[Bug 125761] Re: constant problems communicating with exchange backend process

2008-04-10 Thread Basilio Kublik
Hi James
you report this bug some time ago, and there hasn't been any activity for a 
while, so i was wondering if this is still an issue for you.

Thanks

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[Bug 125761] Re: constant problems communicating with exchange backend process

2007-08-09 Thread James Lamb
Hi there,

another one, this time when the error occured I managed to get a
segmentation fault.

Regards,

James


** Attachment added: evolution-exchange debug log. v3
   http://launchpadlibrarian.net/8744055/evo-exchange3.log

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[Bug 125761] Re: constant problems communicating with exchange backend process

2007-08-09 Thread James Lamb
seg fault log

** Attachment added: seg fault log
   http://launchpadlibrarian.net/8744068/evo3.log

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[Bug 125761] Re: constant problems communicating with exchange backend process

2007-08-09 Thread James Lamb
Hello,

I have had another crash, This time it also seg faulted although the
detail in the log files is not as verbose.

Regards,

James


** Attachment added: evolution seg fault log file v4
   http://launchpadlibrarian.net/875/evo4.log

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[Bug 125761] Re: constant problems communicating with exchange backend process

2007-08-09 Thread James Lamb
Hi There,

Another crash for today, this time it seg faulted again.

Regards,

James


** Attachment added: evolution stack dump v5
   http://launchpadlibrarian.net/8746821/evo5.log

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[Bug 125761] Re: constant problems communicating with exchange backend process

2007-08-08 Thread James Lamb
Hello,

I have managed to get the error again where the exchange backend
connection has been lost. I have had a look over the log files and it
does not appear as though we have any information in there regarding the
crash. Here are the log files as required.

Regards,

James


** Attachment added: evolution-exchange backend debug log file.
   http://launchpadlibrarian.net/8736395/evo-exchange.log

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[Bug 125761] Re: constant problems communicating with exchange backend process

2007-08-08 Thread James Lamb
evolution debug log.


** Attachment added: evolution process log file.
   http://launchpadlibrarian.net/8736397/evo2.log

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[Bug 125761] Re: constant problems communicating with exchange backend process

2007-08-03 Thread James Lamb
Hi There,

I am in the process of trying to track the error down and get a crash
log. Several times I have had the program crash, but there has been
nothing that I would call a crash log. I have now made these variables
the defaults when I load the program to increase the likelyhood of me
being able to get the right information. I will update you as soon as I
have more info.

Regards,

James

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[Bug 125761] Re: constant problems communicating with exchange backend process

2007-07-23 Thread hggdh
Hi James, and sorry for the delay.

You state you had a crash, but you did not upload the coredump file --
so I guess you did not actually have a program crash, but just the
ocurrence of this error -- correct?

There is not, yet, enough data for us to pinpoint the problem. Please
follow the steps below (taken from link in a previous comment):

1. Exit evolution and run the command 'evolution --force-shutdown'
2. Run the command 'env E2K_DEBUG=4m 
${install_prefix}/libexec/evolution-exchange-storage  evo-exchange.log 
3. Run evolution itself as 'env E2K_DEBUG=m evolution --component=mail  
evo.log
4. Run until you have the failure, and then quit Evolution, and again run 
'evolution --force-shutdown' from a terminal.
5. Upload here the two log files.

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[Bug 125761] Re: constant problems communicating with exchange backend process

2007-07-19 Thread James Lamb
Here is my xsession-errors file

Regards,

James

** Attachment added: xsession-errors
   http://launchpadlibrarian.net/8528041/.xsession-errors

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[Bug 125761] Re: constant problems communicating with exchange backend process

2007-07-19 Thread James Lamb
Hi,

Please find attached a copy of my evo.log file that I have managed to
get a crash log for the application.

Regards,

James


** Attachment added: evolution log file
   http://launchpadlibrarian.net/8528040/evo.log

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[Bug 125761] Re: constant problems communicating with exchange backend process

2007-07-18 Thread James Lamb
Hello,

I have a crash please mark this bug as being private.

Regards,

James

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[Bug 125761] Re: constant problems communicating with exchange backend process

2007-07-18 Thread hggdh
done.

** Visibility changed to: Private

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[Bug 125761] Re: constant problems communicating with exchange backend process

2007-07-16 Thread hggdh
No problem.

(a) Can you please follow the instructions on
https://wiki.ubuntu.com/DebuggingProgramCrash, steps (1) and (2) as
written, and then add in the dbgsyms for Evolutiion, e-d-s, and
Evolution-exchange:

   sudo apt-get install evolution-dbgsym evolution-data-server-dbgsym
evolution-exchange-dbgsym

(b) Then please open a terminal  completely stop Evolution:

   evolution --force-shutdown

(c) Now please follow the instructions at the end of
http://www.gnome.org/projects/evolution/bugs.shtml (WRT Exchange
Connector Debug)

(d) start Evolution as shown below, and use it in such a way that you
get the error you describe:

   env CAMEL_DEBUG=all evolution  evo.log 21

Finally, attach here the output files generated by (c) and (d) above,
plus the ~/.xsession-errors.

If you happen to get a crash, please tell us before attaching here the
crash file (so that we can mark this bug private).

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[Bug 125761] Re: constant problems communicating with exchange backend process

2007-07-14 Thread James Lamb
Hi,

Sorry I missed those steps,

When I create an email I will add all of the people I am sending to,
generally with one person in the to, and the rest in the CC box. When I
send messages to many people (generally at least 8) the email addresses
are searched fine from the global address book until I hit a large
number. At that point I am unable to search the users any longer and
when I alt-tab back to the main evolution window I will have an error
saying that evolution is unable to communicate with the exchange backend
process. I then find that I am unable to fetch new emails etc until I
restart evolution.

I would have expected that the email client would be able to find the
additional users in the GAL and the exchange process would not die.

Regards,

James

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[Bug 125761] Re: constant problems communicating with exchange backend process

2007-07-13 Thread James Lamb

** Attachment added: Dependencies.txt
   http://launchpadlibrarian.net/8473742/Dependencies.txt

** Attachment added: ProcMaps.txt
   http://launchpadlibrarian.net/8473743/ProcMaps.txt

** Attachment added: ProcStatus.txt
   http://launchpadlibrarian.net/8473744/ProcStatus.txt

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[Bug 125761] Re: constant problems communicating with exchange backend process

2007-07-13 Thread hggdh
Thank you for taking the time to report this bug and helping to make
Ubuntu better. Unfortunately we can't fix it, because your description
didn't include enough information. We'd be grateful if you would then
provide a more complete description of the problem.

We have instructions on debugging some types of problems. [WWW]
http://wiki.ubuntu.com/DebuggingProcedures

At a minimum, we need:
1. the specific steps or actions you took that caused you to encounter the 
problem,
2. *the behavior you expected*, and
3. *the behavior you actually encountered (in as much detail as possible)*.
Thanks!

In other words, you stated you encounter a problem, but did not state
*what* problem is it.

** Changed in: evolution (Ubuntu)
   Importance: Undecided = Medium
 Assignee: (unassigned) = Ubuntu Desktop Bugs
   Status: New = Incomplete

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