[Bug 1252473] Re: Brother printer attached by usb prints garbage went sent a pdf of a scanned document
[Expired for cups-filters (Ubuntu) because there has been no activity for 60 days.] ** Changed in: cups-filters (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1252473 Title: Brother printer attached by usb prints garbage went sent a pdf of a scanned document To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1252473/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1252473] Re: Brother printer attached by usb prints garbage went sent a pdf of a scanned document
You cannot simply rename a printer by editing its name in printers.conf. If you want to rename a printer, start system-config-printer, right- click on the printer's icon, choose "Rename", and enter the new name. Otherwise you get a broken print queue. Please remove all your print queues for your Brother printer and then turn off and turn on your printer. Wait until a new print queue is created. Can you print now? If yes, the bug got fixed in the mean time. If no, tell us exactly which printer model you have and follow the instructions of the following sections on https://wiki.ubuntu.com/DebuggingPrintingProblems: - USB printer - CUPS error_log - Capturing print job data - Getting the data which would go to the printer - USB printer does not print or prints garbage Attach all resulting files, but please do not compress or package the files together, please attach them one by one. Thanks. ** Changed in: cups-filters (Ubuntu) Status: Expired => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1252473 Title: Brother printer attached by usb prints garbage went sent a pdf of a scanned document To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1252473/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1252473] Re: Brother printer attached by usb prints garbage went sent a pdf of a scanned document
[Expired for cups-filters (Ubuntu) because there has been no activity for 60 days.] ** Changed in: cups-filters (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1252473 Title: Brother printer attached by usb prints garbage went sent a pdf of a scanned document To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1252473/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1252473] Re: Brother printer attached by usb prints garbage went sent a pdf of a scanned document
Hi I've attached (hopefully... I don't see how to verify if the attachment is actually attached) a zipfile containing /var/log/cups/error_log printout, which is captured data as per your request output_from_printJob.pdf, which is a scan of what the printer printed original_printJob.pdf, which is the file I sent to the printer There may be some additional attachments, but the interface doesn't list anything but the latest attachment so I don't know Hopefully this is all that you requested Thanks again for your help! ** Attachment added: "Zip file containing requested information" https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1252473/+attachment/3913558/+files/output.zip -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1252473 Title: Brother printer attached by usb prints garbage went sent a pdf of a scanned document To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1252473/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1252473] Re: Brother printer attached by usb prints garbage went sent a pdf of a scanned document
Sorry, hit return too fast. I discovered that if I renamed the printer as per suggestions on the web, i.e., edited /etc/cups/printers.conf and changed the line to this printer also produced garbage. When I reinstalled it with the original name, this second worked ok. Is there a way of renaming a printer that doesn't create problems? I had also renamed my Brother printer, but when I reinstalled it with it's original name, the garbage output problem was *not* fixed. I'll proceed with your suggestions now for that printer. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1252473 Title: Brother printer attached by usb prints garbage went sent a pdf of a scanned document To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1252473/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1252473] Re: Brother printer attached by usb prints garbage went sent a pdf of a scanned document
I'm proceeding as requested. Meanwhile I attached as second printer, also by usb, and discovered that: -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1252473 Title: Brother printer attached by usb prints garbage went sent a pdf of a scanned document To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1252473/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1252473] Re: Brother printer attached by usb prints garbage went sent a pdf of a scanned document
And "Getting the data that would go to the printer" on that same page. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1252473 Title: Brother printer attached by usb prints garbage went sent a pdf of a scanned document To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1252473/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1252473] Re: Brother printer attached by usb prints garbage went sent a pdf of a scanned document
Please follow the instructions of the sections "CUPS error_log" and "Capturing print job data" on https://wiki.ubuntu.com/DebuggingPrintingProblems. Thanks. ** Changed in: cups-filters (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1252473 Title: Brother printer attached by usb prints garbage went sent a pdf of a scanned document To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1252473/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1252473] Re: Brother printer attached by usb prints garbage went sent a pdf of a scanned document
Hi Quinn Thanks for your response. Here's some garbage output when I try to print to my Brother Any suggestion as to how to proceed would be most appreciated. On Tue, Nov 19, 2013 at 8:03 AM, Quinn Balazs wrote: > Is it garbage that would be worth posting a picture of? Or is it just a > mess of characters. I'd hazard a guess that this is a cups-filters > issue, but may be incorrect. > > ** Package changed: cups (Ubuntu) => cups-filters (Ubuntu) > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1252473 > > Title: > Brother printer attached by usb prints garbage went sent a pdf of a > scanned document > > Status in “cups-filters” package in Ubuntu: > New > > Bug description: > lsusb > Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub > Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub > Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub > Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub > Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub > Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub > Bus 003 Device 002: ID 413c:2513 Dell Computer Corp. internal USB Hub of > E-Port Replicator > Bus 001 Device 003: ID 13fe:4100 Kingston Technology Company Inc. > Bus 001 Device 004: ID 413c:8197 Dell Computer Corp. > Bus 001 Device 005: ID 0c45:643f Microdia > Bus 002 Device 003: ID 413c:2513 Dell Computer Corp. internal USB Hub of > E-Port Replicator > Bus 003 Device 003: ID 03f0:1d17 Hewlett-Packard LaserJet 1320 > Bus 003 Device 004: ID 04fc:0c25 Sunplus Technology Co., Ltd SATALink > SPIF225A > Bus 002 Device 008: ID 04f9:0036 Brother Industries, Ltd > Bus 002 Device 005: ID 046d:c016 Logitech, Inc. Optical Wheel Mouse > Bus 002 Device 006: ID 03f0:0325 Hewlett-Packard > > ProblemType: Bug > DistroRelease: Ubuntu 12.04 > Package: cups 1.5.3-0ubuntu8 > ProcVersionSignature: Ubuntu 3.2.0-56.86-generic 3.2.51 > Uname: Linux 3.2.0-56-generic x86_64 > NonfreeKernelModules: nvidia > ApportVersion: 2.0.1-0ubuntu17.6 > Architecture: amd64 > Date: Mon Nov 18 12:51:54 2013 > MachineType: Dell Inc. Latitude E6530 > MarkForUpload: True > Papersize: letter > ProcEnviron: >LANGUAGE=en_US:en >TERM=xterm >PATH=(custom, no user) >LANG=en_US.UTF-8 >SHELL=/usr/bin/tcsh > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-56-generic > root=UUID=efda276f-9afa-49d6-9e59-f62c015cd09a ro quiet splash vt.handoff=7 > SourcePackage: cups > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 05/20/2013 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: A12 > dmi.board.name: 07Y85M > dmi.board.vendor: Dell Inc. > dmi.board.version: A01 > dmi.chassis.type: 9 > dmi.chassis.vendor: Dell Inc. > dmi.modalias: > dmi:bvnDellInc.:bvrA12:bd05/20/2013:svnDellInc.:pnLatitudeE6530:pvr01:rvnDellInc.:rn07Y85M:rvrA01:cvnDellInc.:ct9:cvr: > dmi.product.name: Latitude E6530 > dmi.product.version: 01 > dmi.sys.vendor: Dell Inc. > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1252473/+subscriptions > -- _ Professor Leo Simonleosi...@berkeley.edu Agricultural and Resource Economicshttp://are.berkeley.edu/~simon 207 Giannini Hall #3310(510) 917-2916 (cell) University of California at Berkeley Berkeley CA 94720-3310 (510) 643-8911 (fax) ~ ** Attachment added: "Brother_garbage_output.pdf" https://bugs.launchpad.net/bugs/1252473/+attachment/3912877/+files/Brother_garbage_output.pdf -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1252473 Title: Brother printer attached by usb prints garbage went sent a pdf of a scanned document To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1252473/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1252473] Re: Brother printer attached by usb prints garbage went sent a pdf of a scanned document
Is it garbage that would be worth posting a picture of? Or is it just a mess of characters. I'd hazard a guess that this is a cups-filters issue, but may be incorrect. ** Package changed: cups (Ubuntu) => cups-filters (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1252473 Title: Brother printer attached by usb prints garbage went sent a pdf of a scanned document To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1252473/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
