Public bug reported: see bug 1312594 for my initial report, then one of the maintainers (?), Christopher M. Penalver, https://launchpad.net/~penalvch, told me to report my bug anew using ubuntu-bug cups, which brought me here.
This was in the "sane-backends" package, also referred to as "libsane". Actually, I don't think my problem is cups, because -- I don't know, but if cups just refers to printing problems -- my printing is working fine, just not the scanning. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: cups 1.7.2-0ubuntu1.2 ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7 Uname: Linux 3.13.0-37-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 CupsErrorLog: E [12/Oct/2014:09:36:22 -0700] "/etc/cups/ssl/server.crt" is a bad symlink - No such file or directory E [12/Oct/2014:09:36:22 -0700] "/etc/cups/ssl/server.key" is a bad symlink - No such file or directory CurrentDesktop: Unity Date: Sun Oct 12 13:15:29 2014 KernLog: Lpstat: device for DCP-8155DN: usb://Brother/DCP-8155DN?serial=U63086F2N152812 MachineType: System76, Inc. Gazelle Professional PpdFiles: DCP-8155DN: Brother DCP-8155DN for CUPS ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=eb366d21-fb9d-421d-b8a9-72b2bd880b82 ro i915.disable_power_well=0 quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/29/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.03.05RS76b dmi.board.asset.tag: Tag 12345 dmi.board.name: Gazelle Professional dmi.board.vendor: System76, Inc. dmi.board.version: gazp9b dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: System76, Inc. dmi.chassis.version: gazp9b dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.03.05RS76b:bd04/29/2014:svnSystem76,Inc.:pnGazelleProfessional:pvrgazp9b:rvnSystem76,Inc.:rnGazelleProfessional:rvrgazp9b:cvnSystem76,Inc.:ct9:cvrgazp9b: dmi.product.name: Gazelle Professional dmi.product.version: gazp9b dmi.sys.vendor: System76, Inc. ** Affects: cups (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug trusty -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1380388 Title: scanner doesn't work To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1380388/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs