[Bug 1419439] Re: Screen freeze when watching video in VLC

2016-08-29 Thread Christopher M. Penalver
Art Pina, it will help immensely if you filed a new report with the Ubuntu 
repository kernel (not mainline/upstream) via a terminal:
ubuntu-bug linux

Please feel free to subscribe me to it.

For more on why this is helpful, please see
https://wiki.ubuntu.com/ReportingBugs.

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Title:
  Screen freeze when watching video in VLC

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[Bug 1419439] Re: Screen freeze when watching video in VLC

2016-08-20 Thread Art Pina
ubuntu 16.04 LTS 16 GB RAM, i7-5820K CPU@3.30GHzx12, GeForce GT 730/PCIe/SSE2, 
64-bit, 2 TB HDD
Rebooted, but it recurred. Used Ctl-Alt-F1 to switch to console to VLC 2.2.4 
was still running.
Sometimes it resumes.
Previous comments state mainline kernel v3.19 fault.
I am running: Linux cs1 4.4.0-36-generic #55-Ubuntu SMP Thu Aug 11 18:01:55 UTC 
2016 x86_64 x86_64 x86_64 GNU/Linux
Could it be my Nvidia graphics card driver from Nvidia?
I'm going to try the purge and install nvidia-364 I found on the web to fix 
Nvidia problems to see if that takes care of this.

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  Screen freeze when watching video in VLC

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[Bug 1419439] Re: Screen freeze when watching video in VLC

2015-04-20 Thread cohomolg
I ran into the same incident on my Lenovo E450 laptop.

Distro: Ubuntu 13.10 (saucy)
Uname: 3.11.0-26-generic
CPU Model: Intel(R) Core(TM) i7-5500U CPU @ 2.40GHz

-
$ sudo dmidecode -s bios-version  sudo dmidecode -s bios-release-date
J5ET44WW (1.15 )
03/12/2015
-

If there's any ongoing workaround regarding this issue, I would like to
be notified.

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  Screen freeze when watching video in VLC

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[Bug 1419439] Re: Screen freeze when watching video in VLC

2015-04-20 Thread Christopher M. Penalver
cohomolg, Saucy has been EOL since July 17, 2014. For more on this,
please see https://wiki.ubuntu.com/Releases .

If you are having an issue on a supported release, please file a new report in 
it via a terminal:
ubuntu-bug linux

Please feel free to subscribe me to it.

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  Screen freeze when watching video in VLC

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[Bug 1419439] Re: Screen freeze when watching video in VLC

2015-03-04 Thread Prasanna Kumar
I have updated my BIOS. Will check and report back whether the issue is
still present.

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  Screen freeze when watching video in VLC

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[Bug 1419439] Re: Screen freeze when watching video in VLC

2015-03-03 Thread Christopher M. Penalver
Prasanna Kumar, as per http://support.lenovo.com/us/en/products/laptops-
and-netbooks/thinkpad-l-series-laptops/thinkpad-l430 an update to your
computer's buggy and outdated BIOS is available (2.63). If you update to
this following https://help.ubuntu.com/community/BIOSUpdate does it
change anything?

If it doesn't, could you please both specify what happened, and provide the 
output of the following terminal command:
sudo dmidecode -s bios-version  sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios- outdated-2.63

** Description changed:

  Screen freezes when I watch video in VLC media player. Moving mouse is
  of no use and Ctrl + Alt + T short cut does not launch terminal. But I
  Could hear the audio even after screen freeze.
  
