[Bug 1129524] Re: Precise & Quantal won't boot in UEFI

2013-08-04 Thread Christopher M. Penalver
Lou Hurst, as per
http://www.msi.com/product/nb/GT70-0NC.html#/?div=BIOS&nbos=win8 an
update is available for your BIOS. If you update to this, does it change
anything?

If not, could you please both specify what happened, and provide the output of 
the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

** Tags removed: efi uefi

** Description changed:

  Machine Info:
  
  MSI notebook
  Model GT70-0NC-008US; tag under the battery shows GT70-0NC-494US
  Win 8 64 bit was pre-installed
  Intel Core i7-3610QM Processor, 2.3 GHz
  NVIDIA GeForce GTX 670M
  750GB HDD
  16GB RAM
  No raid
  
- Trying to run Precise or Quantal (or any other Linux distro known to man for 
that matter) from live USB, system is unable to boot in UEFI mode.  
Subsequently unable to run from HDD in UEFI mode.
- --- 
+ Trying to run Precise or Quantal (or any other Linux distro known to man
+ for that matter) from live USB, system is unable to boot in UEFI mode.
+ Subsequently unable to run from HDD in UEFI mode.
+ 
+ WORKAROUND: Change BIOS to Legacy and Fast Boot to disabled.
+ 
+ ---
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu17.1
  Architecture: amd64
  ArecordDevices:
-   List of CAPTURE Hardware Devices 
-  card 0: PCH [HDA Intel PCH], device 0: ALC892 Analog [ALC892 Analog]
-Subdevices: 1/1
-Subdevice #0: subdevice #0
+   List of CAPTURE Hardware Devices 
+  card 0: PCH [HDA Intel PCH], device 0: ALC892 Analog [ALC892 Analog]
+    Subdevices: 1/1
+    Subdevice #0: subdevice #0
  AudioDevicesInUse:
-  USERPID ACCESS COMMAND
-  /dev/snd/controlC0:  lou2347 F pulseaudio
-  /dev/snd/pcmC0D0p:   lou2347 F...m pulseaudio
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  lou2347 F pulseaudio
+  /dev/snd/pcmC0D0p:   lou2347 F...m pulseaudio
  Card0.Amixer.info:
-  Card hw:0 'PCH'/'HDA Intel PCH at 0xf741 irq 47'
-Mixer name : 'Intel PantherPoint HDMI'
-Components : 'HDA:10ec0892,146210be,00100302 
HDA:80862806,80860101,0010'
-Controls  : 41
-Simple ctrls  : 19
+  Card hw:0 'PCH'/'HDA Intel PCH at 0xf741 irq 47'
+    Mixer name : 'Intel PantherPoint HDMI'
+    Components : 'HDA:10ec0892,146210be,00100302 
HDA:80862806,80860101,0010'
+    Controls  : 41
+    Simple ctrls  : 19
  DistroRelease: Ubuntu 12.04
  HibernationDevice: RESUME=UUID=97d91cda-da20-46bd-8163-dd0dfc9231b5
  InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 
(20120823.1)
  MachineType: Micro-Star International Co., Ltd. GT70
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
-  TERM=xterm
-  PATH=(custom, no user)
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-38-generic 
root=UUID=343a0d4c-acb6-458f-94a1-e38a5e44f7d3 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.2.0-38.61-generic 3.2.37
  RelatedPackageVersions:
-  linux-restricted-modules-3.2.0-38-generic N/A
-  linux-backports-modules-3.2.0-38-generic  N/A
-  linux-firmware1.79.1
+  linux-restricted-modules-3.2.0-38-generic N/A
+  linux-backports-modules-3.2.0-38-generic  N/A
+  linux-firmware1.79.1
  StagingDrivers: rts_pstor mei
  Tags:  precise staging
  Uname: Linux 3.2.0-38-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
  dmi.bios.date: 11/23/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: E1762IMS.50U
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: MS-1762
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: REV:1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Micro-Star International
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrE1762IMS.50U:bd11/23/2012:svnMicro-StarInternationalCo.,Ltd.:pnGT70:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-1762:rvrREV1.0:cvnMicro-StarInternational:ct10:cvrN/A:
  dmi.product.name: GT70
  dmi.product.version: REV:1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

** Tags added: bios-outdated-50x

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

** Summary changed:

- Precise & Quantal won't boot in UEFI
+ [MSI GT70 0NC] Precise & Quantal won't boot in UEFI

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[Bug 1129524] Re: Precise & Quantal won't boot in UEFI

2013-05-15 Thread Lou Hurst
Booting via legacy boot on a 12.10 & 12.04 usb stick, the files are
readable.

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[Bug 1129524] Re: Precise & Quantal won't boot in UEFI

2013-05-11 Thread Ubfan
There have been some reports of corrupted /EFI/ubuntu directories, so
could you confirm that you can see the files in this directory -- either
from a legacy boot (where you will have to mount the EFI partition
somewhere), or live boot?  If the directory is unreadable, uefi boots
cannot find the necessary files to continue booting. (bug 1090829)

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  Precise & Quantal won't boot in UEFI

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[Bug 1129524] Re: Precise & Quantal won't boot in UEFI

2013-05-10 Thread Lou Hurst
I'm sorry I'm unable to disable my network card in BIOS setup - there
aren't very many options to begin with; the only one dealing with the
network is what position to give it in order of priority for boot.

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  Precise & Quantal won't boot in UEFI

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[Bug 1129524] Re: Precise & Quantal won't boot in UEFI

2013-05-09 Thread Rafael Keller Tesser
Hi.
The problem you describe seems similar to the ones reported on:
https://bugs.launchpad.net/ubuntu/+source/grub2/+bug/1093472


Could you try to disable your integrated network card in the setup and then 
test if it boots with UEFI?

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[Bug 1129524] Re: Precise & Quantal won't boot in UEFI

2013-03-18 Thread Lou Hurst
I will be restoring this machine to factory configuration with Windows 8
via UEFI this afternoon.  Is there any information needed from the
machine in it's factory config?

Thank you.

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[Bug 1129524] Re: Precise & Quantal won't boot in UEFI

2013-03-13 Thread Lou Hurst
Forgot to add that I could try a restore sometime in the next week -
week and a half.

Thanks again.

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[Bug 1129524] Re: Precise & Quantal won't boot in UEFI

2013-03-13 Thread Lou Hurst
I should be a bit more specific, I created a system restore USB stick
that does successfully work with UEFI enabled.  It has Windows 8 on it
as part of the software.  I used that stick twice previously.

That said, if I restore my system to factory is there something specific
I should do after restoring Win 8 to report or upload here?

Thanks.

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[Bug 1129524] Re: Precise & Quantal won't boot in UEFI

2013-03-13 Thread Joseph Salisbury
I understand about not wanting to disrupt your machine.  Trying a
Windows install with UEFI enabled would be a good way to confirm/deny if
this is a BIOS bug.

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[Bug 1129524] Re: Precise & Quantal won't boot in UEFI

2013-03-12 Thread Lou Hurst
Short answer is yes I can install Windows on the machine UEFI.  If I can
avoid it I would prefer not doing that now as I'm using it with 12.04LTS
as my daily work/production computer - the display is almost dead in my
other computer.

Longer answer is I created a rescue USB stick when I got the machine and
have successfully restored the machine to factory state twice with it.
That includes the usual crapware, factory drivers, etc.  I've also
updated my BIOS to the latest version.

I could probably do this project in a few days; if I do it is there
anything I should do after that to report back?

Thank you.

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[Bug 1129524] Re: Precise & Quantal won't boot in UEFI

2013-03-12 Thread Joseph Salisbury
It is possible this is a firmware bug.  Do you have a way to see if you
can install Windows on this machine, with UEFI enabled?

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[Bug 1129524] Re: Precise & Quantal won't boot in UEFI

2013-03-10 Thread Lou Hurst
Per reply #38 -

Sorry, tried everything I know of to get this machine to boot via
UEFI/EFI.  Was unable to do so.

Have added tag 'kernel-unable-to-test-upstream' and marked as Confirmed.

Please advise if anything else needed.

