[Bug 1328984] Re: Regression: Kernel 3.2.0-64 fails to boot with USB3 controller card

2014-06-14 Thread Christopher M. Penalver
Maciej Puzio, could you please test the latest upstream kernel available from 
the first line at the top page (not the daily folder) following 
https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional 
upstream developers to examine the issue. Once you've tested the upstream 
kernel, please comment on which kernel version specifically you tested. If this 
bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For 
example:
kernel-fixed-upstream-3.15

This can be done by clicking on the yellow circle with a black pencil icon next 
to the word Tags located at the bottom of the bug description. As well, please 
remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags removed: kernel udev usb
** Tags added: 1.12.0 latest-bios- needs-bisect regression-update

** Summary changed:

- Regression: Kernel 3.2.0-64 fails to boot with USB3 controller card
+ [Dell PowerEdge R510] Regression: Kernel 3.2.0-64 fails to boot with USB3 
controller card

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Title:
  [Dell PowerEdge R510] Regression: Kernel 3.2.0-64 fails to boot with
  USB3 controller card

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[Bug 1328984] Re: Regression: Kernel 3.2.0-64 fails to boot with USB3 controller card

2014-06-14 Thread Christopher M. Penalver
Maciej Puzio, it's strongly preferred one reports on a per hardware
basis, as it's cheap to mark something a duplicate of another if
determined as such.

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Title:
  [Dell PowerEdge R510] Regression: Kernel 3.2.0-64 fails to boot with
  USB3 controller card

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[Bug 1328984] Re: Regression: Kernel 3.2.0-64 fails to boot with USB3 controller card

2014-06-13 Thread Maciej Puzio
I'm attaching the file generated by command:
apport-cli -f -p linux --save bug1328984.apport
This was done with the machine running 12.04 Server with kernel 3.2.0-63.

May I ask for the reply to my question about the results of testing the
problem on a different hardware? (The regression has been reproduced,
but symptoms are somewhat different, and I worry about confusion which
may result from mixing discussion about two hardware configurations. On
the other hand, I am reluctant to start a new bug report, as this
appears to be a single bug.)

** Attachment added: "Result of apport-cli"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1328984/+attachment/4130995/+files/bug1328984.apport

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Title:
  Regression: Kernel 3.2.0-64 fails to boot with USB3 controller card

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[Bug 1328984] Re: Regression: Kernel 3.2.0-64 fails to boot with USB3 controller card

2014-06-12 Thread Christopher M. Penalver
Maciej Puzio, could you please boot into 14.04 Server via
http://releases.ubuntu.com/trusty/ (or 10.04/other release if that
doesn't work), gather the apport-collect file, use a USB stick to move
the data to another computer, and attach the file manually to this
report?

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Title:
  Regression: Kernel 3.2.0-64 fails to boot with USB3 controller card

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[Bug 1328984] Re: Regression: Kernel 3.2.0-64 fails to boot with USB3 controller card

2014-06-12 Thread Maciej Puzio
I am unable to submit apport-collected data due to what appears to be
numerous bugs in apport tools:

1. Submitting data directly from the affected machine is not possible
due to apport not being able to connect through a proxy.

2. Following instructions on referenced page to submit previously
created .apport file using ubuntu-bug does not work, because ubuntu-bug
ignores file specified in -c or --crash-file parameter, and proceeds to
gather system information from the machine on which it is running. As
this is a wrong machine, I had no choice but to cancel the submission.

3. In addition, ubuntu-bug generates the following error: 
No packages found matching linux.
ERROR: hook /usr/share/apport/general-hooks/cloud_archive.py crashed

At this point debugging apport is not my priority. I would be grateful
if you indicate an alternative way to proceed.

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Title:
  Regression: Kernel 3.2.0-64 fails to boot with USB3 controller card

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[Bug 1328984] Re: Regression: Kernel 3.2.0-64 fails to boot with USB3 controller card

2014-06-12 Thread Maciej Puzio
Thank you for the information. I collected apport data, but I am
currently unable to submit it, as the procedure outlined on the linked
page still requires usage of tools that do not work with a proxy. Unless
I run into more apport-related problems, I will be able to submit it
later today or tomorrow.

In the meantime, I managed to replicate the regression on a different
hardware (still using HighPoint RocketU 1144C and Areca ARC-5040).
Should I include my observations, error logs and apport-collected data
from that machine in this bug report, or should I create a new bug?

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Title:
  Regression: Kernel 3.2.0-64 fails to boot with USB3 controller card

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[Bug 1328984] Re: Regression: Kernel 3.2.0-64 fails to boot with USB3 controller card

2014-06-12 Thread Christopher M. Penalver
Maciej Puzio:

1) The purpose of the apport-collect is to gather the necessary debug
information about your hardware, not provide logs about the crash.

2) One may utilize https://help.ubuntu.com/community/ReportingBugs
#Filing_bugs_when_off-line to attach the file to this report.

** Changed in: linux (Ubuntu)
   Importance: Undecided => High

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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  Regression: Kernel 3.2.0-64 fails to boot with USB3 controller card

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[Bug 1328984] Re: Regression: Kernel 3.2.0-64 fails to boot with USB3 controller card

2014-06-11 Thread Maciej Puzio
I am unable to run the apport-collect command for two reasons:

1. The bug in question renders the machine unbootable. To boot the
machine and run apport-collect, it is necessary to change either the
software or hardware configuration. This would create an environment in
which bug is not reproducible.

2. Two affected machines are servers located behind a corporate proxy.
Apport-collect does not allow transmission through a proxy.

As instructed, I am changing the status to 'Confirmed'.

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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Title:
  Regression: Kernel 3.2.0-64 fails to boot with USB3 controller card

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[Bug 1328984] Re: Regression: Kernel 3.2.0-64 fails to boot with USB3 controller card

2014-06-11 Thread Brad Figg
** Package changed: linux-meta (Ubuntu) => linux (Ubuntu)

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Title:
  Regression: Kernel 3.2.0-64 fails to boot with USB3 controller card

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[Bug 1328984] Re: Regression: Kernel 3.2.0-64 fails to boot with USB3 controller card

2014-06-11 Thread Maciej Puzio
** Project changed: software-center => linux-meta (Ubuntu)

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  Regression: Kernel 3.2.0-64 fails to boot with USB3 controller card

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