[Bug 1299007] Re: [ASUS Z87-PRO] suspend/resume failure
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1299007 Title: [ASUS Z87-PRO] suspend/resume failure To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1299007/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1299007] Re: [ASUS Z87-PRO] suspend/resume failure
If "echo none > /sys/power/pm_test" doesn't work then it can be a platform firmware (i.e. BIOS) issue. Upgrade the BIOS may help. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1299007 Title: [ASUS Z87-PRO] suspend/resume failure To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1299007/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1299007] Re: [ASUS Z87-PRO] suspend/resume failure
Sam (sr897), as the root cause of this report isn't confirmed to be solely dependent on the motherboard, it is most helpful if you use the computer the problem is reproducible with, and provide necessary debugging logs by filing a new report with Ubuntu via a terminal: ubuntu-bug linux Please feel free to subscribe me to it. Also, please note as per the article https://wiki.ubuntu.com/DebuggingKernelSuspend manually attached files should be uncompressed and untarred (not zipped, gzipped, etc.). ** Attachment removed: "Debug files kernel 4.20.0-042000.zip" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1299007/+attachment/5225769/+files/Debug%20files%20kernel%204.20.0-042000.zip ** Attachment removed: "Debug files kernel 4.15.0.20.21.zip" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1299007/+attachment/5225768/+files/Debug%20files%20kernel%204.15.0.20.21.zip -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1299007 Title: [ASUS Z87-PRO] suspend/resume failure To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1299007/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1299007] Re: [ASUS Z87-PRO] suspend/resume failure
Debug info for Kernel 4.20.0-042000 https://wiki.ubuntu.com/DebuggingKernelSuspend Debugging information to provide in the bug report Kernel 4.20.0-042000 = 1. Issue occurs with resume from 'Suspend to ram' (not hibernate). 2. Suspend action initiated by clicking Suspend in the GUI. 3. Resume initiated by pressing power button on PC case. 4. Attached. 5. (echo freezer > /sys/power/pm_test) UI froze for few seconds. System returned to normal operation. 6. (echo devices > /sys/power/pm_test) Display switched off for few seconds. Standby flashing LED on PC case not observed (remained in solid 'ON' state). System returned to normal operation after few seconds. 7. (echo platform > /sys/power/pm_test) Display switched off for few seconds. Standby flashing LED on PC case not observed (remained in solid 'ON' state). System returned to normal operation after few seconds. 8. (echo processors > /sys/power/pm_test) Display switched off for few seconds. Standby flashing LED on PC case not observed (remained in solid 'ON' state). System returned to normal operation after few seconds. 9. (echo core > /sys/power/pm_test) Display switched off for few seconds. Standby flashing LED on PC case not observed (remained in solid 'ON' state). System returned to normal operation after few seconds. 10. (echo none > /sys/power/pm_test) Display switched off. All fans powered off (CPU fan, PSU fan). Standby LED flashing on PC case. Resume initiated by pressing power button on PC case. Display remained off - LCD monitor standby LED flashing. System not responsive. Caps-lock button not responding; USB keyboard remove-reattach not effective. Rebooted manually (cycled power). 11. suspend_stats output after successful restore at step 6 (devices) provided. Notably, on this kernel version system returns to normal operation at step 6 (echo devices > /sys/power/pm_test). On kernel 4.15.0.20.21, system does not restore. However, system still does not restore from step 10 (echo none > /sys/power/pm_test). ** Attachment added: "Debug files kernel 4.20.0-042000.zip" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1299007/+attachment/5225769/+files/Debug%20files%20kernel%204.20.0-042000.zip -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1299007 Title: [ASUS Z87-PRO] suspend/resume failure To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1299007/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1299007] Re: [ASUS Z87-PRO] suspend/resume failure
Debug info for Kernel 4.15.0.20.21 https://wiki.ubuntu.com/DebuggingKernelSuspend Debugging information to provide in the bug report Kernel 4.15.0.20.21 = 1. Issue occurs with resume from 'Suspend to ram' (not hibernate). 2. Suspend action initiated by clicking Suspend in the GUI. 3. Resume initiated by pressing power button on PC case. 4. Attached. 5. (echo freezer > /sys/power/pm_test) UI froze for few seconds. System returned to normal operation after few seconds. 6. (echo devices > /sys/power/pm_test) Display switched off for few seconds. Standby flashing LED on PC case not observed (remained in solid 'ON' state). Display switched on again - showed Gnome UI in the same state as immediately before suspend. System not responsive. Caps-lock button not responding; USB keyboard remove-reattach not effective. Rebooted manually (cycled power). After display switched on again; system started to respond to ping from network. Could not connect via ssh, despite being able to ping. 7. (echo platform > /sys/power/pm_test) Display switched off for few seconds. Standby flashing LED on PC case not observed (remained in solid 'ON' state). Display switched on again - showed Gnome UI in the same state as immediately before suspend. System not responsive. Caps-lock button not responding; USB keyboard remove-reattach not effective. Rebooted manually (cycled power). 8. (echo processors > /sys/power/pm_test) Display switched off for few seconds. Standby flashing LED on PC case not observed (remained in solid 'ON' state). Display switched on again - showed Gnome UI in the same state as immediately before suspend. System not responsive. Caps-lock button not responding; USB keyboard remove-reattach not effective. Rebooted manually (cycled power). 9. (echo core > /sys/power/pm_test) Display switched off for few seconds. Standby flashing LED on PC case not observed (remained in solid 'ON' state). Display switched on again - showed Gnome UI in the same state as immediately before suspend. System not responsive. Caps-lock button not responding; USB keyboard remove-reattach not effective. Rebooted manually (cycled power). 10. (echo none > /sys/power/pm_test) Display switched off. All fans powered off (CPU fan, PSU fan). Standby LED flashing on PC case. Resume initiated by pressing power button on PC case. Display remained off - LCD monitor standby LED flashing. System not responsive. Caps-lock button not responding; USB keyboard remove-reattach not effective. Rebooted manually (cycled power). 11. Unable to execute cat after reboot. sudo cat /sys/kernel/debug/suspend_stats cat: /sys/kernel/debug/suspend_stats: Operation not permitted ** Attachment added: "Debug files kernel 4.15.0.20.21.zip" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1299007/+attachment/5225768/+files/Debug%20files%20kernel%204.15.0.20.21.zip -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1299007 Title: [ASUS Z87-PRO] suspend/resume failure To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1299007/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1299007] Re: [ASUS Z87-PRO] suspend/resume failure
I have the same issue with Asus Z87-Pro motherboard. Running a newer BIOS and newer kernel. Command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date Output: 2103 08/18/2014 I believe 2103 is the latest BIOS for this motherboard. ** Changed in: linux (Ubuntu) Status: Expired => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1299007 Title: [ASUS Z87-PRO] suspend/resume failure To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1299007/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1299007] Re: [ASUS Z87-PRO] suspend/resume failure
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1299007 Title: [ASUS Z87-PRO] suspend/resume failure To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1299007/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
