[Bug 1352379] Re: Network broken after resume
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1352379 Title: Network broken after resume To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1352379/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1352379] Re: Network broken after resume
** Changed in: linux (Ubuntu) Status: Triaged => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1352379 Title: Network broken after resume To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1352379/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1352379] Re: Network broken after resume
Actually the 3.13.11.6 kernel is now published. It would be best to test that: http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.13.11.6-trusty/ -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1352379 Title: Network broken after resume To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1352379/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1352379] Re: Network broken after resume
Hi Jaap, I can assist you with the reverse bisect to find the commit that fixes this. Can you first test the latest upstread 3.13 kernel to see if the fix already made it to stable? It can be downloaded from: http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.13.11.5-trusty/ ** Tags added: performing-bisect ** Changed in: linux (Ubuntu) Status: Confirmed => Triaged -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1352379 Title: Network broken after resume To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1352379/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1352379] Re: Network broken after resume
Jaap van Ginkel, thank you for performing the requested test. The next step is to fully reverse commit bisect the kernel in order to identify the fix commit. Could you please do this following https://wiki.ubuntu.com/Kernel/KernelBisection#How_do_I_reverse_bisect_the_upstream_kernel.3F ? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1352379 Title: Network broken after resume To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1352379/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1352379] Re: Network broken after resume
Upstream kernel seems to fix it, When comming back from resume there is an added glitch of the screen, but networking works right away Kernel version tested: Linux os3-OptiPlex-7010 3.16.0-999-generic #201408080205 SMP Fri Aug 8 06:06:19 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux ** Tags added: kernel-fixed-upstream kernel-fixed-upstream-3.16 ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1352379 Title: Network broken after resume To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1352379/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1352379] Re: Network broken after resume
Hi Cristopher As Jeroen might be less available the comming weeks I will try to debug this I will test with the latest upstream kernel as soon as I have physical access to this type of machine The issue affects 44 Dell 7010ś that werre bought with Ubuntu as installed OS. As such it affects at least 44 users :-) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1352379 Title: Network broken after resume To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1352379/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1352379] Re: Network broken after resume
Jeroen van der Ham, since you cannot confirm the issue has changed after the BIOS update, the scope of this report will change to what is confirmable, a 60 second delay in logging in after a first suspend. Hence, could you please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags: kernel-fixed-upstream kernel-fixed-upstream-VERSION-NUMBER where VERSION-NUMBER is the version number of the kernel you tested. For example: kernel-fixed-upstream-3.16 This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. If the mainline kernel does not fix this bug, please add the following tags: kernel-bug-exists-upstream kernel-bug-exists-upstream-VERSION-NUMBER Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding. ** Description changed: - We use Dell Optiplex 7010 machines in our student lab. These machines - are capable of suspending and resuming, so that we don't waste power - during the night. In our lab we also use LDAP authentication for the - students. The problem is that networking is disabled once the machine is - resumed after a suspend. Because of the LDAP authentication, networking - is required for authentication, thus we cannot login to the machine - after a suspend. A "work-around" to restart network-manager is therefor - not an option. + After a first suspend, it takes ~60 seconds for one to be able to login. We use Dell Optiplex 7010 machines in our student lab. Because of the LDAP authentication, networking is required for authentication. So, restarting network-manager is not an option. I have tried numerous things, such as creating a file /etc/pm/config.d/network-resume with the content: + "SUSPEND_MODULE="e1000e" - I have tried numerous things, - * creating a file /etc/pm/config.d/network-resume with the content "SUSPEND_MODULE="e1000e" + However, this seems to break the suspend functionality. When manually + entering "suspend" it goes directly to the lock screen. - Outcome: This seems to break the suspend functionality. When manually - entering "suspend" it goes directly to the lock screen. The networking - is still disabled, so I cannot log in. - - * creating a file /etc/pm/sleep.d/network-resume with - - #!