[Bug 1244643] Re: [Novatech N1402 NNB-978] Touchpad does not work at all
There is now a solution (for 64bit kernels also) Please check https://bugzilla.kernel.org/show_bug.cgi?id=81331 ** Bug watch added: Linux Kernel Bug Tracker #81331 http://bugzilla.kernel.org/show_bug.cgi?id=81331 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1244643 Title: [Novatech N1402 NNB-978] Touchpad does not work at all To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244643/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1244643] Re: [Novatech N1402 NNB-978] Touchpad does not work at all
Clicked the down triangle at the bottom right of gmail for more options, checked "plain text" and tried again. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1244643 Title: [Novatech N1402 NNB-978] Touchpad does not work at all To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244643/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1244643] Re: [Novatech N1402 NNB-978] Touchpad does not work at all
As far as I can see my email above was in plain text. Or have I missed something? Perhaps there is a fault with their spam filtering? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1244643 Title: [Novatech N1402 NNB-978] Touchpad does not work at all To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244643/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1244643] Re: [Novatech N1402 NNB-978] Touchpad does not work at all
Geoff Kelsall, as per https://wiki.ubuntu.com/Bugs/Upstream/kernel : Second step: E-mail the maintainer mailinglist with Kernel.org format Please note, when E-Mailing a maintainer mailing list, do so in plain text, not html. Otherwise, it will be flagged as SPAM and bounced. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1244643 Title: [Novatech N1402 NNB-978] Touchpad does not work at all To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244643/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1244643] Re: [Novatech N1402 NNB-978] Touchpad does not work at all
I sent the mail from a normal (as far as I know it is like gmail) Google Apps email account but the mailer says the message containes HTML and has rejected it: Delivery to the following recipient failed permanently: linux-in...@vger.kernel.org Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain vger.kernel.org by vger.kernel.org. [209.132.180.67]. The error that the other server returned was: 550 5.7.1 Content-Policy reject msg: The message contains HTML subpart, therefore we consider it SPAM or Outlook Virus. TEXT/PLAIN is accepted.! BF:; S1750983AbaA1ILz - Original message - X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20130820; h=x-gm-message-state:mime-version:from:date:message-id:subject:to :content-type; bh=6VXe5YYXb95VHAzZ5B7URtKL476Wk1EevKHxEFKCc6U=; b=ge2ros0hU36q0LBlWwIPPbuDW0dA9dK9ymNFIAhUfRh6853Hicp3KAVKvNLLUIhOBs hUdKshonMxW2ntKUr1BChIRx+FersRltho0I/gfMuFVOdqMwG+LFXt/7WkMUnxnjmERf qfseXRzTYsz1ykfClH/60bX//Gvk03pvc2TbVttEPYGSew+lSlrKedye+Z+X2HH7wxuL qgY6CDW5ueYSCsRXEef7mNrXPozEE7xR6gMhWvbff+Hr9EHzkhXwFWDJ24vHasWoKm2b 9C7QlLmrpPwjP8P760B8d/5fl5ktE0ddHqrExlY//AVC+NIKaFjypJaC3rb/uxBJFk5F OyGQ== X-Gm-Message-State: ALoCoQnSHNRHUpFgjqyLIai0D5iqvdAFni26/REesPA6T2BqsYyA1t91xUj1ZgmyT+/qdpb4J0BX X-Received: by 10.224.88.3 with SMTP id y3mr208070qal.80.1390896714184; Tue, 28 Jan 2014 00:11:54 -0800 (PST) MIME-Version: 1.0 Received: by 10.229.82.204 with HTTP; Tue, 28 Jan 2014 00:11:34 -0800 (PST) From: Geoff Kelsall Date: Tue, 28 Jan 2014 10:11:34 +0200 Message-ID: Subject: Touchpad does not work at all [Novatech N1402 NNB-978] To: linux-in...@vger.kernel.org Content-Type: multipart/alternative; boundary=001a11c3dbbc91906c04f103603a - Message truncated - But I cannot find the HTML in the message - which is: [Novatech N1402 NNB-978] Touchpad does not work at all WORKAROUND: Kernel parameter: i8042.noloop Linux version 3.13.0-031300-generic (apw@gomeisa) (gcc version 4.6.3 (Ubuntu/Linaro 4.6.3-1ubuntu5) ) #201401192235 SMP Mon Jan 20 03:46:44 UTC 2014 Description:Ubuntu 12.04.2 LTS Release:12.04 geoff@geoff-laptop:/usr/src/linux-headers-3.13.0-031300/scripts$ sh ver_linux If some fields are empty or look unusual you may have an old version. Compare to the current minimal requirements in Documentation/Changes. Linux geoff-laptop 3.13.0-031300-generic #201401192235 SMP Mon Jan 20 03:46:44 UTC 2014 i686 i686 i386 GNU/Linux Gnu C 4.6 Gnu make 3.81 binutils 2.22 util-linux 2.20.1 mount support module-init-tools 3.16 e2fsprogs 1.42 pcmciautils018 PPP2.4.5 Linux C Library2.15 Dynamic linker (ldd) 2.15 Procps 3.2.8 Net-tools 1.60 Kbd1.15.2 Sh-utils 8.13 wireless-tools 30 Modules Loaded ctr ccm uvcvideo videobuf2_core videodev videobuf2_vmalloc videobuf2_memops promethean joydev snd_hda_codec_hdmi snd_hda_codec_realtek snd_hda_intel psmouse snd_hda_codec serio_raw snd_hwdep arc4 snd_pcm rt2800pci snd_seq_midi rt2800mmio snd_rawmidi rt2800lib snd_seq_midi_event crc_ccitt i915 rt2x00mmio rt2x00pci rt2x00lib snd_seq mac80211 snd_timer snd_seq_device drm_kms_helper drm cfg80211 rfcomm snd bnep mac_hid lpc_ich i2c_algo_bit mei_me bluetooth parport_pc eeprom_93cx6 ppdev video mei soundcore snd_page_alloc binfmt_misc lp parport ahci libahci r8169 mii geoff@geoff-laptop:/usr/src/linux-headers-3.13.0-031300/scripts$ geoff@geoff-laptop:/usr/src/linux-headers-3.13.0-031300$ sh ver_linux sh: 0: Can't open ver_linux geoff@geoff-laptop:/usr/src/linux-headers-3.13.0-031300$ cd scripts/ geoff@geoff-laptop:/usr/src/linux-headers-3.13.0-031300/scripts$ sh ver_linux If some fields are empty or look unusual you may have an old version. Compare to the current minimal requirements in Documentation/Changes. Linux geoff-laptop 3.13.0-031300-generic #201401192235 SMP Mon Jan 20 03:46:44 UTC 2014 i686 i686 i386 GNU/Linux Gnu C 4.6 Gnu make 3.81 binutils 2.22 util-linux 2.20.1 mount support module-init-tools 3.16 e2fsprogs 1.42 pcmciautils018 PPP2.4.5 Linux C Library2.15 Dynamic linker (ldd) 2.15 Procps 3.2.8 Net-tools 1.60 Kbd1.15.2 Sh-utils 8.13 wireless-tools 30 Modules Loaded ctr ccm uvcvideo videobuf2_core videodev videobuf2_vmalloc videobuf2_memops promethean joydev snd_hda_codec_hdmi snd_hda_codec_realtek snd_hda_intel psmouse snd_hda_codec serio_raw snd_hwdep arc4 snd_pcm rt2800pci snd_seq_midi rt2800mmio snd_rawmidi rt2800lib snd_seq_midi_event c
[Bug 1244643] Re: [Novatech N1402 NNB-978] Touchpad does not work at all
Mailed linux-in...@vger.kernel.org with requested info. Re a url I cannot see it when I search http://www.spinics.net/lists /linux-input/ for "Novatech touchpad" but I suppose it takes a while to be put in there. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1244643 Title: [Novatech N1402 NNB-978] Touchpad does not work at all To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244643/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1244643] Re: [Novatech N1402 NNB-978] Touchpad does not work at all
Geoff Kelsall, the issue you are reporting is an upstream one. Could you please report this problem through the appropriate channel by following the instructions _verbatim_ at https://wiki.ubuntu.com/Bugs/Upstream/kernel ? Please provide a direct URL to your e-mail to the mailing list once you have made it so that it may be tracked. Thank you for your understanding. ** Tags removed: regression-potential ** Tags added: kernel-bug-exists-upstream-3.13 precise ** Changed in: linux (Ubuntu) Status: Confirmed => Triaged -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1244643 Title: [Novatech N1402 NNB-978] Touchpad does not work at all To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244643/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1244643] Re: [Novatech N1402 NNB-978] Touchpad does not work at all
Duh I see there is a date comment on the kernel above so it must be the one I am supposed to test. Tested and touchpad does not work. ** Tags removed: kernel-unable-to-test-upstream needs-upstream-testing -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1244643 Title: [Novatech N1402 NNB-978] Touchpad does not work at all To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244643/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1244643] Re: [Novatech N1402 NNB-978] Touchpad does not work at all
Note above test was the 32 bit kernel as I could not install the 64 bit. ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1244643 Title: [Novatech N1402 NNB-978] Touchpad does not work at all To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244643/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1244643] Re: [Novatech N1402 NNB-978] Touchpad does not work at all
The problem has occurred on all releases I have tested. I thought there would be an option on my menu for both my standard kernel which came with 12.04 and for the one I wanted to test. But there is only one entry like that on the menu. Not being a Linux expert I am a bit confused now whether I am running the latest kernel or not. geoff@geoff-laptop:~/Downloads$ uname -a Linux geoff-laptop 3.13.0-031300-generic #201401192235 SMP Mon Jan 20 03:46:44 UTC 2014 i686 i686 i386 GNU/Linux The touchpad is working fine now but I am on 12.04. and presumably that is because of the workaround. If I am indeed on the latest kernel I guess I need to temporarily remove the fix by doing: edit /etc/default/grub change line GRUB_CMDLINE_LINUX="i8042.noloop" to GRUB_CMDLINE_LINUX="" run sudo update-grub reboot Do you know whether I am on the kernel which needs testing and if so should I take out the workaround to test? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1244643 Title: [Novatech N1402 NNB-978] Touchpad does not work at all To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244643/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1244643] Re: [Novatech N1402 NNB-978] Touchpad does not work at all
Geoff Kelsall, thank you for testing Trusty. Regarding the upstream kernel, it wouldn't show the word Trusty in the Grub entry. It would be something to the effect of: 3.13.0-031300 Hence, could you please test the latest mainline kernel via http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.13-trusty/ (not the daily folder) and advise to the results? As well, did this problem not occur in a release prior to Trusty? ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1244643 Title: [Novatech N1402 NNB-978] Touchpad does not work at all To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244643/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1244643] Re: [Novatech N1402 NNB-978] Touchpad does not work at all
I tried to install the latest upstream kernel but no entry for Trusty appeared on my menu. So I tried the daily build from a usb stick and that confirmed the bug. ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1244643 Title: [Novatech N1402 NNB-978] Touchpad does not work at all To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244643/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1244643] Re: [Novatech N1402 NNB-978] Touchpad does not work at all
No reply from Novatech and I am afraid I am unable to test the latest upstream kernel as I have lent out my laptop for a few weeks. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1244643 Title: [Novatech N1402 NNB-978] Touchpad does not work at all To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244643/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1244643] Re: [Novatech N1402 NNB-978] Touchpad does not work at all
Geoff Kelsall, thank you for checking in with Novatech. Could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags: kernel-fixed-upstream kernel-fixed-upstream-VERSION-NUMBER where VERSION-NUMBER is the version number of the kernel you tested. For example: kernel-fixed-upstream-v3.13-rc3 This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag: needs-upstream-testing If the mainline kernel does not fix this bug, please add the following tags: kernel-bug-exists-upstream kernel-bug-exists-upstream-VERSION-NUMBER As well, please remove the tag: needs-upstream-testing Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding. ** Changed in: linux (Ubuntu) Importance: Medium => Low -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1244643 Title: [Novatech N1402 NNB-978] Touchpad does not work at all To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244643/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1244643] Re: [Novatech N1402 NNB-978] Touchpad does not work at all
I have just asked Novatech here: http://forum.novatech.co.uk/showthread.php?26038-Is-there-a-BIOS-update-for-the-nfinity-i5-please&p=333753#post333753 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1244643 Title: [Novatech N1402 NNB-978] Touchpad does not work at all To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244643/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1244643] Re: [Novatech N1402 NNB-978] Touchpad does not work at all
Geoff Kelsall, if you could please call Novatech and inquire about a BIOS update, that would be quite helpful. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1244643 Title: [Novatech N1402 NNB-978] Touchpad does not work at all To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244643/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1244643] Re: [Novatech N1402 NNB-978] Touchpad does not work at all
** Summary changed: - Touchpad on Novatech laptop does not work at all + [Novatech N1402 NNB-978] Touchpad does not work at all -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1244643 Title: [Novatech N1402 NNB-978] Touchpad does not work at all To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244643/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
