[Bug 1093644] Re: [Samsung NP535U3C-A03DE] Blank screen on resume from suspend

2015-09-14 Thread jose
@atimonin: I suspect it's this: 
https://bugs.launchpad.net/ubuntu/trusty/+source/linux/+bug/1313804
Can someone ask the original reporter if the bug is still there for him/her?

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  [Samsung NP535U3C-A03DE] Blank screen on resume from suspend

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[Bug 1093644] Re: [Samsung NP535U3C-A03DE] Blank screen on resume from suspend

2015-05-19 Thread atimonin
All of a sudden I've found out that suspend-resume is working.
Maybe after one of updates, I havn't checked it regelary.
So I think the bug is fixed in Ubuntu.

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[Bug 1093644] Re: [Samsung NP535U3C-A03DE] Blank screen on resume from suspend

2015-04-21 Thread jose
Can someone affected by this bug try installing either the lattest LTS
enablement stack kernel (3.16), or linux-image-extra-3.13.0-51-generic
from trusty-proposed? The fix should be already there, so please install
said packages and confirm/deny that it works. Remember to remove the pm-
suspnd quirks.

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[Bug 1093644] Re: [Samsung NP535U3C-A03DE] Blank screen on resume from suspend

2015-03-06 Thread jose
Reposting 
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1313804/comments/10
The fix has been commited: 
https://bugs.freedesktop.org/show_bug.cgi?id=42960#c57 , but apparently the 
patch hasn't been merged in any kernel in ubuntu.
Could you guys please merge it?

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[Bug 1093644] Re: [Samsung NP535U3C-A03DE] Blank screen on resume from suspend

2014-09-24 Thread Christopher M. Penalver
jose, please again see
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1093644/comments/44
. As well, please do not toggle the status further as you are not the
original reporter.

** Changed in: linux (Ubuntu)
   Status: Confirmed = Incomplete

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[Bug 1093644] Re: [Samsung NP535U3C-A03DE] Blank screen on resume from suspend

2014-09-24 Thread jose
And that's why I don't report bugs to lp.net / canonical. It's a waste of time, 
most of its employees and volunteers are a waste of time and they barely care 
about fixing the problems. Instead, they prefer to add even more bureaucracy to 
show how good they are at their job (and some get paid for that).
I'll keep reporting bugs upstream, and ignoring bugs.lp.net, thanks for nothing.
At least my comment was useful for those who will find this report in google; 
yours, on the other hand...

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[Bug 1093644] Re: [Samsung NP535U3C-A03DE] Blank screen on resume from suspend

2014-09-23 Thread jose
Hey guys, *this* is the correct bug report for the bug in system running the 
radeon driver that have AMD APUs:
https://bugs.freedesktop.org/show_bug.cgi?id=42960
and there is a workaround here: 
https://bugs.freedesktop.org/show_bug.cgi?id=42960#c15 and here: 
https://bugs.freedesktop.org/show_bug.cgi?id=42960#c34

** Bug watch added: freedesktop.org Bugzilla #42960
   https://bugs.freedesktop.org/show_bug.cgi?id=42960

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[Bug 1093644] Re: [Samsung NP535U3C-A03DE] Blank screen on resume from suspend

2014-09-23 Thread Christopher M. Penalver
jose, thank you for your comment. Unfortunately, this bug report is not scoped 
to you, or your problem. So your hardware and problem may be tracked, could you 
please file a new report with Ubuntu by executing the following in a terminal 
while booted into the default Ubuntu kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: 
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: 
https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: 
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

As well, please do not announce in this report you created a new bug
report.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

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[Bug 1093644] Re: [Samsung NP535U3C-A03DE] Blank screen on resume from suspend

2014-09-23 Thread jose
** Changed in: linux (Ubuntu)
   Status: Incomplete = Confirmed

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[Bug 1093644] Re: [Samsung NP535U3C-A03DE] Blank screen on resume from suspend

2014-09-23 Thread jose
@penalvch
I don't know if this is a bot, but... yes, this bug DOES affect me, and yes, 
it's the same bug. Notice that the reporter, and other affected, had/have AMD 
APUs, and are also using the radeon kernel module? It's the same bug in the 
radeon open source driver, and it's still present.
AMD A6-4455M APU with Radeon(tm) HD 7500G Graphics
AMD A4-4355M (integrated Radeon HD 7400G).
Mine is a A6-3400M, with a Radeon HD 6520G APU, and I also have this problem.
The freedesktop bug #23103 linked here affects different generation of ATI/AMD 
systems.

