[Bug 1474003] Re: Firefox 39 keeps crashing
Launchpad has imported 11 comments from the remote bug at https://bugzilla.mozilla.org/show_bug.cgi?id=1183095. If you reply to an imported comment from within Launchpad, your comment will be sent to the remote bug automatically. Read more about Launchpad's inter-bugtracker facilities at https://help.launchpad.net/InterBugTracking. On 2015-07-13T13:41:32+00:00 Kairo-kairo wrote: This bug was filed from the Socorro interface and is report bp-086234a0-8aea-4a71-b001-1c8592150713. = Top Stack Frames: 0 libxul.so mozilla::dom::CrashReporterParent::GenerateChildData /build/firefox-4CFcvq/firefox-39.0+build5/dom/ipc/CrashReporterParent.cpp:114 1 libxul.so mozilla::plugins::PluginModuleChromeParent::ProcessFirstMinidump /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:1415 2 libxul.so mozilla::plugins::PluginModuleChromeParent::ActorDestroy /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:1503 3 libxul.so mozilla::plugins::PPluginModuleParent::DestroySubtree /build/firefox-4CFcvq/firefox-39.0+build5/obj-x86_64-linux-gnu/ipc/ipdl/PPluginModuleParent.cpp:1588 4 libxul.so mozilla::plugins::PPluginModuleParent::OnChannelError /build/firefox-4CFcvq/firefox-39.0+build5/obj-x86_64-linux-gnu/ipc/ipdl/PPluginModuleParent.cpp:1462 5 libxul.so mozilla::ipc::MessageChannel::NotifyMaybeChannelError /build/firefox-4CFcvq/firefox-39.0+build5/ipc/glue/MessageChannel.cpp:1622 6 libxul.so mozilla::ipc::MessageChannel::Close /build/firefox-4CFcvq/firefox-39.0+build5/ipc/glue/MessageChannel.cpp:1744 7 libxul.so mozilla::plugins::PluginModuleParent::DoShutdown /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:2326 8 libxul.so mozilla::plugins::PluginModuleParent::NP_Shutdown /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:2307 9 libxul.so mozilla::plugins::PluginModuleChromeParent::~PluginModuleChromeParent /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:705 10 libxul.so mozilla::plugins::PluginModuleChromeParent::~PluginModuleChromeParent /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:741 11 libxul.so nsNPAPIPlugin::~nsNPAPIPlugin /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/base/nsNPAPIPlugin.cpp:237 12 libxul.so nsNPAPIPlugin::~nsNPAPIPlugin /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/base/nsNPAPIPlugin.cpp:239 13 libxul.so nsNPAPIPlugin::Release /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/base/nsNPAPIPlugin.cpp:224 [...] This looks specific to ubuntu builds of Firefox 39 - we are in NP_Shutdown but crash in crash reporter code. Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1474003/comments/1 On 2015-07-13T13:59:06+00:00 Benjamin Smedberg (Mozilla) [:bs] wrote: Crash Address 0x89 http://hg.mozilla.org/releases/mozilla- release/annotate/FIREFOX_39_0_RELEASE/dom/ipc/CrashReporterParent.cpp is the first time we touch a member variable in this function. So this is probably a null `this` access. This is the callsite: http://hg.mozilla.org/releases/mozilla- release/annotate/FIREFOX_39_0_RELEASE/dom/plugins/ipc/PluginModuleParent.cpp#l1415 It's weird that we'd have a null `crashReporter` here, because we null- check it above at line 1408. Can't say much beyond that; we know that the crash reporter is enabled in these builds, so there should be a `crashReporter` here. Best thing would be for somebody who is seeing this to debug it using the distro symbols. Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1474003/comments/2 On 2015-07-13T14:09:57+00:00 Away-d wrote: (In reply to Benjamin Smedberg [:bsmedberg] from comment #1) > Crash Address 0x89 On a roughly-similar Win64 build, my debugger says that mProcessType has offset 0x88. So `this` is 1? That explains how we sneak past the null- check, but it certainly doesn't seem right. Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1474003/comments/3 On 2015-07-13T15:55:19+00:00 Chris Coulson wrote: I've tried reproducing this but have been unable to so far Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1474003/comments/4 On 2015-07-13T16:53:58+00:00 Martin-mozbugs wrote: I'm getting this continuously on Ubuntu 14.04 since
[Bug 1474003] Re: Firefox 39 keeps crashing
This was fixed in Firefox 40 ** Changed in: firefox (Ubuntu) Status: Triaged = Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1474003 Title: Firefox 39 keeps crashing To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1474003/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1474003] Re: Firefox 39 keeps crashing
** Changed in: firefox Status: Confirmed = Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1474003 Title: Firefox 39 keeps crashing To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1474003/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1474003] Re: Firefox 39 keeps crashing
Sorry if this is no the same bug. freshplayerplugin has been updated in the begining of august and i have no more crash with firefox 39 now. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1474003 Title: Firefox 39 keeps crashing To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1474003/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1474003] Re: Firefox 39 keeps crashing
Nothing has changed in 39.0.3 that would fix this. The fix for this only landed in 40.0 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1474003 Title: Firefox 39 keeps crashing To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1474003/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1474003] Re: Firefox 39 keeps crashing
Update: Seems like 39.0.3 is also ok (even with freshplugin enabled). -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1474003 Title: Firefox 39 keeps crashing To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1474003/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1474003] Re: Firefox 39 keeps crashing
Confirming FF40, build fixes the problem. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1474003 Title: Firefox 39 keeps crashing To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1474003/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1474003] Re: Firefox 39 keeps crashing
This issue seems to be resolved for me on the build of Firefox 40 from the above ppa. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1474003 Title: Firefox 39 keeps crashing To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1474003/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1474003] Re: Firefox 39 keeps crashing
Can you test this with the latest Firefox beta (in https://launchpad.net/~mozillateam/+archive/ubuntu/firefox-next)? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1474003 Title: Firefox 39 keeps crashing To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1474003/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1474003] Re: Firefox 39 keeps crashing
** Changed in: firefox (Ubuntu) Status: Confirmed = Triaged -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1474003 Title: Firefox 39 keeps crashing To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1474003/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1474003] Re: Firefox 39 keeps crashing
I don't know if there is a ppa for Firefox 38. - Purge Firefox 39 - Download and install Firefox 38 (https://launchpad.net/~ubuntu-mozilla-security/+archive/ubuntu/ppa/+build/7412429) - Open a terminal and hold the package with sudo apt-mark hold firefox Don't forget to unhold, when we know what's causing the issue. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1474003 Title: Firefox 39 keeps crashing To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1474003/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1474003] Re: Firefox 39 keeps crashing
@chrisccoulson Regarding Freshplugin, I am too using it, but: 1) Flashplugin 11.2 is crashing at the very same pace as Freshplugin is, the difference is that it does not take the browser with it. 2) Both Flashplugin and Freshplugin are perfectly fine with Mozilla's binaries. 3) Firefox crashes on every shutdown even without Flashplugin and Freshplugin installed. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1474003 Title: Firefox 39 keeps crashing To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1474003/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1474003] Re: Firefox 39 keeps crashing
Downgraded to Firefox 38 from the Trusty repo, still no crash with pepperflash and 18.0.0.209 since half an hour... -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1474003 Title: Firefox 39 keeps crashing To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1474003/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1474003] Re: Firefox 39 keeps crashing
Which PPA is it it that has Firefox 38, and how do you prevent the newer version from the official repositories from taking precedence? It's getting annoying having to switch from Firefox to Chromium when I want to use Twitch. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1474003 Title: Firefox 39 keeps crashing To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1474003/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1474003] Re: Firefox 39 keeps crashing