/bin/sh + I also tried creating a file /etc/pm/sleep.d/network-resume with: + #!/bin/sh case ${1} in - resume|thaw) - nmcli nm sleep false - ;; + resume|thaw) + nmcli nm sleep false + ;; esac - Outcome: Manually suspending works, resume only works when pressing the - power button. Once resumed the networking is still disabled, and thus I - cannot log in. - + Once resumed networking is disabled, and thus I cannot log in. * creating a file in /etc/pm/sleep.d with #!/bin/sh case "${1}" in - resume|thaw) - restart network-manager - ;; + resume|thaw) + restart network-manager + ;; esac - Outcome: Manually suspending works, resume only works when pressing the power button. Once resumed the networking is still disabled, and thus I cannot log in. After about a full minute networking is restored and I can log in. - --- + Outcome: Manually suspending works, resume only works when pressing the + power button. Once resumed the networking is still disabled, and thus I + cannot log in. After about a full minute networking is restored and I + can log in. + + --- ApportVersion: 2.14.1-0ubuntu3.2 Architecture: amd64 AudioDevicesInUse: - USERPID ACCESS COMMAND - /dev/snd/controlC0: lightdm1285 F pulseaudio + USERPID ACCESS COMMAND + /dev/snd/controlC0: lightdm1285 F pulseaudio DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=5f5a9253-499b-4d0a-a0ea-903335a5222f InstallationDate: Installed on 2014-07-08 (27 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) IwConfig: - eth0 no wireless extensions. - - lono wireless extensions. + eth0 no wireless extensions. + + lono wireless extensions. MachineType: Dell Inc. OptiPlex 7010 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-30-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running a
[Bug 1352379] Re: Network broken after resume
Just a note, I'm not 100% certain that it was completely broken before the bios update. It could very well be that it had the same 60 second delay. Then again, that long a delay means broken in my eyes anyway. No user is going to wait that long to log back in every time his system suspends. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1352379 Title: Network broken after resume To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1352379/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1352379] Re: Network broken after resume
Yes, it takes roughly 60 seconds before networking is started. Hibernation would not be an option for us, the hardware is capable of resuming, and the subsequent attempts show that it should be able to do so quickly. Attached is a log again of login, suspend, and resume cycles. 16:02:27 the machine goes out of suspend 16:03:26 sends a DHCP request 16:04:18 machine is put back into suspend 16:04:26 machine resumes 16:04:30 sends a DHCP request There is almost a full minute between the first resume and the DHCP request being sent out. In a subsequent resume there is only 4 seconds. The latter is the behaviour that we want consistently. I do not see why this is not possible. ** Attachment added: "desktop-syslog" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1352379/+attachment/4172024/+files/desktop-syslog -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1352379 Title: Network broken after resume To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1352379/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1352379] Re: Network broken after resume
Jeroen van der Ham, to further clarify, before the BIOS update, on resume from first suspend, networking is not working until restarted. However, after the BIOS update, on resume from first suspend, you would have to wait ~60 seconds but can ultimately log in with functional networking. Correct? As well, would hibernating provide a WORKAROUND? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1352379 Title: Network broken after resume To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1352379/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1352379] Re: Network broken after resume
The first time it takes 60 seconds to log in, and it seems that networking is broken during that time. Subsequent logins take only three seconds, and also see almost no downtime in networking. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1352379 Title: Network broken after resume To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1352379/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1352379] Re: Network broken after resume
Jeroen van der Ham, just to clarify is your network broken after either the first or subsequent resumes? ** Tags removed: bios-outdated-a18 ** Tags added: latest-bios-a18 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1352379 Title: Network broken after resume To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1352379/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1352379] Re: Network broken after resume
We have upgraded the BIOS of the machine: # sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date A18 04/30/2014 We now find that after a reboot, the first suspend and resume cycle takes long: after pressing enter in the password screen it takes about 60 seconds to either log that the password is incorrect or that the system logs in. Every subsequent suspend/resume cycle after that is just a couple of seconds. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1352379 Title: Network broken after resume To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1352379/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1352379] Re: Network broken after resume