And BTW, I'm sure there are other reports in launchpad related to this
one. If you only had bots that, instead of posting random comments in
the reporta, did the researching and linking job for you... lp.net
wouldn't be the mess it is.

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[Bug 1093644] Re: [Samsung NP535U3C-A03DE] Blank screen on resume from suspend

2014-08-23 Thread Mihara
...now seriously, how a description of switching to AMD's proprietary
driver becomes fix committed when it is neither a fix of the actual
problem, nor actually committed anywhere?...

** Changed in: linux (Ubuntu)
   Status: Fix Committed = Confirmed

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[Bug 1093644] Re: [Samsung NP535U3C-A03DE] Blank screen on resume from suspend

2014-08-23 Thread Christopher M. Penalver
sajeev z, thank you for your comment. Unfortunately, this bug report is not 
scoped to you, or your problem. So your hardware and problem may be tracked, 
could you please file a new report with Ubuntu by executing the following in a 
terminal while booted into the default Ubuntu kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: 
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: 
https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: 
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

As well, please do not announce in this report you created a new bug
report.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

** Changed in: linux (Ubuntu)
   Status: Confirmed = Incomplete

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[Bug 1093644] Re: [Samsung NP535U3C-A03DE] Blank screen on resume from suspend

2014-08-17 Thread sajeev z
Just goto amd website. In the navigation, go to drivers, goto linux
drivers download the 121 mb zip file unzip and follow the instructions.
After all the steps, reboot the system. Revoke from suspend works.

** Changed in: linux (Ubuntu)
   Status: Incomplete = Fix Committed

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[Bug 1093644] Re: [Samsung NP535U3C-A03DE] Blank screen on resume from suspend

2014-02-22 Thread leon_ti
ApportVersion: 2.13.2-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
 USERPID ACCESS COMMAND
 /dev/snd/controlC1:  ubuntu 3242 F pulseaudio
 /dev/snd/controlC0:  ubuntu 3242 F pulseaudio
CasperVersion: 1.337
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
LiveMediaBuild: Ubuntu 14.04 LTS Trusty Tahr - Alpha amd64 (20140221)
MachineType: SAMSUNG ELECTRONICS CO., LTD. 535U3C
Package: linux (not installed)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=set
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: initrd=/casper/initrd.lz file=/cdrom/preseed/username.seed 
boot=casper  quiet splash -- persistent BOOT_IMAGE=/casper/vmlinuz.efi
ProcVersionSignature: Ubuntu 3.13.0-11.31-generic 3.13.3
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-11-generic N/A
 linux-backports-modules-3.13.0-11-generic  N/A
 linux-firmware 1.125
Tags:  trusty
Uname: Linux 3.13.0-11-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/14/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P00RAG.N40.120514.LEO
dmi.board.asset.tag: No Asset Tag
dmi.board.name: SAMSUNG_NP1234567890
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: SEC_SW_REVISION_1234567890ABCD
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrP00RAG.N40.120514.LEO:bd05/14/2012:svnSAMSUNGELECTRONICSCO.,LTD.:pn535U3C:pvrP00RAG:rvnSAMSUNGELECTRONICSCO.,LTD.:rnSAMSUNG_NP1234567890:rvrSEC_SW_REVISION_1234567890ABCD:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A:
dmi.product.name: 535U3C
dmi.product.version: P00RAG
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.


** Tags added: apport-collected trusty

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[Bug 1093644] Re: [Samsung NP535U3C-A03DE] Blank screen on resume from suspend

2014-02-22 Thread leon_ti
Dear Ubuntu team,

This bug is definitely exists still in 14.04 LTS development build. I have the 
same laptop 
Also I have to mention that this bug doesn't exist with ATI propietary driver 
(but it has another annoying issues).

Probably it is the same bug as reported here:
https://bugs.freedesktop.org/show_bug.cgi?id=23103 , but there is no
activity unfortunately :(

** Bug watch added: freedesktop.org Bugzilla #23103
   https://bugs.freedesktop.org/show_bug.cgi?id=23103

** Changed in: linux (Ubuntu)
   Status: Expired = Confirmed

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[Bug 1093644] Re: [Samsung NP535U3C-A03DE] Blank screen on resume from suspend

2014-02-22 Thread leon_ti
One more tip: this laptop resumes an external display (HDMI in my case) well. 
So I get HDMI working and LCD (LVDS-1) display non-working after resume.
Please consider this bug as higher priority, as it seems to affect all 
integrated AMD APUs laptops. I think so as I googled a lot about this issue, 
and I saw a lot of bug reports and no good solutions.