@Matt: Thanks. @Chris: Sorry for not mentioning the pepperflash plugin. It wasn't my intention to let you work hours for no reason. On my notebook Firefox 39 with the same plugins/extensions run fine. I only have this problem my workstation at home. The only difference is that the notebook uses onboard Intel graphics and the workstation Nvidia propritary drivers. With my 14.04 workstation with Xcfe 4.10, two AMD cards with propritary driver and four monitors connected there's also no problem. Btw. 11.2.* may be still supported and gets security updates, but why shouln't we enjoy the much much better performance of the newer flash versions.. So you think it's a pepperflash bug? I'll provide a gdb logfile from my workstation at home this evening, when I find the time for it. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1474003 Title: Firefox 39 keeps crashing To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1474003/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1474003] Re: Firefox 39 keeps crashing
The Xfce 4.10 is my machine in the office, not at home. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1474003 Title: Firefox 39 keeps crashing To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1474003/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1474003] Re: Firefox 39 keeps crashing
Sorry too, i didn't think to mention pepper as firefox crash in safe mode too as i said in #2 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1474003 Title: Firefox 39 keeps crashing To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1474003/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1474003] Re: Firefox 39 keeps crashing
So, little update here. As I've sent #24 Firefox 39 crashed on my notebook, too! I googled for the freshplayer Bug, but only found https://support.mozilla.org/en-US/questions/1071421 which suggest, that Firefox 40 developer doesn't crash with freshplayer. After downloading I copied all my profile data into the dev-profile, started FF40 and it crashed. Created a new profile without any data import - Firefox 40 crashed. Downgraded to Flash 11.2 from the official repo - Firefox 40 crashed. Tried Firefox 39 from the repo with 11.2 from the repo - Firefox 39 crashed! So this is a Firefox bug, because it exists since the update to 39 from the official Ubuntu 14.04 repos. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1474003 Title: Firefox 39 keeps crashing To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1474003/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1474003] Re: Firefox 39 keeps crashing
No, not all Ubuntu 14.04 users are using that, and Flash Player 11.2 currently *is* supported on Linux (it's still receiving security updates). Why did nobody care to mention this when I asked Have you installed any third party software at all? in comment 3? I've wasted a significant amount of time this week trying to reproduce this crash. ** Changed in: firefox (Ubuntu) Importance: Critical = Medium -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1474003 Title: Firefox 39 keeps crashing To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1474003/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1474003] Re: Firefox 39 keeps crashing
Chris, I'm trying, but now Firefox just greys out and does nothing anymore. With ps -A I only see a defunct after the plugincontainer process. So it died already? Nothing happens since minutes, no cpu-usage, it just hangs. Even killing the plugin-process doesn't work. The last gdb message is: Reading symbols from /usr/lib/x86_64-linux-gnu/vdpau/libvdpau_nvidia.so.1...(no debugging symbols found)...done. Loaded symbols for /usr/lib/x86_64-linux-gnu/vdpau/libvdpau_nvidia.so.1 0x7f5beb71d12d in poll () at ../sysdeps/unix/syscall-template.S:81 81 ../sysdeps/unix/syscall-template.S: Datei oder Verzeichnis nicht gefunden. Traceback (most recent call last): File /usr/share/gdb/auto-load/usr/lib/x86_64-linux-gnu/libstdc++.so.6.0.19-gdb.py, line 63, in module from libstdcxx.v6.printers import register_libstdcxx_printers ImportError: No module named 'libstdcxx' (gdb) t a a bt f Cannot find new threads: generic error (gdb) I don't know if that's related to this... -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1474003 Title: Firefox 39 keeps crashing To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1474003/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1474003] Re: Firefox 39 keeps crashing
It greys out, after closing the tab with the loaded flash plugin! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1474003 Title: Firefox 39 keeps crashing To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1474003/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1474003] Re: Firefox 39 keeps crashing
Update: Firefox greys out when gdb stops at the message above. Quitting gdb let's Firefox awake immediately. I have libstdc++-dev package installed.. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1474003 Title: Firefox 39 keeps crashing To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1474003/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1474003] Re: Firefox 39 keeps crashing
That's a bug in the Ubuntu version of gdb. Open /usr/share/gdb/auto-load/usr/lib/x86_64-linux-gnu/libstdc++.so.6.0.19-gdb.py in your favourite text editor. RIght before the 2nd last line (which should be from libstdcxx.v6.printers import register_libstdcxx_printers), add the following line indented by 4 spaces to line up with the previous line: sys.path.insert(0,'/usr/share/gcc-4.8/python/') -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1474003 Title: Firefox 39 keeps crashing To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1474003/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1474003] Re: Firefox 39 keeps crashing
Attached is log from debugging the plugin container. Interestingly, when plugin container crashed while gdb was attached to it, firefox froze for a few seconds, then continued working. The flash video kept playing even after the plugin container process terminated. The crash report window did pop up when I closed Firefox though. ** Attachment added: gdb_session.txt https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1474003/+attachment/4430237/+files/gdb_session.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1474003 Title: Firefox 39 keeps crashing To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1474003/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1474003] Re: Firefox 39 keeps crashing
You're using a wrapper that loads the Chrome PPAPI Flash plugin - is everyone using this? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1474003 Title: Firefox 39 keeps crashing To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1474003/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1474003] Re: Firefox 39 keeps crashing
All Ubuntu 14.04 or newer users are. The old normal flashplayer plugin stopped being supported on Linux and Solaris a while ago and will never be updated past version 11.*.*. (Current version is 18.0.0) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1474003 Title: Firefox 39 keeps crashing To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1474003/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1474003] Re: Firefox 39 keeps crashing
Actually, maybe the pepper flash player was part of the System 76 install of Ubuntu and not Ubuntu in general. Either way, the normal flashplayer plugin isn't really viable anymore. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1474003 Title: Firefox 39 keeps crashing To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1474003/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1474003] Re: Firefox 39 keeps crashing
Thanks for the logs. I have a pretty good idea what's going on now ** Bug watch added: Mozilla Bugzilla #1183095 https://bugzilla.mozilla.org/show_bug.cgi?id=1183095 ** Also affects: firefox via https://bugzilla.mozilla.org/show_bug.cgi?id=1183095 Importance: Unknown Status: Unknown -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1474003 Title: Firefox 39 keeps crashing To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1474003/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1474003] Re: Firefox 39 keeps crashing
One thing I'd like to understand is what causes the plugin process to crash. Would somebody mind helping me with this? What I'd need you to do is: - Install debug symbols by running sudo apt-get install firefox-dbg. - Run Firefox and navigate to a page that embeds a plugin object (I assume that this is Flash that you're experiencing these crashes with?). - Attach gdb to the plugin-container process running Flash by running gdb -p pid (where pid is the process ID for the relevant plugin-container). You might need to do this as root, depending on your configuration. - Navigate away from all pages embedding plugins (best to close all but one tab and then navigate that to http://start.ubuntu.com/) - Wait half a minute or so - until either plugin-container exits or crashes. - If plugin-container crashes, please provide the stacktrace from gdb by typing t a a bt f. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1474003 Title: Firefox 39 keeps crashing To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1474003/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1474003] Re: Firefox 39 keeps crashing
** Changed in: firefox Status: Unknown = Confirmed ** Changed in: firefox Importance: Unknown = Critical -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1474003 Title: Firefox 39 keeps crashing To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1474003/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1474003] Re: Firefox 39 keeps crashing
** Changed in: firefox (Ubuntu) Importance: Undecided = Critical -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1474003 Title: Firefox 39 keeps crashing To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1474003/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1474003] Re: Firefox 39 keeps crashing
Could someone experiencing this please run: NSPR_LOG_MODULES=IPCPlugins:4 firefox firefox.log 21 ...make it crash and then send me the file? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1474003 Title: Firefox 39 keeps crashing To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1474003/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1474003] Re: Firefox 39 keeps crashing
Here is mone. ** Attachment added: firefox.log https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1474003/+attachment/4428828/+files/firefox.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1474003 Title: Firefox 39 keeps crashing To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1474003/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1474003] Re: Firefox 39 keeps crashing
Here's mine. ** Attachment added: firefox.log https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1474003/+attachment/4429010/+files/firefox.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1474003 Title: Firefox 39 keeps crashing To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1474003/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1474003] Re: Firefox 39 keeps crashing
Here is another one for you. ** Attachment added: firefox.log https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1474003/+attachment/4429014/+files/firefox.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1474003 Title: Firefox 39 keeps crashing To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1474003/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1474003] Re: Firefox 39 keeps crashing
** Description changed: Firefox 39 keeps crashing after update from Firefox 38. Crashes are random but when idle happens at least once a hour or more frequently when actively used. When replaced with binaries from Mozilla there is no problems at same machine with same profile. - There are many identical reports and seems to be unique for Ubuntu - build. + There are at least 1100 identical reports and they seems to be unique + for Ubuntu build. Below is part of crash report: Crashing Thread Frame Module Signature Source 0 libxul.so mozilla::dom::CrashReporterParent::GenerateChildData /build/firefox-4CFcvq/firefox-39.0+build5/dom/ipc/CrashReporterParent.cpp:114 1 libxul.so mozilla::plugins::PluginModuleChromeParent::ProcessFirstMinidump /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:1415 2 libxul.so mozilla::plugins::PluginModuleChromeParent::ActorDestroy /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:1503 3 libxul.so mozilla::plugins::PPluginModuleParent::DestroySubtree /build/firefox-4CFcvq/firefox-39.0+build5/obj-x86_64-linux-gnu/ipc/ipdl/PPluginModuleParent.cpp:1588 4 libxul.so mozilla::plugins::PPluginModuleParent::OnChannelError /build/firefox-4CFcvq/firefox-39.0+build5/obj-x86_64-linux-gnu/ipc/ipdl/PPluginModuleParent.cpp:1462 5 libxul.so mozilla::ipc::MessageChannel::NotifyMaybeChannelError /build/firefox-4CFcvq/firefox-39.0+build5/ipc/glue/MessageChannel.cpp:1622 6 libxul.so mozilla::ipc::MessageChannel::Close /build/firefox-4CFcvq/firefox-39.0+build5/ipc/glue/MessageChannel.cpp:1744 7 libxul.so mozilla::plugins::PluginModuleParent::DoShutdown /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:2326 8 libxul.so mozilla::plugins::PluginModuleParent::NP_Shutdown /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:2307 9 libxul.so mozilla::plugins::PluginModuleChromeParent::~PluginModuleChromeParent /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:705 10libxul.so mozilla::plugins::PluginModuleChromeParent::~PluginModuleChromeParent /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:741 11libxul.so