[Bug 1390915] Re: 'Synaptics Clickpad' / "HP Imagepad" incorrectly detected as PS/2 mouse in 'HP Stream 14'
Pascal Fürst, could you please test the latest upstream kernel available from the very top line at the top of the page (the release names are irrelevant for testing in your release) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags: kernel-fixed-upstream kernel-fixed-upstream-VERSION-NUMBER where VERSION-NUMBER is the version number of the kernel you tested exactly shown as: kernel-fixed-upstream-3.18-rc3 This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. If the mainline kernel does not fix this bug, please add the following tags: kernel-bug-exists-upstream kernel-bug-exists-upstream-VERSION-NUMBER Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding. ** Tags added: latest-bios-f.02 ** Changed in: linux (Ubuntu) Importance: Low => Medium ** Summary changed: - 'Synaptics Clickpad' / "HP Imagepad" incorrectly detected as PS/2 mouse in 'HP Stream 14' + [HP Stream Notebook - 14-z010nz] Synaptics Clickpad incorrectly detected as PS/2 mouse ** Description changed: - The clickpad acts like a standard mouse. Single-tap to click works, two-finger-scroll, two-finger-tap etc. don't work. The device is not configurable via the synclient tool. - The 'Touchpad' tab in System -> Preferences -> Mouse is missing. - - The clickpad should be recognized as a Synaptics touchpad and the - associated module should be loaded instead of the evdev one. - - lsb_release -rd: - Description: Ubuntu 14.10 - Release: 14.10 - - uname -a: - 3.16.0-24-generic #32-Ubuntu SMP Tue Oct 28 13:07:32 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux + The clickpad acts like a standard mouse. Single-tap to click works, two- + finger-scroll, two-finger-tap etc. don't. The device is not configurable + via the synclient tool. The 'Touchpad' tab in System -> Preferences -> + Mouse is missing. The clickpad should be recognized as a Synaptics + touchpad and the associated module should be loaded instead of the evdev + one. tpconfig: Found Synaptics Touchpad. Firmware: 8.96 (multiple-byte mode). xinput --list: ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ PS/2 Generic Mouse id=11 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] - ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] - ↳ Power Buttonid=6[slave keyboard (3)] - ↳ Video Bus id=7[slave keyboard (3)] - ↳ Power Buttonid=8[slave keyboard (3)] - ↳ HP Truevision HDid=9[slave keyboard (3)] - ↳ AT Translated Set 2 keyboardid=10 [slave keyboard (3)] - ↳ HP WMI hotkeys id=12 [slave keyboard (3)] - ↳ HP Wireless hotkeys id=13 [slave keyboard (3)] + ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] + ↳ Power Buttonid=6[slave keyboard (3)] + ↳ Video Bus id=7[slave keyboard (3)] + ↳ Power Buttonid=8[slave keyboard (3)] + ↳ HP Truevision HDid=9[slave keyboard (3)] + ↳ AT Translated Set 2 keyboardid=10 [slave keyboard (3)] + ↳ HP WMI hotkeys id=12 [slave keyboard (3)] + ↳ HP Wireless hotkeys id=13 [slave keyboard (3)] - - Thank you - - This bug report is follows the guidelines of the following wiki article: - https://wiki.ubuntu.com/DebuggingTouchpadDetection - --- + --- ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: - USERPID ACCESS COMMAND - /dev/snd/controlC1: pascalfuerst 2650 F pulseaudio - /dev/snd/controlC0: pascalfuerst 2650 F pulseaudio + USERPID ACCESS COMMAND + /dev/snd/controlC1: pascalfuerst 2650 F pulseaudio + /dev/snd/controlC0: pascalfuerst 2650 F pulseaudio CurrentDesktop: GNOME DistroRelease: Ubuntu 14.10 EcryptfsInUse: Yes InstallationDate: Installed on 2014-11-08 (0 days ago) InstallationMedia: Ubuntu-GNOME 14.10 "Utopic Unicorn" - Release amd64
[Bug 1390915] Re: 'Synaptics Clickpad' / "HP Imagepad" incorrectly detected as PS/2 mouse in 'HP Stream 14'
Model: HP Stream 14-z010nz PN: K3F59EA#UUZ SN: 5CD4413Y33 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1390915 Title: 'Synaptics Clickpad' / "HP Imagepad" incorrectly detected as PS/2 mouse in 'HP Stream 14' To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1390915/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1390915] Re: 'Synaptics Clickpad' / "HP Imagepad" incorrectly detected as PS/2 mouse in 'HP Stream 14'
Pascal Fürst, could you please provide the full computer model as noted on the sticker of the computer itself (not from the Bug Description)? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1390915 Title: 'Synaptics Clickpad' / "HP Imagepad" incorrectly detected as PS/2 mouse in 'HP Stream 14' To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1390915/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1390915] Re: 'Synaptics Clickpad' / "HP Imagepad" incorrectly detected as PS/2 mouse in 'HP Stream 14'
apport information ** Tags added: apport-collected ** Description changed: The clickpad acts like a standard mouse. Single-tap to click works, two-finger-scroll, two-finger-tap etc. don't work. The device is not configurable via the synclient tool. The 'Touchpad' tab in System -> Preferences -> Mouse is missing. The clickpad should be recognized as a Synaptics touchpad and the associated module should be loaded instead of the evdev one. lsb_release -rd: Description: Ubuntu 14.10 Release: 14.10 uname -a: 3.16.0-24-generic #32-Ubuntu SMP Tue Oct 28 13:07:32 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux tpconfig: Found Synaptics Touchpad. Firmware: 8.96 (multiple-byte mode). xinput --list: ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ PS/2 Generic Mouse id=11 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Power Buttonid=8[slave keyboard (3)] ↳ HP Truevision HDid=9[slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=10 [slave keyboard (3)] ↳ HP WMI hotkeys id=12 [slave keyboard (3)] ↳ HP Wireless hotkeys id=13 [slave keyboard (3)] Thank you This bug report is follows the guidelines of the following wiki article: https://wiki.ubuntu.com/DebuggingTouchpadDetection + --- + ApportVersion: 2.14.7-0ubuntu8 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC1: pascalfuerst 2650 F pulseaudio + /dev/snd/controlC0: pascalfuerst 2650 F pulseaudio + CurrentDesktop: GNOME + DistroRelease: Ubuntu 14.10 + EcryptfsInUse: Yes + InstallationDate: Installed on 2014-11-08 (0 days ago) + InstallationMedia: Ubuntu-GNOME 14.10 "Utopic Unicorn" - Release amd64 (20141022.1) + MachineType: Hewlett-Packard HP Stream Notebook PC 14 + NonfreeKernelModules: fglrx wl + Package: linux (not installed) + ProcFB: 0 EFI VGA + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic.efi.signed root=UUID=48361017-1b3c-441f-aba7-e5772d6105a4 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4 + RelatedPackageVersions: + linux-restricted-modules-3.16.0-24-generic N/A + linux-backports-modules-3.16.0-24-generic N/A + linux-firmware 1.138 + Tags: utopic + Uname: Linux 3.16.0-24-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 07/30/2014 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: F.02 + dmi.board.asset.tag: Base Board Asset Tag + dmi.board.name: 22EA + dmi.board.vendor: Hewlett-Packard + dmi.board.version: 95.0E + dmi.chassis.type: 10 + dmi.chassis.vendor: Hewlett-Packard + dmi.chassis.version: Chassis Version + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF.02:bd07/30/2014:svnHewlett-Packard:pnHPStreamNotebookPC14:pvr097810405F0420180:rvnHewlett-Packard:rn22EA:rvr95.0E:cvnHewlett-Packard:ct10:cvrChassisVersion: + dmi.product.name: HP Stream Notebook PC 14 + dmi.product.version: 097810405F0420180 + dmi.sys.vendor: Hewlett-Packard ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1390915/+attachment/4256859/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1390915 Title: 'Synaptics Clickpad' / "HP Imagepad" incorrectly detected as PS/2 mouse in 'HP Stream 14' To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1390915/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1390915] Re: 'Synaptics Clickpad' / "HP Imagepad" incorrectly detected as PS/2 mouse in 'HP Stream 14'
Pascal Fürst, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal: apport-collect 1390915 When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs . ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete ** Changed in: linux (Ubuntu) Importance: Undecided => Low -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1390915 Title: 'Synaptics Clickpad' / "HP Imagepad" incorrectly detected as PS/2 mouse in 'HP Stream 14' To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1390915/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1390915] Re: 'Synaptics Clickpad' / "HP Imagepad" incorrectly detected as PS/2 mouse in 'HP Stream 14'
** Package changed: linux-meta (Ubuntu) => linux (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1390915 Title: 'Synaptics Clickpad' / "HP Imagepad" incorrectly detected as PS/2 mouse in 'HP Stream 14' To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1390915/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1390915] Re: 'Synaptics Clickpad' / "HP Imagepad" incorrectly detected as PS/2 mouse in 'HP Stream 14'
** Attachment added: "uname-a.log" https://bugs.launchpad.net/ubuntu/+source/linux-meta/+bug/1390915/+attachment/4256606/+files/uname-a.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1390915 Title: 'Synaptics Clickpad' / "HP Imagepad" incorrectly detected as PS/2 mouse in 'HP Stream 14' To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1390915/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1390915] Re: 'Synaptics Clickpad' / "HP Imagepad" incorrectly detected as PS/2 mouse in 'HP Stream 14'
** Attachment added: "Xorg.0.log" https://bugs.launchpad.net/ubuntu/+source/linux-meta/+bug/1390915/+attachment/4256609/+files/Xorg.0.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1390915 Title: 'Synaptics Clickpad' / "HP Imagepad" incorrectly detected as PS/2 mouse in 'HP Stream 14' To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1390915/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1390915] Re: 'Synaptics Clickpad' / "HP Imagepad" incorrectly detected as PS/2 mouse in 'HP Stream 14'
** Attachment added: "xinput" https://bugs.launchpad.net/ubuntu/+source/linux-meta/+bug/1390915/+attachment/4256608/+files/xinput ** Attachment removed: "Xorg.0.log" https://bugs.launchpad.net/ubuntu/+source/linux-meta/+bug/1390915/+attachment/4256597/+files/Xorg.0.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1390915 Title: 'Synaptics Clickpad' / "HP Imagepad" incorrectly detected as PS/2 mouse in 'HP Stream 14' To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1390915/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1390915] Re: 'Synaptics Clickpad' / "HP Imagepad" incorrectly detected as PS/2 mouse in 'HP Stream 14'
** Attachment added: "lspci-vnvn.log" https://bugs.launchpad.net/ubuntu/+source/linux-meta/+bug/1390915/+attachment/4256603/+files/lspci-vnvn.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1390915 Title: 'Synaptics Clickpad' / "HP Imagepad" incorrectly detected as PS/2 mouse in 'HP Stream 14' To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1390915/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1390915] Re: 'Synaptics Clickpad' / "HP Imagepad" incorrectly detected as PS/2 mouse in 'HP Stream 14'
** Attachment added: "dmesg.log" https://bugs.launchpad.net/ubuntu/+source/linux-meta/+bug/1390915/+attachment/4256604/+files/dmesg.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1390915 Title: 'Synaptics Clickpad' / "HP Imagepad" incorrectly detected as PS/2 mouse in 'HP Stream 14' To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1390915/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1390915] Re: 'Synaptics Clickpad' / "HP Imagepad" incorrectly detected as PS/2 mouse in 'HP Stream 14'
** Attachment added: "devices" https://bugs.launchpad.net/ubuntu/+source/linux-meta/+bug/1390915/+attachment/4256605/+files/devices -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1390915 Title: 'Synaptics Clickpad' / "HP Imagepad" incorrectly detected as PS/2 mouse in 'HP Stream 14' To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1390915/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
