[Bug 1069199] Re: Unity does not start after installing fglrx-updates

2012-10-21 Thread Edson
apport information

** Tags added: apport-collected running-unity staging

** Description changed:

  After installing ATI proprietary drivers for my Radeon video card, Unity
  doesn't start anymore. LightDM shows up, and I'm able to log in, but
  Unity doesn't load.
  
  Removing the package fixes the problem, getting back to the opensource
  driver (ati).
  
  Obs: The same occurs when installing fglrx package (if I choose it,
  instead of fglrx-updates).
  
  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: fglrx-updates 2:9.000-0ubuntu3
  ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
  Uname: Linux 3.5.0-17-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.6.1-0ubuntu3
  Architecture: amd64
  Date: Sat Oct 20 17:13:10 2012
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  SourcePackage: fglrx-installer-updates
  UpgradeStatus: No upgrade log present (probably fresh install)
+ --- 
+ ApportVersion: 2.6.1-0ubuntu3
+ Architecture: amd64
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  emarquezani   2523 F pulseaudio
+  /dev/snd/pcmC0D0p:   emarquezani   2523 F...m pulseaudio
+ DistroRelease: Ubuntu 12.10
+ HibernationDevice: RESUME=UUID=ea9a06e8-a07c-4fa4-aad5-00b0c111023e
+ InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
+ MachineType: Dell Inc. Inspiron 7520
+ Package: linux (not installed)
+ ProcFB:
+  0 inteldrmfb
+  1 radeondrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic 
root=UUID=638c2b77-1853-48c0-8200-e446faedec13 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
+ RelatedPackageVersions:
+  linux-restricted-modules-3.5.0-17-generic N/A
+  linux-backports-modules-3.5.0-17-generic  N/A
+  linux-firmware1.95
+ StagingDrivers: rts5139
+ Tags:  quantal running-unity staging
+ Uname: Linux 3.5.0-17-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ dmi.bios.date: 08/22/2012
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: A06
+ dmi.board.name: 0DNMM8
+ dmi.board.vendor: Dell Inc.
+ dmi.board.version: A01
+ dmi.chassis.type: 8
+ dmi.chassis.vendor: Dell Inc.
+ dmi.chassis.version: A06
+ dmi.modalias: 
dmi:bvnDellInc.:bvrA06:bd08/22/2012:svnDellInc.:pnInspiron7520:pvrA06:rvnDellInc.:rn0DNMM8:rvrA01:cvnDellInc.:ct8:cvrA06:
+ dmi.product.name: Inspiron 7520
+ dmi.product.version: A06
+ dmi.sys.vendor: Dell Inc.

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1069199/+attachment/3408157/+files/AlsaInfo.txt

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Title:
  Unity does not start after installing fglrx-updates

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[Bug 1069199] Re: Unity does not start after installing fglrx-updates

2012-10-21 Thread Christopher M. Penalver
Edson, regarding your comments 
https://bugs.launchpad.net/ubuntu/+source/fglrx-installer-updates/+bug/1069199/comments/8
 :
>"Christopher, can I do that even without the fglrx package installed? Or you 
>need the exact issue scenario?"

You can do it with or without the fglrx package installed, it does not
matter.

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  Unity does not start after installing fglrx-updates

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[Bug 1069199] Re: Unity does not start after installing fglrx-updates

2012-10-21 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: fglrx-installer-updates (Ubuntu)
   Status: New => Confirmed

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[Bug 1069199] Re: Unity does not start after installing fglrx-updates

2012-10-21 Thread Edson
Christopher, can I do that even without the fglrx package installed? Or
you need the exact issue scenario?

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  Unity does not start after installing fglrx-updates

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[Bug 1069199] Re: Unity does not start after installing fglrx-updates

2012-10-21 Thread Christopher M. Penalver
Edson, could you please execute the following in a terminal:
apport-collect -p linux 1069199

Only added bug task for linux to easily get full logs, will delete task
after apport-collect'ed.

** Also affects: linux (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: linux (Ubuntu)
   Status: New => Incomplete

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  Unity does not start after installing fglrx-updates

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[Bug 1069199] Re: Unity does not start after installing fglrx-updates

2012-10-21 Thread pcworld
@Christopher:
Doesn't Philip have the same problem as described in the first post?

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  Unity does not start after installing fglrx-updates

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[Bug 1069199] Re: Unity does not start after installing fglrx-updates

2012-10-21 Thread Christopher M. Penalver
Philip Goh, if you have a bug in Ubuntu, could you please file a new report by 
executing the following in a terminal:
ubuntu-bug fglrx-installer

For more on this, please see the Ubuntu Bug Control and Ubuntu Bug Squad 
article:
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue

and Ubuntu Community article:
https://help.ubuntu.com/community/ReportingBugs

When opening up the new report, please feel free to subscribe me to it.
Thank you for your understanding.

** Changed in: fglrx-installer-updates (Ubuntu)
   Status: Incomplete => New

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[Bug 1069199] Re: Unity does not start after installing fglrx-updates

2012-10-21 Thread Philip Goh
I have a similar problem. If I install the fglrx or fglrx-update
proprietary ATI Radeon driver, I'm able to log in but Unity doesn't
load. Removing the proprietary driver fixes the issue.

This is the output of lspci -v | grep vga

01:00.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI
Madison [Radeon HD 5000M Series] (prog-if 00 [VGA controller])

Please let me know if there is any other information you need.

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[Bug 1069199] Re: Unity does not start after installing fglrx-updates

2012-10-20 Thread Edson
It's a ATI Radeon HD 7700M.

Actually, I found that I'm running Intel (i915) driver for acceleration
(my video setup is hibryd - it's a notebook with onboard and dedicated
cards). The FOSS driver (radeon) is detected by Xserver, but
acceleration got disabled (I guess my card isn't supported).

Once I install fglrx driver, I got the following error from X:

[ 3.252] (EE) Failed to load /usr/lib/x86_64-linux-gnu/xorg/extra-
modules/extra-modules.dpkg-tmp/modules/drivers/fglrx_drv.so:
/usr/lib/x86_64-linux-gnu/xorg/extra-modules/extra-modules.dpkg-
tmp/modules/drivers/fglrx_drv.so: undefined symbol:
noXFree86DRIExtension

As far as I've read around, this is a imcompatibility between Xserver
1.13 and the upstream Linux driver from ATI. Latest version (9-beta)
says to be compatible fully with Ubuntu 12.10, but it seems it actually
isn't.

I don't wanna try to downgrade Xserver, as it is probabily going to
break my system. Is there any option but waiting the upstream driver to
be fixed?

Thanks.

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[Bug 1069199] Re: Unity does not start after installing fglrx-updates

2012-10-20 Thread Dave Lentz
What kind of video card do you have? Use this command if unsure:
lspci | grep VGA

** Changed in: fglrx-installer-updates (Ubuntu)
   Status: New => Incomplete

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