[Bug 1063046] Re: The whole system hanged and stop responding. Had to reboot and lost unsaved data

2012-12-17 Thread matteo sisti sette
Still observe this from time to time.
Importance shouldn't be difficult to decide (critical).

I strongly dubt this is a graphic driver issue, though of course it is possible.
It doesn't look like it hangs the system but rather like all the UIs stop 
responding. The cursor still shows and changes shape when you roll over things. 
If you click on the top of the currently maximised window and drag it as if to 
unmaximize it, you can even see the cursor take the shape of a hand as it 
normally does when you drag something - only that it doesn't work

This is ALWAYS triggered by a mouse click, and I'm almost sure I've
always seen this with the foreground window maximised.

btw, MAYBE this could have a workaround if it wasn't for bug
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1016457  (the
importance of that bug is wrong)

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[Bug 1063046] Re: The whole system hanged and stop responding. Had to reboot and lost unsaved data

2012-11-11 Thread Daniel van Vugt
Nvidia 304.64 is now stable and certified:
http://www.nvidia.com/object/linux-display-ia32-304.64-driver.html

I'm assigning this bug to the nvidia driver. It's not possible for user-
space code like Unity to hand the system. Only something in the kernel
like the graphics driver can do that.

** Package changed: unity (Ubuntu) = nvidia-graphics-drivers (Ubuntu)

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[Bug 1063046] Re: The whole system hanged and stop responding. Had to reboot and lost unsaved data

2012-11-09 Thread matteo sisti sette
Version 304 says: WARNING: This is an unstable beta driver.  This
package is intended for testers and early adopters, and not recommended
for production hardware.

Are you seriously suggesting I should use that? Given how unstable the
current stable version is, I don't dare imaginge how a version that is
explicitely declared unstable can be.


Anyway how can this possibly be a graphics card driver issue by the way?

Happened again just now. I'll do an apport collect, hope it provides
some useful data.

** Changed in: unity (Ubuntu)
   Status: Incomplete = Confirmed

** Tags added: apport-collected

** Description changed:

  I had a few applications open, namely:
  - Google Chrome
  - a Nautilus window
  - Gedit
  - a terminal
  
  Suddenly, after clicking on Google Chrome to give it focus, the whole
  system hanged and I couldn't give focus to any other window, nor close,
  minimize or move the current focused window (which was Chrome), nor do
  anything.
  
  - CPU consumption wasn't high (I can tell because the fan cooler wasn't 
running fast)
  - the Google Chrome maximized window, to which I had just given focus, was on 
front
  - I could see and move the mouse cursor, but wherever I clicked or dragged, 
nothing happened at all
  - Moving the cursor to the top of the screen would NOT show the window's top 
buttons nor the application menu
  - moving the cursor to the left would not show up the Launcher
  - alt+tab wouldn't switch to another window
  - Ctrl+Super+D would not show the desktop
  - left or right-clicking anywhere did nothing
  
  I couldn't save the files that I was editing in Gedit, so I lost a huge
  lot of unsaved work.
  
  Additionally, because of bug #1016457, I couldn't even open a virtual
  terminal and try killing some process or anything.
  
  The KEYBOARD DID RESPOND, in some way, meaning that for example:
  - the Ctrl+Alt+M shortcut that I have associated to the touchpad-indicator 
program did work and would disable and reenable the touchpad
  - Ctrl+Alt+F1 did show a black screen (which is what usually happen, because 
of bug 1016457, instead of showing the virtual terminal)
  
  However neither Alt+TAB nor Ctrl+Super+D (show Desktop) worked.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: unity 5.16.0-0ubuntu1
  ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30
  Uname: Linux 3.2.0-32-generic i686
  NonfreeKernelModules: nvidia
  ApportVersion: 2.0.1-0ubuntu13
  Architecture: i386
  CompizPlugins: 
[core,bailer,detection,composite,opengl,decor,vpswitch,mousepoll,compiztoolbox,snap,place,resize,session,regex,grid,wall,move,gnomecompat,imgpng,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell]
  Date: Sun Oct  7 00:46:06 2012
  InstallationMedia: Ubuntu 10.04 LTS Lucid Lynx - Release i386 (20100429)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: unity
  UpgradeStatus: Upgraded to precise on 2012-05-17 (142 days ago)
+ --- 
+ ApportVersion: 2.0.1-0ubuntu14
+ Architecture: i386
+ CompizPlugins: 
[core,composite,opengl,decor,vpswitch,mousepoll,compiztoolbox,snap,commands,place,resize,session,regex,grid,wall,move,gnomecompat,imgpng,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell]
+ DistroRelease: Ubuntu 12.04
+ InstallationMedia: Ubuntu 10.04 LTS Lucid Lynx - Release i386 (20100429)
+ NonfreeKernelModules: nvidia
+ Package: unity 5.16.0-0ubuntu1
+ PackageArchitecture: i386
+ ProcEnviron:
+  TERM=xterm
+  PATH=(custom, user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcVersionSignature: Ubuntu 3.2.0-33.52-generic 3.2.31
+ Tags:  precise running-unity
+ Uname: Linux 3.2.0-33-generic i686
+ UpgradeStatus: Upgraded to precise on 2012-05-17 (176 days ago)
+ UserGroups: adm admin audio cdrom dialout lpadmin netdev plugdev sambashare 
vboxusers video

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[Bug 1063046] Re: The whole system hanged and stop responding. Had to reboot and lost unsaved data

2012-11-09 Thread matteo sisti sette
What seemed to trigger it this time (or at least, the last thing I
did) was opening the deck and trying to run the take screenshot
application

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  The whole system hanged and stop responding. Had to reboot and lost
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[Bug 1063046] Re: The whole system hanged and stop responding. Had to reboot and lost unsaved data

2012-11-09 Thread matteo sisti sette
(it froze the system _before_ launching the take screenshot application)

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[Bug 1063046] Re: The whole system hanged and stop responding. Had to reboot and lost unsaved data

2012-10-15 Thread Omer Akram
Please make sure you have nvidia driver 304.43 installed on your system,
it should solve the issue for you. The problem you are facing is not in
Unity I would say.

** Changed in: unity (Ubuntu)
   Status: Confirmed = Incomplete

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[Bug 1063046] Re: The whole system hanged and stop responding. Had to reboot and lost unsaved data

2012-10-06 Thread matteo sisti sette
** Changed in: unity (Ubuntu)
   Status: New = Confirmed

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[Bug 1063046] Re: The whole system hanged and stop responding. Had to reboot and lost unsaved data

2012-10-06 Thread Nekhelesh Ramananthan
Thank you for reporting this bug. matteo please do not confirm your own
bug report. Some one else other than the original reported must confirm
it.

Anyways, I have this problem on my system as well for the past week.
Cannot figure out which package is responsible for this. Please let me
know how I can gather more information to help the developers.

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[Bug 1063046] Re: The whole system hanged and stop responding. Had to reboot and lost unsaved data

2012-10-06 Thread matteo sisti sette
I confirm my own bug reports only when the bug is a crash or a whole-
system-stops-responding kind of bug, because for such bugs there's no
point in waiting for it to happen to more than one person to start
investigating it. I assumed apport would automatically upload all the
relevant logs, which would allow the issue to be investigated, but that
doesn't seem to be the case.

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