[Bug 1069353] Re: 1002:9802 graphics driver does not load on boot Radeon HD 6310
Gerhard Burger, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1069353/comments/40 regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find. ** Changed in: linux (Ubuntu) Status: Incomplete = Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1069353 Title: 1002:9802 graphics driver does not load on boot Radeon HD 6310 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1069353/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1069353] Re: 1002:9802 graphics driver does not load on boot Radeon HD 6310
I tested both 3.2.27 and 3.2.28, and they don't have this problem. Also in the meantime I've updated my system to 3.2.0-33-generic and I don't have the problem anymore! To rule out that other updates caused this, I tried 3.2.0-31 again, it still had the problem. I guess it is fixed then... -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1069353 Title: 1002:9802 graphics driver does not load on boot Radeon HD 6310 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1069353/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1069353] Re: 1002:9802 graphics driver does not load on boot Radeon HD 6310
Gerhard Burger, thank you for noting this issue is resolved in Precise 3.2.0-33-generic. Did you need this resolved for Quantal or may we close this report as Status Invalid? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1069353 Title: 1002:9802 graphics driver does not load on boot Radeon HD 6310 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1069353/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1069353] Re: 1002:9802 graphics driver does not load on boot Radeon HD 6310
You can close it as Status Invalid,this is my working machine, so I will probably not upgrade to quantal. Thanks for your help. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1069353 Title: 1002:9802 graphics driver does not load on boot Radeon HD 6310 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1069353/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1069353] Re: 1002:9802 graphics driver does not load on boot Radeon HD 6310
Gerhard, its interesting that you reported in comment #31 that this does not happen on Ubuntu kernels before 3.2.0-31. According to http://kernel.ubuntu.com/~kernel-ppa/info/kernel-version-map.html that kernel was based on the upstream 3.2.28 kernel and according to http://www.kernel.org/pub/linux/kernel/v3.0/ChangeLog-3.2.28 not much was changed for radeon in that kernel. To rule out changes made by Ubuntu, could you test the upstream 3.2.27 and 3.2.28 kernels as per https://wiki.ubuntu.com/KernelMainlineBuilds ? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1069353 Title: 1002:9802 graphics driver does not load on boot Radeon HD 6310 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1069353/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1069353] Re: 1002:9802 graphics driver does not load on boot Radeon HD 6310
@cristopher see the attached install log ** Attachment added: Installation log kernel 3.7rc2 raring https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1069353/+attachment/3418427/+files/install.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1069353 Title: 1002:9802 graphics driver does not load on boot Radeon HD 6310 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1069353/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1069353] Re: 1002:9802 graphics driver does not load on boot Radeon HD 6310
@Cristopher, I tested the lucid live and could not reproduce the problem. But in lucid my resolution was not supported because the E-350 is too new I guess. @madbiologist, my suspicion is that is a timing issue, which might explain the random occurance. Also if you follow the link in the problem description some people do experience this issue on kernels before 3.2.0-31. I think the workaround using the grub commandline also sort of hints to this... I'll give the upstream kernels a try. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1069353 Title: 1002:9802 graphics driver does not load on boot Radeon HD 6310 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1069353/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1069353] Re: 1002:9802 graphics driver does not load on boot Radeon HD 6310
@madbiologist do you mean this one: http://kernel.ubuntu.com/~kernel- ppa/mainline/v3.2.28-precise/ ? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1069353 Title: 1002:9802 graphics driver does not load on boot Radeon HD 6310 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1069353/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1069353] Re: 1002:9802 graphics driver does not load on boot Radeon HD 6310
@Gerhard - yes, that's one of them. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1069353 Title: 1002:9802 graphics driver does not load on boot Radeon HD 6310 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1069353/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1069353] Re: 1002:9802 graphics driver does not load on boot Radeon HD 6310