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[Bug 1093644] Re: [Samsung NP535U3C-A03DE] Blank screen on resume from suspend

2014-02-22 Thread Christopher M. Penalver
leon_ti, please do not apport-collect to another person's report. If you have a 
bug in Ubuntu, and so your hardware and problem may be tracked, please feel 
free to file a new report with Ubuntu by executing the following in a terminal 
while booted into a Ubuntu repository kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: 
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: 
https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: 
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

** Changed in: linux (Ubuntu)
   Status: Confirmed = Incomplete

** Tags removed: apport-collected trusty

** Attachment removed: WifiSyslog.txt
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1093644/+attachment/3991005/+files/WifiSyslog.txt

** Attachment removed: UdevDb.txt
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1093644/+attachment/3991003/+files/UdevDb.txt

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** Attachment removed: RfKill.txt
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1093644/+attachment/3991002/+files/RfKill.txt

** Attachment removed: PulseList.txt
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1093644/+attachment/3991001/+files/PulseList.txt

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** Attachment removed: ProcInterrupts.txt
   
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** Attachment removed: ProcCpuinfo.txt
   
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** Attachment removed: Lsusb.txt
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1093644/+attachment/3990997/+files/Lsusb.txt

** Attachment removed: Lspci.txt
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1093644/+attachment/3990996/+files/Lspci.txt

** Attachment removed: IwConfig.txt
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1093644/+attachment/3990995/+files/IwConfig.txt

** Attachment removed: CurrentDmesg.txt
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1093644/+attachment/3990994/+files/CurrentDmesg.txt

** Attachment removed: CRDA.txt
   
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** Attachment removed: BootDmesg.txt
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1093644/+attachment/3990992/+files/BootDmesg.txt

** Attachment removed: AlsaInfo.txt
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1093644/+attachment/3990991/+files/AlsaInfo.txt

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[Bug 1093644] Re: [Samsung NP535U3C-A03DE] Blank screen on resume from suspend

2013-12-19 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete = Expired

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[Bug 1093644] Re: [Samsung NP535U3C-A03DE] Blank screen on resume from suspend

2013-10-20 Thread Christopher M. Penalver
husfeldt, if you have a bug in Ubuntu, the Ubuntu Kernel team, Ubuntu Bug 
Control team, and Ubuntu Bug Squad would like you to please file a new report 
by executing the following in a terminal while booted into a Ubuntu repository 
kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: 
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: 
https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: 
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Please note, not filing a new report would delay your problem being
addressed as quickly as possible.

No need exists to comment here at this time. After reading the above
documentation in it's entirety, if you have further questions, you are
welcome to redirect them to the appropriate mailing list or forum via
http://www.ubuntu.com/support/community/mailinglists , or you may
contact me directly.

Thank you for your understanding.

** Changed in: linux (Ubuntu)
   Status: Confirmed = Incomplete

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[Bug 1093644] Re: [Samsung NP535U3C-A03DE] Blank screen on resume from suspend

2013-10-13 Thread husfeldt
** Changed in: linux (Ubuntu)
   Status: Expired = Confirmed

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[Bug 1093644] Re: [Samsung NP535U3C-A03DE] Blank screen on resume from suspend

2013-07-27 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete = Expired

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[Bug 1093644] Re: [Samsung NP535U3C-A03DE] Blank screen on resume from suspend

2013-05-28 Thread Vsevolod Kukol
Hi,

I didn't realize that, cause I've disabled the suspend option in Gnome
and didn't use it since my last testings.

It seems to be working now! There must have been some update (I've
enabled security, updates, proposed and backports and the XOrg Edgers
PPA) that made it work.

Since I have not much time and its my mothers laptop now, its impossible
for me to test the mainline kernel right now. Would it help if I provide
some detailed information about the current working system? If yes,
something special?

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Title:
  [Samsung NP535U3C-A03DE] Blank screen on resume from suspend

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[Bug 1093644] Re: [Samsung NP535U3C-A03DE] Blank screen on resume from suspend

2013-05-28 Thread Christopher M. Penalver
Vsevolod Kukol, what would be needed is a test of the live environment
via http://cdimage.ubuntu.com/daily-live/current/ . This would require
no modification of your current install.

