[Bug 1033932] Re: Error alerts appear on login for problems in previous session

2021-10-14 Thread Steve Langasek
The Precise Pangolin has reached end of life, so this bug will not be
fixed for that release

** Changed in: apport (Ubuntu Precise)
   Status: Triaged => Won't Fix

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Title:
  Error alerts appear on login for problems in previous session

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[Bug 1033932] Re: Error alerts appear on login for problems in previous session

2014-01-27 Thread Martin Pitt
 A crash on logout could involve an app failing to save a document or
settings as it exits.

That should already happen before. gnome-session causes  applications to
ask for saving files etc. before it actually tears down the session.
It's only crashes that happen during that teardown that are being
filtered away here, and at that point D-BUS and everything else go away;
there is nothing that an user or  application can usefully do at this
point except for exiting cleanly, and some applications just fail to do
that.

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Title:
  Error alerts appear on login for problems in previous session

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[Bug 1033932] Re: Error alerts appear on login for problems in previous session

2014-01-13 Thread Matthew Paul Thomas
If this change is a good idea, then backporting it to 12.04 is fine by
me. I'm still skeptical, though. A crash on logout could involve an app
failing to save a document or settings as it exits. If so, that's
something developers should discover and fix just as much as any other
error.

As a comparison, the Mozilla Crash Reporter is still invoked when
upstream Firefox or Thunderbird crashes on quit.

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Title:
  Error alerts appear on login for problems in previous session

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[Bug 1033932] Re: Error alerts appear on login for problems in previous session

2014-01-10 Thread Launchpad Bug Tracker
This bug was fixed in the package apport - 2.13.1-0ubuntu1

---
apport (2.13.1-0ubuntu1) trusty; urgency=medium

  * New upstream release:
- Fix report.test_get_timestamp test for running in other time zones.
- Fix erroneous gdb-multiarch not installed warnings in ui tests.
- Fix ui.test_run_crash_older_session test for running as root.
- Fix ui.test_run_crash_older_session for different file system file
  orders.
 -- Martin Pitt martin.p...@ubuntu.com   Fri, 10 Jan 2014 10:58:54 +0100

** Changed in: apport (Ubuntu)
   Status: Fix Committed = Fix Released

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Title:
  Error alerts appear on login for problems in previous session

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[Bug 1033932] Re: Error alerts appear on login for problems in previous session

2014-01-10 Thread Matthew Paul Thomas
Martin, if we're just dropping the errors altogether, rather than
aggregating them with the next interrupt-worthy error, that will reduce
the reported error rate on errors.ubuntu.com. That is, it will make it
look as if Ubuntu has become more reliable when it hasn't.

This is the sort of thing that the (by 12.04 standards) line exists
for on the graph. But that works only for expanding the scope of error
reporting, not reducing it -- unless we updated 12.04 to continue
reporting, but start distinguishing, errors from the previous session.

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  Error alerts appear on login for problems in previous session

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Re: [Bug 1033932] Re: Error alerts appear on login for problems in previous session

2014-01-10 Thread Martin Pitt
Matthew Paul Thomas [2014-01-10 11:19 -]:
 This is the sort of thing that the (by 12.04 standards) line exists
 for on the graph. But that works only for expanding the scope of error
 reporting, not reducing it -- unless we updated 12.04 to continue
 reporting, but start distinguishing, errors from the previous session.

I got several requests to also backport this change to precise, as
this is considered as very annoying and confusing. For precise this
needs to be implemented in a different way as that still uses
ConsoleKit instead of logind cgroups, but it's certainly intended to
SRU this. Would this address this concern?

Also, crashes that happen at session logout aren't really something
that a user would ever perceive as unreliable. I claim that counting
these as user-visible crashes was wrong in the first place.

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Title:
  Error alerts appear on login for problems in previous session

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[Bug 1033932] Re: Error alerts appear on login for problems in previous session

2014-01-09 Thread Martin Pitt
** Changed in: apport
   Status: Triaged = In Progress

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[Bug 1033932] Re: Error alerts appear on login for problems in previous session

2014-01-09 Thread Martin Pitt
trunk r2746 now does not produce popups any more at the start of the
desktop session which concern crashes from ealier sessions. You can
still manually report them by double-clicking on the .crash, or running
apport-{cli,gtk,kde} on the .crash file, but they won't pop up
automatically any more. That might lose us some reports that happen on
logout, but quite frankly they are uninteresting/unimportant enough to
not warrant the annoy users price that we have to pay for that right
now.

** Changed in: apport
   Status: In Progress = Fix Released

** Changed in: apport
 Assignee: (unassigned) = Martin Pitt (pitti)

** Changed in: apport (Ubuntu)
   Status: Triaged = Fix Committed

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Title:
  Error alerts appear on login for problems in previous session

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[Bug 1033932] Re: Error alerts appear on login for problems in previous session

2014-01-08 Thread Martin Pitt
** Changed in: apport (Ubuntu)
   Status: In Progress = Triaged

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Title:
  Error alerts appear on login for problems in previous session

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[Bug 1033932] Re: Error alerts appear on login for problems in previous session

2013-12-29 Thread Jymbob
Unless I'm mistaken (which is possible), this bug is affecting many,
many users who are being greeted at login with a rather nasty looking
alert for myriad small errors caught at logout or shutdown (e.g. Google
Chrome not exiting correctly - a common occurrence).

This massively impacts the perceived stability of a platform, and the
perceived usefulness of bug reporting. After apport switched to on-by-
default in 12.04(?) there are dozens of hits on search engines for how
to remove the error message at login, almost all of which direct the
user to disable apport.

Clearly this tool is not fulfilling its purpose, and is now causing the
OS to look buggy.

As an aside, having clicked 'report this bug' at nearly every login for
the past year, I also find it hard to believe these logs are actually
being processed and recorded anywhere useful. We've wandered into
'Inform Microsoft about this problem' territory.

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Title:
  Error alerts appear on login for problems in previous session

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[Bug 1033932] Re: Error alerts appear on login for problems in previous session

2012-11-30 Thread Evan Dandrea
** Changed in: apport
   Importance: Undecided = Medium

** Changed in: apport
   Status: New = Triaged

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  Error alerts appear on login for problems in previous session

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[Bug 1033932] Re: Error alerts appear on login for problems in previous session

2012-11-29 Thread Matthew Paul Thomas
** Also affects: apport
   Importance: Undecided
   Status: New

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[Bug 1033932] Re: Error alerts appear on login for problems in previous session

2012-11-01 Thread Evan Dandrea
** Tags added: whoopsie-daisy

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[Bug 1033932] Re: Error alerts appear on login for problems in previous session

2012-08-21 Thread Martin Pitt
 Actually, I just realized it's very simple. We can keep crashes from
remote/non-graphical sessions and alert about them, but ignore crashes
which happened in a previous graphical user session.

Not that simple after all. We cannot rely on $DISPLAY for e. g. unity
and other d-bus services that were running in the old user session. So
the only simple and SRU-able change would be to not display old reports
at session startup at all. I think that's an appropriate mitigation for
precise, what do you think?

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  Error alerts appear on login for problems in previous session

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[Bug 1033932] Re: Error alerts appear on login for problems in previous session

2012-08-20 Thread Martin Pitt
The main use case for showing old user (not system) related crashes
after login are crashes from cron, screen, and remote sessions. However,
the are certainly a corner case, and for stable releases I'd go as far
as ignoring them entirely. This would be a simple and safe SRUable
change. Telling them apart from legitimate crashes from
remote/noninteractive sessions is a lot more difficult, and I don't have
a good off-hand idea how to do that.

** Changed in: apport (Ubuntu)
   Importance: Undecided = Medium

** Changed in: apport (Ubuntu)
   Status: New = Triaged

** Also affects: apport (Ubuntu Precise)
   Importance: Undecided
   Status: New

** Changed in: apport (Ubuntu Precise)
   Status: New = Triaged

** Changed in: apport (Ubuntu)
 Assignee: (unassigned) = Martin Pitt (pitti)

** Changed in: apport (Ubuntu)
   Status: Triaged = In Progress

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[Bug 1033932] Re: Error alerts appear on login for problems in previous session

2012-08-20 Thread Martin Pitt
 Telling them apart from legitimate crashes from remote/noninteractive
sessions is a lot more difficult,

Actually, I just realized it's very simple. We can keep crashes from
remote/non-graphical sessions and alert about them, but ignore crashes
which happened in a previous graphical user session.

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