Re: [Bug 1627274] Re: kernek 4.4.0-39-generic crash my xps 13 dev.ed I had to return to the 38

2022-01-15 Thread jacopo.tolja
Thank you and rispect
Jacopo

Il sab 15 gen 2022, 11:50 Paul White <1627...@bugs.launchpad.net> ha
scritto:

> This issue has sat incomplete for over five years now but was fixed in
> the Xenial release so it is being closed as "Invalid".
>
> ** Changed in: linux (Ubuntu)
>Status: Incomplete => Invalid
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1627274
>
> Title:
>   kernek 4.4.0-39-generic crash my xps 13 dev.ed I had to return to the
>   38
>
> Status in linux package in Ubuntu:
>   Invalid
> Status in linux source package in Xenial:
>   Fix Released
>
> Bug description:
>   Hi there, the system does not boot and goes into initransf black screen
>   I am not an experienced user and I just deleted the 4.4.0-39-generic and
> use the 4.4.0-38-generic that seem to work very good apart two small issues.
>   The touch screen does not work after a sleep  and to make it to work I
> have to close the lid and open the lid again and it work!
>   The sound jack does not give output
>   Kind Regard
>   Jacopo
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1627274/+subscriptions
>
>

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Title:
  kernek 4.4.0-39-generic crash my xps 13 dev.ed I had to return to the
  38

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[Bug 1627274] Presidenza del consiglio dei ministri, Governo Italiano: NO a contratti segreti con qualsiasi farmaceutica per la produzione del vaccino ANTICOVID

2020-11-17 Thread jacopo.tolja
Ciao,

Ho appena firmato la petizione "Presidenza del consiglio dei ministri,
Governo Italiano: NO a contratti segreti con qualsiasi farmaceutica per la
produzione del vaccino ANTICOVID" e vorrei chiederti di aiutarci
aggiungendo il tuo nome.

Il nostro obiettivo è quello di raggiungere 100 firme e abbiamo bisogno del
tuo sostegno. Puoi saperne di più e leggere la petizione qui:

http://chng.it/9z5jLdqzkT

Grazie!
Jacopo

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Title:
  kernek 4.4.0-39-generic crash my xps 13 dev.ed I had to return to the
  38

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[Bug 1650259] Re: [XPS 13 9350, Realtek ALC3246, Speaker, Internal] No sound at all from the headphone jack

2017-01-16 Thread jacopo.tolja
** Summary changed:

- [XPS 13 9350, Realtek ALC3246, Speaker, Internal] No sound at all after 
making sound test
+ [XPS 13 9350, Realtek ALC3246, Speaker, Internal] No sound at all from the 
headphone jack

** Description changed:

  The problem is that there is no sound at the jack for the headphones.
- I was trying the sound test and after I change the surround option available 
in the sound test, the whole sound disappear and the default output device 
disappear in the Audio settings.
- Trying to fix an existing unresolved problem actually made it worse.
- Now I do not have any sound at all internal and from the jack for the 
headphone.
- By the way I tested a windows 10 live and the sound worked also from the jack 
for the headphones!!!
- Have not being using windows for the last 10 years I was impressed how they 
have improved.
+ 
+ Internal speaker are silenced when inserted a headphone jack but there is no 
sound output.
+ Tested a live MS windows and sound worked!
+ 
  
  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: pulseaudio 1:8.0-0ubuntu3.1
  ProcVersionSignature: Ubuntu 4.4.0-53.74-generic 4.4.30
  Uname: Linux 4.4.0-53-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.2
  Architecture: amd64
  AudioDevicesInUse:
-  USERPID ACCESS COMMAND
-  /dev/snd/controlC0:  jaki   2355 F pulseaudio
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  jaki   2355 F pulseaudio
  CurrentDesktop: Unity
  Date: Thu Dec 15 12:41:55 2016
  DistributionChannelDescriptor:
-  # This is a distribution channel descriptor
-  # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
-  canonical-oem-somerville-trusty-amd64-osp1-20150720-0
+  # This is a distribution channel descriptor
+  # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
+  canonical-oem-somerville-trusty-amd64-osp1-20150720-0
  InstallationDate: Installed on 2016-06-25 (173 days ago)
  InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 
20150720-04:06
  ProcEnviron:
-  LANGUAGE=it
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=
-  LANG=it_IT.UTF-8
-  SHELL=/bin/bash
+  LANGUAGE=it
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=
+  LANG=it_IT.UTF-8
+  SHELL=/bin/bash
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Audio interno - HDA Intel PCH
  Symptom_DevicesInUse:
-  USERPID ACCESS COMMAND
-  /dev/snd/controlC0:  jaki   2355 F pulseaudio
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  jaki   2355 F pulseaudio
  Symptom_Jack: Speaker, Internal
  Symptom_PulsePlaybackTest: PulseAudio playback test failed
  Symptom_Type: No sound at all
  Title: [XPS 13 9350, Realtek ALC3246, Speaker, Internal] No sound at all
  UpgradeStatus: Upgraded to xenial on 2016-09-07 (98 days ago)
  dmi.bios.date: 06/14/2016
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.4.4
  dmi.board.name: 0H67KH
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A03
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.4.4:bd06/14/2016:svnDellInc.:pnXPS139350:pvr:rvnDellInc.:rn0H67KH:rvrA03:cvnDellInc.:ct9:cvr:
  dmi.product.name: XPS 13 9350
  dmi.sys.vendor: Dell Inc.

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Title:
  [XPS 13 9350, Realtek ALC3246, Speaker, Internal] No sound at all from
  the headphone jack

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[Bug 1650536] Re: wrong behaviour of interface - audio specific

2016-12-18 Thread jacopo.tolja
I found the problem after a painful week of trying different way.
This is as far as I understand, the sound card (analogical) is no longer 
recognised if in the settings any one of the HDMI option is selected Digital 
and Surround.
After deleting all de pulse config file the icon is active again and I can 
adjust the volume again!!
I guess this bug can be easily worked out 

but..

Still, the original bug that no sound is coming from the headphone jack
is not solved and no solution I have found so far

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Title:
  wrong behaviour of interface - audio specific

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[Bug 1650536] [NEW] wrong behaviour of interface - audio specific

2016-12-16 Thread jacopo.tolja
Public bug reported:

report
1 no audio on audio jack
2 in trying to fix after testing sound with the audio test Right and Left i 
changed the stereo to 5-1 surround option available in the test windows
3 this caused to remove from the audio setting windows all output devices ( now 
is empty) 
Audio stopped working completely and the volume in the top bar had the x and I 
cannot activate.
is gray

4 I just update the system with regular updates and the sound now work
on the browser but the volume still have an x and is greyed but the
Audio is  active!! I can hear sound on video on  youtube and and play
music but I cannot adjust volume.

5 try to activate pavucontrol but get message " establishing connection
with pulseaudio please wait " but no responce

system information:
Linux jaki-XPS-13-9350 4.4.0-53-generic #74-Ubuntu SMP Fri Dec 2 15:59:10 UTC 
2016 x86_64 x86_64 x86_64 GNU/Linux
 suppose to be one of the certified laptop

Regarding the jack still do not work and when inserted the jack the
audio from internal speaker stop but there is no output. Dell changed
the motherboard but the problem persisted, tried windows 10 on a live
usb memory and sound worked out of the jack.

willing to let someone to log on the system and check remotely

jaki@jaki-XPS-13-9350:~$ xprop WM_CLASS
WM_CLASS(STRING) = "unity-control-center", "Unity-control-center"

unity-control-center:
  Installato: 15.04.0+16.04.20160705-0ubuntu1
  Candidato:  15.04.0+16.04.20160705-0ubuntu1
  Tabella versione:
 *** 15.04.0+16.04.20160705-0ubuntu1 500
500 http://archive.ubuntu.com/ubuntu xenial-updates/main amd64 Packages
100 /var/lib/dpkg/status
 15.04.0+16.04.20160413-0ubuntu1 500
500 http://archive.ubuntu.com/ubuntu xenial/main amd64 Packages
jaki@jaki-XPS-13-9350:~$

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: pulseaudio 1:8.0-0ubuntu3.1
ProcVersionSignature: Ubuntu 4.4.0-53.74-generic 4.4.30
Uname: Linux 4.4.0-53-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.4
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p', 
'/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', 
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: Unity
Date: Fri Dec 16 13:29:44 2016
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-trusty-amd64-osp1-20150720-0
InstallationDate: Installed on 2016-06-25 (174 days ago)
InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 
20150720-04:06
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
Symptom: audio
UpgradeStatus: Upgraded to xenial on 2016-09-07 (99 days ago)
dmi.bios.date: 06/14/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.4.4
dmi.board.name: 0H67KH
dmi.board.vendor: Dell Inc.
dmi.board.version: A03
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: 
dmi:bvnDellInc.:bvr1.4.4:bd06/14/2016:svnDellInc.:pnXPS139350:pvr:rvnDellInc.:rn0H67KH:rvrA03:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 13 9350
dmi.sys.vendor: Dell Inc.

