[Bug 912454] Re: Blank incoming messages

2012-01-06 Thread Tripero
Hi Muhammad, I cannot reproduce the bug by myself. I really tried, many times, 
taking into account some suspicious I had, but sometimes the bug occurs and 
some other times not.
For instance, I suspected by closing every window, even the contact list, when 
a new incoming message arrives only the notification becomes visible but the 
chat window would open blank (this is actually what happens sometimes, but 
unfortunately not always).
At this point, is highly unpredictable, but extremely frequent. 


** Attachment added: "Debug log. Issue ocurred at least at 01/06/2012 09:51:32"
   
https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/912454/+attachment/2660007/+files/mission-control-06-01-12_10-32-02.log

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Title:
  Blank incoming messages

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[Bug 912454] Re: Blank incomming messages

2012-01-05 Thread Tripero
** Summary changed:

- Blank incomming messages
+ Blank incoming messages

** Description changed:

- I keep receiving notifications for new incomming messages, by when I click 
the bubble in the notification area to see the message, a blank chat window 
opens.
+ I keep receiving notifications for new incoming messages, by when I click the 
bubble in the notification area to see the message, a blank chat window opens.
  The message is actually received correctly, since when I close the window and 
open it again (by starting a new chat with the sender), the text of the message 
appears in the recent log (I mean, in the chat winow I've just opened).
  
  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: empathy 3.2.0.1-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.0.0-14.23-generic 3.0.9
  Uname: Linux 3.0.0-14-generic x86_64
  ApportVersion: 1.23-0ubuntu4
  Architecture: amd64
  Date: Thu Jan  5 16:40:57 2012
  ExecutablePath: /usr/bin/empathy
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
  SourcePackage: empathy
  UpgradeStatus: Upgraded to oneiric on 2011-10-16 (81 days ago)
  XsessionErrors: (jupiter:1684): Gdk-CRITICAL **: 
IA__gdk_window_thaw_toplevel_updates_libgtk_only: assertion 
`private->update_and_descendants_freeze_count > 0' failed

** Description changed:

  I keep receiving notifications for new incoming messages, by when I click the 
bubble in the notification area to see the message, a blank chat window opens.
- The message is actually received correctly, since when I close the window and 
open it again (by starting a new chat with the sender), the text of the message 
appears in the recent log (I mean, in the chat winow I've just opened).
+ The message is actually received correctly, since when I close the window and 
open it again (by starting a new chat with the sender), the text of the message 
appears in the recent log (I mean, in the chat window I've just opened).
+ 
+ This problem seems to happend with every account I have configured.
+ Protocols used are: msn, gtalk, facebook chat, yahoo, icq. I mostly chat
+ using the first two accounts.
+ 
  
  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: empathy 3.2.0.1-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.0.0-14.23-generic 3.0.9
  Uname: Linux 3.0.0-14-generic x86_64
  ApportVersion: 1.23-0ubuntu4
  Architecture: amd64
  Date: Thu Jan  5 16:40:57 2012
  ExecutablePath: /usr/bin/empathy
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
  SourcePackage: empathy
  UpgradeStatus: Upgraded to oneiric on 2011-10-16 (81 days ago)
  XsessionErrors: (jupiter:1684): Gdk-CRITICAL **: 
IA__gdk_window_thaw_toplevel_updates_libgtk_only: assertion 
`private->update_and_descendants_freeze_count > 0' failed

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Title:
  Blank incoming messages

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[Bug 912454] [NEW] Blank incoming messages

2012-01-05 Thread Tripero
Public bug reported:

I keep receiving notifications for new incoming messages, by when I click the 
bubble in the notification area to see the message, a blank chat window opens.
The message is actually received correctly, since when I close the window and 
open it again (by starting a new chat with the sender), the text of the message 
appears in the recent log (I mean, in the chat window I've just opened).

This problem seems to happend with every account I have configured.
Protocols used are: msn, gtalk, facebook chat, yahoo, icq. I mostly chat
using the first two accounts.


ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: empathy 3.2.0.1-0ubuntu1.1
ProcVersionSignature: Ubuntu 3.0.0-14.23-generic 3.0.9
Uname: Linux 3.0.0-14-generic x86_64
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
Date: Thu Jan  5 16:40:57 2012
ExecutablePath: /usr/bin/empathy
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
SourcePackage: empathy
UpgradeStatus: Upgraded to oneiric on 2011-10-16 (81 days ago)
XsessionErrors: (jupiter:1684): Gdk-CRITICAL **: 
IA__gdk_window_thaw_toplevel_updates_libgtk_only: assertion 
`private->update_and_descendants_freeze_count > 0' failed

** Affects: empathy (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug apport-lpi oneiric running-unity

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Title:
  Blank incoming messages

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