[Bug 1277528] Re: [Asus N550JV] Bluetooth not working initially

2014-11-10 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete = Expired

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Title:
  [Asus N550JV] Bluetooth not working initially

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[Bug 1277528] Re: [Asus N550JV] Bluetooth not working initially

2014-09-11 Thread Fuujuhi
Why expired / incomplete ? This bug should be at least confirmed. BIOS
was upgraded back to 208 as per comment #7

** Changed in: linux (Ubuntu)
   Status: Expired = Confirmed

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Title:
  [Asus N550JV] Bluetooth not working initially

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[Bug 1277528] Re: [Asus N550JV] Bluetooth not working initially

2014-09-11 Thread Christopher M. Penalver
Fuujuhi, please do not adjust the Status of this report as you are not the 
original reporter. So your hardware and problem may be tracked, could you 
please file a new report with Ubuntu by executing the following in a terminal 
while booted into the default Ubuntu kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: 
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: 
https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: 
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

As well, please do not announce in this report you created a new bug
report.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

** Changed in: linux (Ubuntu)
   Status: Confirmed = Incomplete

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  [Asus N550JV] Bluetooth not working initially

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[Bug 1277528] Re: [Asus N550JV] Bluetooth not working initially

2014-09-02 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete = Expired

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Title:
  [Asus N550JV] Bluetooth not working initially

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[Bug 1277528] Re: [Asus N550JV] Bluetooth not working initially

2014-07-04 Thread Christopher M. Penalver
Max Schwarz, thank you for your comment. So your hardware and problem may be 
tracked, could you please file a new report with Ubuntu by executing the 
following in a terminal while booted into the default Ubuntu kernel (not a 
mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: 
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: 
https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: 
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

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Title:
  [Asus N550JV] Bluetooth not working initially

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[Bug 1277528] Re: [Asus N550JV] Bluetooth not working initially

2014-07-03 Thread Max Schwarz
By the way, I'm using kernel 3.15.3, so it's probably not fixed
upstream. If my theory turns out to be true, then there is a kernel bug
(allowing rfkill to interrupt the fw transfer), but also an easy
userspace fix (delay rfkill-restore until hci0 is up).

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  [Asus N550JV] Bluetooth not working initially

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[Bug 1277528] Re: [Asus N550JV] Bluetooth not working initially

2014-07-03 Thread Max Schwarz
I also work with an ASUS n550jv.

It's possible that this problem is caused by /etc/init/rfkill-
restore.conf. I noticed that ath3k was complaining about a failed
firmware download right after that script is run.

This is my theory on what is happening: ath3k starts the firmware
download. rfkill-restore decides to (for some reason) block/unblock the
asus-bluetooth rfkill. This disrupts the firmware download, and the
device is in an unrecoverable state.

Since disabling the rfkill-restore.conf via
echo manual | sudo tee /etc/init/rfkill-restore.override
the problem has not occured for over 10 reboots. I had one issue (fw download 
failed with a different message) after a forced shutdown (holding the power 
button), but one reboot later everything was okay.

That's no guarantee, but maybe this helps.

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Title:
  [Asus N550JV] Bluetooth not working initially

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[Bug 1277528] Re: [Asus N550JV] Bluetooth not working initially

2014-06-28 Thread Christopher M. Penalver
Simone Fabris, thank you for your comment. So your hardware and problem may be 
tracked, could you please file a new report with Ubuntu by executing the 
following in a terminal while booted into the default Ubuntu kernel (not a 
mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: 
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: 
https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: 
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

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Title:
  [Asus N550JV] Bluetooth not working initially

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[Bug 1277528] Re: [Asus N550JV] Bluetooth not working initially

2014-06-27 Thread Simone Fabris
I have the same problem on Asus N550JV, latest BIOS, Ubuntu 14.04

** Changed in: linux (Ubuntu)
   Status: Expired = Incomplete

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[Bug 1277528] Re: [Asus N550JV] Bluetooth not working initially

2014-04-19 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete = Expired

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Title:
  [Asus N550JV] Bluetooth not working initially

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[Bug 1277528] Re: [Asus N550JV] Bluetooth not working initially

2014-02-18 Thread alperyilmaz
Hi Christopher,

I am very sorry, I thought I upgraded to the latest BIOS. But it looks
like I upgraded to previous version.

I upgraded the BIOS to version 208 after your message, and the terminal code 
shows this:
$ sudo dmidecode -s bios-version  sudo dmidecode -s bios-release-date
N550JV.208
11/19/2013

After that I booted to live USB 10 times. Here's the summary:
1. and 2. trials, adapter was not recognized (hcitool dev was empty) and 
there was NO soft block. No matter what I tried bluetooth didn't work.

3. trial, Adapter was not recognized initially and there was soft block.
After unblocking adapter was recognized and then bluetooth worked

4 thru 10. trials: Adapter was recognized (hcitool dev gave an ID) and
there was NO soft block, bluetooth worked without any
workarounds/tweaks.

If you find these tests inconclusive I can do much more tests.

Thanks for your time and help.

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[Bug 1277528] Re: [Asus N550JV] Bluetooth not working initially

2014-02-18 Thread Christopher M. Penalver
alperyilmaz, thanks for updating your BIOS. It would appear based on
your testing that some improvement was had due to this, but an updated
driver would need to take it the rest of the way.

Could you please test the latest upstream kernel available (not the daily 
folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow 
additional upstream developers to examine the issue. Once you've tested the 
upstream kernel, please comment on which kernel version specifically you 
tested. If this bug is fixed in the mainline kernel, please add the following 
tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For 
example:
kernel-fixed-upstream-3.14-rc3

This can be done by clicking on the yellow circle with a black pencil icon next 
to the word Tags located at the bottom of the bug description. As well, please 
remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags removed: bios-outdated-208
** Tags added: latest-bios-208

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  [Asus N550JV] Bluetooth not working initially

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[Bug 1277528] Re: [Asus N550JV] Bluetooth not working initially

2014-02-16 Thread Christopher M. Penalver
** Description changed:

- Initially bluetooth doesn't work. rfkill list shows bluetooth is soft
- blocked.
+ Initially bluetooth doesn't work. rfkill list either shows bluetooth
+ is soft blocked, or unblocked. If it boots unblocked, it does not work.
  
- WORKAROUND: sudo rfkill unblock bluetooth and I was able to pair a
- bluetooth mouse and the connection was persistent (not sporadic). I even
- tried this; I paired a tablet and streamed audio from tablet to my
- laptop.
+ WORKAROUND: Only if it is soft blocked sudo rfkill unblock bluetooth
+ and I was able to pair a bluetooth mouse and the connection was
+ persistent (not sporadic). I even tried this; I paired a tablet and
+ streamed audio from tablet to my laptop.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-7-generic 3.13.0-7.25
  ProcVersionSignature: Ubuntu 3.13.0-7.25-generic 3.13.1
  Uname: Linux 3.13.0-7-generic x86_64
  ApportVersion: 2.13.2-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  ubuntu 2609 F pulseaudio
   /dev/snd/controlC0:  ubuntu 2609 F pulseaudio
  CasperVersion: 1.337
  CurrentDesktop: Unity
  Date: Fri Feb  7 16:12:13 2014
  LiveMediaBuild: Ubuntu 14.04 LTS Trusty Tahr - Alpha amd64 (20140205)
  MachineType: ASUSTeK COMPUTER INC. N550JV
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi 
file=/cdrom/preseed/username.seed boot=casper quiet splash --
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-7-generic N/A
   linux-backports-modules-3.13.0-7-generic  N/A
   linux-firmware1.123
  SourcePackage: linux
  StagingDrivers: rts5139
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/17/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: N550JV.207
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: N550JV
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrN550JV.207:bd09/17/2013:svnASUSTeKCOMPUTERINC.:pnN550JV:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN550JV:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: N550JV
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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  [Asus N550JV] Bluetooth not working initially

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[Bug 1277528] Re: [Asus N550JV] Bluetooth not working initially

2014-02-16 Thread Christopher M. Penalver
alperyilmaz, as per http://www.asus.com/Notebooks_Ultrabooks/N550JV#support, an 
update to your BIOS is available (208). If you update to this following 
https://help.ubuntu.com/community/BiosUpdate does it change anything?  If it 
doesn't, could you please both specify what happened, and provide the output of 
the following terminal command:
sudo dmidecode -s bios-version  sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

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