[Bug 117345] Re: adept locks software database if it crashes

2007-07-02 Thread Michael D. Stemle, Jr.
*** This bug is a duplicate of bug 48627 ***
https://bugs.launchpad.net/bugs/48627

This is being worked on..  This is a duplicate of issue #48627.

** This bug has been marked a duplicate of bug 48627
   Poor resolution of database locked problem

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[Bug 117345] Re: adept locks software database if it crashes

2007-06-07 Thread revans
I hit this bug too with while installing the Sun Java packages. The
problems seems to be caused by my not checking the I agree on the
license.  Execution continued until installation started and I told that
I hadn't agreed to the license. Another license agreement came up and I
agreed. Shortly after the window closed, adept crashed

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[Bug 117345] Re: adept locks software database if it crashes

2007-05-30 Thread Richard Birnie
I'm not quite clear, have you got all the packages you wanted installed
now. In which case this bug could be closed. Do you still need help with
the mozilla plugin? If I remember rightly on the Java license there is a
box you have to check labelled 'I accept' or similar. If you don't tick
the box adept crashes.

If you have resolved everything let us know and I'll close the bug.

Richard

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[Bug 117345] Re: adept locks software database if it crashes

2007-05-30 Thread cjseyfried
I looked to see if libperl-qt was installed. No it is not, it is not
even in the package list as available to be installed

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[Bug 117345] Re: adept locks software database if it crashes

2007-05-30 Thread cjseyfried
Every thing is working fine now. I do not need to install the jre
mozilla plug-in

Thank you for all of the assistance.

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[Bug 117345] Re: adept locks software database if it crashes

2007-05-30 Thread Richard Birnie
I was misinformed, it's libqt-perl rather than libperl-qt, oops.
However, if you've got everything working I will close the bug.

Richard

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[Bug 117345] Re: adept locks software database if it crashes

2007-05-30 Thread Richard Birnie
Issue resolved, closing the bug

** Changed in: adept (Ubuntu)
   Status: Needs Info = Rejected

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[Bug 117345] Re: adept locks software database if it crashes

2007-05-29 Thread cjseyfried
thank you for your reply. the command you gave sudo dpkg -configure -a
does not unlock the database, it only give other options for dpkg.

The crash occurred while I was trying to install a number of packages.
The problem package seemed to be Sun Java jre, but it has crashed at
other times. This has been a problem with the last three relaeses.

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[Bug 117345] Re: adept locks software database if it crashes

2007-05-29 Thread Richard Birnie
my mistake there was a typo in the command sorry. It should be 'sudo
dpkg --configure -a' Note the second - on the configure option.

The problem with the Sun Java jre packages  is a known issue caused by
adept failing to display the Java license agreement correctly. I thought
this had been fixed. I will investigate  and try to find out what is
happening.

Richard

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[Bug 117345] Re: adept locks software database if it crashes

2007-05-29 Thread Richard Birnie
cjseyfried,

I am told you also need to have the package libperl-qt installed for the
handling of the license agreement. Could you check if this is the case
on your system. Do you see any kind of dialog asking you to accept a
license agreement when you try to install Java? You might need to hit
the 'show details' button while adept is installing packages to see it.

If you say that it also happens with other packages then it could be
that there is more than one bug here but lets deal with things one at a
time.

Richard

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[Bug 117345] Re: adept locks software database if it crashes

2007-05-29 Thread cjseyfried
thank you, that command worked fine now. It proceeded to install all of
the remaining packages starting with the sun jre.

Originally when it got to the sun jre the license agreementy box came
up, but when I clicked on Next it went away and did not proceed to the
next screen.

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[Bug 117345] Re: adept locks software database if it crashes

2007-05-29 Thread cjseyfried
Oh, it was the jre mozilla plugin that caused the problem

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[Bug 117345] Re: adept locks software database if it crashes

2007-05-28 Thread Richard Birnie
cjseyfried,

Thanks for reporting this issue. The solution to the database locking is
to run the following from the commandline:

sudo dpkg -configure -a

That should unlock the database for you and get adept working again
without a complete reinstall.

If you would like to help us improve Kubuntu you could help us figure
out what caused adept to crash in the first place. Could you attach
/var/log/dpkg.log from after the crash so we can see if there are any
clues in there.

Next some questions:
Any there common features when you observe these crashes? 
What were you trying to install when it occurred this time and previous times? 
Is it reproducible? Try unlocking the database with the command above then 
installing whatever caused the crash this time. Does it crash again and if you 
repeat the process does it crash every time?

Keep an eye on dpkg.log while trying these things and see if there is
anything that occurs repeatedly when adept crashes. You can view
dpkg.log while adept is installing by clicking the 'show details' button
next to the progress bar.

Sorry for all the questions, just trying to diagnose the problem. Thanks for 
helping to improve Kubuntu.
Richard

** Changed in: adept (Ubuntu)
 Assignee: (unassigned) = Richard Birnie
   Status: Unconfirmed = Needs Info

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