[Bug 1416849] Re: Booted into blank screen after the security update

2015-07-26 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete => Expired

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  Booted into blank screen after the security update

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Re: [Bug 1416849] Re: Booted into blank screen after the security update

2015-05-27 Thread Theodore McLeod
I too would like to report that kernel update 3.13.0-53.89 resolved my 
blank screen problem.
Thanks to all.
Ted

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[Bug 1416849] Re: Booted into blank screen after the security update

2015-05-26 Thread Kamolwan Lueprasert
I would like to report like my blank screen problem with X200MA has been
resolved with the kernel update 3.13.0-53 a couple of days ago.

Thank you.

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[Bug 1416849] Re: Booted into blank screen after the security update

2015-04-26 Thread Armin
I have also this problem with my ASUS X200MA.
kernel 3.13.0-44 is still working, the problem appeared with 3.13.0-45!

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[Bug 1416849] Re: Booted into blank screen after the security update

2015-04-22 Thread superfloflo
I must add that booting to 3.13.0-43 works for me. Maybe someone could
find what kind of changes could have been at the origin of the bug
between kernels 3.13.0-44 and 3.13.0-45.

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[Bug 1416849] Re: Booted into blank screen after the security update

2015-04-22 Thread superfloflo
Same problem here with this laptop : ASUS X200MA... 
Any update on the debugging process ?

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[Bug 1416849] Re: Booted into blank screen after the security update

2015-03-10 Thread Jaime Giraldo
If an extra information make sense to detect the bug after installation
of 3.16.0-31.41 continue with a normal start up.(headers, headers-
generic, image, image-extra, signed-image)

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[Bug 1416849] Re: Booted into blank screen after the security update

2015-03-04 Thread Christopher M. Penalver
Aikawa Takuya, the next step is to fully reverse commit bisect from
kernel 3.13 to 3.19 in order to identify the last bad commit, followed
immediately by the first good one. Once this commit has been identified,
then it may be reviewed as a candidate for backporting into your
release. Could you please do this following
https://wiki.ubuntu.com/Kernel/KernelBisection#How_do_I_reverse_bisect_the_upstream_kernel.3F
?

Please note, finding adjacent kernel versions is not fully commit
bisecting.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

** Tags removed: bios-outdated-504
** Tags added: latest-bios-504 needs-reverse-bisect

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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[Bug 1416849] Re: Booted into blank screen after the security update

2015-03-03 Thread Aikawa Takuya
Thanks for your advice, Christopher.

I've just done the BIOS update and tested booting.

With the 3.13.0-45 and 3.13.0-46 kernel:
The backlight turns off (as normal boot process) and on with some oddly 
scrambled lines,
then the screen generally becomes white. While the screen whiting out, the log 
in drum rings.

With the 3.13.0-44 kernel, my laptop boots successfully.

The output of the dmidecode commands:
X200MA.504
11/13/2014

Thanks.

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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[Bug 1416849] Re: Booted into blank screen after the security update

2015-03-03 Thread Keith Brown
Christopher Penalver: I have done so. Thanks.

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[Bug 1416849] Re: Booted into blank screen after the security update

2015-03-03 Thread Christopher M. Penalver
Keith Brown, it would help immensely if you filed a new report via a terminal:
ubuntu-bug linux

Please feel free to subscribe me to it.

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[Bug 1416849] Re: Booted into blank screen after the security update

2015-03-03 Thread Keith Brown
I use an Asus X200MA with Ubuntu 14.04 and have had the same issue i.e.
a black screen since the update from 3.13.0-40 to 3.13.0-45. The update
to 3.13.0-46 didn't help so I'm back to using 3.13.0-40.

I tried Christopher Penalver's suggestion and upgraded the BIOS to the
latest version 504 (from November 2014). With 3.13.0-46 this results in
an initially scrambled screen that slowly becomes a white screen after a
minute or so. I can still use 3.13.0-40.

Here's the requested output of sudo dmidecode -s bios-version && sudo
dmidecode -s bios-release-date:

X200MA.504
11/13/2014

Thanks a lot.

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[Bug 1416849] Re: Booted into blank screen after the security update

2015-03-02 Thread Vincent
** Description changed:

  I am using Ubuntu 14.04 on ASUS X200MA laptop.
  After applying the security update to the linux kernel, the boot process 
failed.
  
  Summary:
  Grub load, empty purple screen appears and disappears,
  then the backlight turns off... it DOES NOT turn on and the log in drum sound 
rings.
  
