[Bug 1367825] Re: Intel i915 video driver causing random crashes on i7 Z77 system

2015-11-27 Thread Christopher M. Penalver
Crispy Beef, it will help immensely if you filed a new report with Ubuntu via a 
terminal:
ubuntu-bug xorg

Please ensure you have the package xdiagnose installed, and that you
click the Yes button for attaching additional debugging information.

Also, please feel free to subscribe me to it.

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  Intel i915 video driver causing random crashes on i7 Z77 system

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[Bug 1367825] Re: Intel i915 video driver causing random crashes on i7 Z77 system

2015-11-27 Thread Crispy Beef
Christopher, I was on Vivid and had crashes, since moving to the nVidia
card and drivers the system is rock solid. Never crashes, ever. :)

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  Intel i915 video driver causing random crashes on i7 Z77 system

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[Bug 1367825] Re: Intel i915 video driver causing random crashes on i7 Z77 system

2015-11-26 Thread Launchpad Bug Tracker
[Expired for xserver-xorg-video-intel (Ubuntu) because there has been no
activity for 60 days.]

** Changed in: xserver-xorg-video-intel (Ubuntu)
   Status: Incomplete => Expired

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[Bug 1367825] Re: Intel i915 video driver causing random crashes on i7 Z77 system

2015-09-27 Thread Christopher M. Penalver
Paul C, any change updating to the Vivid enablement stack as outlined in
https://wiki.ubuntu.com/Kernel/LTSEnablementStack ?

** Attachment removed: "lspci-vnvn.log"
   
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1367825/+attachment/4200713/+files/lspci-vnvn.log

** Attachment removed: "version.log"
   
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1367825/+attachment/4200712/+files/version.log

** Attachment removed: "Crash Picture"
   
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1367825/+attachment/4428022/+files/IMG_20140430_135726.jpg

** Changed in: xserver-xorg-video-intel (Ubuntu)
   Importance: Undecided => Medium

** Changed in: xserver-xorg-video-intel (Ubuntu)
   Status: Confirmed => Incomplete

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  Intel i915 video driver causing random crashes on i7 Z77 system

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[Bug 1367825] Re: Intel i915 video driver causing random crashes on i7 Z77 system

2015-07-30 Thread Gareth Collins
Almost two weeks for me with the video card in. Still no crashes.

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[Bug 1367825] Re: Intel i915 video driver causing random crashes on i7 Z77 system

2015-07-29 Thread Crispy Beef
I did the same, went for the "EVGA GeForce GTX 970 ACX 2.0" from the
official support list. Early days, but no crash in 48 hours of solid
use. I adjusted every setting in the BIOS while running on the Intel
embedded chipset and had no luck, last ditch attempt. It would seem that
this is looking very much like some kind of hardware
issue/incompatibility.

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  Intel i915 video driver causing random crashes on i7 Z77 system

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[Bug 1367825] Re: Intel i915 video driver causing random crashes on i7 Z77 system

2015-07-18 Thread Gareth Collins
OK, I have installed a video card (NVidia 750 Ti - it is on the
compatibility list). I will report back in a couple of weeks to confirm
whether it helped me successfully work around the problem (or earlier if
it didn't).

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[Bug 1367825] Re: Intel i915 video driver causing random crashes on i7 Z77 system

2015-07-14 Thread Crispy Beef
If it were heat then I would expect to see crashes under heavy load, I
give my machine a very heavy workout over ssh from my laptop on a
regular basis (spinning up development clusters, heavy processing etc.)
and it *never* crashes. When it does crash I am generally interacting
with the desktop (Gnome or KDE) ... for me generally a web browser as
that is what I work with mostly.

As it happens Shuttle have a power consumption page to test your power
usage...

http://global.shuttle.com/support/power

We should be nowhere near power limits.

So... now we are left with either a hardware fault, a driver issue, or
perhaps a BIOS setting. Seeing as you get this on Windows I think the
driver might not be the problem, that leaves hardware and/or BIOS. I
have messed with the BIOS previously to see if I could get something
more stable, but not too in-depth.

I do keep coming back to the fact that I can run the machine totally
stable with the VESA driver and the i915 driver removed. :-/

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[Bug 1367825] Re: Intel i915 video driver causing random crashes on i7 Z77 system

2015-07-13 Thread Gareth Collins
I can't believe it is power. This is supposed to be a 500W power supply!
If it was power you would expect anyone with a video card would be
complaining, wouldn't you (a memory stick may take 4 watts vs.
potentially 100+ Watts for a video card)?

Here is my setup:

* x1 256 GB Samsung 840 Pro SATA3
* x1 1TB WD Black SATA3
* x1 DVD-RW
* 32GB G.SKILL RIPJAWS DDR3 1600 - mine are on the official compatibility list
* Wired keyboard and mouse.

Perhaps heat? Perhaps heat can't be dispersed well on the tiny
motherboard when all four slots are used?