** Tags added: quantal regression-release -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1069353 Title: 1002:9802 graphics driver does not load on boot Radeon HD 6310 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1069353/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1069353] Re: 1002:9802 graphics driver does not load on boot Radeon HD 6310
I don't think lucid live has this problem, because I think at shutdown some state of the graphics is stored (see the reproduction steps, after I reset with REISUB, I can boot normally). But I tested on some previous kernels, and I think the issue is introduced in 3.2.0-31, the kernels before that one (tested on 27,29,30) didn't give any problems. Also the problem is still present in 12.10 ... To use kernel 3.7 (raring) I installed the following files: linux-headers-3.7.0-030700rc2_3.7.0-030700rc2.201210220428_all.deb linux-headers-3.7.0-030700rc2-generic_3.7.0-030700rc2.201210220428_amd64.deb linux-image-3.7.0-030700rc2-generic_3.7.0-030700rc2.201210220428_amd64.deb linux-image-extra-3.7.0-030700rc2-generic_3.7.0-030700rc2.201210220428_amd64.deb To use kernel 3.7 (quantal) I installed the following files: linux-headers-3.7.0-030700rc2-generic_3.7.0-030700rc2.201210201535_amd64.deb linux-image-3.7.0-030700rc2-generic_3.7.0-030700rc2.201210201535_amd64.deb linux-image-extra-3.7.0-030700rc2-generic_3.7.0-030700rc2.201210201535_amd64.deb both give me the same warning about missing firmware for r8169 and radeon -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1069353 Title: 1002:9802 graphics driver does not load on boot Radeon HD 6310 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1069353/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1069353] Re: 1002:9802 graphics driver does not load on boot Radeon HD 6310
Gerhard Burger, thank you for testing Lucid, prior Ubuntu kernels, and the mainline. Regarding your comments https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1069353/comments/31 : I don't think lucid live has this problem, because I think at shutdown some state of the graphics is stored (see the reproduction steps, after I reset with REISUB, I can boot normally). Just to clarify, without any WORKAROUNDs, you could not reproduce the problem in the Lucid live environment? But I tested on some previous kernels, and I think the issue is introduced in 3.2.0-31, the kernels before that one (tested on 27,29,30) didn't give any problems. Also the problem is still present in 12.10 ... Ok. To use kernel 3.7 (raring) I installed the following files: linux-headers-3.7.0-030700rc2_3.7.0-030700rc2.201210220428_all.deb linux-headers-3.7.0-030700rc2-generic_3.7.0-030700rc2.201210220428_amd64.deb linux-image-3.7.0-030700rc2-generic_3.7.0-030700rc2.201210220428_amd64.deb linux-image-extra-3.7.0-030700rc2-generic_3.7.0-030700rc2.201210220428_amd64.deb To use kernel 3.7 (quantal) I installed the following files: linux-headers-3.7.0-030700rc2-generic_3.7.0-030700rc2.201210201535_amd64.deb linux-image-3.7.0-030700rc2-generic_3.7.0-030700rc2.201210201535_amd64.deb linux-image-extra-3.7.0-030700rc2-generic_3.7.0-030700rc2.201210201535_amd64.deb both give me the same warning about missing firmware for r8169 and radeon H. Could you please post the install logs for 3.7 (raring) so we may see the errors specifically? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1069353 Title: 1002:9802 graphics driver does not load on boot Radeon HD 6310 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1069353/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1069353] Re: 1002:9802 graphics driver does not load on boot Radeon HD 6310
Cristopher, I just bought the laptop so precise was the only operating system I tried. In the weekend I will check if any of the older kernels on my system give the same problem and can see if 12.10 gives me the same problem. Or maybe you can point me to some instructions on how to add the missing radeon firmware so I could use kernel 3.7. I'm not afraid to get my hands dirty ;) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1069353 Title: 1002:9802 graphics driver does not load on boot Radeon HD 6310 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1069353/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1069353] Re: 1002:9802 graphics driver does not load on boot Radeon HD 6310
Gerhard Burger, regarding your comments https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1069353/comments/29 : Cristopher, I just bought the laptop so precise was the only operating system I tried. Could you please test for this problem in a Lucid live environment via http://releases.ubuntu.com/lucid/ and report back the results? In the weekend I will check if any of the older kernels on my system give the same problem and can see if 12.10 gives me the same problem. Please do check prior kernels and report back on the results. Or maybe you can point me to some instructions on how to add the missing radeon firmware so I could use kernel 3.7. I'm not afraid to get my hands dirty ;) Regarding your mainline test https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1069353/comments/25 , what would need to be known is what files specifically did you try to install? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1069353 Title: 1002:9802 graphics driver does not load on boot Radeon HD 6310 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1069353/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1069353] Re: 1002:9802 graphics driver does not load on boot
This bug struck me when I upgraded to 12.10 using nouveau driver (my graphics card is Nvidia GeForce 7000M / nForce 610M] (rev a2). The system info menu lists the Driver: unknown in the Graphics section. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1069353 Title: 1002:9802 graphics driver does not load on boot To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1069353/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1069353] Re: 1002:9802 graphics driver does not load on boot Radeon HD 6310
