[Bug 1449990] Re: National Data Roaming

2016-08-12 Thread lgd
Thanks for your hint - my National Roaming changed often and at eplus my
network was still dead - it was really frustrating to go 30s into air
mode on/off procedure for 4 times in 15 min of walking here, every day.
Now I checked the roaming option - it seems the last update had changed
it to off. Now all works for me again! I didn't thought that it would be
so simple in this case.

Offtopic: I wanted to email you but there is no public email only your
gpg without email inside: I'm one of the main authors of the German
touch wiki so I know and like UT but in your list of systems you should
know that Sailfish OS is a great LINUX (ssh...) handy system too and on
some official devices there is an emulator for Android apps too. More on
this not on this report here, please. I have an email address on my
profile if needed.

Greetings, Benno-007

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[Bug 1449990] Re: National Data Roaming

2016-08-11 Thread Michael Mess
Current behaviour with OTA-12 is that with o2.de+ the internet is not
working even when roaming is turned on. A workaround is to turn data
roaming off and then on again to let the mobile phone use it.

Another issue I have experienced in Luxembourg is that in the network pulldown, 
where all cards are listed, the card was listed (I think provider was POST) 
with internet ("H" was displayed), but the internet was not usable and the card 
was not listed with "H" in the status line above.
The workaround mentioned above didn't help at all, even when used multiple 
times. Even a reboot didn't let me get a usable internet connection.
Another provider (I think it was Tango) at another place worked well as 
expected.

Not being able to use the services I have paid for is a serious issue for me, 
thus I expect Canonical to fix this with the highest possible priority.
This bug is more than one year old with no real improvements.
How long do I still have to wait for an improvement?
Note: I do not expect a full implementation as mentioned in my earlier comments 
immediately, but I want to be able to use the internet hassle-free with any 
network - as I am paying for it - in a short term.

If Canonical still does not do its job to complete a working base
environment soon, I have to think about buying a new mobile phone with
another OS that does its job: :-(

The main choices would then be:
 - Windows Phone: I don't like the user interface (maybe that could change, if 
I get used to it?), but people report that it works and there seem to be even 
more useful apps available than for Ubuntu Phone. Updates are available, but 
market share is dropping and thus it will probably discontinued soon, either by 
developers or by the manufacturer.
 - Apple: Expensive, but good hardware, but no specials like Dual-SIM, very 
restrictive about installing software (You can install only from Apple Store, 
if you don't want to Jail-Break the device), high security (encrypted file 
system). Updates are available.
 - Android: Most developer friendly OS, biggest amount of Apps available, but 
there is a big security issue due to missing updates, because even when a bug 
has been fixed at google phones do not draw the fix directly from there, 
instead most phone companies have to build and roll out an update release for 
each device due to some garbage closed source drivers used there. This 
additional effort leads to phones with serious securities issues not getting 
fixed.

I know there would be even more choices, but most apps are available only for 
these three choices.
It seems that I have the choice between getting security updates (Apple + MS) 
or having a great choice of apps (Android).

And last not least leaving Ubuntu Phone would't be without any pain: I
like it that I can use rsync with backuppc via ssh to automatically
backup the data and photos on the device when it is available in the
local wlan network, without the need for an external cloud service or a
special backup-app installed.

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[Bug 1449990] Re: National Data Roaming

2015-12-09 Thread Pat McGowan
** Changed in: canonical-devices-system-image
   Importance: Undecided => High

** Changed in: canonical-devices-system-image
Milestone: None => backlog

** Changed in: canonical-devices-system-image
 Assignee: (unassigned) => John McAleely (john.mcaleely)

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[Bug 1449990] Re: National Data Roaming

2015-07-18 Thread Maria Monzer
I have the same roaming bug  with my MX4 Ubuntu touch with O2-de and O2-de+. 
If i change  manually to O2-de i will get mobile internet for a short while. 

I guess it will be a temporary solution to change it permanent to O2-de,
but how to do / save this options?

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[Bug 1449990] Re: National Data Roaming

2015-07-17 Thread Tony Espy
@Simon

Thanks for your comments on bug #1462208.

I will make sure this bug gets reviewed by the product team.

That said, have  you ( or anyone else ) tried to get a new SIM from the
operator in question and verified whether or not it makes the problem go
away ( per Alfonso's suggestion in comment #6 )?  I realize that this
may be a cost to the end-user, but there's also a significant cost in
engineering and QA in order to implement this feature.  As such, this
decision isn't something I can make on my own.  Have you contacted BQ
support?