Thank you.

** Tags added: kernel-unable-to-test-upstream

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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[Bug 1129524] Re: Precise & Quantal won't boot in UEFI

2013-03-07 Thread Joseph Salisbury
Would it be possible for you to test the latest upstream kernel?  Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v3.9 kernel[0] (Not a kernel in the daily directory) and install both
the linux-image and linux-image-extra .deb packages.

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, 
please add the tag: 'kernel-unable-to-test-upstream'.  
Once testing of the upstream kernel is complete, please mark this bug as 
"Confirmed".


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.9-rc1-raring/

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[Bug 1129524] Re: Precise & Quantal won't boot in UEFI

2013-03-06 Thread Lou Hurst
When I first received this machine I created a system recovery rescue
USB stick.  The system boots UEFI with that rescue device and restores
the system as designed.  Would there be any boot files from that disk
that would be beneficial for debugging here?  Will be glad to provide
what I can.

Thanks.

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[Bug 1129524] Re: Precise & Quantal won't boot in UEFI

2013-03-05 Thread Lou Hurst
This issue occurs with 12.04, 12.10, and 13.04 (daily build from
2/21.2013.)

Realizing it's not "on topic" it also occurs with gparted, Knoppix,
Linux Mint 13, Fedora; nothing I've tried Linux works beyond this point.

Will run apport in a few moments.

Thank you.

** Tags added: apport-collected staging

** Description changed:

  Machine Info:
  
  MSI notebook
  Model GT70-0NC-008US; tag under the battery shows GT70-0NC-494US
  Win 8 64 bit was pre-installed
  Intel Core i7-3610QM Processor, 2.3 GHz
  NVIDIA GeForce GTX 670M
  750GB HDD
  16GB RAM
  No raid
  
- Trying to run Precise or Quantal (or any other Linux distro known to man
- for that matter) from live USB, system is unable to boot in UEFI mode.
- Subsequently unable to run from HDD in UEFI mode.
+ Trying to run Precise or Quantal (or any other Linux distro known to man for 
that matter) from live USB, system is unable to boot in UEFI mode.  
Subsequently unable to run from HDD in UEFI mode.
+ --- 
+ AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
+ ApportVersion: 2.0.1-0ubuntu17.1
+ Architecture: amd64
+ ArecordDevices:
+   List of CAPTURE Hardware Devices 
+  card 0: PCH [HDA Intel PCH], device 0: ALC892 Analog [ALC892 Analog]
+Subdevices: 1/1
+Subdevice #0: subdevice #0
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  lou2347 F pulseaudio
+  /dev/snd/pcmC0D0p:   lou2347 F...m pulseaudio
+ Card0.Amixer.info:
+  Card hw:0 'PCH'/'HDA Intel PCH at 0xf741 irq 47'
+Mixer name : 'Intel PantherPoint HDMI'
+Components : 'HDA:10ec0892,146210be,00100302 
HDA:80862806,80860101,0010'
+Controls  : 41
+Simple ctrls  : 19
+ DistroRelease: Ubuntu 12.04
+ HibernationDevice: RESUME=UUID=97d91cda-da20-46bd-8163-dd0dfc9231b5
+ InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 
(20120823.1)
+ MachineType: Micro-Star International Co., Ltd. GT70
+ MarkForUpload: True
+ Package: linux (not installed)
+ ProcEnviron:
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-38-generic 
root=UUID=343a0d4c-acb6-458f-94a1-e38a5e44f7d3 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.2.0-38.61-generic 3.2.37
+ RelatedPackageVersions:
+  linux-restricted-modules-3.2.0-38-generic N/A
+  linux-backports-modules-3.2.0-38-generic  N/A
+  linux-firmware1.79.1
+ StagingDrivers: rts_pstor mei
+ Tags:  precise staging
+ Uname: Linux 3.2.0-38-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
+ dmi.bios.date: 11/23/2012
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: E1762IMS.50U
+ dmi.board.asset.tag: To be filled by O.E.M.
+ dmi.board.name: MS-1762
+ dmi.board.vendor: Micro-Star International Co., Ltd.
+ dmi.board.version: REV:1.0
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Micro-Star International
+ dmi.chassis.version: N/A
+ dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrE1762IMS.50U:bd11/23/2012:svnMicro-StarInternationalCo.,Ltd.:pnGT70:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-1762:rvrREV1.0:cvnMicro-StarInternational:ct10:cvrN/A:
+ dmi.product.name: GT70
+ dmi.product.version: REV:1.0
+ dmi.sys.vendor: Micro-Star International Co., Ltd.

