[Bug 1181927] Re: [Aspire V5-431]13.04: Brightness control visible but does nothing

2014-02-18 Thread Thomas Christensen
A fix is coming to 3.14

https://bugzilla.kernel.org/show_bug.cgi?id=51231#c164

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[Bug 1181927] Re: [Aspire V5-431]13.04: Brightness control visible but does nothing

2014-01-28 Thread Thomas Christensen
Upstream now marked this as a duplicate of:

https://bugzilla.kernel.org/show_bug.cgi?id=51231

workaround for 3.13 (maybe previous versions as well) is the kernel
option:

video.use_native_backlight=1


** Bug watch added: Linux Kernel Bug Tracker #51231
   http://bugzilla.kernel.org/show_bug.cgi?id=51231

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[Bug 1181927] Re: [Aspire V5-431]13.04: Brightness control visible but does nothing

2014-01-15 Thread Thomas Christensen
Instead, you would want to utilize the kernel.org format and repost to
the linux-acpi mailing list with the latest mainline kernel results.

I did that already: http://www.spinics.net/lists/linux-
acpi/msg48469.html.

I have responded to this request:

http://www.spinics.net/lists/linux-acpi/msg48463.html

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[Bug 1181927] Re: [Aspire V5-431]13.04: Brightness control visible but does nothing

2014-01-15 Thread Christopher M. Penalver
Thomas Christensen, bugzilla is legacy, and largely ignored by upstream
developers. As well, it holds none of the information requested by
upstream, as previously and fully documented to you in
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1181927/comments/21
. Instead, you would want to utilize the kernel.org format and repost to
the linux-acpi mailing list with the latest mainline kernel results.

** Tags removed: kernel-bug-exists-upstream-v3.12-rc6 needs-upstream-testing
** Tags added: kernel-bug-exists-upstream-v3.13-rc8

** Changed in: linux (Ubuntu)
   Status: Incomplete => Triaged

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[Bug 1181927] Re: [Aspire V5-431]13.04: Brightness control visible but does nothing

2014-01-15 Thread Thomas Christensen
Tested with linux-image-3.13.0-031300rc8-generic with the exact same
results as previously.

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[Bug 1181927] Re: [Aspire V5-431]13.04: Brightness control visible but does nothing

2014-01-15 Thread Thomas Christensen
https://bugzilla.kernel.org/show_bug.cgi?id=68751

** Bug watch added: Linux Kernel Bug Tracker #68751
   http://bugzilla.kernel.org/show_bug.cgi?id=68751

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[Bug 1181927] Re: [Aspire V5-431]13.04: Brightness control visible but does nothing

2014-01-14 Thread Thomas Christensen
Ok, a few questions.

I visited the url http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D
referened in https://wiki.ubuntu.com/Kernel/MainlineBuilds under the
section "Upstream kernels archive".

I downloaded the latest for saucy through Ubuntu-Mainline-Kernel-Updater
script KernelUpdateChecker.

So the kernel I downloaded should be upstream, yes? Either
KernelUpdateChecker doesn't download from http://kernel.ubuntu.com
/~kernel-ppa/mainline or there is something that I don't understand.

Anyways, if the real problem is the "oldness" of 3.12 and I should test
it with 3.13-rc8 I will do so since it's just a few days old.

I also noticed this comment under the section "Upstream kernels
archive":

"The upstream kernels archive is located at the URL below. There is a
directory for each build. Note, if you are testing for a bug, please do
not use the daily folder, but use the latest mainline kernel at the
top."

So will

$ KernelUpdateChecker -r trusty

download and install the right kernel for me to use as the base of the
report?

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[Bug 1181927] Re: [Aspire V5-431]13.04: Brightness control visible but does nothing

2014-01-14 Thread Christopher M. Penalver
Thomas Christensen, unfortunately you did not follow the instructions as
outlined in
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1181927/comments/21
. All your results were in the downstream Ubuntu kernel, not the
upstream mainline one. Hence, your post would most likely be promptly
ignored.

** Tags added: needs-upstream-testing

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[Bug 1181927] Re: [Aspire V5-431]13.04: Brightness control visible but does nothing

2014-01-14 Thread Thomas Christensen
I just reported the bug upstream http://www.spinics.net/lists/linux-
acpi/msg48422.html, it has not yet reached the Kernel Bug Tracker.

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[Bug 1181927] Re: [Aspire V5-431]13.04: Brightness control visible but does nothing

2014-01-02 Thread Thomas Christensen
I will. I am a bit busy at the moment, but I will take care of it ASAP.

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[Bug 1181927] Re: [Aspire V5-431]13.04: Brightness control visible but does nothing

2014-01-02 Thread Christopher M. Penalver
Thomas Christensen, could you please provide the upstream URL created to
the mailing list archive as per
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1181927/comments/21
?

** Changed in: linux (Ubuntu)
   Status: Triaged => Incomplete

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[Bug 1181927] Re: [Aspire V5-431]13.04: Brightness control visible but does nothing

2013-10-21 Thread Christopher M. Penalver
Thomas Christensen, the issue you are reporting is an upstream one.
Could you please report this problem through the appropriate channel by
following the instructions _verbatim_ at
https://wiki.ubuntu.com/Bugs/Upstream/kernel#KernelTeam.2BAC8-KernelTeamBugPolicies.Overview_on_Reporting_Bugs_Upstream
?

Thank you for your understanding.

** Tags removed: kernel-request-3.11.0-7.14
** Tags added: bot-stop-nagging

** Tags removed: kernel-fixed-upstream-v3.10-rc2
** Tags added: kernel-bug-exists-upstream-v3.12-rc6

** Changed in: linux (Ubuntu)
   Status: Confirmed => Triaged

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[Bug 1181927] Re: [Aspire V5-431]13.04: Brightness control visible but does nothing

2013-10-20 Thread Thomas Christensen
3.12.0-031200rc6-generic

[   14.025391] acer_wmi: Brightness must be controlled by acpi video
driver

The same thing.

ACPI thinks it can do the brightness but cannot, and with
acpi_backlight=vendor (to disable ACPI controlling brightness), only
the intel_backlight entry in /sys/class/backligt shows up and *is*
working.

So the kernel problem persist, they need to blacklist this laptop from
ACPI brightness, like they did with so many other Acers.

Now there is a desktop problem as well. It will not acknowledge
brightness provided by the intel_backlight entry, *or* the hotkeys are
ignore since the brightness overlay doesn't show up with the hotkeys
anymore (acpi_backlight=vendor or not).

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[Bug 1181927] Re: [Aspire V5-431]13.04: Brightness control visible but does nothing

2013-10-19 Thread Christopher M. Penalver
** Description changed:

  Brightness control visible but does nothing on 13.04...
  
  The brightness up down buttons shows the overlay brightness icon going
  up and down but it does not change the brightness (backlight).
  
  I have tried adjusting the kernel options acpi_osi= and
  acpi_backlight= (that did work with 12.10) to make it work but to no
  avail.
+ 
+ WORKAROUND: echo 20 > /sys/class/backlight/intel_backlight/brightness
  
  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-generic 3.8.0.21.37
  ProcVersionSignature: Ubuntu 3.8.0-21.32-generic 3.8.8
  Uname: Linux 3.8.0-21-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  thomasc2007 F pulseaudio
  Date: Mon May 20 12:45:35 2013
  HibernationDevice: RESUME=UUID=2acc4a8c-a645-4f3c-bc8e-5c7a9d9df417
  InstallationDate: Installed on 2013-04-11 (38 days ago)
  InstallationMedia: Ubuntu-GNOME 13.04 "Raring Ringtail" - Alpha amd64 
(20130410)
  MachineType: Acer Aspire V5-431
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-21-generic 
root=UUID=4cfdb2ed-677a-4fd0-aa7d-5b118700bd35 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-21-generic N/A
   linux-backports-modules-3.8.0-21-generic  N/A
   linux-firmware1.106
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/12/2012
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: V1.20
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Aspire V5-431
  dmi.board.vendor: Acer
  dmi.board.version: V1.20
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.20
  dmi.modalias: 
dmi:bvnPhoenixTechnologiesLtd.:bvrV1.20:bd12/12/2012:svnAcer:pnAspireV5-431:pvrV1.20:rvnAcer:rnAspireV5-431:rvrV1.20:cvnAcer:ct9:cvrV1.20:
  dmi.product.name: Aspire V5-431
  dmi.product.version: V1.20
  dmi.sys.vendor: Acer

** Changed in: linux (Ubuntu)
   Importance: Medium => Low

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[Bug 1181927] Re: [Aspire V5-431]13.04: Brightness control visible but does nothing

2013-10-17 Thread Joseph Salisbury
The v3.12-rc5 kernel is now available.  Can you test this kernel to see if it 
also exhibits this bug:
http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.12-rc5-saucy/

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[Bug 1181927] Re: [Aspire V5-431]13.04: Brightness control visible but does nothing

2013-10-11 Thread Thomas Christensen
# echo 20 > /sys/class/backlight/intel_backlight/brightness

works

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[Bug 1181927] Re: [Aspire V5-431]13.04: Brightness control visible but does nothing

2013-10-11 Thread Thomas Christensen
[   15.043134] acer_wmi: Brightness must be controlled by acpi video
driver

What can I do about that?

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[Bug 1181927] Re: [Aspire V5-431]13.04: Brightness control visible but does nothing

2013-10-11 Thread Thomas Christensen
kernel 3.11.0-12

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[Bug 1181927] Re: [Aspire V5-431]13.04: Brightness control visible but does nothing

2013-10-11 Thread Thomas Christensen
I am now running saucy. It doesn't work with or without
acpi_backlight=vendor.

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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[Bug 1181927] Re: [Aspire V5-431]13.04: Brightness control visible but does nothing

2013-09-20 Thread Joseph Salisbury
Given the number of bugs that the Kernel Team receives during any
development cycle it is impossible for us to review them all. Therefore,
we occasionally resort to using automated bots to request further
testing. This is such a request.

We are approaching release and would like to confirm if this bug is
still present. Please test again with the latest development kernel and
indicate in the bug if this issue still exists or not.

You can update to the latest development kernel by simply running the
following commands in a terminal window:

sudo apt-get update
sudo apt-get dist-upgrade

If the bug still exists, change the bug status from Incomplete to
Confirmed. If the bug no longer exists, change the bug status from
Incomplete to Fix Released.

Thank you for your help, we really do appreciate it.


** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

** Tags added: kernel-request-3.11.0-7.14

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[Bug 1181927] Re: [Aspire V5-431]13.04: Brightness control visible but does nothing

2013-09-19 Thread Christopher M. Penalver
** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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[Bug 1181927] Re: [Aspire V5-431]13.04: Brightness control visible but does nothing

2013-09-18 Thread Christopher M. Penalver
** Tags removed: bios-outdated-1.22
** Tags added: latest-bios-1.22

** Tags removed: kernel-fixed-upstream
** Tags added: kernel-fixed-upstream-v3.10-rc2

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[Bug 1181927] Re: [Aspire V5-431]13.04: Brightness control visible but does nothing

2013-09-17 Thread Thomas Christensen
Sorry I wasn't clear.

The test I made from the saucy DVD was with upgraded BIOS (1.22). It's
doesn't work right of the box, I am guessing that the kernel parameters
above would make it work. That's how I made it work on my current
raring.

Output is:

V1.22
03/15/2013

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[Bug 1181927] Re: [Aspire V5-431]13.04: Brightness control visible but does nothing

2013-09-17 Thread Christopher M. Penalver
Thomas Christensen, as per http://us.acer.com/ac/en/US/content/drivers
an update is available for your BIOS (1.22). If you update to this, does
it change anything?

If not, could you please both specify what happened, and provide the output of 
the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

Thank you for your understanding.

** Tags added: saucy

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[Bug 1181927] Re: [Aspire V5-431]13.04: Brightness control visible but does nothing

2013-09-16 Thread Thomas Christensen
Regarding tags: added: bios-outdated-1.22

It's the latest non-efi BIOS.

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[Bug 1181927] Re: [Aspire V5-431]13.04: Brightness control visible but does nothing

2013-09-16 Thread Thomas Christensen
It doesn't work running from DVD. I am guessing acpi_backlight=vendor i
needed.

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[Bug 1181927] Re: [Aspire V5-431]13.04: Brightness control visible but does nothing

2013-07-30 Thread Thomas Christensen
Christopher M. Penalver, I will do as soon as I have some time in my
schedule.

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[Bug 1181927] Re: [Aspire V5-431]13.04: Brightness control visible but does nothing

2013-07-28 Thread Christopher M. Penalver
** Summary changed:

- 13.04: Brightness control visible but does nothing
+ [Aspire V5-431]13.04: Brightness control visible but does nothing

** Tags added: bios-outdated-1.22

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Title:
  [Aspire V5-431]13.04: Brightness control visible but does nothing

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