apport information
** Tags added: apport-collected
** Description changed:
After doing an update to Ubuntu 13.04, the laptop wwould go thru the
motions of shutting down but would NOT complete the shutdown. The drive
light continues to flicker and the 2 status lights on the front of the
laptop remain lit. I tried to correct this issue by installing Ubuntu
13.10 from a DVD over the existing Ubuntu 13.04. This was before I saw
all the problems showing up with the release. It installed but had some
options that had to be corrected. The machine still will not after
getting several updates since. This machine is set up as a dual-boot
with Windows Vista. The Windows side shutsdown without any issues.
This shutdown problem affects the lptop and not my Zotac desktop
machine. It appears to be a problem in the shutdown of laptops and not
desktop machines.
- The only way I can shut it down or reboot the machine is to HARD
- Shutdown the machine and then press the POWER button to start it back
- up.
+ The only way I can shut it down or reboot the machine is to HARD Shutdown the
machine and then press the POWER button to start it back up.
+ ---
+ ApportVersion: 2.12.5-0ubuntu2.1
+ Architecture: i386
+ AudioDevicesInUse:
+ USERPID ACCESS COMMAND
+ /dev/snd/controlC0: mitchsoffen 2060 F pulseaudio
+ DistroRelease: Ubuntu 13.10
+ HibernationDevice: RESUME=UUID=87ec2efa-b743-42cb-a8a6-bfcf04e5d0e4
+ InstallationDate: Installed on 2013-10-28 (22 days ago)
+ InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release i386 (20131016.1)
+ Lsusb:
+ Bus 001 Device 002: ID 0846:9030 NetGear, Inc. WNA1100 Wireless-N 150
[Atheros AR9271]
+ Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ Bus 003 Device 002: ID 04b4:0001 Cypress Semiconductor Corp. Mouse
+ Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+ Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+ MachineType: Acer, inc. Aspire 3050
+ MarkForUpload: True
+ NonfreeKernelModules: wl
+ Package: linux (not installed)
+ PccardctlIdent:
+ Socket 0:
+no product info available
+ PccardctlStatus:
+ Socket 0:
+no card
+ ProcEnviron:
+ LANGUAGE=en_US
+ TERM=xterm
+ PATH=(custom, no user)
+ LANG=en_US.UTF-8
+ SHELL=/bin/bash
+ ProcFB: 0 radeondrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic
root=UUID=ce93abe4-709a-4e0f-8ee0-b819a0a00c6b ro
+ ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
+ PulseList:
+ Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not
accessible: Permission denied
+ No PulseAudio daemon running, or not running as session daemon.
+ RelatedPackageVersions:
+ linux-restricted-modules-3.11.0-13-generic N/A
+ linux-backports-modules-3.11.0-13-generic N/A
+ linux-firmware 1.116
+ Tags: saucy
+ Uname: Linux 3.11.0-13-generic i686
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+
+ dmi.bios.date: 10/30/06
+ dmi.bios.vendor: Acer
+ dmi.bios.version: v1.3110
+ dmi.board.name: Prespa M
+ dmi.board.vendor: Acer, Inc.
+ dmi.board.version: Not Applicable
+ dmi.chassis.type: 1
+ dmi.chassis.vendor: , Inc.
+ dmi.chassis.version: N/A
+ dmi.modalias:
dmi:bvnAcer:bvrv1.3110:bd10/30/06:svnAcer,inc.:pnAspire3050:pvrNotApplicable:rvnAcer,Inc.:rnPrespaM:rvrNotApplicable:cvn,Inc.:ct1:cvrN/A:
+ dmi.product.name: Aspire 3050
+ dmi.product.version: Not Applicable
+ dmi.sys.vendor: Acer, inc.
** Attachment added: AlsaInfo.txt
https://bugs.launchpad.net/bugs/1251684/+attachment/3913279/+files/AlsaInfo.txt
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https://bugs.launchpad.net/bugs/1251684
Title:
13.10 shutdown on Acer 3050 laptop doesn't work
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