Public bug reported:
Describe what happened:
I have a system with two users (bob and alice) granted administrator
privileges. Both users are typically logged in, using 'switch user' to
change between them. The update manager will indicate to user bob that
updates are available, but bob ignores the dialog. When alice switches
to her desktop, there is an active app on the unity bar for 'Software
Updater'. The shortcut is not responsive to clicking or middle-
clicking. Running 'update-manager' from the command line has no effect
as well.
What you expect:
The 'Software Updater' app should be responsive for alice allowing her
to install the updates.
$ lsb_release -rd
Description: Ubuntu 14.04 LTS
Release: 14.04
$ apt-cache policy update-manager
update-manager:
Installed: 1:0.196.12
Candidate: 1:0.196.12
Version table:
*** 1:0.196.12 0
500 http://us.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64
Packages
100 /var/lib/dpkg/status
1:0.196.11 0
500 http://us.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: update-manager 1:0.196.12
ProcVersionSignature: Ubuntu 3.13.0-30.54-generic 3.13.11.2
Uname: Linux 3.13.0-30-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Aptdaemon:
Architecture: amd64
CurrentDesktop: Unity
Date: Sat Jul 5 19:52:25 2014
DpkgHistoryLog.txt:
DpkgTerminalLog.txt:
ExecutablePath: /usr/bin/update-manager
GsettingsChanges:
b'com.ubuntu.update-manager' b'show-details' b'true'
b'com.ubuntu.update-manager' b'window-height' b'582'
b'com.ubuntu.update-manager' b'first-run' b'false'
b'com.ubuntu.update-manager' b'window-width' b'444'
b'com.ubuntu.update-manager' b'launch-time' b'1404592982'
InstallationDate: Installed on 2014-05-25 (41 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
InterpreterPath: /usr/bin/python3.4
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_US
PATH=(custom, user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: update-manager
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: update-manager (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug trusty
** Attachment added: "Unity bar when in a bad state"
https://bugs.launchpad.net/bugs/1338174/+attachment/4146344/+files/Screenshot%20from%202014-07-05%2016%3A50%3A01.png
** Description changed:
- Placeholder since launchpad crashed last time
+ Describe what happened:
+
+ I have a system with two users (bob and alice) granted administrator
+ privileges. Both users are typically logged in, using 'switch user' to
+ change between them. The update manager will indicate to user bob that
+ updates are available, but bob ignores the dialog. When alice switches
+ to her desktop, there is an active app on the unity bar for 'Software
+ Updater'. The shortcut is not responsive to clicking or middle-
+ clicking. Running 'update-manager' from the command line has no effect
+ as well.
+
+ What you expect:
+
+ The 'Software Updater' app should be responsive for alice allowing her
+ to install the updates.
+
+
+ $ lsb_release -rd
+ Description: Ubuntu 14.04 LTS
+ Release: 14.04
+ $ apt-cache policy update-manager
+ update-manager:
+ Installed: 1:0.196.12
+ Candidate: 1:0.196.12
+ Version table:
+ *** 1:0.196.12 0
+ 500 http://us.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64
Packages
+ 100 /var/lib/dpkg/status
+ 1:0.196.11 0
+ 500 http://us.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
+
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: update-manager 1:0.196.12
ProcVersionSignature: Ubuntu 3.13.0-30.54-generic 3.13.11.2
Uname: Linux 3.13.0-30-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Aptdaemon:
-
+
Architecture: amd64
CurrentDesktop: Unity
Date: Sat Jul 5 19:52:25 2014
DpkgHistoryLog.txt:
-
+
DpkgTerminalLog.txt:
-
+
ExecutablePath: /usr/bin/update-manager
GsettingsChanges:
- b'com.ubuntu.update-manager' b'show-details' b'true'
- b'com.ubuntu.update-manager' b'window-height' b'582'
- b'com.ubuntu.update-manager' b'first-run' b'false'
- b'com.ubuntu.update-manager' b'window-width' b'444'
- b'com.ubuntu.update-manager' b'launch-time' b'1404592982'
+ b'com.ubuntu.update-manager' b'show-details' b'true'
+ b'com.ubuntu.update-manager' b'window-height' b'582'
+ b'com.ubuntu.update-manager' b'first-run' b'false'
+ b'com.ubuntu.update-manager' b'window-width' b'444'
+ b'com.ubuntu.update-manager' b'launch-time' b'1404592982'
InstallationDate: Installed on 2014-05-25 (41 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
InterpreterPath: /usr/bin/python3.4
PackageArchitecture: all
ProcEnviron:
- LANGUAGE=en_US
- PATH=(custom, user)
- XDG_RUNTIME_DIR=<set>
- LANG=en_US.UTF-8
- SHELL=/bin/bash
+ LANGUAGE=en_US
+ PATH=(custom, user)
+ XDG_RUNTIME_DIR=<set>
+ LANG=en_US.UTF-8
+ SHELL=/bin/bash
SourcePackage: update-manager
UpgradeStatus: No upgrade log present (probably fresh install)
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https://bugs.launchpad.net/bugs/1338174
Title:
Update manager unavailable to second user in multiple user scenario
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