[Bug 1389006] Re: USB mouse and keyboard unresponsive after reboot/last update
Looks like the bios update did not fix the bug, it stared again. any suggestions ? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1389006 Title: USB mouse and keyboard unresponsive after reboot/last update To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1389006/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1389006] Re: USB mouse and keyboard unresponsive after reboot/last update
ramgorur, could you please test the latest upstream kernel available from the very top line at the top of the page (the release names are irrelevant for testing in your release) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags: kernel-fixed-upstream kernel-fixed-upstream-VERSION-NUMBER where VERSION-NUMBER is the version number of the kernel you tested exactly shown as: kernel-fixed-upstream-3.18-rc4 This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. If the mainline kernel does not fix this bug, please add the following tags: kernel-bug-exists-upstream kernel-bug-exists-upstream-VERSION-NUMBER Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding. ** Tags removed: bios-outdated-a08 ** Tags added: latest-bios-a08 ** Changed in: linux (Ubuntu) Importance: Low = Medium ** Changed in: linux (Ubuntu) Status: Invalid = Incomplete ** Tags added: regression-update ** Summary changed: - USB mouse and keyboard unresponsive after reboot/last update + [Dell XPS 8700] USB mouse and keyboard unresponsive after last update -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1389006 Title: [Dell XPS 8700] USB mouse and keyboard unresponsive after last update To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1389006/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1389006] Re: USB mouse and keyboard unresponsive after reboot/last update
after updating the bois, the problem with unresponsive mouse and keyboard is gone, still I am getting those device descriptor read error -- usb 3-13: device descriptor read/8, error -61 any idea ? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1389006 Title: USB mouse and keyboard unresponsive after reboot/last update To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1389006/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1389006] Re: USB mouse and keyboard unresponsive after reboot/last update
ramgorur, as you no longer have any USB mouse and keyboard unresponsiveness, it would be fine to ignore those log entries. Hence, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1389006/comments/4 regarding this being fixed with a BIOS update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find. ** Changed in: linux (Ubuntu) Status: Incomplete = Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1389006 Title: USB mouse and keyboard unresponsive after reboot/last update To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1389006/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1389006] Re: USB mouse and keyboard unresponsive after reboot/last update
ramgorur, thank you for reporting this and helping make Ubuntu better. As per http://www.dell.com/support/home/us/en/04/product-support/product/xps-8700/drivers an update to your BIOS is available (A08). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version sudo dmidecode -s bios-release-date Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report. For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Once the BIOS is updated, then please mark this report Status Confirmed. Thank you for your understanding. ** Tags added: bios-outdated-a08 ** Changed in: linux (Ubuntu) Importance: Undecided = Low ** Changed in: linux (Ubuntu) Status: Confirmed = Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1389006 Title: USB mouse and keyboard unresponsive after reboot/last update To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1389006/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