Lex Ross, if you have a bug in Ubuntu, could you please file a new report by executing the following in a terminal: ubuntu-bug linux For more on this, please see the Ubuntu Bug Control and Ubuntu Bug Squad article: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue and Ubuntu Community article: https://help.ubuntu.com/community/ReportingBugs When opening up the new report, please feel free to subscribe me to it. Please note, not filing a new report may cause your problem to not be addressed as quickly as possible. Thank you for your understanding. ** Summary changed: - 1002:9802 graphics driver does not load on boot + 1002:9802 graphics driver does not load on boot Radeon HD 6310 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1069353 Title: 1002:9802 graphics driver does not load on boot Radeon HD 6310 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1069353/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1069353] Re: 1002:9802 graphics driver does not load on boot
Gerhard Burger, thank you providing the requested information. Did this issue not occur in a release prior to Precise? ** Changed in: linux (Ubuntu) Status: Confirmed = Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1069353 Title: 1002:9802 graphics driver does not load on boot To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1069353/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1069353] Re: 1002:9802 graphics driver does not load on boot
Setting gfxmode to 'text' lets me boot normally, which is an acceptable workaround for me. However, if I install the mainline 3.7rc2 I get errors about missing firmware for r8169 and radeon. I guess the radeon firmware should be installed, because I get a kernel panic immediately after grub: early exception 08 rip 246:10 error 810440a6 cr2 0 ** Tags added: kernel-unable-to-test-upstream kernel-unable-to-test- upstream-v3.7-rc2-quantal kernel-unable-to-test-upstream-v3.7-rc2-raring -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1069353 Title: 1002:9802 graphics driver does not load on boot To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1069353/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1069353] Re: 1002:9802 graphics driver does not load on boot
** Changed in: linux (Ubuntu) Status: Incomplete = Confirmed ** Description changed: My machine is a samsung-305u1 (with a AMD Fusion E-350) and I use the open source drivers. Quite regularly the graphics driver does not load on boot and I am stuck with a purple screen. Grub shows fine but when I select Ubuntu I get the purple screen. On a successful boot the purple screen disappears and I see the runscripts (I removed 'quiet splash' from the boot options'), but sometimes the screen merely flickers and stays purple. However the system is still responsive, I can use Alt+SysReq+REISUB to reboot and I can even ssh to my machine. According to http://ubuntuforums.org/showthread.php?t=2012657 the problem can also occur on nvidia machines, and by typing the following commands in the grub commandline the system boots fine: test continue videoinfo normal The problem seems to occur quite randomly, but by doing the next steps I can reproduce the problem 4 out of 5 times: 1. Boot normally 2. Connect external monitor with larger resolution 3. Close the lid of the laptop ( i guess this turns of the laptop screen) 4. Shutdown 5. Remove the external monitor 6. open the lid and power on Because I can ssh into the machine i can provide error logs, but I don't know which ones to provide, so someone please point me in the right direction... - WORKAROUND: - Setting: + WORKAROUND: Setting gfxmode to 'text' lets me boot normally + + WORKAROUND: Using the following kernel boot parameter works but this boots my machine to unity 2d: nomodeset - - also seems to work but this boots my machine to unity 2d. --- AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. ApportVersion: 2.0.1-0ubuntu14 Architecture: amd64 ArecordDevices: List of CAPTURE Hardware Devices card 1: SB [HDA ATI SB], device 0: ALC269VB Analog [ALC269VB Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: gerhard1664 F pulseaudio /dev/snd/controlC0: gerhard1664 F pulseaudio Card0.Amixer.info: Card hw:0 'Generic'/'HD-Audio Generic at 0xfeb44000 irq 43' Mixer name : 'ATI R6xx HDMI' Components : 'HDA:1002aa01,00aa0100,00100200' Controls : 6 Simple ctrls : 1 Card0.Amixer.values: Simple mixer control 'IEC958',0 Capabilities: pswitch pswitch-joined penum Playback channels: Mono Mono: Playback [on] Card1.Amixer.info: Card hw:1 'SB'/'HDA ATI SB at 0xfeb4 irq 16' Mixer name : 'Realtek ALC269VB' Components : 'HDA:10ec0269,144dc600,00100100' Controls : 19 Simple ctrls : 11 DistroRelease: Ubuntu 12.04 HibernationDevice: RESUME=UUID=a61a19a0-e46b-4166-ba49-6a56ed9a4673 InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release amd64 (20120425) MachineType: SAMSUNG ELECTRONICS CO., LTD. 305U1A Package: linux (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-32-generic root=UUID=efa624b8-abed-4c31-a30e-08852678e504 ro ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30 RelatedPackageVersions: linux-restricted-modules-3.2.0-32-generic N/A linux-backports-modules-3.2.0-32-generic N/A linux-firmware1.79.1 Tags: precise running-unity Uname: Linux 3.2.0-32-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip disk lpadmin plugdev sambashare sudo dmi.bios.date: 07/29/2011 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 01PS.M002.20110729.LEO dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: 305U1A/305U1A dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: 01PS dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr01PS.M002.20110729.LEO:bd07/29/2011:svnSAMSUNGELECTRONICSCO.,LTD.:pn305U1A:pvr01PS:rvnSAMSUNGELECTRONICSCO.,LTD.:rn305U1A/305U1A:rvr01PS:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A: dmi.product.name: 305U1A dmi.product.version: 01PS dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1069353 Title: 1002:9802 graphics driver does not load on boot To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1069353/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
