[Bug 613035] Re: Printing duplex does not work

2010-08-03 Thread skop

** Attachment added: "Screenshot.jpg"
   http://launchpadlibrarian.net/52999566/Screenshot.jpg

** Attachment added: "Dependencies.txt"
   http://launchpadlibrarian.net/52998215/Dependencies.txt

** Attachment added: "KernLog.txt"
   http://launchpadlibrarian.net/52998216/KernLog.txt

** Attachment added: "RelatedPackageVersions.txt"
   http://launchpadlibrarian.net/52998218/RelatedPackageVersions.txt

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Printing duplex does not work
https://bugs.launchpad.net/bugs/613035
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[Bug 613035] [NEW] Printing duplex does not work

2010-08-03 Thread skop
Public bug reported:

Binary package hint: evince

Hi,
I have a HP OfficeJet 8000 with duplex unit. I could easily set up the printer 
and the normal operations work without problems. However, I can not use the 
duplex mode within Evince and OpenOffice. The Print dialog gives me not the 
opportunity to activate duplex, even though I set it up in the printer settings.

The following steps were made:
- Printer connected via Ethernet
- Add the printer under System-> Administration-> Printing
- In the same program I have set the following three settings:
- Under "Installable Options" I set "Duplexer Installed" enabled
- Under "Printer Options" I set "Media Size" to "A4 Auto Duplex"
- Under "Printer Options" I can configure "Double-sides printing" example "Long 
edge"
- A PDF is opened with Evince
- Starting printing with STR + P
- In "Page Setup" I can only select "One Sided" within the option "Two-sided"
- Open Office has been opened
- In the OOo printer dialog I can set duplex mode only to "off"

Here is a screenshot of the situation. On the left side the printer
configuration, on the right the Evince printing dialog.


When I use the HPLIP Toolbox (package 'hp-gui') for printing, then the duplex 
mode works without any problems. The same with the Adobe Reader. Is there a way 
I can print on both sides with the gnome standard programs?


Greetings
Alexander Skrotzky

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: evince 2.30.3-0ubuntu1.1
ProcVersionSignature: Ubuntu 2.6.32-24.38-generic 2.6.32.15+drm33.5
Uname: Linux 2.6.32-24-generic i686
NonfreeKernelModules: nvidia
Architecture: i386
Date: Tue Aug  3 17:02:14 2010
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
ProcEnviron:
 LANGUAGE=en_US:en
 LANG=de_DE.utf8
 SHELL=/bin/bash
SourcePackage: evince

** Affects: evince (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: apport-bug i386 lucid

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Printing duplex does not work
https://bugs.launchpad.net/bugs/613035
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