[Bug 1436620] Re: Bluetooth & USB interrupt suspended state on Surface Pro 3

2015-06-08 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete => Expired

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Title:
  Bluetooth & USB interrupt suspended state on Surface Pro 3

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[Bug 1436620] Re: Bluetooth & USB interrupt suspended state on Surface Pro 3

2015-04-09 Thread Keith McClelland
Christopher, this assignment doesn't seem possible. When I use Linux
4.0.0-04rc7-genericx86_64, it suspends well and seems to stay
suspended indefinitely. But I can't get it to resume at all and have to
kill it by holding the power switch for a long time.

When it comes back it reports two or three errors, though I'm not sure
they are different. It's a proglem type KernelOops, suspend/resume
failure with apport version 2.14.7-0ubuntu8.2.

The hole suspend thing is highly erratic. Sometimes, using my modified
4.0-rc7 kernel, I actually get both lid open and lid close events. When
that happens, I can set it to suspend on lid closed and it actually
works pretty well except for not going through a logon on the way back.
Maybe suspending by another means wrecks its ability to recognize lid
opening but this is getting into speculation.

I and some other people are trying to keep a coherent discussion of all
surface problems going on https://groups.google.com/forum/#!forum/linux-
surface . I will keep trying to understand things there.]

Maybe this bug should be closed for being irreproducible.

Keith

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Title:
  Bluetooth & USB interrupt suspended state on Surface Pro 3

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[Bug 1436620] Re: Bluetooth & USB interrupt suspended state on Surface Pro 3

2015-04-04 Thread Keith McClelland
Christopher, when I downloaded the 4.0-rc6 kernel earlier in the week it
didn't really install right but ran (somehow broken with respect to the
headers) so I deleted it after making the report. Tonight I can't repeat
the installation, good or bad, so I'll wait until the next one is made,
probably until sometime Monday.

When doing this should I install just the image and headers for ".amd64"
or also the headers for ".all"?

I presume from your comment that you want me to do the whole "resume-
trace" procedure even though the problem isn't that it resumes badly but
that it resumes too easily.

Thanks

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Title:
  Bluetooth & USB interrupt suspended state on Surface Pro 3

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[Bug 1436620] Re: Bluetooth & USB interrupt suspended state on Surface Pro 3

2015-04-04 Thread Christopher M. Penalver
Keith McClelland, could you please provide the missing information
following https://wiki.ubuntu.com/DebuggingKernelSuspend ?

** Tags removed: bios-outdated-3.11.0760
** Tags added: latest-bios-3.11.0760

** Changed in: linux (Ubuntu)
   Status: Confirmed => Triaged

** Changed in: linux (Ubuntu)
   Status: Triaged => Incomplete

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  Bluetooth & USB interrupt suspended state on Surface Pro 3

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[Bug 1436620] Re: Bluetooth & USB interrupt suspended state on Surface Pro 3

2015-04-04 Thread Keith McClelland
Here is my bios information:

3.11.0760
03/16/2015

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  Bluetooth & USB interrupt suspended state on Surface Pro 3

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[Bug 1436620] Re: Bluetooth & USB interrupt suspended state on Surface Pro 3

2015-04-03 Thread Christopher M. Penalver
Keith McClelland, could you provide the output of the following terminal 
command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

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Title:
  Bluetooth & USB interrupt suspended state on Surface Pro 3

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[Bug 1436620] Re: Bluetooth & USB interrupt suspended state on Surface Pro 3

2015-04-03 Thread Keith McClelland
I am using that update; it came March 31 and disconnected me from grub.
I figured out how to use boot-repair and got back to Linux.

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Title:
  Bluetooth & USB interrupt suspended state on Surface Pro 3

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[Bug 1436620] Re: Bluetooth & USB interrupt suspended state on Surface Pro 3

2015-04-02 Thread Christopher M. Penalver
Keith McClelland, could you please update the firmware to the latest as
per http://www.microsoft.com/surface/en-us/support/install-update-
activate/pro-3-update-history and advise if this changes anything?

** Tags removed: kernel-bug-exists-upstream-4.0.0-rc6
** Tags added: kernel-bug-exists-upstream-4.0-rc6

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  Bluetooth & USB interrupt suspended state on Surface Pro 3

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[Bug 1436620] Re: Bluetooth & USB interrupt suspended state on Surface Pro 3

2015-04-02 Thread Keith McClelland
I should really say that suspend-to-idle never holds forever. With the
SP3 disconnected from every plug including docking station, power, type
cover, and micro-SD and with both BT and WIFI turned off, it lasts for
random periods and then comes back alive.

I'm using 4.0-RC6 with the set of patches listed in kernel bug 84651
comment 87.

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Title:
  Bluetooth & USB interrupt suspended state on Surface Pro 3

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[Bug 1436620] Re: Bluetooth & USB interrupt suspended state on Surface Pro 3

2015-03-30 Thread Christopher M. Penalver
** Tags removed: latest-bios-3.11.0450
** Tags added: bios-outdated-3.11.0760

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[Bug 1436620] Re: Bluetooth & USB interrupt suspended state on Surface Pro 3

2015-03-30 Thread Keith McClelland
I tested with Linux version 4.0.0-04rc6-generic using the
pm_functions as modified by Launchpad bug 1380076. This is not a
perfectly clean bug in that it sometimes bounces back from freeze even
without BT being on and it can go a long time with BT on. But definitely
BT makes the freeze less reliable.

An interesting feature: you cannot break the freeze by use of the type
cover's keyboard or touch pad but can by an eternal mouse or keyboard.

I've attached DMESG.


** Attachment added: "dmesg"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1436620/+attachment/4361491/+files/dmesg.txt

** Tags added: kernel-bug-exists-upstream kernel-bug-exists-
upstream-4.0.0-rc6

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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  Bluetooth & USB interrupt suspended state on Surface Pro 3

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[Bug 1436620] Re: Bluetooth & USB interrupt suspended state on Surface Pro 3

2015-03-25 Thread Christopher M. Penalver
Keith McClelland, thank you for reporting this and helping make Ubuntu
better. Could you please test the latest upstream kernel available
(4.0-rc5) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It
will allow additional upstream developers to examine the issue.

Once you've tested the upstream kernel, please comment on which kernel version 
specifically you tested. If this bug is fixed in the mainline kernel, please 
add the following tags by clicking on the yellow circle with a black pencil 
icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-3.XY-rcZ

Where XY and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-3.XY-rcZ

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags removed: bluetooth
** Tags added: latest-bios-3.11.0450

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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  Bluetooth & USB interrupt suspended state on Surface Pro 3

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