  It is just like the former bug reported below:
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/919350
  
  Now I am running on the previous kernel 3.13.0-44 #73-Ubuntu
  (with selecting from Grub menu), and have no problem on booting.
  
  I appreciate your help and cooperation. Thanks.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-45-generic 3.13.0-45.74
  ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
  Uname: Linux 3.13.0-44-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
-  USERPID ACCESS COMMAND
-  /dev/snd/controlC0:  aikawatakuya   1859 F pulseaudio
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  aikawatakuya   1859 F pulseaudio
  CurrentDesktop: Unity
  Date: Mon Feb  2 00:18:17 2015
  HibernationDevice: RESUME=UUID=1d9c88a7-1473-4d4e-917d-46fc21e38a98
  InstallationDate: Installed on 2014-11-09 (84 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: ASUSTeK COMPUTER INC. X200MA
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic.efi.signed 
root=UUID=7ac07a5f-b038-40ac-a6a1-e0f4ccbb69c3 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-44-generic N/A
-  linux-backports-modules-3.13.0-44-generic  N/A
-  linux-firmware 1.127.11
+  linux-restricted-modules-3.13.0-44-generic N/A
+  linux-backports-modules-3.13.0-44-generic  N/A
+  linux-firmware 1.127.11
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/04/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X200MA.500
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X200MA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrX200MA.500:bd05/04/2014:svnASUSTeKCOMPUTERINC.:pnX200MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX200MA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X200MA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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[Bug 1416849] Re: Booted into blank screen after the security update

2015-03-02 Thread Christopher M. Penalver
Aikawa Takuya, as per
http://support.asus.com/Download.aspx?SLanguage=en&m=X200MA an update to
your computer's buggy and outdated BIOS is available (504). If you
update to this following https://help.ubuntu.com/community/BIOSUpdate
does it change anything?

If it doesn't, could you please both specify what happened, and provide the 
output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios-outdated-504

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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[Bug 1416849] Re: Booted into blank screen after the security update

2015-03-01 Thread Kamolwan Lueprasert
I also use ASUS X200MA and have the same issue since the upgrade to
3.13.0-45 and continue to have a problem when upgraded to 3.13.0-46.

The last kernel that worked for this laptop is 3.13.0-45.

I tried reintalled using USB with 3.13.0-45.  I currently used this
laptop to report but booted from advance ubuntu options and select the
3.13.0-32 which I have last on my USB installer.  Sadly, my 3.13.0-45
was wiped out when I reinstalled.  I am currently using the 3.13.0-32 to
report this problem.

Looking forward to see new development and fix or workaround in this
issue.

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[Bug 1416849] Re: Booted into blank screen after the security update

2015-02-26 Thread Jaime Giraldo
Equal issue, also on ASUS X200MA and 3.13.0-46

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[Bug 1416849] Re: Booted into blank screen after the security update

2015-02-25 Thread Aikawa Takuya
Hi,

I've just done the latest security update,
but the same problem exists with the newly installed(updated) v. 3.13.0-46 
kernel.
Also on ASUS X200MA. The hardware configurations are the same as reported above.

I expect further developments. Thank you.

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[Bug 1416849] Re: Booted into blank screen after the security update

2015-02-05 Thread Aikawa Takuya
The latest v3.19 mainline kernel doesn't produce this bug.

Some messages were displayed during the boot session (sorry I couldn't write 
them down, but 3 short lines),
but my laptop booted successfully.

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

** Tags added: kernel-fixed-upstream

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[Bug 1416849] Re: Booted into blank screen after the security update

2015-02-05 Thread Kevin Sapper
Same issue, on ASUS F200M.

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[Bug 1416849] Re: Booted into blank screen after the security update

2015-02-04 Thread ziessow
Same issue, also on ASUS X200MA.

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[Bug 1416849] Re: Booted into blank screen after the security update

2015-02-02 Thread Aikawa Takuya
Thank you for your proposal.
I'll certainly test the latest kernel, but this is my main laptop and
it is difficult to test it for a couple of days because of my own work...

Probably I can test the v3.19 kernel on Thursday or Friday.
Then I'll go on to adding some tags!

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[Bug 1416849] Re: Booted into blank screen after the security update

2015-02-02 Thread Joseph Salisbury
Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v3.19 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, 
please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as 
"Confirmed".


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.19-rc7-vivid/


** Changed in: linux (Ubuntu)
   Importance: Undecided => High

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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[Bug 1416849] Re: Booted into blank screen after the security update

2015-02-01 Thread Donald Church
Same issue, same laptop. Setting nomodeset does NOT provide a
workaround.

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