  If I press Ctrl + Alt + F1 and wait for several minutes switches to
  console. Then switching to GUI brings back the screen and I am able to
  work as usual.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-30-generic 3.16.0-30.40
  ProcVersionSignature: Ubuntu 3.16.0-30.40-generic 3.16.7-ckt3
  Uname: Linux 3.16.0-30-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8.1
  Architecture: amd64
  AudioDevicesInUse:
-  USERPID ACCESS COMMAND
-  /dev/snd/controlC0:  prasanna   2562 F pulseaudio
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  prasanna   2562 F pulseaudio
  CurrentDesktop: Unity
  Date: Sun Feb  8 18:51:57 2015
  HibernationDevice: RESUME=UUID=0af44a95-238c-498a-88f2-425c00e1c9a6
  InstallationDate: Installed on 2014-12-15 (54 days ago)
  InstallationMedia: Ubuntu 14.10 Utopic Unicorn - Release amd64 (20141022.1)
  MachineType: LENOVO 24663C1
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-30-generic 
root=UUID=0155df5a-b3ef-4cff-bf83-c45841ac9ed0 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-3.16.0-30-generic N/A
-  linux-backports-modules-3.16.0-30-generic  N/A
-  linux-firmware 1.138.1
+  linux-restricted-modules-3.16.0-30-generic N/A
+  linux-backports-modules-3.16.0-30-generic  N/A
+  linux-firmware 1.138.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/26/2012
  dmi.bios.vendor: LENOVO
  dmi.bios.version: G3ET90WW(2.50)
  dmi.board.asset.tag: Not Available
  dmi.board.name: 24663C1
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Defined
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvrG3ET90WW(2.50):bd12/26/2012:svnLENOVO:pn24663C1:pvrThinkPadL430:rvnLENOVO:rn24663C1:rvrNotDefined:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 24663C1
  dmi.product.version: ThinkPad L430
  dmi.sys.vendor: LENOVO
- --- 
- ApportVersion: 2.14.7-0ubuntu8.1
- Architecture: amd64
- CurrentDesktop: Unity
- DistroRelease: Ubuntu 14.10
- InstallationDate: Installed on 2014-12-15 (57 days ago)
- InstallationMedia: Ubuntu 14.10 Utopic Unicorn - Release amd64 (20141022.1)
- Package: linux-image-3.19.0-031900-generic 3.19.0-031900.201502091451 
[origin: unknown]
- PackageArchitecture: amd64
- Tags: utopic third-party-packages
- Uname: Linux 3.19.0-031900-generic x86_64
- UnreportableReason: This is not an official Ubuntu package. Please remove any 
third party package and try again.
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
- _MarkForUpload: True

** Attachment removed: Dependencies.txt
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1419439/+attachment/4317329/+files/Dependencies.txt

** Attachment removed: ProcEnviron.txt
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1419439/+attachment/4317330/+files/ProcEnviron.txt

** Changed in: linux (Ubuntu)
   Status: Confirmed = Incomplete

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  Screen freeze when watching video in VLC

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[Bug 1419439] Re: Screen freeze when watching video in VLC

2015-02-11 Thread Prasanna Kumar
I was able to reproduce the bug with linux 3.19 kernel. Copied the OOPS
below

[   91.912027] [ cut here ]
[   91.912074] WARNING: CPU: 1 PID: 0 at 
/home/kernel/COD/linux/drivers/gpu/drm/i915/intel_display.c:9713 
intel_check_page_flip+0xe6/0xf0 [i915]()
[   91.912075] Kicking stuck page flip: queued at 4781, now 4786
[   91.912076] Modules linked in: xt_CHECKSUM(E) iptable_mangle(E) 
ipt_MASQUERADE(E) nf_nat_masquerade_ipv4(E) iptable_nat(E) nf_conntrack_ipv4(E) 
nf_defrag_ipv4(E) nf_nat_ipv4(E) nf_nat(E) nf_conntrack(E) xt_tcpudp(E) 
bridge(E) stp(E) llc(E) iptable_filter(E) ip_tables(E) x_tables(E) ctr(E) 
ccm(E) uvcvideo(E) intel_rapl(E) iosf_mbi(E) videobuf2_vmalloc(E) 
videobuf2_memops(E) videobuf2_core(E) x86_pkg_temp_thermal(E) 
intel_powerclamp(E) v4l2_common(E) coretemp(E) arc4(E) videodev(E) rtl8192ce(E) 
snd_hda_codec_hdmi(E) media(E) rtl_pci(E) kvm_intel(E) snd_hda_codec_realtek(E) 
btusb(E) bnep(E) kvm(E) rtl8192c_common(E) snd_hda_codec_generic(E) 
snd_hda_intel(E) rtlwifi(E) mac80211(E) snd_hda_controller(E) i915(E) rfcomm(E) 
snd_hda_codec(E) crct10dif_pclmul(E) snd_hwdep(E) bluetooth(E) cfg80211(E) 
snd_pcm(E)
[   91.912094]  thinkpad_acpi(E) crc32_pclmul(E) ghash_clmulni_intel(E) 
nvram(E) snd_seq_midi(E) snd_seq_midi_event(E) snd_rawmidi(E) aesni_intel(E) 
drm_kms_helper(E) aes_x86_64(E) joydev(E) drm(E) snd_seq(E) lrw(E) gf128mul(E) 
glue_helper(E) serio_raw(E) rtsx_pci_ms(E) mei_me(E) ablk_helper(E) memstick(E) 
snd_seq_device(E) cryptd(E) snd_timer(E) snd(E) mei(E) wmi(E) i2c_algo_bit(E) 
lpc_ich(E) shpchp(E) soundcore(E) video(E) mac_hid(E) parport_pc(E) ppdev(E) 
lp(E) parport(E) binfmt_misc(E) rtsx_pci_sdmmc(E) psmouse(E) ahci(E) libahci(E) 
r8169(E) mii(E) rtsx_pci(E)
[   91.912114] CPU: 1 PID: 0 Comm: swapper/1 Tainted: GE  
3.19.0-031900-generic #201502091451
[   91.912115] Hardware name: LENOVO 24663C1/24663C1, BIOS G3ET90WW(2.50) 
12/26/2012
[   91.912116]  25f1 88011f243d28 817c4c00 
0007
[   91.912118]  88011f243d78 88011f243d68 81076e87 
0b4c2000
[   91.912120]  8800beb8 880119ce19a8 880119ce1800 

[   91.912122] Call Trace:
[   91.912123]  IRQ  [817c4c00] dump_stack+0x45/0x57
[   91.912130]  [81076e87] warn_slowpath_common+0x97/0xe0
[   91.912132]  [81076f86] warn_slowpath_fmt+0x46/0x50
[   91.912146]  [c06fc8a6] intel_check_page_flip+0xe6/0xf0 [i915]
[   91.912157]  [c06c50ae] ivb_display_irq_handler+0xae/0x190 [i915]
[   91.912168]  [c06c73b8] ironlake_irq_handler+0x258/0x2c0 [i915]
[   91.912171]  [810ce4cd] handle_irq_event_percpu+0x5d/0x1e0
[   91.912173]  [810ce698] handle_irq_event+0x48/0x70
[   91.912174]  [810d171f] handle_edge_irq+0x7f/0x120
[   91.912176]  [810178a2] handle_irq+0x22/0x40
[   91.912178]  [817d4e4c] do_IRQ+0x5c/0x110
[   91.912180]  [817d2cad] common_interrupt+0x6d/0x6d
[   91.912181]  EOI  [810d7575] ? rcu_nocb_kthread+0xf5/0x190
[   91.912186]  [8165a084] ? cpuidle_enter_state+0x74/0x190
[   91.912187]  [8165a06f] ? cpuidle_enter_state+0x5f/0x190
[   91.912189]  [8165a267] cpuidle_enter+0x17/0x20
[   91.912191]  [810b79c1] cpuidle_idle_call+0x101/0x1c0
[   91.912193]  [810b7c55] cpu_idle_loop+0x1d5/0x1f0
[   91.912195]  [810ecc22] ? clockevents_register_device+0xe2/0x140
[   91.912197]  [810b7cca] cpu_startup_entry+0x5a/0x60
[   91.912200]  [8104abea] start_secondary+0xca/0xd0
[   91.912201] ---[ end trace 882b559b100b49ad ]---

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Title:
  Screen freeze when watching video in VLC

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[Bug 1419439] Re: Screen freeze when watching video in VLC

2015-02-11 Thread Prasanna Kumar
apport information

** Tags added: apport-collected third-party-packages

** Description changed:

  Screen freezes when I watch video in VLC media player. Moving mouse is
  of no use and Ctrl + Alt + T short cut does not launch terminal. But I
  Could hear the audio even after screen freeze.
  