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[Bug 1449990] Re: National Data Roaming

2015-06-23 Thread Simon Raffeiner
** Summary changed:

- National Data Roaming on the bq Aquaris E4.5
+ National Data Roaming

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[Bug 1449990] Re: National Data Roaming

2015-06-23 Thread Simon Raffeiner
This now affects the MX4 (arale) and Aquaris E5 (vegetahd) as well.

I would like to make a case to rise the importance of this bug to
something higher than Wishlist. Ubuntu currently has no way to
generally disable Roaming, my phones are constantly roaming to the
other national network when a tower with better service is in range,
and the data connection drops. So I am forced to enable Data Roaming to
keep the data connection alive, which I then have to remember to turn
off every time I come near a border or cross a border. I travel a lot
and live near the french border :/

The solution for this is in the Android codebase. If I put the same SIM
in my Nexus 5 with Android 4.4.4, everything works automagically. I
don't even have to enable Roaming at all, the phone switches between
both networks as if they were a single one.

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[Bug 1449990] Re: National Data Roaming on the bq Aquaris E4.5

2015-05-19 Thread António Miranda
Does roaming even work?

My friend with his BQ (MEO) went from Portugal to Spain and activated
roaming... nothing. no calls, no text, no nothing and the other friend
with MEO on Android worked normally...

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[Bug 1449990] Re: National Data Roaming on the bq Aquaris E4.5

2015-05-12 Thread Tony Espy
@Simon

Thanks so much for the detailed bug report, and suggested fix(es).

I've changed the Importance of this bug to Wishlist, as it's a feature
request that will need to be reviewed by product management before we
can move on it.   That said, patches are always welcome...

Also, the original bug was National Data Roaming on BQ Acqarius E4.5.
I would argue that your suggested implementation goes much further than
this, and would be much more complicated to implement.  Some of the
features you suggest also aren't really within our control.  Much of the
network registration logic ( ie. determining which operator to choose
based upon signal strength ) is handled within rild, and isn't something
that we can have too much influence on.

For the sake of this bug, I think we should limit it to:

A card preference for general roaming setting:
* Allow any network (international Roaming) with that card
* Allow only national roaming with that card
* Limit to home network (Roaming disabled for that card)

A card preference for data usage (With the valid values as above) to
specify when data may be used.

These two preferences provide a basic implementation of national
roaming.   I would suggest breaking out the remainder of comment #7 as a
new bug.

** Also affects: canonical-devices-system-image
   Importance: Undecided
   Status: New

** Changed in: canonical-devices-system-image
   Status: New = Confirmed

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[Bug 1449990] Re: National Data Roaming on the bq Aquaris E4.5

2015-05-12 Thread Tony Espy
** Changed in: ofono (Ubuntu)
   Importance: Undecided = Wishlist

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[Bug 1449990] Re: National Data Roaming on the bq Aquaris E4.5

2015-05-04 Thread Simon Raffeiner
My thoughts on this:

- Network mergers have already happened and seem to become more common,
especially in joint markets like the EU. So this is not going to go
away.

- The providers have explicitly decided to go for national roaming
instead of handing out new SIM cards or creating a new, larger, joint
network. In many cases existing customers can only get a replacement SIM
for a fee.

- How is this intended to work correctly, and how do other platforms
handle it? People are telling me that they can use national roaming
between o2 and e-Plus here in Germany with their Android devices without
even having to enable roaming at all. They just had to restart their
phone once and after that if automagically worked. Apparently older
Android version had a Enable National Roaming switch, but it was
removed, so was the process automated, and if yes, how?

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[Bug 1449990] Re: National Data Roaming on the bq Aquaris E4.5

2015-04-30 Thread Johannes
I think I have the same effect with my lidl mobile SIM in some places.
I'm wondering that this does not affect more people. But okay if a new
SIM should solve the problem, it's a good question if it should really
be fixed/workarounded in the wrong place...

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[Bug 1449990] Re: National Data Roaming on the bq Aquaris E4.5

2015-04-29 Thread Simon Raffeiner
** Attachment added: list-operators.txt
   
https://bugs.launchpad.net/ubuntu/+source/ofono/+bug/1449990/+attachment/4387491/+files/list-operators.txt

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[Bug 1449990] Re: National Data Roaming on the bq Aquaris E4.5

2015-04-29 Thread Simon Raffeiner
** Attachment added: list-modems.netzclubplus.txt
   
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[Bug 1449990] Re: National Data Roaming on the bq Aquaris E4.5

2015-04-29 Thread Simon Raffeiner
** Attachment added: list-modems.netzclub.txt
   
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[Bug 1449990] Re: National Data Roaming on the bq Aquaris E4.5

2015-04-29 Thread Michael Mess
We have three cases here which should be handled in a different way:

When you are registered in a network with the same MCC and MNC code,
this is your network. Your local tarif will apply.

If you are registered in a network with the same MCC and a different MNC code, 
this is national roaming. This is the case when national roaming between e-plus 
(sometimes displayed as o2.de+) and o2.de applies. In Germany national roaming 
does not imply extra costs, but in other countries the agreements between the 
companies could provide extra charges when national roaming is used.
In Germany o2 and e-plus allow roaming only for the 3G network, not for 2G 
network. Even when the card thinks it may access the 2G network of the other 
company, it is refused.

If you are registered in a network with different MCC code, this is 
international roaming, regardless the MNC code.
Within the European Union the extra costs for roaming are limited by law, but 
when roaming in a non-EU network with a EU sim card (which can happen near the 
European border), roaming costs are not limited by law and can be quite 
expensive.

Thus it would be desirable to have something like a combination of
Blacklist and Whitelist and priorities for networks for each sim card.

For example in the tri-border area between Germany, Austria and
Switzerland you might have the following scenarios:

With an O2-Card:
1) o2.de is the card's home network
2) e-plus (o2.de+) is the national roaming network which could be preferred 
like the home network as there are no extra costs and the same functionality.
3) Any network from Austria is an international roaming network, but the EU 
tariff applies which limits the costs. When 1 or 2 are not available, this is 
the best choice
4) Any network from Switzerland is an international roaming network, roaming is 
more expensive than in the EU and should be avoided when possible. Should be 
chosen only when 1 - 3 are not available. (I admit that this is not correct for 
O2 anymore as they count Switzerland as if it was a member of the EU, but for 
other German card providers, Swiss roaming can be really expensive)

Instead of just allowing or blocking roaming, I would suggest a
versatile configuration functionality to choose the network in a more
configurable way with automatic network search:

A card preference for general roaming setting:
* Allow any network (international Roaming) with that card
* Allow only national roaming with that card
* Limit to home network (Roaming disabled for that card)

A card preference for data usage (With the valid values as above) to
specify when data may be used.

A card preference rule setting for a specific network could specify
* HOME: Prefer like card's home network - No attempt is made to search for the 
home network, as long as this network is available. When both, this network and 
the home network are available, the stronger one is chosen.
* (+n) Preferred when home network is not available. Chosen when the home 
network or an equal network is not available. When multiple networks with this 
priority are available, the stronger one is used.
* (0) Default (not set): When no preferred network is available, this is chosen.
* (-n) Avoid: Chosen only when no Preferred or Default network is available
* FORBIDDEN: Never ever try to logon to this network. This setting is useful to 
avoid expensive networks, but it might also be useful to avoid wasting battery 
power for unsuccessful logons.

n stands for a number specifying the priority: The higher n is, the more
the network is preferred (+n) or avoided (-n). n=0 is the default for a
network when no rule applies.

A card preference rule could specify as condition
* The MCC (country) - required
* The MNC (network within the country) - optional
* The network type (2G, 3G, 4G) - optional 

When an optional parameter is omitted, all will match

A network preference setting of that O2 card example could be:
262/Germany, 03 (e-plus), null : HOME
228/Schweiz, null, null: (Prio: -2)

There could also be a setting that allows that the mobile phone chooses a lower 
priority network when the signal strength justifies it. 
The preference could be named: Priority points für network strength.
So a strong network with prio -1 might be chosen when  a weak network with +1 
is available, but an even stronger network with prio -124 would not be chosen.
This settings might be important for business men which prefer to be reachable 
more than to have always the cheapest net while for example on vacation the 
cheapest network is more important than being always reachable.

It is important that these settings are stored per card, as in a Dual-
SIM telephone, you might have one SIM card for business and one for your
free time, so that the two SIM cards require different settings.

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Title:
  National Data 

[Bug 1449990] Re: National Data Roaming on the bq Aquaris E4.5

2015-04-29 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: ofono (Ubuntu)
   Status: New = Confirmed

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[Bug 1449990] Re: National Data Roaming on the bq Aquaris E4.5

2015-04-29 Thread Alfonso Sanchez-Beato
When you are registered in a network with different MCC/MNC codes to the
ones in your SIM, you are roaming unless the MCC/MNC of the network you
are registered to is in a list that is stored in a file on the SIM.

In this case two operators with different codes have recently merged, so
it is doubtful that SIMs that were created before the merge contain the
right information on the SIM to remove the roaming status.

New SIMs should provide the right information. We will try to find a
workaround, but meanwhile if you do not want to set data enabled when
roaming my suggestion is to ask for a new SIM to the operator.

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