[Bug 1036879] Re: reboot never shutdown and restart the notebook

2013-10-14 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete => Expired

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[Bug 1036879] Re: reboot never shutdown and restart the notebook

2013-08-14 Thread efa
One year ago I tested with upstream kernel 3.5.1.
After a year was asked to upgrade the BIOS, done.
Then was asked to test the newly released upstream kernel 3.11.0, done.
You wrote "Once testing of the upstream kernel is complete, please mark this 
bug's Status as Confirmed", done, and now you removed the confirmed state.
Now was asked to test with another distribution, I installed an LTS because do 
not want to change distribution often.
What are the real plus of this last test?

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[Bug 1036879] Re: reboot never shutdown and restart the notebook

2013-08-14 Thread Christopher M. Penalver
efa, could you please test for this in a Lucid live environment instead?

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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[Bug 1036879] Re: reboot never shutdown and restart the notebook

2013-08-14 Thread efa
** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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[Bug 1036879] Re: reboot never shutdown and restart the notebook

2013-08-13 Thread efa
sincerely I don't want to install another distribution version to test this bug 
regression.
If it is a regression, which information and more benefits are obtained?

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[Bug 1036879] Re: reboot never shutdown and restart the notebook

2013-08-13 Thread Christopher M. Penalver
efa, for regression testing purposes, could you please test for this in
Lucid via http://old-releases.ubuntu.com/releases/lucid/ and advise on
the results?

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[Bug 1036879] Re: reboot never shutdown and restart the notebook

2013-08-13 Thread efa
when I buyed the notebook, I formatted the pre-installed WinXP and
installed precise

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[Bug 1036879] Re: reboot never shutdown and restart the notebook

2013-08-13 Thread efa
P.S. With WinXP it correctly reboot

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[Bug 1036879] Re: reboot never shutdown and restart the notebook

2013-08-13 Thread Christopher M. Penalver
efa, did this problem not occur in a release prior to Precise?

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[Bug 1036879] Re: reboot never shutdown and restart the notebook

2013-08-13 Thread efa
same results with k3.11


** Description changed:

  with this notebook (Asus K50IN), the reboot does not work, while a
  simple shutdown switch off the notebook.
  
  Sending a reboot command, either via Gnome shell, or init 6, do all the 
shutdown procedure, until "the system is restarting",
  but never do the restarting. I had to switch off the notebook by hand, 
holding the switch for 4 seconds, and then switch it on again. Same with 
upstream kernel 3.5.1
  
  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-29-generic-pae 3.2.0-29.46
  ProcVersionSignature: Ubuntu 3.2.0-29.46-generic-pae 3.2.24
  Uname: Linux 3.2.0-29-generic-pae i686
  NonfreeKernelModules: nvidia
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  AplayDevices:
-   List of PLAYBACK Hardware Devices 
-  card 0: NVidia [HDA NVidia], device 0: ALC662 rev1 Analog [ALC662 rev1 
Analog]
-Subdevices: 1/1
-Subdevice #0: subdevice #0
+   List of PLAYBACK Hardware Devices 
+  card 0: NVidia [HDA NVidia], device 0: ALC662 rev1 Analog [ALC662 rev1 
Analog]
+    Subdevices: 1/1
+    Subdevice #0: subdevice #0
  ApportVersion: 2.0.1-0ubuntu12
  Architecture: i386
  ArecordDevices:
-   List of CAPTURE Hardware Devices 
-  card 0: NVidia [HDA NVidia], device 0: ALC662 rev1 Analog [ALC662 rev1 
Analog]
-Subdevices: 1/1
-Subdevice #0: subdevice #0
+   List of CAPTURE Hardware Devices 
+  card 0: NVidia [HDA NVidia], device 0: ALC662 rev1 Analog [ALC662 rev1 
Analog]
+    Subdevices: 1/1
+    Subdevice #0: subdevice #0
  AudioDevicesInUse:
-  USERPID ACCESS COMMAND
-  /dev/snd/controlC0:  efa3724 F pulseaudio
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  efa3724 F pulseaudio
  Card0.Amixer.info:
-  Card hw:0 'NVidia'/'HDA NVidia at 0xfae78000 irq 23'
-Mixer name : 'Realtek ALC662 rev1'
-Components : 'HDA:10ec0662,104316f3,00100101'
-Controls  : 20
-Simple ctrls  : 11
+  Card hw:0 'NVidia'/'HDA NVidia at 0xfae78000 irq 23'
+    Mixer name : 'Realtek ALC662 rev1'
+    Components : 'HDA:10ec0662,104316f3,00100101'
+    Controls  : 20
+    Simple ctrls  : 11
  CheckboxSubmission: bff6ca128abafd5e9f4c5484e1181d23
  CheckboxSystem: b8f3ec504801f13fc208edb5c785b099
  Date: Wed Aug 15 00:03:27 2012
  HibernationDevice: RESUME=UUID=4738b151-880b-4eb3-8f57-461ae5246cc6
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
  Lsusb:
-  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
-  Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
-  Bus 001 Device 003: ID 04f2:b071 Chicony Electronics Co., Ltd 2.0M UVC 
Webcam / CNF7129
-  Bus 002 Device 002: ID 046d:c00c Logitech, Inc. Optical Wheel Mouse
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+  Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+  Bus 001 Device 003: ID 04f2:b071 Chicony Electronics Co., Ltd 2.0M UVC 
Webcam / CNF7129
+  Bus 002 Device 002: ID 046d:c00c Logitech, Inc. Optical Wheel Mouse
  MachineType: ASUSTeK Computer Inc. K50IN
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.2.0-29-generic-pae 
root=UUID=ac823f48-7711-460f-92af-8c9b2acd2aa5 ro 
crashkernel=384M-2G:64M,2G-:128M
  RelatedPackageVersions:
-  linux-restricted-modules-3.2.0-29-generic-pae N/A
-  linux-backports-modules-3.2.0-29-generic-pae  N/A
-  linux-firmware1.79
+  linux-restricted-modules-3.2.0-29-generic-pae N/A
+  linux-backports-modules-3.2.0-29-generic-pae  N/A
+  linux-firmware1.79
  RfKill:
-  0: phy0: Wireless LAN
-   Soft blocked: no
-   Hard blocked: no
+  0: phy0: Wireless LAN
+   Soft blocked: no
+   Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/26/2009
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 217
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: K50IN
  dmi.board.vendor: ASUSTeK Computer Inc.
  dmi.board.version: 1.0
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK Computer Inc.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr217:bd08/26/2009:svnASUSTeKComputerInc.:pnK50IN:pvr1.0:rvnASUSTeKComputerInc.:rnK50IN:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr:
  dmi.product.name: K50IN
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK Computer Inc.

** Tags removed: needs-upstream-testing
** Tags added: kernel-bug-exists-upstream-3.11.0-999-generic

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[Bug 1036879] Re: reboot never shutdown and restart the notebook

2013-08-13 Thread efa
laterst upstream kernel running:

efa@02cor2133:~$ uname -a
Linux 02cor2133 3.11.0-999-generic #201308130405 SMP Tue Aug 13 08:15:34 UTC 
2013 i686 i686 i386 GNU/Linux

now I will try to reboot

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[Bug 1036879] Re: reboot never shutdown and restart the notebook

2013-08-12 Thread Christopher M. Penalver
efa, could you please confirm this issue exists with the latest
development release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains,
could you please run the following command in the development release
from a Terminal (Applications->Accessories->Terminal), as it will
automatically gather and attach updated debug information to this
report:

apport-collect -p linux 

Also, could you please test the latest upstream kernel available following 
https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional 
upstream developers to examine the issue. Please do not test the daily folder, 
but the one all the way at the bottom. Once you've tested the upstream kernel, 
please comment on which kernel version specifically you tested. If this bug is 
fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For 
example:
kernel-fixed-upstream-v3.11-rc5

This can be done by clicking on the yellow circle with a black pencil icon next 
to the word Tags located at the bottom of the bug description. As well, please 
remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

If you are unable to test the mainline kernel, please comment as to why 
specifically you were unable to test it and add the following tags:
kernel-unable-to-test-upstream
kernel-unable-to-test-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags removed: bios-outdated-223
** Tags added: latest-bios-223

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[Bug 1036879] Re: reboot never shutdown and restart the notebook

2013-08-12 Thread efa
** Attachment added: "shot of freeze on reboot"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1036879/+attachment/3770503/+files/AsusK50_reboot_20130813_002.jpg

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[Bug 1036879] Re: reboot never shutdown and restart the notebook

2013-08-12 Thread efa
wow, thank you for pointing this.
Using BIOS built-in ExFlash, I update to ver. 223

efa@02cor2133:~$ sudo dmidecode -s bios-version
223
efa@02cor2133:~$ sudo dmidecode -s bios-release-date
07/05/2011

same results on reboot, it stay locked without restarting after those
messages:

...
 * Will now restart
[234.223978] Restarting system.


while, If I ask for shut down it work.

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[Bug 1036879] Re: reboot never shutdown and restart the notebook

2013-08-11 Thread Christopher M. Penalver
efa, as per
http://www.asus.com/Notebooks_Ultrabooks/K50IN/#support_Download_8 an
update is available for your BIOS (223). If you update to this, does it
change anything?

If not, could you please both specify what happened, and provide the output of 
the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

** Tags added: bios-outdated-223 needs-upstream-testing regression-
potential

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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[Bug 1036879] Re: reboot never shutdown and restart the notebook

2012-08-15 Thread efa
I wrote "Same with upstream kernel 3.5.1" in the bug description

** Tags removed: needs-upstream-testing
** Tags added: kernel-bug-exists-upstream

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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[Bug 1036879] Re: reboot never shutdown and restart the notebook

2012-08-15 Thread Joseph Salisbury
Would it be possible for you to test the latest upstream kernel?  Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v3.5kernel[0] (Not a kernel in the daily directory) and install both the
linux-image and linux-image-extra .deb packages.

Once you've tested the upstream kernel, please remove the 'needs-
upstream-testing' tag.  Please only remove that one tag and leave the
other tags. This can be done by clicking on the yellow pencil icon next
to the tag located at the bottom of the bug description and deleting the
'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, 
please add the tag: 'kernel-unable-to-test-upstream'.  
Once testing of the upstream kernel is complete, please mark this bug as 
"Confirmed".


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.6-rc1-quantal/

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

** Tags added: needs-upstream-testing

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[Bug 1036879] Re: reboot never shutdown and restart the notebook

2012-08-14 Thread Brad Figg
** Changed in: linux (Ubuntu)
   Status: New => Confirmed

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[Bug 1036879] Re: reboot never shutdown and restart the notebook

2012-08-14 Thread efa
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