[Bug 1244501] Re: Regression: audio stopped working after upgrade to 13.10
** Tags added: bios-outdated-a08 needs-bisect ** Summary changed: - Regression: audio stopped working after upgrade to 13.10 + [Dell XPS 13 (L321X)] Regression: audio stopped working after upgrade to 13.10 ** Description changed: After the upgrade, sound stopped working for me. The volume would always be set to 100% after booting, though I couldn't hear anything. - I went to the audio settings, and discovered that the hardware profile was set to Digital Stereo (HDMI) Output. Changing it to Analog Stereo Output fixed the problem. - --- + WORKAROUND: I went to the audio settings, and discovered that the hardware profile was set to Digital Stereo (HDMI) Output. Changing it to Analog Stereo Output fixed the problem. + --- ApportVersion: 2.13.2-0ubuntu5 Architecture: amd64 AudioDevicesInUse: - USERPID ACCESS COMMAND - /dev/snd/controlC0: ubuntu 2119 F pulseaudio - /dev/snd/pcmC0D0c: ubuntu 2119 F...m pulseaudio + USERPID ACCESS COMMAND + /dev/snd/controlC0: ubuntu 2119 F pulseaudio + /dev/snd/pcmC0D0c: ubuntu 2119 F...m pulseaudio CasperVersion: 1.337 CurrentDesktop: Unity DistroRelease: Ubuntu 14.04 LiveMediaBuild: Ubuntu 14.04 LTS Trusty Tahr - Alpha amd64 (20140304) MachineType: Dell Inc. Dell System XPS L321X Package: linux (not installed) ProcEnviron: - TERM=xterm - PATH=(custom, no user) - XDG_RUNTIME_DIR=set - LANG=en_US.UTF-8 - SHELL=/bin/bash + TERM=xterm + PATH=(custom, no user) + XDG_RUNTIME_DIR=set + LANG=en_US.UTF-8 + SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity ProcVersionSignature: Ubuntu 3.13.0-14.34-generic 3.13.5 RelatedPackageVersions: - linux-restricted-modules-3.13.0-14-generic N/A - linux-backports-modules-3.13.0-14-generic N/A - linux-firmware 1.125 + linux-restricted-modules-3.13.0-14-generic N/A + linux-backports-modules-3.13.0-14-generic N/A + linux-firmware 1.125 Tags: trusty Uname: Linux 3.13.0-14-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 04/09/2012 dmi.bios.vendor: Dell Inc. dmi.bios.version: A04 dmi.board.name: 085X6F dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA04:bd04/09/2012:svnDellInc.:pnDellSystemXPSL321X:pvr:rvnDellInc.:rn085X6F:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: Dell System XPS L321X dmi.sys.vendor: Dell Inc. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1244501 Title: [Dell XPS 13 (L321X)] Regression: audio stopped working after upgrade to 13.10 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244501/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1244501] Re: Regression: audio stopped working after upgrade to 13.10
apport information ** Tags added: apport-collected trusty ** Description changed: After the upgrade, sound stopped working for me. The volume would always be set to 100% after booting, though I couldn't hear anything. - I went to the audio settings, and discovered that the hardware profile - was set to Digital Stereo (HDMI) Output. Changing it to Analog Stereo - Output fixed the problem. + I went to the audio settings, and discovered that the hardware profile was set to Digital Stereo (HDMI) Output. Changing it to Analog Stereo Output fixed the problem. + --- + ApportVersion: 2.13.2-0ubuntu5 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: ubuntu 2119 F pulseaudio + /dev/snd/pcmC0D0c: ubuntu 2119 F...m pulseaudio + CasperVersion: 1.337 + CurrentDesktop: Unity + DistroRelease: Ubuntu 14.04 + LiveMediaBuild: Ubuntu 14.04 LTS Trusty Tahr - Alpha amd64 (20140304) + MachineType: Dell Inc. Dell System XPS L321X + Package: linux (not installed) + ProcEnviron: + TERM=xterm + PATH=(custom, no user) + XDG_RUNTIME_DIR=set + LANG=en_US.UTF-8 + SHELL=/bin/bash + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity + ProcVersionSignature: Ubuntu 3.13.0-14.34-generic 3.13.5 + RelatedPackageVersions: + linux-restricted-modules-3.13.0-14-generic N/A + linux-backports-modules-3.13.0-14-generic N/A + linux-firmware 1.125 + Tags: trusty + Uname: Linux 3.13.0-14-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 04/09/2012 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: A04 + dmi.board.name: 085X6F + dmi.board.vendor: Dell Inc. + dmi.board.version: A00 + dmi.chassis.type: 8 + dmi.chassis.vendor: Dell Inc. + dmi.chassis.version: 0.1 + dmi.modalias: dmi:bvnDellInc.:bvrA04:bd04/09/2012:svnDellInc.:pnDellSystemXPSL321X:pvr:rvnDellInc.:rn085X6F:rvrA00:cvnDellInc.:ct8:cvr0.1: + dmi.product.name: Dell System XPS L321X + dmi.sys.vendor: Dell Inc. ** Attachment added: AlsaInfo.txt https://bugs.launchpad.net/bugs/1244501/+attachment/4007646/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1244501 Title: Regression: audio stopped working after upgrade to 13.10 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244501/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1244501] Re: Regression: audio stopped working after upgrade to 13.10
** Changed in: linux (Ubuntu) Status: Incomplete = Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1244501 Title: Regression: audio stopped working after upgrade to 13.10 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244501/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1244501] Re: Regression: audio stopped working after upgrade to 13.10
Dima Ryazanov, please boot into Trusty via http://cdimage.ubuntu.com/daily-live/current/ , and execute the following via a terminal: apport-collect 1244501 ** Changed in: linux (Ubuntu) Status: Confirmed = Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1244501 Title: Regression: audio stopped working after upgrade to 13.10 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244501/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1244501] Re: Regression: audio stopped working after upgrade to 13.10
Is there a way to just disable HDMI? Or lock the configuration? All I'm asking for is for Ubuntu to not mess with the settings that already work. ** Changed in: linux (Ubuntu) Status: Incomplete = New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1244501 Title: Regression: audio stopped working after upgrade to 13.10 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244501/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1244501] Re: Regression: audio stopped working after upgrade to 13.10
See comment #2; I cannot collect the logs. ** Changed in: linux (Ubuntu) Status: Incomplete = Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1244501 Title: Regression: audio stopped working after upgrade to 13.10 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244501/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1244501] Re: Regression: audio stopped working after upgrade to 13.10
Turns out, the bug is *not* fixed in 3.12.0-031200-generic - just doesn't happen as frequently, I guess. I will try 3.12.4 now. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1244501 Title: Regression: audio stopped working after upgrade to 13.10 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244501/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1244501] Re: Regression: audio stopped working after upgrade to 13.10
Just upgraded the kernel to 3.12.4-031204-generic - and the bug still happens. The HDMI audio is selected by default. I'm using a Dell XPS 13 laptop, which doesn't even have an HDMI output, so there's no audio at all. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1244501 Title: Regression: audio stopped working after upgrade to 13.10 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244501/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1244501] Re: Regression: audio stopped working after upgrade to 13.10
I've upgraded to the mainline kernel 3.12.0-031200-generic, and looks like it's fixed. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1244501 Title: Regression: audio stopped working after upgrade to 13.10 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244501/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1244501] Re: Regression: audio stopped working after upgrade to 13.10
Dima Ryazanov, thank you for your comment. Given Trusty is rebased on upstream/mainline 3.12.4, could you please test it and advise if the issue is resolved in it? ** Changed in: linux (Ubuntu) Importance: Medium = Low ** Changed in: linux (Ubuntu) Status: Expired = Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1244501 Title: Regression: audio stopped working after upgrade to 13.10 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244501/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1244501] Re: Regression: audio stopped working after upgrade to 13.10
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete = Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1244501 Title: Regression: audio stopped working after upgrade to 13.10 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244501/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1244501] Re: Regression: audio stopped working after upgrade to 13.10
Calidonia Hibernia, please do not mark this a duplicate of another bug or vice versa. As well, if you have a belief it may be a duplicate, please explain in full technical detail why this would be, with offending commit. Dima Ryazanov, could you please confirm this issue exists with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains, could you please run the following command in the development release from a Terminal (Applications-Accessories-Terminal), as it will automatically gather and attach updated debug information to this report: apport-collect -p linux replace-with-bug-number Also, could you please test the latest upstream kernel available (not the daily folder, but the one all the way at the bottom) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue.Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags: kernel-fixed-upstream kernel-fixed-upstream-VERSION-NUMBER where VERSION-NUMBER is the version number of the kernel you tested. For example: kernel-fixed-upstream-v3.12-rc7 This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag: needs-upstream-testing If the mainline kernel does not fix this bug, please add the following tags: kernel-bug-exists-upstream kernel-bug-exists-upstream-VERSION-NUMBER As well, please remove the tag: needs-upstream-testing Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding. ** This bug is no longer a duplicate of bug 1239233 Video playback is like fast forward in 13.10 when radeon HDMI audio output is enabled -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1244501 Title: Regression: audio stopped working after upgrade to 13.10 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244501/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1244501] Re: Regression: audio stopped working after upgrade to 13.10
*** This bug is a duplicate of bug 1239233 *** https://bugs.launchpad.net/bugs/1239233 ** This bug has been marked a duplicate of bug 1239233 Video playback is like fast forward in 13.10 when radeon HDMI audio output is enabled -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1244501 Title: Regression: audio stopped working after upgrade to 13.10 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244501/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1244501] Re: Regression: audio stopped working after upgrade to 13.10
*** This bug is a duplicate of bug 1239233 *** https://bugs.launchpad.net/bugs/1239233 It actually keeps happening: the output device gets changed to HDMI on its own once in a while. I don't have a Raring environment right now; I'll try to figure something out, though. Also, I don't think it's a duplicate of bug #1239233: that bug is talking about problems with playback over HDMI, while my problem is that HDMI is being used at all (I only have built-in speakers, so I'm pretty sure HDMI is not what I want). -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1244501 Title: Regression: audio stopped working after upgrade to 13.10 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244501/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1244501] Re: Regression: audio stopped working after upgrade to 13.10
Dima Ryazanov, could you please boot into a live environment of Raring and execute the following in a terminal: apport-collect 1244501 ** Changed in: linux (Ubuntu) Status: Confirmed = Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1244501 Title: Regression: audio stopped working after upgrade to 13.10 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244501/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1244501] Re: Regression: audio stopped working after upgrade to 13.10
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.12 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'. Once testing of the upstream kernel is complete, please mark this bug as Confirmed. Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.12-rc6-saucy/ ** Changed in: linux (Ubuntu) Importance: Undecided = Medium ** Tags added: regression-update saucy -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1244501 Title: Regression: audio stopped working after upgrade to 13.10 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244501/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1244501] Re: Regression: audio stopped working after upgrade to 13.10
Yes, the bug also exists in upstream kernel - though I don't know if it's actually a kernel bug. (I just didn't know which package to pick.) It looks like something caused the audio settings to change during the upgrade. ** Tags added: kernel-bug-exists-upstream -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1244501 Title: Regression: audio stopped working after upgrade to 13.10 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244501/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1244501] Re: Regression: audio stopped working after upgrade to 13.10
apport-collect fails to run: $ apport-collect 1244501 ERROR: connecting to Launchpad failed: [Errno 185090050] _ssl.c:345: error:0B084002:x509 certificate routines:X509_load_cert_crl_file:system lib You can reset the credentials by removing the file /home/dima/.cache/apport/launchpad.credentials (The credentials file doesn't exist, so nothing to remove.) ** Changed in: linux (Ubuntu) Status: Incomplete = Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1244501 Title: Regression: audio stopped working after upgrade to 13.10 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244501/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