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[Bug 1367825] Re: Intel i915 video driver causing random crashes on i7 Z77 system

2015-07-13 Thread Crispy Beef
My main concern now having heard your side of things from a Windows
point of view is that this is hardware. I am starting to suspect it
might be a power thing... the XPC PSU isn't the highest rated so am
starting to think that might be something... hardware outside of the
normal XPC items is:

* x2 WD Red drives
* x4 8GB memory sticks (Patriot in my case)
* x1 DVD-RW
* Bluetooth USB adaptor
* MS Wireless keyboard and mouse (not bluetooth)

It could be that adding a video card compound the problem further by
adding additional power consumption. All in all not a massive amount,
but I am going to work out the total power requirements and research the
PSU quality. Would be a shame if that is the cause.

Another thing is memory compatibility, maybe the chipset doesn't like
the sticks we have, what have you got?

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[Bug 1367825] Re: Intel i915 video driver causing random crashes on i7 Z77 system

2015-07-13 Thread Gareth Collins
I am also thinking of adding in a separate video card hoping that will
work around the problem. I would be interested to hear how it works out
for you.

This is all very frustrating because I got the SZ77R5 due to the fact
that it could handle 32GB in the ITX form factor (again so I could load
up several VMs on it).

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[Bug 1367825] Re: Intel i915 video driver causing random crashes on i7 Z77 system

2015-07-13 Thread Crispy Beef
Yes, exact same Shuttle system. I have also run memtest86+ for a long
time. I do find I can reduce the number of crashes when not using VESA
by removing one or two sticks of memory, starting to thing it might be
power related. Very close to getting a known working AMD card and
sticking that in.

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[Bug 1367825] Re: Intel i915 video driver causing random crashes on i7 Z77 system

2015-07-13 Thread Gareth Collins
I am sorry I confused things with my VMs comment (I was explaining why I
run Windows with 32GB of RAM  - I won't make that mistake again). Yes,
the problem occurs in Windows without VMs as well.

Again my problem is very much like Paul said. I can leave the system for
days without a problem. But then when I am reading something something
on the screen and decide to move the mouse or scroll down or play a
video the system will crash. Though it is crazily inconsistent. I may go
a couple of weeks without a crash then have three crashes in an hour.

I also thought it was related to memory or a memory issue - the more
things I have running the more likely I am to see the problem (e.g. lots
of firefox tabs)...but I have let memtest86+ run for hours without it
throwing an error. I thought it could be a heat issue because I know I
didn't do the greatest job with the thermal paste (I have been watching
CPU temperature closely)...but seeing that you and Paul have the same
problem I am now more confident that I am OK there.

What hardware are you using? Are you using a Shuttle SZ77R5 as well...or
something different? Just wanting to rule out a problem with the Shuttle
hardware.

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[Bug 1367825] Re: Intel i915 video driver causing random crashes on i7 Z77 system

2015-07-13 Thread Crispy Beef
Gareth, have you had issues with Windows on it's own with no VMs? I do
not run Windows except for in a VM. If you never have problems running
Windows with graphic intensive apps then you can almost be sure the
hardware is good. I tried Counter Strike: Source on Linux and it died
almost instantly with the same crash as you see.

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[Bug 1367825] Re: Intel i915 video driver causing random crashes on i7 Z77 system

2015-07-13 Thread Crispy Beef
I've also used the latest drivers from 01.org...

https://01.org/linuxgraphics/downloads

No dice. Same graphics crash. I am now on 15.04 and the issues persist
unless I switch to VESA. Gareth, yes, I believe that using VESA bypasses
the GPU. What I find is that the heavier the memory use the more often
the crash. If I just browse the web or do simple tasks then the crash
doesn't happen as often. However if I spin up several VMs then I can
almost predict a crash will happen soon after. I wouldn't say it's like
clockwork, but it's generally very quick to come about.

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[Bug 1367825] Re: Intel i915 video driver causing random crashes on i7 Z77 system

2015-07-12 Thread Gareth Collins
I don't know if this is relevant - I have a very similar configuration
to Paul (SZ77R5 with 32GB of RAM,i7-3770 instead of i7-3770K). His
problem seems uncannily similar to the problem I have been having except
that I am running Windows 8.1 (running VMs with VirtualBox). Attaching
my screenshot.

I have been updating my Intel drivers as hey are released. The only
thing that has changed unfortunately is the pattern on the screen.

Could this be a hardware issue with the SZ77R5 motherboard? The Linux
VESA drivers are working for you because the VESA driver is not taking
advantage of all the features available in the Intel graphics processor?

** Attachment added: "Crash Picture"
   
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1367825/+attachment/4428022/+files/IMG_20140430_135726.jpg

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[Bug 1367825] Re: Intel i915 video driver causing random crashes on i7 Z77 system

2014-09-26 Thread Paul C
THis log file shows the intel driver being loaded. Since I uninstalled
the intel driver and have been running on VESA I have not had a single
crash. Over a month now.

The log file attached is older (April) as I had saved it. I cannot
revert to running the intel package right now as I have tasks running,
but the log file is identical bar the date.

** Attachment added: "Old Xorg log."
   
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1367825/+attachment/4215884/+files/Xorg.1.log

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[Bug 1367825] Re: Intel i915 video driver causing random crashes on i7 Z77 system

2014-09-26 Thread Chris Wilson
The log files show that you are not using i915. Please attach
/var/log/Xorg.0.log (or Xorg.0.log.old as appropriate) from after a
crash.

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[Bug 1367825] Re: Intel i915 video driver causing random crashes on i7 Z77 system

2014-09-10 Thread Paul C
** Attachment added: "dmesg.log"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1367825/+attachment/4200732/+files/dmesg.log

** Tags added: apport-collected

** Description changed:

  Description:Ubuntu 14.04.1 LTS
  Release:14.04
  
  apt-cache policy xserver-xorg-video-intel
  xserver-xorg-video-intel:
Installed: (none)
Candidate: 2:2.99.910-0ubuntu1.1
  
  System: Shuttle XPC SZ77R5 with 32 GB of memory installed (x4 8GB matched kit 
of sticks).
  Processor: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz
  Kernel: 3.13.0-35-generic #62-Ubuntu SMP
  
  I am experiencng random lock-ups/crashes when using this system and the
  i915 video driver is active. This results in a fully corrupted screen
  and no ability to do anything. The only remedy is to restart the system
  by holding down the power button. I have tried a number of different
  ideas from different bug reports but they all seem to be different
  regarding the i915 driver. The screen corruption can be seen in the
  attached grab.
  
  My last resort to see if it was this driver being responsible was to
  remove it from the system and make use of the regular vesa drivers. I
  have been using the vesa driver for a week now with no further crashes.
  
  All memory sticks are confirmed as good. I have maxed out the memory
  running 8 different virtual machines to prove to myself there wasn't a
  bad stick of memory. Also memtest86+ does not show any faults.
  
  This problem has been apparent from kernel 3.2.x right up to not with
  3.13.x installed. At various points I did test with kernels from
  Liquorix to see if the problem was resolved (or in the kernel at all).
  The crashes have happened in Gnome and KDE with different window
  managers which suggests it's related to xserver (driver).
  
  The crashes can come at any time under any kind of load. Sometimes just
  scrolling a window or entering some text. The only constant seems to be
  that something on the screen has to change. If left alone with no
  interaction the machine would run just fine. I have used it remotely
  with X forwarding without problem.
  
- This definitely seems to be an i915 issue, or something closely related
- to it.
+ This definitely seems to be an i915 issue, or something closely related to it.
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.3
+ Architecture: amd64
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  crispy 3441 F pulseaudio
+ CurrentDesktop: KDE
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=789ed600-1127-4ac3-9a63-1e8f187636f1
+ InstallationDate: Installed on 2013-01-06 (612 days ago)
+ InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
+ IwConfig:
+  vboxnet0  no wireless extensions.
+  
+  eth0  no wireless extensions.
+  
+  lono wireless extensions.
+ MachineType: Shuttle Inc. SZ77
+ Package: linux (not installed)
+ ProcFB: 0 VESA VGA
+ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-35-generic 
root=/dev/mapper/vg-root ro rootdelay=10 quiet splash nomdmonddf nomdmonisw 
nomdmonddf nomdmonisw
+ ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
+ RelatedPackageVersions:
+  linux-restricted-modules-3.13.0-35-generic N/A
+  linux-backports-modules-3.13.0-35-generic  N/A
+  linux-firmware 1.127.5
+ RfKill:
+  0: hci0: Bluetooth
+   Soft blocked: no
+   Hard blocked: no
+ Tags:  trusty
+ Uname: Linux 3.13.0-35-generic x86_64
+ UpgradeStatus: Upgraded to trusty on 2014-04-22 (141 days ago)
+ UserGroups: adm cdrom dip fuse gdm lpadmin plugdev sambashare scanner sudo 
vboxusers
+ _MarkForUpload: True
+ dmi.bios.date: 05/14/2013
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: 1.12
+ dmi.board.asset.tag: To be filled by O.E.M.
+ dmi.board.name: FZ77
+ dmi.board.vendor: Shuttle Inc.
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: To Be Filled By O.E.M.
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: To Be Filled By O.E.M.
+ dmi.chassis.version: To Be Filled By O.E.M.
+ dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1.12:bd05/14/2013:svnShuttleInc.:pnSZ77:pvr1.0:rvnShuttleInc.:rnFZ77:rvr1.0:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
+ dmi.product.name: SZ77
+ dmi.product.version: 1.0
+ dmi.sys.vendor: Shuttle Inc.

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  Intel i915 video driver causing random crashes on i7 Z77 system

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[Bug 1367825] Re: Intel i915 video driver causing random crashes on i7 Z77 system

2014-09-10 Thread Paul C
** Attachment added: "lspci-vnvn.log"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1367825/+attachment/4200713/+files/lspci-vnvn.log

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[Bug 1367825] Re: Intel i915 video driver causing random crashes on i7 Z77 system

2014-09-10 Thread Paul C
** Attachment added: "version.log"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1367825/+attachment/4200712/+files/version.log

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