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[Bug 1129524] Re: Precise & Quantal won't boot in UEFI

2013-03-05 Thread Joseph Salisbury
Yes, the apport data will still be useful.

Does this issue only happen on Quantal and earlier releases?  Do you
happen to know if this also happens with Raring?

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
   Importance: Medium => High

** Tags added: kernel-da-key

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[Bug 1129524] Re: Precise & Quantal won't boot in UEFI

2013-03-05 Thread Lou Hurst
Quick question regarding reply #12 and data collection -

I am currently running 12.04LTS on this box with the problem.  It boots
into that via setting my BIOS to legacy so I am able to run apport-
collect.  That said will the data collection via apport-collect be good
since I can't boot the box via UEFI?

Thanks.

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[Bug 1129524] Re: Precise & Quantal won't boot in UEFI

2013-03-04 Thread Steve Langasek
** Package changed: plymouth (Ubuntu) => linux (Ubuntu)

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[Bug 1129524] Re: Precise & Quantal won't boot in UEFI

2013-03-04 Thread Steve Langasek
Ok, thanks for following up.  That's pretty certainly not a plymouth bug
then; it's either linux or grub.  Reassigning to linux.

** Changed in: plymouth (Ubuntu)
   Status: Incomplete => New

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[Bug 1129524] Re: Precise & Quantal won't boot in UEFI

2013-03-04 Thread Lou Hurst
Thank you for the reply, glad I didn't mess something up.

Per request in reply #9, edited start option with both 'quiet' and
'splash' removed from the boot line.

Response was the same as in reply #6.  Upon pressing F10 to continue
booting the USB drive flashes once and the screen goes black and remains
that way, also no further activity from the USB stick.

This occurs with 12.04, 12.10 and 13.04 (daily build from 2/21/2013)

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[Bug 1129524] Re: Precise & Quantal won't boot in UEFI

2013-03-04 Thread Steve Langasek
Because I hadn't yet processed the new info you'd added, sorry.

Can you also try booting Ubuntu with both the 'quiet' and 'splash'
options dropped from the boot line, to see if that makes a difference?
(If not, I think we need to refer this bug to the kernel)

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Title:
  Precise & Quantal won't boot in UEFI

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[Bug 1129524] Re: Precise & Quantal won't boot in UEFI

2013-03-04 Thread Lou Hurst
I'm new at this bug reporting, is there a reason the status of this bug
is "incomplete" after supplying requested info?  Is there something
further I need to do?

Thanks!

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Title:
  Precise & Quantal won't boot in UEFI

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[Bug 1129524] Re: Precise & Quantal won't boot in UEFI

2013-02-22 Thread Lou Hurst
I forgot to add that the version of 13.04 I used is the daily build from
2/21/2013.

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Title:
  Precise & Quantal won't boot in UEFI

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[Bug 1129524] Re: Precise & Quantal won't boot in UEFI

2013-02-22 Thread Lou Hurst
In 12.04, 12.10 and 13.04 editing to remove "quiet" from the boot
options then hitting F10 to continue boot, the screen immediately goes
black.  As I hit F10 the USB flash drive blinks once, then no further
activity.

In my BIOS I've tried this with Fast Boot Enabled and Disabled.

I've tried also gparted live, Linux Mint, Fedora, Knoppix, none will
boot in UEFI mode, all do the same as above, i.e. as soon as I choose
and option at the first option menu it goes to a black screen.

The machine will boot in UEFI with the recovery USB stick I made for the
original Win 8 install.

I do turn off Secure Boot when the system is set to UEFI.

