[Bug 1341676] Re: 14.04 update 3.13.0-27 generic, restarts. 3.11.0.22 works

2014-09-20 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete => Expired

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Title:
  14.04 update 3.13.0-27 generic, restarts. 3.11.0.22 works

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[Bug 1341676] Re: 14.04 update 3.13.0-27 generic, restarts. 3.11.0.22 works

2014-07-22 Thread Joseph Salisbury
Did this issue occur in a previous version of Ubuntu, or is this a new
issue?

Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v3.16 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, 
please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as 
"Confirmed".


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.16-rc6-utopic/


** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Tags added: needs-bisect

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Title:
  14.04 update 3.13.0-27 generic, restarts. 3.11.0.22 works

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Re: [Bug 1341676] Re: 14.04 update 3.13.0-27 generic, restarts. 3.11.0.22 works

2014-07-15 Thread Richard M Brown
I am at a loss for what to do to even Identify the problem since with

14.04 update 3.13.0-27 generic I do not even get to a screen I can do anything 
with. I simply get software restarts.
I have tried several things over the weeks with no remedy.

On 07/15/2014 06:56 AM, Phillip Sz wrote:
> Thank you for taking the time to report this bug and helping to make Ubuntu 
> better. Please execute the following command, as it will automatically gather 
> debugging information, in a terminal:
> apport-collect BUGNUMBER
> When reporting bugs in the future please use apport by using 'ubuntu-bug' and 
> the name of the package affected. You can learn more about this functionality 
> at https://wiki.ubuntu.com/ReportingBugs.
>
> ** Package changed: ubuntu => linux (Ubuntu)
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>

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Title:
  14.04 update 3.13.0-27 generic, restarts. 3.11.0.22 works

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[Bug 1341676] Re: 14.04 update 3.13.0-27 generic, restarts. 3.11.0.22 works

2014-07-15 Thread Richard M Brown
apport information

** Description changed:

I just did an update from 13.04 to 13.10 to 14.04
  at the end of the 14.04 update now ubuntu 3.13.0-27 preforms a software reset 
 repeatedly. (software power on)
  I am able to run the recoverey mode from 3.13.0-27
  I am also able to run 3.11.0.22. generic. this comes up with an error Desktop 
manager not loaded.
  
  Acer Aspire
  
  Memory 3.9 GiB
  Processor Intel® Pentium(R) Dual CPU E2160 @ 1.80GHz × 2 
  Graphics Gallium 0.4 on AMD RV770
  Os type 32-bit
  Disk 78.6 GB
  
  --- 
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: i386
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  richard1974 F pulseaudio
   /dev/snd/controlC0:  richard1974 F pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=da1a2061-898b-4ca6-9ca7-782be1b61629
  InstallationDate: Installed on 2013-08-16 (332 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2)
  IwConfig:
   lono wireless extensions.
   
   eth0  no wireless extensions.
  MachineType: ACER Aspire M5640
  Package: linux (not installed)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-22-generic 
root=UUID=be26c0ce-1d07-4194-a503-b77c4b01e089 ro quiet splash
  ProcVersionSignature: Ubuntu 3.11.0-22.38-generic 3.11.10.8
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-22-generic N/A
   linux-backports-modules-3.11.0-22-generic  N/A
   linux-firmware 1.127.4
  RfKill:
   
  Tags:  trusty
  Uname: Linux 3.11.0-22-generic i686
  UpgradeStatus: Upgraded to trusty on 2014-05-22 (53 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 01/29/2008
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: R01-A3
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: MCP73
  dmi.board.vendor: ACER
  dmi.board.version: NVIDIA MCP73
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrR01-A3:bd01/29/2008:svnACER:pnAspireM5640:pvrR01-A3:rvnACER:rnMCP73:rvrNVIDIAMCP73:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: Aspire M5640
  dmi.product.version: R01-A3
  dmi.sys.vendor: ACER
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.2
+ Architecture: i386
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC1:  richard2004 F pulseaudio
+  /dev/snd/controlC0:  richard2004 F pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=da1a2061-898b-4ca6-9ca7-782be1b61629
+ InstallationDate: Installed on 2013-08-16 (332 days ago)
+ InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2)
+ IwConfig:
+  lono wireless extensions.
+  
+  eth0  no wireless extensions.
+ MachineType: ACER Aspire M5640
+ Package: linux (not installed)
+ ProcFB: 0 radeondrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-22-generic 
root=UUID=be26c0ce-1d07-4194-a503-b77c4b01e089 ro quiet splash
+ ProcVersionSignature: Ubuntu 3.11.0-22.38-generic 3.11.10.8
+ RelatedPackageVersions:
+  linux-restricted-modules-3.11.0-22-generic N/A
+  linux-backports-modules-3.11.0-22-generic  N/A
+  linux-firmware 1.127.4
+ RfKill:
+  
+ Tags:  trusty
+ Uname: Linux 3.11.0-22-generic i686
+ UpgradeStatus: Upgraded to trusty on 2014-05-22 (53 days ago)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 01/29/2008
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: R01-A3
+ dmi.board.asset.tag: To Be Filled By O.E.M.
+ dmi.board.name: MCP73
+ dmi.board.vendor: ACER
+ dmi.board.version: NVIDIA MCP73
+ dmi.chassis.asset.tag: To Be Filled By O.E.M.
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: To Be Filled By O.E.M.
+ dmi.chassis.version: To Be Filled By O.E.M.
+ dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrR01-A3:bd01/29/2008:svnACER:pnAspireM5640:pvrR01-A3:rvnACER:rnMCP73:rvrNVIDIAMCP73:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
+ dmi.product.name: Aspire M5640
+ dmi.product.version: R01-A3
+ dmi.sys.vendor: ACER

