[Bug 1160638] Re: usb printer works intermittently after upgrade to Precise
I have three thermal receipt printers connected to Xubuntu 14.04 with Model Generic / Text only driver when print command three jobs, one for each printer, sometimes one or two printers stops are left with the job without printing, and the queue print says that the printer is turned off or disconnected. If I send a new print job to the printer that has been standing prints the job that had been printed and the new, but the new print was incomplete. This is used in a restaurant so that these errors can not happen. And I hope you can help me with this problem. CUPS Version: cups 1.7.2-0ubuntu1 amd64 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1160638 Title: usb printer works intermittently after upgrade to Precise To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1160638/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1160638] Re: usb printer works intermittently after upgrade to Precise
Generally, this is a problem of the Canon driver. Canon must take care that their drivers work in up-to-date Linux distributions. So I highly recommend that you contact Canon about the problem. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1160638 Title: usb printer works intermittently after upgrade to Precise To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1160638/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1160638] Re: usb printer works intermittently after upgrade to Precise
I did some more testing. The 32-bit trusty live cd can print, the 64-bit live cd cannot. In both cases I installed the canon 2.80 drivers (Linux_UFRII_PrinterDriver_V280_us_EN.tar.gz), and used the 32 bit and 64 bit deb files respectively from it, after installing the necessary dependencies of course (apt-get install libglade2-0). The same drivers (v2.80, 64bit) work on my 64-bit Saucy installation. So, something's miss with 64-bit trusty as far as this printer is concerned. I tried both style printer paths: usb://Canon/MF4100%20Series?serial=SDF84010x&interface=1 and cnusb:/dev/usb/lp1 - Both device paths work on 32 bit trusty 14.04 - The longer usb:// path works on 64 bit saucy 13.10 - Nothing works on 64-bit trusty 14.04 (even though when adding printer, it detects them and chooses the right driver just fine) No error shows up when I try to print, I just see" Idle - Sending data to printer" but the printer stays completely idle and unresponsive. Can someone look into this? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1160638 Title: usb printer works intermittently after upgrade to Precise To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1160638/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1160638] Re: usb printer works intermittently after upgrade to Precise
Hmm looks like 1312103 is a duplicate of 1271714 now (tiff3 is disappearing from debian soon) In any case, I installed 14.04 32-bit on an old laptop, as well as the v2.80 canon drivers and it printed fine. So I'm hoping that when I upgrade by 64-bit desktop, it will work, although nothing is certain. The strange thing is the 64-bit live CD could not print. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1160638 Title: usb printer works intermittently after upgrade to Precise To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1160638/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1160638] Re: usb printer works intermittently after upgrade to Precise
It is possible that on 14.04 a TIFF library is missing for the Canon drivers. See bug 1312103. Please check. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1160638 Title: usb printer works intermittently after upgrade to Precise To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1160638/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1160638] Re: usb printer works intermittently after upgrade to Precise
Can someone verify if they are able to print to the Canon MF4150 printer with Trusty (14.04) ? I tried the live CD, installed the canon drivers (tried both 2.70 and 2.80), restarted cupsd, printer is detected and added fine, but it does not print, even though there are no errors. Scanning (xsane) works, but printing does not. I'm scared to uprade my 13.10 installation because I don't want to lose ability to print. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1160638 Title: usb printer works intermittently after upgrade to Precise To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1160638/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1160638] Re: usb printer works intermittently after upgrade to Precise
Not sure if this helps, but on my 64-bit ubuntu machine I was never able to print to my MF4150 printer, I could only scan with xsane. I tried many times over the years, with various ubuntu versions, and only recently, on Ubuntu 13.04 and after upgrading the Canon drivers to v2.70 I was able to print. I don't know if the cups update alone, or the driver update fixed the problem, but in any case I am very happy and thankful I am able to print after years of trying ! I upgraded to Saucy 13.10 and am still able to print and share the printer. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1160638 Title: usb printer works intermittently after upgrade to Precise To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1160638/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1160638] Re: usb printer works intermittently after upgrade to Precise
This bug was fixed in the package cups - 1.6.2-1ubuntu4 --- cups (1.6.2-1ubuntu4) raring; urgency=low * debian/local/apparmor-profile: Allow "audit_write" capability. (LP: #1157318). * debian/patches/usb-backend-epson-stylus-photo-750.patch, debian/patches/usb-backend-more-quirk-rules.patch: Added quirk rules for five additional printers: Lexmark e250d (LP: #1084164), Canon PIXMA iP6000D (LP: #1160638), Canon MF4150 (LP: #1160638), Brother HL-1450 (LP: #1000253), Epson Stylus Color 670 (LP: #872483), joined the quirk rule patches. -- Till KamppeterFri, 12 Apr 2013 08:31:01 +0200 ** Changed in: cups (Ubuntu) Status: In Progress => Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1160638 Title: usb printer works intermittently after upgrade to Precise To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1160638/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1160638] Re: usb printer works intermittently after upgrade to Precise
** Branch linked: lp:ubuntu/raring-proposed/cups -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1160638 Title: usb printer works intermittently after upgrade to Precise To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1160638/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1160638] Re: usb printer works intermittently after upgrade to Precise
** Changed in: cups (Ubuntu) Status: Incomplete => In Progress -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1160638 Title: usb printer works intermittently after upgrade to Precise To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1160638/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1160638] Re: usb printer works intermittently after upgrade to Precise
Thanks Tim...it took me a while to reconfigure samba in Raring. However, in the end I found that my problem was corrected by the printer debugging information you referenced. The two printers I was having trouble with were Canon models "ImageClass MF4150" and "Pixma iP6000D". After testing, my conclusions are as follows: MF4150 requires usb-no-reattach=true, but does not require usb-unidir- default=true iP6000D requires usb-unidir-default=true, but does not require usb-no- reattach=true Blacklisting the usblp kernel module does not appear to be necessary for either of these printers. You may wish to consider updating the quirks list for these devices. MF4150 ID 04a9:26a3 iP6000DID 04a9:1095 The above conclusions were verified in both Precise and Raring. Thank you sincerely for your help. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1160638 Title: usb printer works intermittently after upgrade to Precise To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1160638/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1160638] Re: usb printer works intermittently after upgrade to Precise
** Changed in: cups (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1160638 Title: usb printer works intermittently after upgrade to Precise To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1160638/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1160638] Re: usb printer works intermittently after upgrade to Precise
Can you boot a Raring (13.04, daily build) live CD and try to print using this system? If this does not work, still in the live system, follow the instructions of the section "USB printer does not print or prints garbage" on https://wiki.ubuntu.com/DebuggingPrintingProblems. Thanks. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1160638 Title: usb printer works intermittently after upgrade to Precise To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1160638/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
