[Bug 1069507] Re: (REGRESSION) printable area is not taken into account correctly

2014-07-30 Thread Teo
Is this so difficult to fix (or to even decide the importance of)? It's
been almost 2 years and this makes something as basic as printing a hell
of the problem

AND IT USED TO  WORK BEFORE the regression.

A little hint for the importance:
* Renders essential features or functionality of the application or 
dependencies broken or ineffective

Perhaps the impact of this issue is being underestimated.

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Title:
  (REGRESSION) printable area is not taken into account correctly

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[Bug 1069507] Re: (REGRESSION) printable area is not taken into account correctly

2013-06-07 Thread TJ
Using the debugging instructions from

https://wiki.ubuntu.com/DebuggingPrintingProblems#Capturing_print_job_data

I captured the job whilst using the hpcups driver. The spooled file was
PDF format. Evince (the PDF viewer) showed that the data in the spool
file has an identical top-margin to the original document (probably
because the PDF is passed through untouched).

However, after experimenting with changes to HWMargin and HPMechOffset
in /etc/cups/ppd/DESKJET-995C.ppd on a hunch I tried printing to a
different page size.

Instead of Print > Page Setup > Paper size: "A4" I used "A4 Small
Margins 210x297mm".  This printed the top margin precisely as expected.

For all my tests I've had Print > Page Handling > Page Scaling: "Fit to
Printable Area" selected with "Auto Rotate and Centre" and "Select page
size using document page size" disabled (not selected).

The difference according to the PPD file is in the page and printable
area definitions:

*PageSize A4/A4 210x297mm: "<>setpagedevice"
*PageRegion A4/A4 210x297mm: "<>setpagedevice"
*ImageableArea A4/A4 210x297mm: "18 27 577 797"
*PaperDimension A4/A4 210x297mm: "595 833"

*PageSize A4.SM/A4 Small Margins 210x297mm: "<>setpagedevice"
*PageRegion A4.SM/A4 Small Margins 210x297mm: "<>setpagedevice"
*ImageableArea A4.SM/A4 Small Margins 210x297mm: "18 36 577.440002441406 
832.679992675781"
*PaperDimension A4.SM/A4 Small Margins 210x297mm: "595.440002441406 
841.679992675781"

That shows that "A4 Small Margins" dimensions are over-sized and "A4"
are undersized. In particular the "A4" page length is 3.13mm short.

All dimensions are in points (72 points = 1 inch, 2.834... points = 1
millimetre). An A4 page measures 595.27559 x 841.889763 points.

ImageableArea values are:  lower-left-x lower-left-y upper-right-x
upper-right-y. Its coordinates are within the PaperDimension coordinate
space.

According to other references [1] the A4 PageSize should be 595 x 842
(see table 10-4).


[1] http://docs.oracle.com/cd/E14571_01/bi./b32121/pbr_uxprt004.htm

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Title:
  (REGRESSION) printable area is not taken into account correctly

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[Bug 1069507] Re: (REGRESSION) printable area is not taken into account correctly

2013-06-07 Thread TJ
I tried using the driver "HP DeskJet 995C - CUPS+Gutenprint v5.2.9" -
the third option for this printer - and the same top-margin crop occurs,
so the common issue is CUPS.

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Title:
  (REGRESSION) printable area is not taken into account correctly

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[Bug 1069507] Re: (REGRESSION) printable area is not taken into account correctly

2013-06-07 Thread TJ
Added the source package "hplip" since the issue is likely in binary
package "printer-driver-hpcups".

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Title:
  (REGRESSION) printable area is not taken into account correctly

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[Bug 1069507] Re: (REGRESSION) printable area is not taken into account correctly

2013-06-07 Thread TJ
Affects Ubuntu 13.04 Raring amd64, with HP Deskjet 995C ink-jet using HP
drivers 3.13.3 hpcups. Using the hpijs driver the top margin is correct.

That seems to confirm the issue is in the CUPS driver.

** Also affects: hplip (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: hplip (Ubuntu)
   Status: New => Confirmed

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  (REGRESSION) printable area is not taken into account correctly

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[Bug 1069507] Re: (REGRESSION) printable area is not taken into account correctly

2013-05-08 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: cups (Ubuntu)
   Status: New => Confirmed

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  (REGRESSION) printable area is not taken into account correctly

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[Bug 1069507] Re: (REGRESSION) printable area is not taken into account correctly

2013-03-07 Thread Pavlo
I conform the bug. I used evince to print my pdf, but no luck. I also
tried lpr directly with lpr -o page-range=3 -o fitplot myfile.pdf, but
maybe i missed something in the command line. I didn't have this problem
using acroread.

Since i don't know what information will be useful, i will be glad to
present it upon request.


Best.

Pavel.

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  (REGRESSION) printable area is not taken into account correctly

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