Public bug reported: I am unable to mount the filesystems on my HTC One m8 phone. It is an Android 4.x device, which only supports the Media Transfer Protocol for transferring files between the phone and a connected PC. USB Mass Storage is not supported. My phone is the variant sold by T-Mobile USA. When I use the "mtp-detect" program to connect, this message is printed at the begininng of the output:
Unable to open ~/.mtpz-data for reading, MTPZ disabled.libmtp version: 1.1.6 Listing raw device(s) Device 0 (VID=0bb4 and PID=0f25) is UNKNOWN. Please report this VID/PID and the device model to the libmtp development team Found 1 device(s): 0bb4:0f25 @ bus 5, dev 17 Attempting to connect device(s) ...so I am reporting this against libmtp, but there may be other related packages that are affected. At one point, I saw a gvfs error message. This might be considered related to bug #1314556, although I suspect that many devices will run into problems when they are new. Linux in general needs very robust MTP support that is as forward- compatible with new hardware as possible, especially now that newer handsets no longer support the old USB Mass Storage method of transferring files. It is not desirable to have new devices be unusable when they are released and have to wait 6 to 12 months for a new Ubuntu release before they start working, especially since many smartphones are only sold for a year or two before being replaced by new models. I use the XFCE desktop environment. I am able to get an "Android Phone" icon to appear on my desktop, but when I initially clicked on it, an error would occur and I'd be unable to mount the device. After enabling USB Debugging on the phone (which is a hidden feature on this particular device, requiring using a simple "Easter egg" to expose the setting), I began to be able to double-click the "Android Phone" icon and then get a window with one icon for "Internal storage" and another for "SD card". However, clicking on either of those results in an error dialog with the message: Unhandled error message: Unable to open MTP device '[usb:005,011]' [mike@3po][~]$ lsb_release -rd Description: Ubuntu 14.04.1 LTS Release: 14.04 [mike@3po][~]$ uname -a Linux 3po 3.13.0-35-generic #62-Ubuntu SMP Fri Aug 15 01:58:42 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux [mike@3po][~]$ apt-cache policy libmtp9 mtp-tools libmtp9: Installed: 1.1.6-20-g1b9f164-1ubuntu2 Candidate: 1.1.6-20-g1b9f164-1ubuntu2 Version table: *** 1.1.6-20-g1b9f164-1ubuntu2 0 500 http://us.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages 100 /var/lib/dpkg/status mtp-tools: Installed: 1.1.6-20-g1b9f164-1ubuntu2 Candidate: 1.1.6-20-g1b9f164-1ubuntu2 Version table: *** 1.1.6-20-g1b9f164-1ubuntu2 0 500 http://us.archive.ubuntu.com/ubuntu/ trusty/universe amd64 Packages 100 /var/lib/dpkg/status [mike@3po][~]$ ** Affects: libmtp (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1374896 Title: Cannot mount HTC One m8 via MTP on Ubuntu 14.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libmtp/+bug/1374896/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs