[Bug 1066060] Re: Resume from suspend to blank screen
Mario Veygel, if you have a bug in Ubuntu, could you please file a new report by executing the following in a terminal: ubuntu-bug linux For more on this, please see the Ubuntu Bug Control and Ubuntu Bug Squad article: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue and Ubuntu Community article: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette When opening up the new report, please feel free to subscribe me to it. Please note, not filing a new report may delay your problem being addressed as quickly as possible. Thank you for your understanding. ** Summary changed: - Resume from suspend to blank screen + [Lenovo B570e] Resume from suspend to blank screen -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1066060 Title: [Lenovo B570e] Resume from suspend to blank screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1066060/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1066060] Re: Resume from suspend to blank screen
Tried upstream kernels 3.6.3 and 3.7.0rc2 but same thing. On top of this, with 3.7.0rc2 the display was very slow before the suspend. I went back now to the stock kernel 3.5.0-17.28 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1066060 Title: Resume from suspend to blank screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1066060/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1066060] Re: Resume from suspend to blank screen
I appear to have the same issue here with a freshly installed 12.10 on a brand-new HP g6-2245sg. When resuming after suspend, the display stays dark, while the rest of the box seems to do the resume properly. The fan starts, the status LEDs go on etc, I can even log on per ssh. So everything seems to work except of the display. > WORKAROUND: Change the system time from RTC to UTC. This doesn't work for me, or I didn't understand what I should have done here. I changed the system clock in the BIOS so that it should reflect UTC. I'm in CET so UTC is my time - 1 hour. Is there anything else I should have done? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1066060 Title: Resume from suspend to blank screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1066060/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1066060] Re: Resume from suspend to blank screen
I meant does it also says: "SUSPEND FAILED, did not go to sleep" like mine or not (suspends then resumes then says suspend failed!)? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1066060 Title: Resume from suspend to blank screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1066060/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1066060] Re: Resume from suspend to blank screen
Mustafa Muhammad, regarding your comments https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1066060/comments/15 : >"Did you analyze the dmesg or from the auto suspend test?" I did notice in the auto test article how it suggested changing the system time from RTC to UTC. As well, the fact that you changed this and suspend starts working has put me in unfamiliar triage territory. Hence, I set it back to Confirmed for someone else to take a look at this. "Does the test complete successfully with you?" Suspend works for my hardware. ** Description changed: When I resume from suspend on my Kubuntu, it only show a black screen, nothing works, not even ctrl+alt+F2. + + WORKAROUND: Change the system time from RTC to UTC. ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: linux-image-3.5.0-17-generic 3.5.0-17.28 ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5 Uname: Linux 3.5.0-17-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: - USERPID ACCESS COMMAND - /dev/snd/controlC0: mustafa1633 F pulseaudio + USERPID ACCESS COMMAND + /dev/snd/controlC0: mustafa1633 F pulseaudio Date: Fri Oct 12 20:22:41 2012 InstallationMedia: Kubuntu 12.10 "Quantal Quetzal" - Beta amd64 (20120926.3) MachineType: LENOVO HuronRiver Platform ProcEnviron: - LANGUAGE= - TERM=xterm - PATH=(custom, no user) - LANG=en_US.UTF-8 - SHELL=/bin/bash + LANGUAGE= + TERM=xterm + PATH=(custom, no user) + LANG=en_US.UTF-8 + SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic root=UUID=22466810-dec6-45b9-a6aa-8868218c04e9 ro quiet splash vt.handoff=7 RelatedPackageVersions: - linux-restricted-modules-3.5.0-17-generic N/A - linux-backports-modules-3.5.0-17-generic N/A - linux-firmware1.94 + linux-restricted-modules-3.5.0-17-generic N/A + linux-backports-modules-3.5.0-17-generic N/A + linux-firmware1.94 SourcePackage: linux StagingDrivers: rts5139 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/22/2011 dmi.bios.vendor: LENOVO dmi.bios.version: 44CN42WW dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Emerald Lake dmi.board.vendor: LENOVO dmi.board.version: FAB1 dmi.chassis.asset.tag: Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnLENOVO:bvr44CN42WW:bd09/22/2011:svnLENOVO:pnHuronRiverPlatform:pvrLenovoB570e:rvnLENOVO:rnEmeraldLake:rvrFAB1:cvnLENOVO:ct10:cvr0.1: dmi.product.name: HuronRiver Platform dmi.product.version: Lenovo B570e dmi.sys.vendor: LENOVO -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1066060 Title: Resume from suspend to blank screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1066060/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1066060] Re: Resume from suspend to blank screen
Did you analyze the dmesg or from the auto suspend test? Does the test complete successfully with you? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1066060 Title: Resume from suspend to blank screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1066060/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1066060] Re: Resume from suspend to blank screen
** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1066060 Title: Resume from suspend to blank screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1066060/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1066060] Re: Resume from suspend to blank screen
It was after a failed resume, I powered off then booted and copied dmesg, as for the automatic reset, I changed my system's RTC to UTC, and now it sleeps and resumes normally, but still says: "SUSPEND FAILED, did not go to sleep" strange. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1066060 Title: Resume from suspend to blank screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1066060/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1066060] Re: Resume from suspend to blank screen
Mustafa Muhammad, let us hold off on the auto suspend test for now. Regarding your dmesg attachment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1066060/comments/6 , was this for a failed suspend or a successful one? If it was the successful one, we would need you to attach a dmesg for a failed suspend. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1066060 Title: Resume from suspend to blank screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1066060/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1066060] Re: Resume from suspend to blank screen
mustafa@mustafa-Lenovo-B570e:~$ sudo bash test-suspend --full [sudo] password for mustafa: This script will attempt to suspend and resume your computer a number of times. Should the machine fail to resume, first attempt to manually resume it. If that fails power your system off and on which will generate an apport bug report automatically. Press CTRL-C now to abort testing ... *** TEST 1 -- suspend triggered via dbus message *** machine will suspend for 20 seconds *** press return when ready SUSPEND FAILED, did not go to sleep *** no BATTERY detected ac tests skipped ... *** no BATTERY detected power test skipped ... *** TEST 2 -- 30 iteration variable delay suspend/resume stress test *** machine will suspend for 20 seconds *** NOTE: there will be no further user interaction from this point *** press return when ready delay 60 ... SUSPEND FAILED, did not go to sleep wait for 60 seconds delay 58 ... SUSPEND FAILED, did not go to sleep wait for 58 seconds delay 56 ... SUSPEND FAILED, did not go to sleep wait for 56 seconds delay 54 ... SUSPEND FAILED, did not go to sleep wait for 54 seconds delay 52 ... SUSPEND FAILED, did not go to sleep wait for 52 seconds delay 50 ... SUSPEND FAILED, did not go to sleep wait for 50 seconds delay 48 ... SUSPEND FAILED, did not go to sleep wait for 48 seconds delay 46 ... SUSPEND FAILED, did not go to sleep wait for 46 seconds delay 44 ... SUSPEND FAILED, did not go to sleep wait for 44 seconds delay 42 ... SUSPEND FAILED, did not go to sleep wait for 42 seconds delay 40 ... SUSPEND FAILED, did not go to sleep wait for 40 seconds delay 38 ... SUSPEND FAILED, did not go to sleep wait for 38 seconds delay 36 ... SUSPEND FAILED, did not go to sleep wait for 36 seconds delay 34 ... SUSPEND FAILED, did not go to sleep wait for 34 seconds delay 32 ... SUSPEND FAILED, did not go to sleep wait for 32 seconds delay 30 ... SUSPEND FAILED, did not go to sleep wait for 30 seconds delay 28 ... SUSPEND FAILED, did not go to sleep wait for 28 seconds delay 26 ... SUSPEND FAILED, did not go to sleep wait for 26 seconds delay 24 ... SUSPEND FAILED, did not go to sleep wait for 24 seconds delay 22 ... SUSPEND FAILED, did not go to sleep wait for 22 seconds delay 20 ... SUSPEND FAILED, did not go to sleep wait for 20 seconds delay 18 ... SUSPEND FAILED, did not go to sleep wait for 18 seconds delay 16 ... SUSPEND FAILED, did not go to sleep wait for 16 seconds delay 14 ... SUSPEND FAILED, did not go to sleep wait for 14 seconds delay 12 ... SUSPEND FAILED, did not go to sleep wait for 12 seconds delay 10 ... SUSPEND FAILED, did not go to sleep wait for 10 seconds delay 8 ... SUSPEND FAILED, did not go to sleep wait for 8 seconds delay 6 ... SUSPEND FAILED, did not go to sleep wait for 6 seconds delay 4 ... SUSPEND FAILED, did not go to sleep wait for 4 seconds delay 2 ... SUSPEND FAILED, did not go to sleep wait for 2 seconds *** Please report your results on the Ubuntu WIKI: https://wiki.ubuntu.com/KernelTeam/SuspendResumeTesting mustafa@mustafa-Lenovo-B570e:~$ -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1066060 Title: Resume from suspend to blank screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1066060/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1066060] Re: Resume from suspend to blank screen
The test fails to resume automatically, should I continue doing it manually? mustafa@mustafa-Lenovo-B570e:~$ sudo bash test-suspend --full [sudo] password for mustafa: This script will attempt to suspend and resume your computer a number of times. Should the machine fail to resume, first attempt to manually resume it. If that fails power your system off and on which will generate an apport bug report automatically. Press CTRL-C now to abort testing ... *** TEST 1 -- suspend triggered via dbus message *** machine will suspend for 20 seconds *** press return when ready SUSPEND FAILED, did not go to sleep *** no BATTERY detected ac tests skipped ... *** no BATTERY detected power test skipped ... *** TEST 2 -- 30 iteration variable delay suspend/resume stress test *** machine will suspend for 20 seconds *** NOTE: there will be no further user interaction from this point *** press return when ready delay 60 ... SUSPEND FAILED, did not go to sleep wait for 60 seconds delay 58 ... SUSPEND FAILED, did not go to sleep wait for 58 seconds delay 56 ... SUSPEND FAILED, did not go to sleep wait for 56 seconds -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1066060 Title: Resume from suspend to blank screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1066060/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1066060] Re: Resume from suspend to blank screen
Mustafa Muhammad, regarding your comments https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1066060/comments/9 : >"I noticed that I had a very low space on my root partition, could that be the >cause?" Before further troubleshooting, it is best to free up some disk space to rule this out as a problem. The next step would be to run a 30-50 suspends in a row to find out if you still have an intermittent suspend problem. Could you please do this following https://wiki.ubuntu.com/KernelTeam/SuspendResumeTesting ? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1066060 Title: Resume from suspend to blank screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1066060/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1066060] Re: Resume from suspend to blank screen
I noticed that I had a very low space on my root partition, could that be the cause? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1066060 Title: Resume from suspend to blank screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1066060/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1066060] Re: Resume from suspend to blank screen
I didn't know that, thanks for the information. No, I don't remember it happening in 12.04, but I am distro-hopping and 3.6.2 works well in Fedora, so may be not totally upstream issue. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1066060 Title: Resume from suspend to blank screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1066060/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1066060] Re: Resume from suspend to blank screen
Mustafa Muhammad, suspend can work intermittently (ex. 25/30 times, etc.), so please be careful in assuming it's resolved. Especially in light of this problem occurring upstream as well. Also, did this problem not occur in a release prior to Ubuntu? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1066060 Title: Resume from suspend to blank screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1066060/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1066060] Re: Resume from suspend to blank screen
Hi, this is dmesg, however, without changing anything (not even update), it resumes normally now!! (using the shipped kernel), but still not working using upstream kernel, I don't know why. ** Attachment added: "dmesg" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1066060/+attachment/3398501/+files/dmesg.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1066060 Title: Resume from suspend to blank screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1066060/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1066060] Re: Resume from suspend to blank screen
Mustafaa al-Hamdaani, thank you for testing the mainline. Regarding your comments https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1066060/comments/3 , could you please attach the full dmesg.txt generated? I updated the debugging article moments ago to explicitly ask for one to attach this. As well, did this problem not occur in Ubuntu release prior to Quantal? ** Tags removed: kernel-bug-exists-upstream-3.6.2-030602 ** Tags added: kernel-bug-exists-upstream-v3.6.2-quantal -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1066060 Title: Resume from suspend to blank screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1066060/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1066060] Re: Resume from suspend to blank screen
Using upstream kernel linux-image-3.6.2-030602-generic the problem still exist. ** Tags removed: needs-upstream-testing ** Tags added: kernel-bug-exists-upstream kernel-bug-exists- upstream-3.6.2-030602 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1066060 Title: Resume from suspend to blank screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1066060/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1066060] Re: Resume from suspend to blank screen
Hi, I did the procedure in https://wiki.ubuntu.com/DebuggingKernelSuspend and I got dmesg file, the lines are: [0.664690] Magic number: 0:460:740 [0.664694] hash matches /build/buildd/linux-3.5.0/drivers/base/power/main.c:658 and I don't know what to do with them, now I will test upstream kernel. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1066060 Title: Resume from suspend to blank screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1066060/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1066060] Re: Resume from suspend to blank screen
Mustafaa al-Hamdaani, thank you for reporting this and helping make Ubuntu better. Could you please provide the information following https://wiki.ubuntu.com/DebuggingKernelSuspend ? As well, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the kernel in the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested and remove the tag: needs-upstream-testing This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the text: needs-upstream-testing If this bug is fixed in the mainline kernel, please add the following tags: kernel-fixed-upstream kernel-fixed-upstream-VERSION-NUMBER where VERSION-NUMBER is the version number of the kernel you tested. If the mainline kernel does not fix this bug, please add the following tags: kernel-bug-exists-upstream kernel-bug-exists-upstream-VERSION-NUMBER If you are unable to test the mainline kernel, please comment as to why specifically you were unable to test it and add the following tags: kernel-unable-to-test-upstream kernel-unable-to-test-upstream-VERSION-NUMBER Please let us know your results. Thank you for your understanding. ** Tags added: needs-upstream-testing resume suspend ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete ** Changed in: linux (Ubuntu) Importance: Undecided => Medium -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1066060 Title: Resume from suspend to blank screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1066060/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1066060] Re: Resume from suspend to blank screen
** Changed in: linux (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1066060 Title: Resume from suspend to blank screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1066060/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
