[Bug 1311737] Re: Shotwell crashes on launch

[chrisedona...@gmail.com]

Thank you!

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1311737

Title:
  Shotwell crashes on launch

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gst-libav1.0/+bug/1311737/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 1311737] Re: Shotwell crashes on launch

[Sebastien Bacher]

Thanks for the details, that's indeed a segfault in gst-libav, it's
likely trying to import a video and segfaulting on it. You might want to
try to figure which one is creating the issue.

Ideally somebody able to reproduce the bug would report it upstream on
https://bugzilla.gnome.org/enter_bug.cgi?product=gstreamer as well

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1311737

Title:
  Shotwell crashes on launch

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gst-libav1.0/+bug/1311737/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 1311737] Re: Shotwell crashes on launch

[chrisedona...@gmail.com]

Thank you for all your help with this, I really appreciate it! Here's
round 2 of Backtrace, after I installed the gstreamer deb:

** Attachment added: "gdb-shotwell.txt"
   
https://bugs.launchpad.net/ubuntu/+source/gst-libav1.0/+bug/1311737/+attachment/4095450/+files/gdb-shotwell.txt

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1311737

Title:
  Shotwell crashes on launch

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gst-libav1.0/+bug/1311737/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 1311737] Re: Shotwell crashes on launch

[chrisedona...@gmail.com]

also i checked the var/crash folder again and found a report.

** Attachment added: "_usr_lib_shotwell_shotwell-video-thumbnailer.1000.crash"
   
https://bugs.launchpad.net/ubuntu/+source/gst-libav1.0/+bug/1311737/+attachment/4095510/+files/_usr_lib_shotwell_shotwell-video-thumbnailer.1000.crash

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1311737

Title:
  Shotwell crashes on launch

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gst-libav1.0/+bug/1311737/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 1311737] Re: Shotwell crashes on launch

[Sebastien Bacher]

The issue is in gst-libav1.0
0x7fff8c597dd2 in ?? () from 
/usr/lib/x86_64-linux-gnu/gstreamer-1.0/libgstlibav.so

It's likely hitting a bug on a video it tries to import. Could you
install http://ddebs.ubuntu.com/pool/universe/g/gst-
libav1.0/gstreamer1.0-libav-dbgsym_1.2.3-1_amd64.ddeb and get another
backtrace?

** Changed in: shotwell (Ubuntu)
   Status: Invalid => New

** Package changed: shotwell (Ubuntu) => gst-libav1.0 (Ubuntu)

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1311737

Title:
  Shotwell crashes on launch

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gst-libav1.0/+bug/1311737/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 1311737] Re: Shotwell crashes on launch

[chrisedona...@gmail.com]

Here you go

** Attachment added: "gdb-shotwell.txt"
   
https://bugs.launchpad.net/ubuntu/+source/shotwell/+bug/1311737/+attachment/4095439/+files/gdb-shotwell.txt

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1311737

Title:
  Shotwell crashes on launch

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/shotwell/+bug/1311737/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 1311737] Re: Shotwell crashes on launch

[Sebastien Bacher]

>  (gdb) run 

that should be "run" if you don't have argument to use

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1311737

Title:
  Shotwell crashes on launch

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/shotwell/+bug/1311737/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 1311737] Re: Shotwell crashes on launch

[chrisedona...@gmail.com]

Here's the output of the gdb txt file:

GNU gdb (Ubuntu 7.7-0ubuntu3) 7.7
Copyright (C) 2014 Free Software Foundation, Inc.
License GPLv3+: GNU GPL version 3 or later 
This is free software: you are free to change and redistribute it.
There is NO WARRANTY, to the extent permitted by law.  Type "show copying"
and "show warranty" for details.
This GDB was configured as "x86_64-linux-gnu".
Type "show configuration" for configuration details.
For bug reporting instructions, please see:
.
Find the GDB manual and other documentation resources online at:
.
For help, type "help".
Type "apropos word" to search for commands related to "word"...
Reading symbols from shotwell...Reading symbols from 
/usr/lib/debug/.build-id/b0/4b60768d855862adc804df159b84bf2e255196.debug...done.
done.
(gdb) handle SIG33 pass nostop noprint
SignalStop  Print   Pass to program Description
SIG33 NoNo  Yes Real-time event 33
(gdb) set pagination 0
(gdb) run 
Starting program: /usr/bin/shotwell 
/bin/bash: -c: line 0: syntax error near unexpected token `newline'
/bin/bash: -c: line 0: `exec /usr/bin/shotwell '
During startup program exited with code 1.
(gdb) backtrace full
No stack.
(gdb) info registers
The program has no registers now.
(gdb) x/16i $pc
No registers.
(gdb) thread apply all backtrace
(gdb) quit


Does that help??

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1311737

Title:
  Shotwell crashes on launch

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/shotwell/+bug/1311737/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 1311737] Re: Shotwell crashes on launch

[chrisedona...@gmail.com]

I think I figured it out. Hang tight!

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1311737

Title:
  Shotwell crashes on launch

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/shotwell/+bug/1311737/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 1311737] Re: Shotwell crashes on launch

[chrisedona...@gmail.com]

I'm sorry, I've been using Ubuntu for many years now, but I'm still very
much a novice who's good at research and copy-paste. I'm not sure how to
run shotwell from the command line, except to simply launch it. If you
give me more specific instructions, I can run them and get back to you.
I looked at gdb and should be able to run that. Do I start gdb first and
then try to run shotwell? How does that work? Sorry...

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1311737

Title:
  Shotwell crashes on launch

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/shotwell/+bug/1311737/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 1311737] Re: Shotwell crashes on launch

[Sebastien Bacher]

Do you have any error if you run it manually on a command line? Can you
try to get a backtrace (https://wiki.ubuntu.com/Backtrace) using gdb?

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1311737

Title:
  Shotwell crashes on launch

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/shotwell/+bug/1311737/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 1311737] Re: Shotwell crashes on launch

[chrisedona...@gmail.com]

The problem is that Shotwell isn't generating a crash report. It's
simply closing when importing because it's overloading or something. I
checked my crash report folder, but didn't find any reports relating to
shotwell. Sorry this doesn't help. Thank you for reading my bug.
Hopefully someone else will be able to be more specific.

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1311737

Title:
  Shotwell crashes on launch

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/shotwell/+bug/1311737/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 1311737] Re: Shotwell crashes on launch

[Sebastien Bacher]

Thank you for taking the time to report this bug and helping to make
Ubuntu better. However, your crash report is either missing or
challenging to deal with as a ".crash" file. Please follow these
instructions to have apport report a new bug about your crash that can
be dealt with by the automatic retracer.

If you are running the Ubuntu Stable Release you might need to enable
apport in /etc/default/apport and restart.

Now open your file manager, navigate to your /var/crash directory and open the 
crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 
'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is 
the crash you would like to report. If you get an error that you aren't allowed 
to access this report you will have to file it with 'sudo ubuntu-bug 
/var/crash/_my_crash_report.crash'.

I'm closing this bug report since the process outlined above will
automatically open a new bug report which can then dealt with more
efficiently. Thanks in advance for your cooperation and understanding.

** Changed in: shotwell (Ubuntu)
   Importance: Undecided => High

** Changed in: shotwell (Ubuntu)
   Status: New => Invalid

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1311737

Title:
  Shotwell crashes on launch

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/shotwell/+bug/1311737/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 1311737] Re: Shotwell crashes on launch

[chrisedona...@gmail.com]

I did a complete removal and re-install of shotwell and discovered that
the crash happens during import. I managed to turn off the auto-import
function before the program closed and now it doesn't crash anymore.
When I try to do a fresh import from my Pictures folder, it crashes
again. It's something to do with the importing, if that helps. I read
other bugs on here and noticed some mentioning the spike in memory usage
when scanning RAW files. Hope that helps.

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1311737

Title:
  Shotwell crashes on launch

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/shotwell/+bug/1311737/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs