[Bug 1429306] Re: Sending MIDI directly out of Soundcard causes lock up

2015-05-08 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete => Expired

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Title:
  Sending MIDI directly out of Soundcard causes lock up

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[Bug 1429306] Re: Sending MIDI directly out of Soundcard causes lock up

2015-03-09 Thread Joseph Salisbury
** Changed in: linux (Ubuntu)
   Importance: Critical => Medium

** Changed in: linux (Ubuntu)
   Importance: Medium => High

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Title:
  Sending MIDI directly out of Soundcard causes lock up

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[Bug 1429306] Re: Sending MIDI directly out of Soundcard causes lock up

2015-03-07 Thread Christopher M. Penalver
Tristan Strange, as per http://support.hp.com/us-en/product/HP-ENVY-
TouchSmart-15-j100-Notebook-PC-series/5401191/model/7264959/drivers an
update to your computer's buggy and outdated BIOS is available (F.65).
If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the 
output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios-outdated-f.65

** Description changed:

- After sending a number of MIDI notes out of my NI AudioKontrol 1 sound
- card my system locks up completely and needs to be hard reset.
+ With my HP ENVY TouchSmart 15-j144na Notebook PC, after sending a number
+ of MIDI notes out of my NI AudioKontrol 1 sound card my system locks up
+ completely and needs to be hard reset.
  
  This problem appears to occur no matter what tool I use to send MIDI out
  of the soundcards port.
  
  Upon crashing:
  - screen goes black but backlight is left on.
  - Caps lock key begins to flash
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-31-lowlatency 3.16.0-31.41
  ProcVersionSignature: Ubuntu 3.16.0-31.41-lowlatency 3.16.7-ckt5
  Uname: Linux 3.16.0-31-lowlatency x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.7-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-id', 
'/dev/snd/midiC2D0', '/dev/snd/pcmC2D0c', '/dev/snd/pcmC2D0p', 
'/dev/snd/controlC2', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D0c', 
'/dev/snd/pcmC1D0p', '/dev/snd/controlC1', '/dev/snd/by-path', 
'/dev/snd/hwC0D0', '/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p', 
'/dev/snd/pcmC0D3p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] 
failed with exit code 1:
  CurrentDesktop: Unity
  Date: Fri Mar  6 23:48:36 2015
  HibernationDevice: RESUME=UUID=a936a653-2638-4e98-9326-2067c04324bb
  InstallationDate: Installed on 2014-12-07 (89 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: Hewlett-Packard HP ENVY TS 15 Notebook PC
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-31-lowlatency 
root=UUID=0c56b1a0-831d-4cfa-b181-46b2e7fca4f2 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
-  linux-restricted-modules-3.16.0-31-lowlatency N/A
-  linux-backports-modules-3.16.0-31-lowlatency  N/A
-  linux-firmware1.138.1
+  linux-restricted-modules-3.16.0-31-lowlatency N/A
+  linux-backports-modules-3.16.0-31-lowlatency  N/A
+  linux-firmware1.138.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/10/2014
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.63
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 1967
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 93.51
  dmi.chassis.asset.tag: 5CG439469N
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnInsyde:bvrF.63:bd06/10/2014:svnHewlett-Packard:pnHPENVYTS15NotebookPC:pvr098111405E0320100:rvnHewlett-Packard:rn1967:rvrKBCVersion93.51:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP ENVY TS 15 Notebook PC
  dmi.product.version: 098111405E0320100
  dmi.sys.vendor: Hewlett-Packard

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Title:
  Sending MIDI directly out of Soundcard causes lock up

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[Bug 1429306] Re: Sending MIDI directly out of Soundcard causes lock up

2015-03-07 Thread Tristan Strange
It's a HP Envy TouchSmart 15 Notebook PC

Model No: 15j 144 NA

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Title:
  Sending MIDI directly out of Soundcard causes lock up

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[Bug 1429306] Re: Sending MIDI directly out of Soundcard causes lock up

2015-03-07 Thread Christopher M. Penalver
Tristan Strange, thank you for reporting this and helping make Ubuntu
better. Could you please provide the full computer model as noted on the
sticker of the computer itself (not from the Bug Description)?

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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Title:
  Sending MIDI directly out of Soundcard causes lock up

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[Bug 1429306] Re: Sending MIDI directly out of Soundcard causes lock up

2015-03-07 Thread Alberto Salvia Novella
** Changed in: linux (Ubuntu)
   Importance: Undecided => Critical

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Title:
  Sending MIDI directly out of Soundcard causes lock up

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