** Affects: pulseaudio (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug xenial

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Title:
  wrong behaviour of interface - audio specific

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[Bug 1650259] [NEW] [XPS 13 9350, Realtek ALC3246, Speaker, Internal] No sound at all after making sound test

2016-12-15 Thread jacopo.tolja
Public bug reported:

The problem is that there is no sound at the jack for the headphones.
I was trying the sound test and after I change the surround option available in 
the sound test, the whole sound disappear and the default output device 
disappear in the Audio settings.
Trying to fix an existing unresolved problem actually made it worse.
Now I do not have any sound at all internal and from the jack for the headphone.
By the way I tested a windows 10 live and the sound worked also from the jack 
for the headphones!!!
Have not being using windows for the last 10 years I was impressed how they 
have improved.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: pulseaudio 1:8.0-0ubuntu3.1
ProcVersionSignature: Ubuntu 4.4.0-53.74-generic 4.4.30
Uname: Linux 4.4.0-53-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
 USERPID ACCESS COMMAND
 /dev/snd/controlC0:  jaki   2355 F pulseaudio
CurrentDesktop: Unity
Date: Thu Dec 15 12:41:55 2016
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-trusty-amd64-osp1-20150720-0
InstallationDate: Installed on 2016-06-25 (173 days ago)
InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 
20150720-04:06
ProcEnviron:
 LANGUAGE=it
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
SourcePackage: pulseaudio
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Audio interno - HDA Intel PCH
Symptom_DevicesInUse:
 USERPID ACCESS COMMAND
 /dev/snd/controlC0:  jaki   2355 F pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_PulsePlaybackTest: PulseAudio playback test failed
Symptom_Type: No sound at all
Title: [XPS 13 9350, Realtek ALC3246, Speaker, Internal] No sound at all
UpgradeStatus: Upgraded to xenial on 2016-09-07 (98 days ago)
dmi.bios.date: 06/14/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.4.4
dmi.board.name: 0H67KH
dmi.board.vendor: Dell Inc.
dmi.board.version: A03
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: 
dmi:bvnDellInc.:bvr1.4.4:bd06/14/2016:svnDellInc.:pnXPS139350:pvr:rvnDellInc.:rn0H67KH:rvrA03:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 13 9350
dmi.sys.vendor: Dell Inc.

** Affects: pulseaudio (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug xenial

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Title:
  [XPS 13 9350, Realtek ALC3246, Speaker, Internal] No sound at all
  after making sound test

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[Bug 1627274] 4.4.23-040423-generic

2016-11-01 Thread jacopo.tolja
Dear Joseph after long testing I must tell you that the
4.4.23-040423-genericis is not stable and often crash the machine, most of
the time on running two application it flicker and hang dead.
I am back at 38

Kind regards

On Fri, Oct 7, 2016 at 2:49 PM, Jacopo Tolja 
wrote:

> Thank you Joseph
> I did install the latest
> jaki@jaki-XPS-13-9350:~$ uname -r
> 4.4.23-040423-generic
> It boot up nicely and it work fine but I don't know where should I report
> fixed upstream as you suggested.
>
> I log into the bug report site and changed the status to "released"
> But I don't know where to say Upstream!
>
> Sorry but I am new to all this and just wish to help so I am learning.
>
> As I say in the first report the bug related to the audio jack persist and
> since last report I had dell change the motherboard where the jack is hard
> installed and the problem persist
>
> Should I make another report? and what type of information should I file
> to make sure all the relative data is available to technician
>
> Kind Regard and thank you for the wonderful work you do with Ubuntu
>
>
>
> On Tue, Oct 4, 2016 at 3:09 PM, Joseph Salisbury <
> joseph.salisb...@canonical.com> wrote:
>
>> You really don't need to install the -headers package.  Just the
>> linux-image package:
>> linux-image-4.4.23-040423-generic_4.4.23-040423.201609300709_amd64.deb
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1627274
>>
>> Title:
>>   kernek 4.4.0-39-generic crash my xps 13 dev.ed I had to return to the
>>   38
>>
>> Status in linux package in Ubuntu:
>>   Incomplete
>> Status in linux source package in Xenial:
>>   Incomplete
>>
>> Bug description:
>>   Hi there, the system does not boot and goes into initransf black screen
>>   I am not an experienced user and I just deleted the 4.4.0-39-generic
>> and use the 4.4.0-38-generic that seem to work very good apart two small
>> issues.
>>   The touch screen does not work after a sleep  and to make it to work I
>> have to close the lid and open the lid again and it work!
>>   The sound jack does not give output
>>   Kind Regard
>>   Jacopo
>>
>> To manage notifications about this bug go to:
>> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1627274
>> /+subscriptions
>>
>
>

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Title:
  kernek 4.4.0-39-generic crash my xps 13 dev.ed I had to return to the
  38

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Re: [Bug 1627274] Re: kernek 4.4.0-39-generic crash my xps 13 dev.ed I had to return to the 38

2016-10-07 Thread jacopo.tolja
Thank you Joseph
I did install the latest
jaki@jaki-XPS-13-9350:~$ uname -r
4.4.23-040423-generic
It boot up nicely and it work fine but I don't know where should I report
fixed upstream as you suggested.