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Title:
  Precise & Quantal won't boot in UEFI

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[Bug 1129524] Re: Precise & Quantal won't boot in UEFI

2013-02-22 Thread Steve Langasek
Sorry, I misunderstood from the descriptions that these were the same
bug.  It sounds like they aren't, so unduping.

At the grub boot menu, can you please hit 'e' to edit the boot option,
remove 'quiet' from the boot options, and boot, to see if it still
freezes at the same place?

** This bug is no longer a duplicate of bug 1129511
   Unable to boot system unless acpi=off & "quiet splash" deleted from grub

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Title:
  Precise & Quantal won't boot in UEFI

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[Bug 1129524] Re: Precise & Quantal won't boot in UEFI

2013-02-19 Thread Lou Hurst
*** This bug is a duplicate of bug 1129511 ***
https://bugs.launchpad.net/bugs/1129511

In reply to comment #3, am going to comment here as I tend to think I
have two separate issues with this box.  Please forgive me if this is a
duplicate of my other bug report.

I am unable to boot anything running the box in UEFI mode, i.e. I can't
boot a live USB or DVD of any linux distro and therefore can't install
in UEFI mode.

I can boot Ubuntu 12.04 from a live USB stick and install the system
with no problems by changing my BIOS to Legacy and Fast Boot to
disabled.  Changing my BIOS to Legacy also turns off Secure Boot.

Am attaching three pictures of the boot process with a 12.10 USB stick
inserted.  The same thing happens with any other Linux distro - gparted,
knoppix, fedora, etc.  The first is of the MSI splash, the second the
Ubuntu boot options and the third a black screen that occurs immediately
after hitting the enter key for any of the Ubuntu boot options.

** Attachment added: "Boot process of MSI in UEFI mode"
   
https://bugs.launchpad.net/ubuntu/+source/plymouth/+bug/1129524/+attachment/3536737/+files/msi_boot_in_uefi.tar.gz

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Title:
  Precise & Quantal won't boot in UEFI

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[Bug 1129524] Re: Precise & Quantal won't boot in UEFI

2013-02-18 Thread Steve Langasek
*** This bug is a duplicate of bug 1129511 ***
https://bugs.launchpad.net/bugs/1129511

** This bug has been marked a duplicate of bug 1129511
   Unable to boot system unless acpi=off & "quiet splash" deleted from grub

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Title:
  Precise & Quantal won't boot in UEFI

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[Bug 1129524] Re: Precise & Quantal won't boot in UEFI

2013-02-18 Thread Steve Langasek
*** This bug is a duplicate of bug 1129511 ***
https://bugs.launchpad.net/bugs/1129511

what exactly is shown on the screen at the time it freezes?

** Changed in: plymouth (Ubuntu)
   Status: New => Incomplete

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Title:
  Precise & Quantal won't boot in UEFI

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[Bug 1129524] Re: Precise & Quantal won't boot in UEFI

2013-02-18 Thread Lou Hurst
I'm not sure what package to attribute this to as the system freezes or
hangs after the machine (MSI) boot splash.  So have only given Plymouth
as the package.

** Package changed: ubuntu => plymouth (Ubuntu)

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Title:
  Precise & Quantal won't boot in UEFI

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[Bug 1129524] Re: Precise & Quantal won't boot in UEFI

2013-02-18 Thread Ubuntu Foundations Team Bug Bot
Thank you for taking the time to report this bug and helping to make
Ubuntu better.  It seems that your bug report is not filed about a
specific source package though, rather it is just filed against Ubuntu
in general.  It is important that bug reports be filed about source
packages so that people interested in the package can find the bugs
about it.  You can find some hints about determining what package your
bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage.
You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit
https://bugs.launchpad.net/ubuntu/+bug/1129524/+editstatus and add the
package name in the text box next to the word Package.

[This is an automated message.  I apologize if it reached you
inappropriately; please just reply to this message indicating so.]

** Tags added: bot-comment

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Title:
  Precise & Quantal won't boot in UEFI

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[Bug 1129524] Re: Precise & Quantal won't boot in UEFI

2013-02-18 Thread Lou Hurst
** Tags added: efi uefi

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Title:
  Precise & Quantal won't boot in UEFI

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