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  [Samsung NP535U3C-A03DE] Blank screen on resume from suspend

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[Bug 1093644] Re: [Samsung NP535U3C-A03DE] Blank screen on resume from suspend

2013-05-27 Thread Christopher M. Penalver
Vsevolod Kukol, could you please confirm this issue exists with the
latest development release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains,
could you please run the following command in the development release
from a Terminal (Applications-Accessories-Terminal), as it will
automatically gather and attach updated debug information to this
report:

apport-collect -p linux replace-with-bug-number

Also, could you please test the latest upstream kernel available following 
https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional 
upstream developers to examine the issue. Please do not test the kernel in the 
mainline kernels archive directory daily folder, but the one all the way at the 
bottom. Once you've tested the upstream kernel, please comment on which kernel 
version specifically you tested. If this bug is fixed in the mainline kernel, 
please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For 
example:
kernel-fixed-upstream-v3.10-rc3

This can be done by clicking on the yellow circle with a black pencil icon next 
to the word Tags located at the bottom of the bug description. As well, please 
remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

If you are unable to test the mainline kernel, please comment as to why 
specifically you were unable to test it and add the following tags:
kernel-unable-to-test-upstream
kernel-unable-to-test-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags removed: kernel-bug-exists-upstream
** Tags added: needs-upstream-testing

** Changed in: linux (Ubuntu)
   Status: Confirmed = Incomplete

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[Bug 1093644] Re: [Samsung NP535U3C-A03DE] Blank screen on resume from suspend

2013-01-26 Thread Matt Wilson
I have a very similar setup, and had the same issue.
Samsung NP535U3C-B01US
AMD A6-4455M APU with Radeon(tm) HD 7500G Graphics
3.5.0-17-generic
Ubuntu 12.10

Suspend ok, resume with blank screen, no backlight, but system was fully
function

*Not an expert; actually, I have no idea what I'm doing*

1. Installed FGLRX drivers from additional drivers, did not work, black 
screen on reboot
2. Updated kernel to 3.5.0-23 and then 3.8 mainline, did not work.  Ended up 
causing some boot issues.  Unistalled everything but 3.5.0-17
3. Installed driver directly from AMD.  New version released 1/17/2013
http://support.amd.com/us/gpudownload/linux/Pages/radeon_linux.aspx
Did not work, had an install issue, ended up my header was not installed.  No 
idea what that means.

4. Installed header.  Maybe I messed something up with the kernel updates.  
Sucess
sudo apt-get install linux-headers-$(uname -r)

5. Installed driver directly from AMD.  Success

Suspend and Resume now work correctly, and the screen comes back on as it 
should.  However, brightness function keys no longer work.
My root cause was a driver issue.

I was able to run dmesg and  /sys/power/pm_trace before the fix, so
if you are interested in seeing that, please let me know.  Similar setup
to Mr. Kukol

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[Bug 1093644] Re: [Samsung NP535U3C-A03DE] Blank screen on resume from suspend

2013-01-26 Thread Vsevolod Kukol
Thanks for the report. I'll try to update the AMD drivers with 3.5
kernel tomorrow and report back.

It would be nice if you could attach the logs you mentioned, so I can
compare them. Could you also post your current working
/var/log/Xorg.0.log, dpkg -l | grep fglrx and dmesg output after a
clean reboot?

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  [Samsung NP535U3C-A03DE] Blank screen on resume from suspend

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[Bug 1093644] Re: [Samsung NP535U3C-A03DE] Blank screen on resume from suspend

2013-01-26 Thread Christopher M. Penalver
Matt Wilson, if you have a bug in Ubuntu, could you please file a new report by 
executing the following in a terminal:
ubuntu-bug linux

For more on this, please see the Ubuntu Kernel team article:
https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports

the Ubuntu Bug Control team and Ubuntu Bug Squad team article:
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue

and Ubuntu Community article:
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Please note, not filing a new report may delay your problem being
addressed as quickly as possible.

Thank you for your understanding.

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[Bug 1093644] Re: [Samsung NP535U3C-A03DE] Blank screen on resume from suspend

2012-12-30 Thread Christopher M. Penalver
** Summary changed:

- Blank screen on resume from suspend
+ [Samsung NP535U3C-A03DE] Blank screen on resume from suspend

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