I log into the bug report site and changed the status to "released"
But I don't know where to say Upstream!

Sorry but I am new to all this and just wish to help so I am learning.

As I say in the first report the bug related to the audio jack persist and
since last report I had dell change the motherboard where the jack is hard
installed and the problem persist

Should I make another report? and what type of information should I file to
make sure all the relative data is available to technician

Kind Regard and thank you for the wonderful work you do with Ubuntu


On Tue, Oct 4, 2016 at 3:09 PM, Joseph Salisbury <
joseph.salisb...@canonical.com> wrote:

> You really don't need to install the -headers package.  Just the
> linux-image package:
> linux-image-4.4.23-040423-generic_4.4.23-040423.201609300709_amd64.deb
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1627274
>
> Title:
>   kernek 4.4.0-39-generic crash my xps 13 dev.ed I had to return to the
>   38
>
> Status in linux package in Ubuntu:
>   Incomplete
> Status in linux source package in Xenial:
>   Incomplete
>
> Bug description:
>   Hi there, the system does not boot and goes into initransf black screen
>   I am not an experienced user and I just deleted the 4.4.0-39-generic and
> use the 4.4.0-38-generic that seem to work very good apart two small issues.
>   The touch screen does not work after a sleep  and to make it to work I
> have to close the lid and open the lid again and it work!
>   The sound jack does not give output
>   Kind Regard
>   Jacopo
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/
> 1627274/+subscriptions
>

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Title:
  kernek 4.4.0-39-generic crash my xps 13 dev.ed I had to return to the
  38

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[Bug 1627274] Re: kernek 4.4.0-39-generic crash my xps 13 dev.ed I had to return to the 38

2016-10-07 Thread jacopo.tolja
** Changed in: linux (Ubuntu Xenial)
   Status: Incomplete => Fix Released

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Title:
  kernek 4.4.0-39-generic crash my xps 13 dev.ed I had to return to the
  38

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Re: [Bug 1627274] Re: kernek 4.4.0-39-generic crash my xps 13 dev.ed I had to return to the 38

2016-10-03 Thread jacopo.tolja
Dear Joseph

I download (http on firefox) and installed using Ubuntu Software

the

http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.8/linux-
headers-4.8.0-040800_4.8.0-040800.201610022031_all.deb

and

http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.8/linux-
headers-4.8.0-040800-generic_4.8.0-040800.201610022031_i386.deb

but when I reboot it still respond to

jaki@jaki-XPS-13-9350:~$ uname -r
4.4.0-38-generic

I am not an expert and I need step by step instructions to be able to do 
the testing or I risk to mess up.


Kind Regards

Jacopo


> Would it be possible for you to test the latest upstream stable kernel?
> Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the
> latest v4.4 stable kernel[0].
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel doesw instructions

> Softwareììì not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> If you are unable to test the mainline kernel, for example it will not boot, 
> please add the tag: 'kernel-unable-to-test-upstream'.
> Once testing of the upstream kernel is complete, please mark this bug as 
> "Confirmed".
>
>
> Thanks in advance.
>
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.4.23
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => High
>
> ** Tags added: kernel-da-key needs-bisect xenial
>
> ** Also affects: linux (Ubuntu Xenial)
> Importance: Undecided
> Status: New
>
> ** Changed in: linux (Ubuntu Xenial)
> Importance: Undecided => High
>
> ** Changed in: linux (Ubuntu Xenial)
> Status: New => Incomplete
>

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Title:
  kernek 4.4.0-39-generic crash my xps 13 dev.ed I had to return to the
  38

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[Bug 1627274] [NEW] kernek 4.4.0-39-generic crash my xps 13 dev.ed I had to return to the 38

2016-09-24 Thread jacopo.tolja
Public bug reported:

Hi there, the system does not boot and goes into initransf black screen
I am not an experienced user and I just deleted the 4.4.0-39-generic and use 
the 4.4.0-38-generic that seem to work very good apart two small issues.
The touch screen does not work after a sleep  and to make it to work I have to 
close the lid and open the lid again and it work!
The sound jack does not give output
Kind Regard
Jacopo

** Affects: ubuntu
 Importance: Undecided
 Status: New

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https://bugs.launchpad.net/bugs/1627274

Title:
  kernek 4.4.0-39-generic crash my xps 13 dev.ed I had to return to the
  38

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