  If I press Ctrl + Alt + F1 and wait for several minutes switches to
  console. Then switching to GUI brings back the screen and I am able to
  work as usual.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-30-generic 3.16.0-30.40
  ProcVersionSignature: Ubuntu 3.16.0-30.40-generic 3.16.7-ckt3
  Uname: Linux 3.16.0-30-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8.1
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  prasanna   2562 F pulseaudio
  CurrentDesktop: Unity
  Date: Sun Feb  8 18:51:57 2015
  HibernationDevice: RESUME=UUID=0af44a95-238c-498a-88f2-425c00e1c9a6
  InstallationDate: Installed on 2014-12-15 (54 days ago)
  InstallationMedia: Ubuntu 14.10 Utopic Unicorn - Release amd64 (20141022.1)
  MachineType: LENOVO 24663C1
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-30-generic 
root=UUID=0155df5a-b3ef-4cff-bf83-c45841ac9ed0 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-30-generic N/A
   linux-backports-modules-3.16.0-30-generic  N/A
   linux-firmware 1.138.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/26/2012
  dmi.bios.vendor: LENOVO
  dmi.bios.version: G3ET90WW(2.50)
  dmi.board.asset.tag: Not Available
  dmi.board.name: 24663C1
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Defined
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvrG3ET90WW(2.50):bd12/26/2012:svnLENOVO:pn24663C1:pvrThinkPadL430:rvnLENOVO:rn24663C1:rvrNotDefined:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 24663C1
  dmi.product.version: ThinkPad L430
  dmi.sys.vendor: LENOVO
+ --- 
+ ApportVersion: 2.14.7-0ubuntu8.1
+ Architecture: amd64
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 14.10
+ InstallationDate: Installed on 2014-12-15 (57 days ago)
+ InstallationMedia: Ubuntu 14.10 Utopic Unicorn - Release amd64 (20141022.1)
+ Package: linux-image-3.19.0-031900-generic 3.19.0-031900.201502091451 
[origin: unknown]
+ PackageArchitecture: amd64
+ Tags: utopic third-party-packages
+ Uname: Linux 3.19.0-031900-generic x86_64
+ UnreportableReason: This is not an official Ubuntu package. Please remove any 
third party package and try again.
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True

** Attachment added: Dependencies.txt
   
https://bugs.launchpad.net/bugs/1419439/+attachment/4317329/+files/Dependencies.txt

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  Screen freeze when watching video in VLC

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[Bug 1419439] Re: Screen freeze when watching video in VLC

2015-02-11 Thread Prasanna Kumar
https://bugzilla.kernel.org/show_bug.cgi?id=64431#c24 has the same stack
trace. Will try to check this weekend if the bug is fixed in drm-intel-
nightly branch.

If a .deb is available for that kernel I can use it directly which may
speed up my testing.

** Bug watch added: Linux Kernel Bug Tracker #64431
   http://bugzilla.kernel.org/show_bug.cgi?id=64431

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  Screen freeze when watching video in VLC

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[Bug 1419439] Re: Screen freeze when watching video in VLC

2015-02-10 Thread Prasanna Kumar
I have installed linux 3.19. The bug occurs at random time and I am not
sure when I will be able to reproduce it. I will test and get back at
the latest.

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  Screen freeze when watching video in VLC

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[Bug 1419439] Re: Screen freeze when watching video in VLC

2015-02-09 Thread Raj Amal
I too faced the same issue now in my Lenovo Y510p running Ubuntu 14.10 64bit.
No keys work only I can hear the audio. I force shutdown to get back my laptop 
to work.

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  Screen freeze when watching video in VLC

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[Bug 1419439] Re: Screen freeze when watching video in VLC

2015-02-09 Thread Joseph Salisbury
Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v3.19 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, 
please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as 
Confirmed.


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.19-vivid/

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[Bug 1419439] Re: Screen freeze when watching video in VLC

2015-02-08 Thread Alberto Salvia Novella
** Package changed: linux (Ubuntu) = vlc (Ubuntu)

** Changed in: vlc (Ubuntu)
   Importance: Undecided = High

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[Bug 1419439] Re: Screen freeze when watching video in VLC

2015-02-08 Thread Prasanna Kumar
This is not a bug in VLC, it just triggers the code path within ther
kernel which causes the issue. Looking at the kernel OOPS it can be
confirmed that the problem is within the kernel (intel graphics driver
code). Please change the package back to Linux from VLC.

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[Bug 1419439] Re: Screen freeze when watching video in VLC

2015-02-08 Thread Prasanna Kumar
As the bug is in the kernel changing the packge to linux from VLC.

** Package changed: vlc (Ubuntu) = linux (Ubuntu)

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