Jeroen van der Ham, thank you for reporting this and helping make Ubuntu better. As per http://www.dell.com/support/home/us/en/04/product-support/product/optiplex-7010/drivers an update to your BIOS is available (A18). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report. As well, you don't have to create a new bug report. For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Once the BIOS is updated, then please mark this report Status Confirmed. Thank you for your understanding. ** Attachment removed: "lspci-vnvn.log" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1352379/+attachment/4169575/+files/lspci-vnvn.log ** Attachment removed: "version.log" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1352379/+attachment/4169576/+files/version.log ** Tags added: bios-outdated-a18 ** Changed in: linux (Ubuntu) Importance: Undecided => Low ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1352379 Title: Network broken after resume To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1352379/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1352379] Re: Network broken after resume
** Changed in: linux (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1352379 Title: Network broken after resume To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1352379/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1352379] Re: Network broken after resume
apport information ** Tags added: apport-collected trusty ** Description changed: We use Dell Optiplex 7010 machines in our student lab. These machines are capable of suspending and resuming, so that we don't waste power during the night. In our lab we also use LDAP authentication for the students. The problem is that networking is disabled once the machine is resumed after a suspend. Because of the LDAP authentication, networking is required for authentication, thus we cannot login to the machine after a suspend. A "work-around" to restart network-manager is therefor not an option. I have tried numerous things, * creating a file /etc/pm/config.d/network-resume with the content "SUSPEND_MODULE="e1000e" Outcome: This seems to break the suspend functionality. When manually entering "suspend" it goes directly to the lock screen. The networking is still disabled, so I cannot log in. * creating a file /etc/pm/sleep.d/network-resume with #!/bin/sh case ${1} in resume|thaw) nmcli nm sleep false ;; esac Outcome: Manually suspending works, resume only works when pressing the power button. Once resumed the networking is still disabled, and thus I cannot log in. * creating a file in /etc/pm/sleep.d with #!/bin/sh case "${1}" in resume|thaw) restart network-manager ;; esac - Outcome: Manually suspending works, resume only works when pressing the - power button. Once resumed the networking is still disabled, and thus I - cannot log in. After about a full minute networking is restored and I - can log in. + Outcome: Manually suspending works, resume only works when pressing the power button. Once resumed the networking is still disabled, and thus I cannot log in. After about a full minute networking is restored and I can log in. + --- + ApportVersion: 2.14.1-0ubuntu3.2 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: lightdm1285 F pulseaudio + DistroRelease: Ubuntu 14.04 + HibernationDevice: RESUME=UUID=5f5a9253-499b-4d0a-a0ea-903335a5222f + InstallationDate: Installed on 2014-07-08 (27 days ago) + InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) + IwConfig: + eth0 no wireless extensions. + + lono wireless extensions. + MachineType: Dell Inc. OptiPlex 7010 + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-30-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2 + PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. + RelatedPackageVersions: + linux-restricted-modules-3.13.0-30-generic N/A + linux-backports-modules-3.13.0-30-generic N/A + linux-firmware 1.127.4 + RfKill: + + Tags: trusty + Uname: Linux 3.13.0-30-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: + + _MarkForUpload: True + dmi.bios.date: 03/25/2013 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: A13 + dmi.board.name: 0MN1TX + dmi.board.vendor: Dell Inc. + dmi.board.version: A01 + dmi.chassis.type: 16 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvrA13:bd03/25/2013:svnDellInc.:pnOptiPlex7010:pvr01:rvnDellInc.:rn0MN1TX:rvrA01:cvnDellInc.:ct16:cvr: + dmi.product.name: OptiPlex 7010 + dmi.product.version: 01 + dmi.sys.vendor: Dell Inc. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1352379/+attachment/4169650/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1352379 Title: Network broken after resume To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1352379/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1352379] Re: Network broken after resume
** Attachment added: "version.log" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1352379/+attachment/4169576/+files/version.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1352379 Title: Network broken after resume To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1352379/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs