[Bug 1414230] Re: v14.04 screen garbled upon restart with external monitor
[Expired for Unity because there has been no activity for 60 days.] ** Changed in: unity Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1414230 Title: v14.04 screen garbled upon restart with external monitor To manage notifications about this bug go to: https://bugs.launchpad.net/unity/+bug/1414230/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1414230] Re: v14.04 screen garbled upon restart with external monitor
[Expired for unity (Ubuntu) because there has been no activity for 60 days.] ** Changed in: unity (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1414230 Title: v14.04 screen garbled upon restart with external monitor To manage notifications about this bug go to: https://bugs.launchpad.net/unity/+bug/1414230/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1414230] Re: v14.04 screen garbled upon restart with external monitor
** Changed in: unity Importance: Undecided => Medium ** Changed in: unity Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1414230 Title: v14.04 screen garbled upon restart with external monitor To manage notifications about this bug go to: https://bugs.launchpad.net/unity/+bug/1414230/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1414230] Re: v14.04 screen garbled upon restart with external monitor
Sounds like it may be a video driver bug. Let's start by collecting information on your system. If you would, please open a terminal application and type the command "apport-collect 1414230". This will (hopefully) gather information on your system hardware and software configuration and attach it to this bug for further analysis. ** Changed in: unity (Ubuntu) Status: New => Incomplete ** Changed in: unity (Ubuntu) Importance: Undecided => Medium -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1414230 Title: v14.04 screen garbled upon restart with external monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/unity/+bug/1414230/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1414230] Re: v14.04 screen garbled upon restart with external monitor
apport information ** Tags added: apport-collected compiz-0.9 trusty ubuntu ** Description changed: I have installed Ubuntu 14.04 on a Acer Aspire One 722. Everything works fine on the laptop by itself. But if I connect the laptop to an external monitor (a HDTV in this instance) via a HDMI cable, the display on the laptop screen and on the external monitor work fine: 1) until I close the screen of the laptop while the laptp is still on, let it go to sleep, and then open the screen and restart. At that point the laptop and external montor screens are black with some garbled characters. There is no way to recover the laptop but shut it down and perform a cold boot. 2) and continue to do so if I use the suspend command (from the drop down menu from the top right corner of the screen). The laptop and the external monitor go dark when the computer suspends. Upon waking both the laptop screen and the external monitor work fine. Needless to say closing the lid after using the suspend command makes no difference. Any clues on what could be happening when I close the lid of the laptop to suspend the laptop? Ubuntu information: 64 bit version DISTRIB_ID=Ubuntu DISTRIB_RELEASE=14.04 DISTRIB_CODENAME=trusty DISTRIB_DESCRIPTION="Ubuntu 14.04.1 LTS" viswa@netbook:~$ uname -r 3.11.0-18-generic + --- + .tmp.unity.support.test.0: + + ApportVersion: 2.14.1-0ubuntu3.6 + Architecture: amd64 + CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' + CompositorRunning: compiz + CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' + CompositorUnredirectFSW: true + CurrentDesktop: Unity + DistUpgraded: 2014-04-22 18:27:56,752 DEBUG enabling apt cron job + DistroCodename: trusty + DistroRelease: Ubuntu 14.04 + DistroVariant: ubuntu + EcryptfsInUse: Yes + GraphicsCard: + Advanced Micro Devices, Inc. [AMD/ATI] Wrestler [Radeon HD 6250] [1002:9804] (prog-if 00 [VGA controller]) +Subsystem: Acer Incorporated [ALI] Device [1025:0598] + InstallationDate: Installed on 2013-10-27 (453 days ago) + InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) + MachineType: Acer AO722 + NonfreeKernelModules: wl fglrx + Package: unity 7.2.3+14.04.20140826-0ubuntu1 + PackageArchitecture: amd64 + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-18-generic root=UUID=2eac150f-27b7-4f54-879d-5a176d9b6e87 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 3.11.0-18.32-generic 3.11.10.4 + Tags: trusty trusty trusty ubuntu compiz-0.9 + Uname: Linux 3.11.0-18-generic x86_64 + UpgradeStatus: Upgraded to trusty on 2014-04-22 (276 days ago) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 03/25/2011 + dmi.bios.vendor: Acer + dmi.bios.version: V1.01 + dmi.board.name: AO722 + dmi.board.vendor: Acer + dmi.board.version: V1.01 + dmi.chassis.type: 10 + dmi.chassis.vendor: Chassis Manufacturer + dmi.chassis.version: Chassis Version + dmi.modalias: dmi:bvnAcer:bvrV1.01:bd03/25/2011:svnAcer:pnAO722:pvrV1.01:rvnAcer:rnAO722:rvrV1.01:cvnChassisManufacturer:ct10:cvrChassisVersion: + dmi.product.name: AO722 + dmi.product.version: V1.01 + dmi.sys.vendor: Acer + version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1 + version.fglrx-installer: fglrx-installer N/A + version.ia32-libs: ia32-libs N/A + version.libdrm2: libdrm2 2.4.56-1~ubuntu1 + version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.3 + version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A + version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.3 + version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.6 + version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2 + version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1 + version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.3 + version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2 + xserver.bootTime: Sat Jan 24 14:18:48 2015 + xserver.configfile: default + xserver.errors: + open /dev/dri/card0: No such file or directory + AIGLX error: failed to open /usr/X11R6/lib64/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib64/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory] + AIGLX error: failed to open /usr/lib64/dri/fglrx_dri.so, error[/usr/lib64/dri/fglrx_dri.so: cannot open shared object file: No such file or directory] + AIGLX error: failed to open /usr/X11R6/lib/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory] + xserver.logfile: /var/log/Xorg.0.log + xserver.version: 2:1.15.1-0ubuntu2.6 + xserver.video_driver: fglrx ** Attachment added: "BootDmesg.txt" https://bugs.launchpad.net/bugs/1414230/+attachment/4305033/+files/BootDmesg.txt -- You received this bug notification because you are a member of Ubuntu B
RE: [Bug 1414230] Re: v14.04 screen garbled upon restart with external monitor
Followed instructions. Hopefully information was uploaded. In addition, I get the following message sometimes. Please see the attached picture. Thx. > Date: Sat, 24 Jan 2015 13:26:06 + > From: stephen.w...@canonical.com > To: vsbhattac...@hotmail.com > Subject: [Bug 1414230] Re: v14.04 screen garbled upon restart with external > monitor > > Sounds like it may be a video driver bug. Let's start by collecting > information on your system. If you would, please open a terminal > application and type the command "apport-collect 1414230". This will > (hopefully) gather information on your system hardware and software > configuration and attach it to this bug for further analysis. > > ** Changed in: unity (Ubuntu) >Status: New => Incomplete > > ** Changed in: unity (Ubuntu) >Importance: Undecided => Medium > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1414230 > > Title: > v14.04 screen garbled upon restart with external monitor > > Status in unity package in Ubuntu: > Incomplete > > Bug description: > I have installed Ubuntu 14.04 on a Acer Aspire One 722. Everything > works fine on the laptop by itself. But if I connect the laptop to an > external monitor (a HDTV in this instance) via a HDMI cable, the > display on the laptop screen and on the external monitor work fine: > > 1) until I close the screen of the laptop while the laptp is still > on, let it go to sleep, and then open the screen and restart. At that > point the laptop and external montor screens are black with some > garbled characters. There is no way to recover the laptop but shut it > down and perform a cold boot. > > 2) and continue to do so if I use the suspend command (from the drop > down menu from the top right corner of the screen). The laptop and the > external monitor go dark when the computer suspends. Upon waking both > the laptop screen and the external monitor work fine. Needless to say > closing the lid after using the suspend command makes no difference. > > Any clues on what could be happening when I close the lid of the > laptop to suspend the laptop? > > Ubuntu information: 64 bit version > DISTRIB_ID=Ubuntu > DISTRIB_RELEASE=14.04 > DISTRIB_CODENAME=trusty > DISTRIB_DESCRIPTION="Ubuntu 14.04.1 LTS" > > viswa@netbook:~$ uname -r > 3.11.0-18-generic > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/unity/+bug/1414230/+subscriptions ** Attachment added: "Screenshot from 2015-01-24 115906.png" https://bugs.launchpad.net/bugs/1414230/+attachment/4305066/+files/Screenshot%20from%202015-01-24%20115906.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1414230 Title: v14.04 screen garbled upon restart with external monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/unity/+bug/1414230/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
