[Bug 1006197] Re: Empathy is an insane memory hog
[Expired for empathy (Ubuntu) because there has been no activity for 60 days.] ** Changed in: empathy (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1006197 Title: Empathy is an insane memory hog To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/1006197/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1006197] Re: Empathy is an insane memory hog
Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running apport-collect and any other logs that are relevant for this particular issue. ** Changed in: empathy (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1006197 Title: Empathy is an insane memory hog To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/1006197/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1006197] Re: Empathy is an insane memory hog
Workaround: uninstall libfolks-eds25 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1006197 Title: Empathy is an insane memory hog To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/1006197/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1006197] Re: Empathy is an insane memory hog
Marking as confirmed due to the fact that it is affecting multiple users and cause (superficially at least) is now obvious. ** Changed in: empathy (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1006197 Title: Empathy is an insane memory hog To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/1006197/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1006197] Re: Empathy is an insane memory hog
OK, I've worked out what the problem is. Exchange Server. Well, not exactly, but it is involved. If you have Evolution configured to use a MAPI account, and you're a reasonably large site, you have a *lot* of contacts in the Exchange Global Address Book. Anything using libfolks seems to pick this up and load them all into memory - I've just discovered that gnome-contacts and gnome-shell also both use about 700M too much memory on my machine (login with gnome-shell takes *forever*...) when I have a MAPI account configured. If I disable the account, login is fine, empathy is fine etc. The problem appears to be that the different uses of a contact list/address book are not being handled differently - I *need* the addresses available in evolution in order to e.g. autocomplete site- local email addresses, but I have no use at all for most of them when using empathy or gnome-shell! I have no idea what interface libfolks provides, so no idea whether this problem is caused by empathy/gnome-shell/gnome-contacts misusing libfolks, or whether it is (which is my suspicion) a design flaw in libfolks - assuming that loading the contacts of an address book into memory is a reasonable thing to do, which it ain't. Please feel free to reassign/duplicate this bug as appropriate. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1006197 Title: Empathy is an insane memory hog To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/1006197/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1006197] Re: Empathy is an insane memory hog
I am having similar problems: novosirj 16785 1 0 12:07 ?00:01:13 empathy novosirj 31955 1 9 16:10 ?00:00:27 /usr/lib/empathy/empathy-chat So that would indicate to me that the app has been running 4 hours or so as it's now 16:15 here. Empathy frequently turns up in a "top" listing, sometimes between 10-20% CPU. I also noticed this turning up around the time I upgraded to precise. Incidentally, while gathering the debug log, the debugger crashed. :-P ** Attachment added: "empathy Debug log of All" https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/1006197/+attachment/3207131/+files/All-28-06-12_16-19-01.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1006197 Title: Empathy is an insane memory hog To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/1006197/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1006197] Re: Empathy is an insane memory hog
OK, started empathy, waited until roster displayed: 13389 nwp 20 0 1938m 704m 23m S3 17.9 0:53.75 empathy Will attach log. I have, as I said, one jabber account and one google talk account active. Disabled accounts are one each facebook, aol, yahoo, bonjour/zeroconf/rendezvous, and two jabber. Should mention - until recently (possibly precise upgrade, but possibly more recent), same accounts worked fine. Cheers, Nick ** Attachment added: "Debug log from empathy as requested." https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/1006197/+attachment/3171149/+files/All-01-06-12_17-09-25.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1006197 Title: Empathy is an insane memory hog To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/1006197/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1006197] Re: Empathy is an insane memory hog
I know you mentioned you haven't had it on for long, and you gave us a few protocols. In order to test/reproduce I'll need a more exact time to get high memory usage and a comparable number of accounts set up. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1006197 Title: Empathy is an insane memory hog To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/1006197/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1006197] Re: Empathy is an insane memory hog
Thanks for your bug report and helping to make Ubuntu better. - How long have you had empathy up and running? - How many protocols (AIM/Jabber/GTalk etc...) do you have accounts set up for? Please use Help->Debug and save a log from "All" and attach it to this report. ** Changed in: empathy (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1006197 Title: Empathy is an insane memory hog To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/1006197/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1006197] Re: Empathy is an insane memory hog
-- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1006197 Title: Empathy is an insane memory hog To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/1006197/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
