[Bug 1016285] Re: trying to report a bug in Update Manager
I see, sorry for this red herring -- it seems you run into the same problem as before when using apport to gather the information. It seems the issue is about the so called cache not being big enough to hold all the package information. Possibly you have a lot of package sources activated (you can change this in the Software Center --> go to Software Sources and uncheck unneeded sources)? Either way, you can try to increase the cache size manually. To do this, after having closed any open update-manager or similar, open a terminal as described above and then type: gksudo gedit /etc/apt/apt.conf This should (after possibly asking for your password) open a text editor. In this text editor, paste the following line: APT::Cache-Limit 1; (This increases the cache from the current value of ~25MB to ~100MB -- you can also use even higher values but it should be considerable smaller than the total amount of memory you have, otherwise it slows down your system a lot). Save the file and exit the editor. Then try updating the package information again, either by clicking the "check" button in the update-manager, or by typing the following in the terminal: sudo apt-get update This might solve your issue. In case it does *not*, please follow the (admittedly quite long...) instructions at the following Ubuntu help page: https://help.ubuntu.com/community/PackageManagerTroubleshootingProcedure Follow steps 1 to 5 but instead of opening a new question (as instructed in step 6), paste all the output from the terminal window here into the bug report. Good luck :) ! --- Ubuntu Bug Squad volunteer triager http://wiki.ubuntu.com/BugSquad ** Package changed: update-manager (Ubuntu) => apt (Ubuntu) ** Summary changed: - trying to report a bug in Update Manager + E:Dynamic MMap ran out of room -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1016285 Title: E:Dynamic MMap ran out of room To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apt/+bug/1016285/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1016285] Re: trying to report a bug in Update Manager
Thank you for responding to help me with this issue. > ...To run this command, please open a so called "terminal", by either > pressing Strg+Alt+T or finding it in the menu via Applications menu -> > Accessories -> Terminal > In this terminal enter the following > apport-collect 1016285 > A window should open, leading you through the further process. > I followed your instructions for opening the terminal to find the package, and this is the screenshot as it stands now: *(see first attachmen*t). I have also attached a screenshot showing what comes up when I try to run update-manager. (*see second attachment)* I hope this helps! On Fri, Jun 22, 2012 at 1:39 AM, J Phani Mahesh <1016...@bugs.launchpad.net>wrote: > ** Package changed: ubuntu => update-manager (Ubuntu) > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1016285 > > Title: > trying to report a bug in Update Manager > > Status in “update-manager” package in Ubuntu: > New > > Bug description: > (I don't speak computer techno-speak, so please explain as you would > to your grandmother. Thanks!) > > This message pops up whenever I try to run Update Manager: > > An unresolvable problem occurred while initializing the package > information. > > Please report this bug against the 'update-manager' package and > include the following error message: > > 'E:Dynamic MMap ran out of room. Please increase the size of APT > ::Cache-Limit. Current value: 25165824. (man 5 apt.conf), E:Error > occurred while processing linux-image-2.6.32-36-virtual (NewVersion1), > E:Problem with MergeList /var/lib/apt/lists/archive.ubuntu > .com_ubuntu_dists_lucid-updates_main_binary-i386_Packages, E:The > package lists or status file could not be parsed or opened.' > > I am using Ubuntu 10.04 LTS-- Lucid Lynx. I have tried to upgrade to > 10.10, but haven't gotten anywhere. Do I need to upgrade or should I > stick with 10.4? > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1016285/+subscriptions > ** Attachment added: "Screenshot-1.png" https://bugs.launchpad.net/bugs/1016285/+attachment/3209469/+files/Screenshot-1.png ** Attachment added: "Screenshot.png" https://bugs.launchpad.net/bugs/1016285/+attachment/3209470/+files/Screenshot.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1016285 Title: trying to report a bug in Update Manager To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1016285/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1016285] Re: trying to report a bug in Update Manager
Thank you for your bug report and helping to make Ubuntu better. To get more information about the reason for this problem, it is necessary to collect some information about your configuration. This can be done automatically using the "apport-collect" command. To run this command, please open a so called "terminal", by either pressing Strg+Alt+T or finding it in the menu via Applications menu -> Accessories -> Terminal In this terminal enter the following apport-collect 1016285 A window should open, leading you through the further process. Regarding your update question: The version you are currently using (10.04) is a so-called "Long Term Stable" release, i.e. a version that is supported (gets bug fixes and updates) for 3 years. The version 10.10 is a "normal" release, i.e. it gets only supported for 18 months. Therefore, since April 10.10 is no longer supported and you should not upgrade to it (it is actually not easy to do so, anyway). 10.04 is still supported until April 2013, so there is no need to rush with an upgrade. If you want to upgrade, though, you can upgrade to the current LTS release 12.04 (which will actually even be supported for 5 years). Instructions how to do so are found here: https://wiki.ubuntu.com/PrecisePangolin/ReleaseNotes/UbuntuDesktop#Upgrading_from_Ubuntu_10.04_LTS_to_Ubuntu_12.04_LTS (but note that is is recommended to wait with this update until the release of 12.04.1, due in August). One thing to keep in mind is that the graphical user interface changed quite a bit in 12.04 compared to 10.04 which you might or might not like. Maybe have a look at the desktop user guide first, to get an idea whether you want to upgrade or not: https://help.ubuntu.com/12.04/ubuntu-help/index.html ** Changed in: update-manager (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1016285 Title: trying to report a bug in Update Manager To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1016285/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1016285] Re: trying to report a bug in Update Manager
** Package changed: ubuntu => update-manager (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1016285 Title: trying to report a bug in Update Manager To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1016285/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs