Re: [Bug 1323861] Re: Installer looses eth0
Network issues continued after rebooting into my newly-installed system, but I have resolved the issue with a firmware update for the network device from Dell. For future reference, the firmware update can be downloaded from here, along with all of the other updates: http://www.dell.com/support/home/us/en/04/product- support/product/poweredge-r300/drivers The firmware that you want is the one for the Broadcom NeXtreme I and II Network Device Firmware 7.8.0 FYI: Dell provides firmware update programs for RedHat and Windows. The RedHat version did not work under Ubuntu (would not run the update at all), nor did it work under a Fedora Live CD (the update ran, but failed, and restored the original firmware upon failure). In order to install the firmware update I had to wipe the drive and install Windows, and then run the Windows version of the firmware update program. That made me sad. I did not have to install any of the other updates in order to get things working, only the update for the Broadcom was required. After upgrading the firmware and repeating the installation everything has gone smoothly. I apologize for the inconvenience to the Ubuntu developer team, and I thank you for all of your hard work. I consider the matter closed. Michael On 05/28/2014 08:35 PM, Christopher M. Penalver wrote: msp3k, thank you for reporting this and helping make Ubuntu better. As per www.dell.com/support/home/us/en/04/product-support/product/poweredge-r300/drivers an update to your BIOS is available (1.5.2). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version sudo dmidecode -s bios-release-date Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Thank you for your understanding. ** Tags added: bios-outdated-1.5.2 ** Summary changed: - Installer looses eth0 + [Dell PowerEdge R300] Installer looses eth0 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1323861 Title: [Dell PowerEdge R300] Installer looses eth0 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1323861/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1323861] Re: Installer looses eth0
** Package changed: ubuntu = linux (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1323861 Title: Installer looses eth0 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1323861/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1323861] Re: Installer looses eth0
** Changed in: linux (Ubuntu) Importance: Undecided = Medium -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1323861 Title: Installer looses eth0 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1323861/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1323861] Re: Installer looses eth0
** Tags added: regression-release -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1323861 Title: Installer looses eth0 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1323861/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1323861] Re: Installer looses eth0
apport information ** Tags added: apport-collected trusty ** Description changed: During installation of Ubuntu 14.04 Server amd64, the installer correctly configures eth0 (via static IP in my case) and retrieves the host name and domain name from the DNS server. But it then loses connection with eth0 sometime shortly afterwards. /var/log/syslog shows the following: May 27 21:26:24 kernel: [ 38.244015] tg3 :01:00.0: vpd r/w failed. This is likely a firmware bug on this device. Contact the card vendor for a firmware update. The installation continues and completes, but hangs periodically whenever the installation process attempts to access the network. After rebooting the network devices work fine. (Although it does mean that my pre-seeded post-install scripts fail to install my repository and custom packages, as that requires network access.) - The hardware in question is a Dell R300 with dual Broadcom Corporation - NetXtreme BCM5722 Gigabit Ethernet. Said hardware has been running - Ubuntu 10.04, 11.04, and 12.04 flawlessly for years. + The hardware in question is a Dell R300 with dual Broadcom Corporation NetXtreme BCM5722 Gigabit Ethernet. Said hardware has been running Ubuntu 10.04, 11.04, and 12.04 flawlessly for years. + --- + ApportVersion: 2.14.1-0ubuntu3.2 + Architecture: amd64 + AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: + CRDA: Error: [Errno 2] No such file or directory + DistroRelease: Ubuntu 14.04 + HibernationDevice: RESUME=UUID=358fe5e4-5a40-4e20-9fda-385b27f5e416 + InstallationDate: Installed on 2014-05-27 (0 days ago) + InstallationMedia: Ubuntu-Server 14.04 LTS Trusty Tahr - Release amd64 (20140416.2) + IwConfig: + eth0 no wireless extensions. + + eth1 no wireless extensions. + + lono wireless extensions. + MachineType: Dell Inc. PowerEdge R300 + Package: linux (not installed) + ProcFB: 0 radeondrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic root=UUID=f5b0e58b-8a20-48b8-a6ea-85097de75e22 ro + ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11 + PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. + RelatedPackageVersions: + linux-restricted-modules-3.13.0-27-generic N/A + linux-backports-modules-3.13.0-27-generic N/A + linux-firmware 1.127.2 + RfKill: Error: [Errno 2] No such file or directory + Tags: trusty + Uname: Linux 3.13.0-27-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: + + _MarkForUpload: True + dmi.bios.date: 08/15/2008 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: 1.3.0 + dmi.board.name: 0TY179 + dmi.board.vendor: Dell Inc. + dmi.board.version: A02 + dmi.chassis.type: 23 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvr1.3.0:bd08/15/2008:svnDellInc.:pnPowerEdgeR300:pvr:rvnDellInc.:rn0TY179:rvrA02:cvnDellInc.:ct23:cvr: + dmi.product.name: PowerEdge R300 + dmi.sys.vendor: Dell Inc. ** Attachment added: AlsaInfo.txt https://bugs.launchpad.net/bugs/1323861/+attachment/4121450/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1323861 Title: Installer looses eth0 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1323861/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1323861] Re: Installer looses eth0
msp3k, thank you for reporting this and helping make Ubuntu better. As per www.dell.com/support/home/us/en/04/product-support/product/poweredge-r300/drivers an update to your BIOS is available (1.5.2). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version sudo dmidecode -s bios-release-date Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Thank you for your understanding. ** Tags added: bios-outdated-1.5.2 ** Summary changed: - Installer looses eth0 + [Dell PowerEdge R300] Installer looses eth0 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1323861 Title: [Dell PowerEdge R300] Installer looses eth0 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1323861/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1323861] Re: Installer looses eth0
Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode. To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1323861/+editstatus and add the package name in the text box next to the word Package. [This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.] ** Tags added: bot-comment -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1323861 Title: Installer looses eth0 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1323861/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
