[Bug 1175504] Re: [HP Compaq nx6325 Notebook PC] suspend/resume failure
** Description changed: Last tested with kernel 3.13-rc6. Laptop fails to suspend to RAM after being waken up from such a suspend (always hangs during second suspend). To reproduce on my laptop HP Compaq nx6325 EY349EA#AKD: 1. Suspend to RAM. 2. Wake up from suspend. 3. Suspend to RAM again. 4. During this suspend computer hangs - monitor is blank, power light is on, processor becomes very hot so the cooler is on full speed. At this point I have to hard reset it. Upstream mailing list post: http://article.gmane.org/gmane.linux.power- management.general/41715 + + WORKAROUND: Hibernate. ProblemType: KernelOops DistroRelease: Ubuntu 13.04 Package: linux-image-3.8.0-19-generic 3.8.0-19.29 ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8 Uname: Linux 3.8.0-19-generic x86_64 Annotation: This occured during a previous suspend and prevented it from resuming properly. ApportVersion: 2.9.2-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: dotnokato 1756 F pulseaudio Date: Thu May 2 10:11:29 2013 ExecutablePath: /usr/share/apport/apportcheckresume Failure: suspend/resume HibernationDevice: RESUME=UUID=ce4acd9b-ecba-4931-baa2-0c2d6409dbf6 InstallationDate: Installed on 2012-10-06 (207 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Beta amd64 (20120926) InterpreterPath: /usr/bin/python3.3 Lsusb: Bus 003 Device 002: ID 08ff:2580 AuthenTec, Inc. AES2501 Fingerprint Sensor Bus 003 Device 003: ID 04b4:0033 Cypress Semiconductor Corp. Mouse Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: Hewlett-Packard HP Compaq nx6325 (EY349EA#AKD) MarkForUpload: True PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: no card ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume ProcEnviron: TERM=linux PATH=(custom, no user) ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-19-generic root=UUID=4f0c1391-e243-4e37-aaab-52625df3e3bd ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.8.0-19-generic N/A linux-backports-modules-3.8.0-19-generic N/A linux-firmware1.106 SourcePackage: linux Title: [Hewlett-Packard HP Compaq nx6325 (EY349EA#AKD)] suspend/resume failure UpgradeStatus: Upgraded to raring on 2013-03-09 (53 days ago) UserGroups: dmi.bios.date: 05/08/2007 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68TT2 Ver. F.07 dmi.board.name: 30B0 dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 40.15 dmi.chassis.asset.tag: CNU7110B09 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68TT2Ver.F.07:bd05/08/2007:svnHewlett-Packard:pnHPCompaqnx6325(EY349EA#AKD):pvrF.07:rvnHewlett-Packard:rn30B0:rvrKBCVersion40.15:cvnHewlett-Packard:ct10:cvr: dmi.product.name: HP Compaq nx6325 (EY349EA#AKD) dmi.product.version: F.07 dmi.sys.vendor: Hewlett-Packard ** Changed in: linux (Ubuntu) Importance: Medium => Low ** Changed in: linux (Ubuntu) Status: Incomplete => Triaged -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1175504 Title: [HP Compaq nx6325 Notebook PC] suspend/resume failure To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1175504/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1175504] Re: [HP Compaq nx6325 Notebook PC] suspend/resume failure
Using the above method (swsusp) for hibernate is working fine for me. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1175504 Title: [HP Compaq nx6325 Notebook PC] suspend/resume failure To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1175504/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1175504] Re: [HP Compaq nx6325 Notebook PC] suspend/resume failure
Tobiasz Jarczyk, thank you for providing the requested information. As a potential WORKAROUND, are you able to hibernate following https://help.ubuntu.com/community/PowerManagement/Hibernate ? ** Description changed: Last tested with kernel 3.13-rc6. Laptop fails to suspend to RAM after being waken up from such a suspend (always hangs during second suspend). To reproduce on my laptop HP Compaq nx6325 EY349EA#AKD: 1. Suspend to RAM. 2. Wake up from suspend. 3. Suspend to RAM again. 4. During this suspend computer hangs - monitor is blank, power light is on, processor becomes very hot so the cooler is on full speed. At this point I have to hard reset it. + Upstream mailing list post: http://article.gmane.org/gmane.linux.power- + management.general/41715 ProblemType: KernelOops DistroRelease: Ubuntu 13.04 Package: linux-image-3.8.0-19-generic 3.8.0-19.29 ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8 Uname: Linux 3.8.0-19-generic x86_64 Annotation: This occured during a previous suspend and prevented it from resuming properly. ApportVersion: 2.9.2-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: dotnokato 1756 F pulseaudio Date: Thu May 2 10:11:29 2013 ExecutablePath: /usr/share/apport/apportcheckresume Failure: suspend/resume HibernationDevice: RESUME=UUID=ce4acd9b-ecba-4931-baa2-0c2d6409dbf6 InstallationDate: Installed on 2012-10-06 (207 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Beta amd64 (20120926) InterpreterPath: /usr/bin/python3.3 Lsusb: Bus 003 Device 002: ID 08ff:2580 AuthenTec, Inc. AES2501 Fingerprint Sensor Bus 003 Device 003: ID 04b4:0033 Cypress Semiconductor Corp. Mouse Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: Hewlett-Packard HP Compaq nx6325 (EY349EA#AKD) MarkForUpload: True PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: no card ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume ProcEnviron: TERM=linux PATH=(custom, no user) ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-19-generic root=UUID=4f0c1391-e243-4e37-aaab-52625df3e3bd ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.8.0-19-generic N/A linux-backports-modules-3.8.0-19-generic N/A linux-firmware1.106 SourcePackage: linux Title: [Hewlett-Packard HP Compaq nx6325 (EY349EA#AKD)] suspend/resume failure UpgradeStatus: Upgraded to raring on 2013-03-09 (53 days ago) UserGroups: dmi.bios.date: 05/08/2007 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68TT2 Ver. F.07 dmi.board.name: 30B0 dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 40.15 dmi.chassis.asset.tag: CNU7110B09 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68TT2Ver.F.07:bd05/08/2007:svnHewlett-Packard:pnHPCompaqnx6325(EY349EA#AKD):pvrF.07:rvnHewlett-Packard:rn30B0:rvrKBCVersion40.15:cvnHewlett-Packard:ct10:cvr: dmi.product.name: HP Compaq nx6325 (EY349EA#AKD) dmi.product.version: F.07 dmi.sys.vendor: Hewlett-Packard -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1175504 Title: [HP Compaq nx6325 Notebook PC] suspend/resume failure To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1175504/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1175504] Re: [HP Compaq nx6325 Notebook PC] suspend/resume failure
OK, I found it: http://article.gmane.org/gmane.linux.power- management.general/41715 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1175504 Title: [HP Compaq nx6325 Notebook PC] suspend/resume failure To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1175504/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1175504] Re: [HP Compaq nx6325 Notebook PC] suspend/resume failure
Hi Christopher M. Penalver, I've just created an upstream report for kernel version 3.13-rc6. I will provide the URL as soon as I will be able to find it ;-) Regarding hibernate: I am on Ubuntu Gnome and cannot hibernate. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1175504 Title: [HP Compaq nx6325 Notebook PC] suspend/resume failure To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1175504/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1175504] Re: [HP Compaq nx6325 Notebook PC] suspend/resume failure
** Description changed: - Got this after failed suspend. + Last tested with kernel 3.13-rc6. + + Laptop fails to suspend to RAM after being waken up from such a suspend + (always hangs during second suspend). + + To reproduce on my laptop HP Compaq nx6325 EY349EA#AKD: + 1. Suspend to RAM. + 2. Wake up from suspend. + 3. Suspend to RAM again. + 4. During this suspend computer hangs - monitor is blank, power light is on, processor becomes very hot so the cooler is on full speed. At this point I have to hard reset it. + ProblemType: KernelOops DistroRelease: Ubuntu 13.04 Package: linux-image-3.8.0-19-generic 3.8.0-19.29 ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8 Uname: Linux 3.8.0-19-generic x86_64 Annotation: This occured during a previous suspend and prevented it from resuming properly. ApportVersion: 2.9.2-0ubuntu8 Architecture: amd64 AudioDevicesInUse: - USERPID ACCESS COMMAND - /dev/snd/controlC0: dotnokato 1756 F pulseaudio + USERPID ACCESS COMMAND + /dev/snd/controlC0: dotnokato 1756 F pulseaudio Date: Thu May 2 10:11:29 2013 ExecutablePath: /usr/share/apport/apportcheckresume Failure: suspend/resume HibernationDevice: RESUME=UUID=ce4acd9b-ecba-4931-baa2-0c2d6409dbf6 InstallationDate: Installed on 2012-10-06 (207 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Beta amd64 (20120926) InterpreterPath: /usr/bin/python3.3 Lsusb: - Bus 003 Device 002: ID 08ff:2580 AuthenTec, Inc. AES2501 Fingerprint Sensor - Bus 003 Device 003: ID 04b4:0033 Cypress Semiconductor Corp. Mouse - Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub - Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub - Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub + Bus 003 Device 002: ID 08ff:2580 AuthenTec, Inc. AES2501 Fingerprint Sensor + Bus 003 Device 003: ID 04b4:0033 Cypress Semiconductor Corp. Mouse + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub + Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: Hewlett-Packard HP Compaq nx6325 (EY349EA#AKD) MarkForUpload: True PccardctlIdent: - Socket 0: -no product info available + Socket 0: + no product info available PccardctlStatus: - Socket 0: -no card + Socket 0: + no card ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume ProcEnviron: - TERM=linux - PATH=(custom, no user) + TERM=linux + PATH=(custom, no user) ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-19-generic root=UUID=4f0c1391-e243-4e37-aaab-52625df3e3bd ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: - linux-restricted-modules-3.8.0-19-generic N/A - linux-backports-modules-3.8.0-19-generic N/A - linux-firmware1.106 + linux-restricted-modules-3.8.0-19-generic N/A + linux-backports-modules-3.8.0-19-generic N/A + linux-firmware1.106 SourcePackage: linux Title: [Hewlett-Packard HP Compaq nx6325 (EY349EA#AKD)] suspend/resume failure UpgradeStatus: Upgraded to raring on 2013-03-09 (53 days ago) UserGroups: - + dmi.bios.date: 05/08/2007 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68TT2 Ver. F.07 dmi.board.name: 30B0 dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 40.15 dmi.chassis.asset.tag: CNU7110B09 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68TT2Ver.F.07:bd05/08/2007:svnHewlett-Packard:pnHPCompaqnx6325(EY349EA#AKD):pvrF.07:rvnHewlett-Packard:rn30B0:rvrKBCVersion40.15:cvnHewlett-Packard:ct10:cvr: dmi.product.name: HP Compaq nx6325 (EY349EA#AKD) dmi.product.version: F.07 dmi.sys.vendor: Hewlett-Packard ** Tags removed: kernel-bug-exists-upstream-v3.13-rc3 ** Tags added: kernel-bug-exists-upstream-v3.13-rc6 trusty -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1175504 Title: [HP Compaq nx6325 Notebook PC] suspend/resume failure To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1175504/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1175504] Re: [HP Compaq nx6325 Notebook PC] suspend/resume failure
Tobiasz Jarczyk, could you please provide the URL requested in https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1175504/comments/26 ? As well, does hibernate provide a WORKAROUND for you? ** Changed in: linux (Ubuntu) Status: Triaged => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1175504 Title: [HP Compaq nx6325 Notebook PC] suspend/resume failure To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1175504/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1175504] Re: [HP Compaq nx6325 Notebook PC] suspend/resume failure
Tobiasz Jarczyk, the issue you are reporting is an upstream one. Could you please report this problem through the appropriate channel (would start with linux-pm) by following the instructions _verbatim_ at https://wiki.ubuntu.com/Bugs/Upstream/kernel#KernelTeam.2BAC8-KernelTeamBugPolicies.Overview_on_Reporting_Bugs_Upstream ? Please provide a direct URL to your post once you have made it so that it may be tracked. As a side note, are you at least able to hibernate? Marking Medium importance given this is a "problem with a non-essential hardware component (power management feature)". Thank you for your understanding. ** Changed in: linux (Ubuntu) Importance: Low => Medium ** Changed in: linux (Ubuntu) Status: Incomplete => Triaged -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1175504 Title: [HP Compaq nx6325 Notebook PC] suspend/resume failure To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1175504/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1175504] Re: [HP Compaq nx6325 Notebook PC] suspend/resume failure
** Tags removed: kernel-bug-exists-upstream-v3.11-rc5 needs-upstream-testing ** Tags added: kernel-bug-exists-upstream-v3.13-rc3 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1175504 Title: [HP Compaq nx6325 Notebook PC] suspend/resume failure To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1175504/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1175504] Re: [HP Compaq nx6325 Notebook PC] suspend/resume failure
Hi, Yep, issue still exists in daily ISO and in http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.13-rc3-trusty/ In both cases, suspend seems to work fine, but then computer doesn't wake up - have to do hard reboot. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1175504 Title: [HP Compaq nx6325 Notebook PC] suspend/resume failure To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1175504/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