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1341676/+attachment/4153273/+files/AlsaInfo.txt

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Title:
  14.04 update 3.13.0-27 generic, restarts. 3.11.0.22 works

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[Bug 1341676] Re: 14.04 update 3.13.0-27 generic, restarts. 3.11.0.22 works

2014-07-15 Thread Richard M Brown
apport information

** Tags added: apport-collected trusty

** Description changed:

I just did an update from 13.04 to 13.10 to 14.04
  at the end of the 14.04 update now ubuntu 3.13.0-27 preforms a software reset 
 repeatedly. (software power on)
  I am able to run the recoverey mode from 3.13.0-27
  I am also able to run 3.11.0.22. generic. this comes up with an error Desktop 
manager not loaded.
  
  Acer Aspire
  
  Memory 3.9 GiB
  Processor Intel® Pentium(R) Dual CPU E2160 @ 1.80GHz × 2 
  Graphics Gallium 0.4 on AMD RV770
  Os type 32-bit
  Disk 78.6 GB
+ 
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.2
+ Architecture: i386
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC1:  richard1974 F pulseaudio
+  /dev/snd/controlC0:  richard1974 F pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=da1a2061-898b-4ca6-9ca7-782be1b61629
+ InstallationDate: Installed on 2013-08-16 (332 days ago)
+ InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2)
+ IwConfig:
+  lono wireless extensions.
+  
+  eth0  no wireless extensions.
+ MachineType: ACER Aspire M5640
+ Package: linux (not installed)
+ ProcFB: 0 radeondrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-22-generic 
root=UUID=be26c0ce-1d07-4194-a503-b77c4b01e089 ro quiet splash
+ ProcVersionSignature: Ubuntu 3.11.0-22.38-generic 3.11.10.8
+ RelatedPackageVersions:
+  linux-restricted-modules-3.11.0-22-generic N/A
+  linux-backports-modules-3.11.0-22-generic  N/A
+  linux-firmware 1.127.4
+ RfKill:
+  
+ Tags:  trusty
+ Uname: Linux 3.11.0-22-generic i686
+ UpgradeStatus: Upgraded to trusty on 2014-05-22 (53 days ago)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 01/29/2008
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: R01-A3
+ dmi.board.asset.tag: To Be Filled By O.E.M.
+ dmi.board.name: MCP73
+ dmi.board.vendor: ACER
+ dmi.board.version: NVIDIA MCP73
+ dmi.chassis.asset.tag: To Be Filled By O.E.M.
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: To Be Filled By O.E.M.
+ dmi.chassis.version: To Be Filled By O.E.M.
+ dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrR01-A3:bd01/29/2008:svnACER:pnAspireM5640:pvrR01-A3:rvnACER:rnMCP73:rvrNVIDIAMCP73:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
+ dmi.product.name: Aspire M5640
+ dmi.product.version: R01-A3
+ dmi.sys.vendor: ACER

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1341676/+attachment/4153241/+files/AlsaInfo.txt

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Title:
  14.04 update 3.13.0-27 generic, restarts. 3.11.0.22 works

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[Bug 1341676] Re: 14.04 update 3.13.0-27 generic, restarts. 3.11.0.22 works

2014-07-15 Thread Phillip Sz
Thank you for taking the time to report this bug and helping to make Ubuntu 
better. Please execute the following command, as it will automatically gather 
debugging information, in a terminal:
apport-collect BUGNUMBER
When reporting bugs in the future please use apport by using 'ubuntu-bug' and 
the name of the package affected. You can learn more about this functionality 
at https://wiki.ubuntu.com/ReportingBugs.

** Package changed: ubuntu => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Status: New => Incomplete

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Title:
  14.04 update 3.13.0-27 generic, restarts. 3.11.0.22 works

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[Bug 1341676] Re: 14.04 update 3.13.0-27 generic, restarts. 3.11.0.22 works

2014-07-14 Thread Ubuntu Foundations Team Bug Bot
Thank you for taking the time to report this bug and helping to make
Ubuntu better.  It seems that your bug report is not filed about a
specific source package though, rather it is just filed against Ubuntu
in general.  It is important that bug reports be filed about source
packages so that people interested in the package can find the bugs
about it.  You can find some hints about determining what package your
bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage.
You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit
https://bugs.launchpad.net/ubuntu/+bug/1341676/+editstatus and add the
package name in the text box next to the word Package.

[This is an automated message.  I apologize if it reached you
inappropriately; please just reply to this message indicating so.]

** Tags added: bot-comment

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Title:
  14.04 update 3.13.0-27 generic, restarts. 3.11.0.22 works

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[Bug 1341676] Re: 14.04 update 3.13.0-27 generic, restarts. 3.11.0.22 works

2014-07-14 Thread Richard M Brown
https://answers.launchpad.net/ubuntu/+question/249196
this lists everything I have on this problem.

Also I tried to update to the latest verson my system doesent preform
the update.

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Title:
  14.04 update 3.13.0-27 generic, restarts. 3.11.0.22 works

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