URI of print queue: usb://EPSON/Stylus%20S20?serial=4B4B3650303555, normalized: epson stylus s20 serial 4b4b3650303555 Aug 15 14:02:21 tony-Inspiron-660s udev-configure-printer: Queue ipp://localhost:631/printers/EPSON_Stylus_S20 has matching device URI Aug 15 14:02:21 tony-Inspiron-660s
[Bug 1325565] [NEW] Since the recent update to CUPS my Epson S20 printer no longer works
Public bug reported: Description:Ubuntu 14.04 LTS Release:14.04 cups: Installed: 1.7.2-0ubuntu1 Candidate: 1.7.2-0ubuntu1 Version table: *** 1.7.2-0ubuntu1 0 500 http://gb.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages 100 /var/lib/dpkg/status Before the recent update the Epson S20 printer worked perfectly, since the update I have only a basic printer menu and the printer does not work at all. Has its driver been removed from the packages? Will they be re-instated please? ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: cups 1.7.2-0ubuntu1 ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11 Uname: Linux 3.13.0-27-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.2 Architecture: amd64 CupsErrorLog: CurrentDesktop: Unity Date: Mon Jun 2 13:09:54 2014 InstallationDate: Installed on 2014-05-19 (13 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) KernLog: Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added. MachineType: Dell Inc. Inspiron 660s Papersize: a4 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic.efi.signed root=UUID=cc041237-8a22-4bc4-9c3d-e7e4419eb999 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/24/2012 dmi.bios.vendor: Dell Inc. dmi.bios.version: A07 dmi.board.name: 0478VN dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA07:bd08/24/2012:svnDellInc.:pnInspiron660s:pvr:rvnDellInc.:rn0478VN:rvrA00:cvnDellInc.:ct3:cvr: dmi.product.name: Inspiron 660s dmi.sys.vendor: Dell Inc. ** Affects: cups (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug trusty -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1325565 Title: Since the recent update to CUPS my Epson S20 printer no longer works To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1325565/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1300900] [NEW] XSANE crashes on scan or preview
Public bug reported: After upgrading from 13.04 to 13.10 the HP Scanjet 2300c that used to work with XSANE now crashes on scan or preview scan. The scanner is detected, the programme opens properly, but then crashes when used. Error reports are generated and I assume sent off somewhere? Uname Linux 3.11.0-18-generic x86_64 xsane: Installed: 0.998-5ubuntu1 Candidate: 0.998-5ubuntu1 Version table: *** 0.998-5ubuntu1 0 500 http://gb.archive.ubuntu.com/ubuntu/ saucy/universe amd64 Packages 100 /var/lib/dpkg/status Apport has been sending reports on this since I upgraded 78 days ago. Is this going to be solved?, I need a working scanner. ** Affects: sane-backends (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1300900 Title: XSANE crashes on scan or preview To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1300900/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1163976] [NEW] Sandybridge-gt1 lockup
Public bug reported: Ever since accepting an update package in mid March my PC has had almost continuous screen freeze issues several times a day, either transitory or complete requiring a hard re boot. I also get a continuous stream of apport system error messages which I have been sending off since mid March. The freeze has sometimes been a diagonal break up of the screen picture but mostly just a complete freeze of picture. Looking at Google searches this seems to be a persistent problem for many users. I am using Ubuntu12.10 64 bit version on a Dell Inspiron 660s. The very long apport report mentions sandybridge-gt1GPU lockup IPEHR:0x25102000 IPEHR: 0x0b14001 and also mentions xserver-xorg-video-intel2:2.20-.9-ubuntu2. I have tried reinstalling this latter file with no improvment resulting. The freeze seems to be triggered by using the wheel on the wheel mouse, or by sudden movements of the mouse. Can this bug please be fixed? How about re-instating things to the way they were before the mid March update package? Xserver-xorg version 1:7.7+1ubuntu4 ** Affects: xserver-xorg-video-intel (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1163976 Title: Sandybridge-gt1 lockup To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1163976/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1003590] Re: evolution will not connect to my ISP o2.co.uk or its mail servers
-- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1003590 Title: evolution will not connect to my ISP o2.co.uk or its mail servers To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/evolution/+bug/1003590/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1003590] [NEW] evolution will not connect to my ISP o2.co.uk or its mail servers
Public bug reported: Under Ubuntu 11.10, serially upgraded from the original 9.04, I could use Evolution to access my email accounts at o2.co.uk and virgin.net without any problems. I have carried out a fresh install of 12.04 and Evolution will not connect to mail.o2.co.uk or relay.o2broadband.co.uk instead returning an error; ERR[AUTH] invalid user or password. This is despite the settings being exactly the same as worked successfully under 11.10 . The same is happening if I use Thunderbird as well. o2 say they do not support Linux or MAC and will put no time into solving any issue, but they do say they have not recently changed anything in their systems. I can access webmail pages with no problem, but it is more convenient to use a mail client, and at the moment nothing works. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: evolution 3.2.3-0ubuntu6 ProcVersionSignature: Ubuntu 3.2.0-24.38-generic-pae 3.2.16 Uname: Linux 3.2.0-24-generic-pae i686 ApportVersion: 2.0.1-0ubuntu7 Architecture: i386 Date: Wed May 23 19:05:18 2012 InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423.2) ProcEnviron: LANGUAGE=en_GB:en TERM=xterm PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: evolution UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: evolution (Ubuntu) Importance: Undecided Status: New ** Tags: apport-bug i386 precise -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1003590 Title: evolution will not connect to my ISP o2.co.uk or its mail servers To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/evolution/+bug/1003590/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576705] Re: Epson inkjet printer does not work on 10.04
Hello again Till I figured out what I was doing wrong. The first time around I used the archive manager to open the package, and eventually I realised I should have just saved the whole file to the desktop. Running your alien command with the correct path to the file on the desktop has made the printer work again. So, I thank you very much. It is somewhat annoying that Ubuntu should delete a printer driver between versions in the upgrade process, don't they realise that people still use old printers? I am afraid this is the kind of thing that puts people off Linux. Again, many thanks for your help Tony -- Epson inkjet printer does not work on 10.04 https://bugs.launchpad.net/bugs/576705 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576705] Re: Epson inkjet printer does not work on 10.04
Hello Till No success so far. Running the command for the i486 version gave me this t...@tony-desktop:~$ sudo alien -ick openprinting-gutenprint-5.2.4-1lsb3.2.i486.rpm [sudo] password for tony: File "openprinting-gutenprint-5.2.4-1lsb3.2.i486.rpm" not found. t...@tony-desktop:~$ When I downloaded the package from the openprinting website I received a 37 MB folder with a large number of other folders within it. I placed this on the Desktop. Searching that set of folders I cannot find a file titled openprinting-gutenprint-5.2.4-1lsb3.2.i486.rpm Tony Morton -- Epson inkjet printer does not work on 10.04 https://bugs.launchpad.net/bugs/576705 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576705] Re: Epson inkjet printer does not work on 10.04
Till, thanks for your help, but running the instruction in message #7 did not make the Epson S20 work, and I do not understand what to do after downloading the first package that you list in your message #13 . I have installed the alien package that you recommend, but cannot complete the sudo alien etc command . Working with the terminal is still a bit of a mystery to me, I can copy and paste commands and when they work it is great, and when they do not I am lost. Can you offer any more detailed guidance please. Many thanks Tony Morton -- Epson inkjet printer does not work on 10.04 https://bugs.launchpad.net/bugs/576705 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