nsNPAPIPlugin::~nsNPAPIPlugin /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/base/nsNPAPIPlugin.cpp:237 12libxul.so nsNPAPIPlugin::~nsNPAPIPlugin /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/base/nsNPAPIPlugin.cpp:239 13libxul.so nsNPAPIPlugin::Release /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/base/nsNPAPIPlugin.cpp:224 14libxul.so nsPluginHost::Notify /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/base/nsPluginHost.cpp:3716 15libxul.so nsTimerImpl::Fire /build/firefox-4CFcvq/firefox-39.0+build5/xpcom/threads/nsTimerImpl.cpp:634 16libxul.so nsTimerEvent::Run /build/firefox-4CFcvq/firefox-39.0+build5/xpcom/threads/nsTimerImpl.cpp:724 17libxul.so nsThread::ProcessNextEvent /build/firefox-4CFcvq/firefox-39.0+build5/xpcom/threads/nsThread.cpp:855 18libxul.so NS_ProcessNextEvent /build/firefox-4CFcvq/firefox-39.0+build5/xpcom/glue/nsThreadUtils.cpp:265 19libxul.so mozilla::ipc::MessagePump::Run /build/firefox-4CFcvq/firefox-39.0+build5/ipc/glue/MessagePump.cpp:140 20libxul.so MessageLoop::Run /build/firefox-4CFcvq/firefox-39.0+build5/ipc/chromium/src/base/message_loop.cc:226 21libxul.so nsBaseAppShell::Run /build/firefox-4CFcvq/firefox-39.0+build5/widget/nsBaseAppShell.cpp:164 22libxul.so nsAppStartup::Run /build/firefox-4CFcvq/firefox-39.0+build5/toolkit/components/startup/nsAppStartup.cpp:281 23libxul.so XREMain::XRE_mainRun /build/firefox-4CFcvq/firefox-39.0+build5/toolkit/xre/nsAppRunner.cpp:4170 24libxul.so XREMain::XRE_main /build/firefox-4CFcvq/firefox-39.0+build5/toolkit/xre/nsAppRunner.cpp:4250 25libxul.so XRE_main /build/firefox-4CFcvq/firefox-39.0+build5/toolkit/xre/nsAppRunner.cpp:4469 26firefox do_main /build/firefox-4CFcvq/firefox-39.0+build5/browser/app/nsBrowserApp.cpp:294 27firefox main /build/firefox-4CFcvq/firefox-39.0+build5/browser/app/nsBrowserApp.cpp:667 28libc-2.19.so__libc_start_main /build/buildd/eglibc-2.19/csu/libc-start.c:287 - Ø 29 libstdc++.so.6.0.19 libstdc++.so.6.0.19@0x2ee4bf - 30firefox _init + Ø 29 libstdc++.so.6.0.19 libstdc++.so.6.0.19@0x2ee4bf + 30firefox _init 31firefox _GLOBAL__sub_I_SSE.cpp /build/firefox-4CFcvq/firefox-39.0+build5/mozglue/build/SSE.cpp:146
[Bug 1474003] Re: Firefox 39 keeps crashing
@chrisccoulson AFAICT there is no relation between profile state and crashes. Users tried all kind of workarounds but only using different binaries seems to be helpful. I see something SSE.cpp in stack trace, might this be related to CPU SSEx instructions? Maybe the problem triggered by invalid optimization or CPU errata? Also maybe CPU of builder was fresh enough to trigger usage of optimizations incompatible with older CPU revisions we all use? ** Description changed: Firefox 39 keeps crashing after update from Firefox 38. Crashes are random but when idle happens at least once a hour or more frequently when actively used. When replaced with binaries from Mozilla there is no problems at same machine with same profile. There are at least 1100 identical reports and they seems to be unique for Ubuntu build. + + # cat /proc/cpuinfo + processor : 0 + vendor_id : GenuineIntel + cpu family: 6 + model : 42 + model name: Intel(R) Celeron(R) CPU 847 @ 1.10GHz + stepping : 7 + microcode : 0x28 + cpu MHz : 892.546 + cache size: 2048 KB + physical id : 0 + siblings : 2 + core id : 0 + cpu cores : 2 + apicid: 0 + initial apicid: 0 + fpu : yes + fpu_exception : yes + cpuid level : 13 + wp: yes + flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic popcnt tsc_deadline_timer xsave lahf_lm arat epb pln pts dtherm tpr_shadow vnmi flexpriority ept vpid xsaveopt + bugs : + bogomips : 2195.00 + clflush size : 64 + cache_alignment : 64 + address sizes : 36 bits physical, 48 bits virtual + power management: + Below is part of crash report: Crashing Thread Frame Module Signature Source 0 libxul.so mozilla::dom::CrashReporterParent::GenerateChildData /build/firefox-4CFcvq/firefox-39.0+build5/dom/ipc/CrashReporterParent.cpp:114 1 libxul.so mozilla::plugins::PluginModuleChromeParent::ProcessFirstMinidump /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:1415 2 libxul.so mozilla::plugins::PluginModuleChromeParent::ActorDestroy /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:1503 3 libxul.so mozilla::plugins::PPluginModuleParent::DestroySubtree /build/firefox-4CFcvq/firefox-39.0+build5/obj-x86_64-linux-gnu/ipc/ipdl/PPluginModuleParent.cpp:1588 4 libxul.so mozilla::plugins::PPluginModuleParent::OnChannelError /build/firefox-4CFcvq/firefox-39.0+build5/obj-x86_64-linux-gnu/ipc/ipdl/PPluginModuleParent.cpp:1462 5 libxul.so mozilla::ipc::MessageChannel::NotifyMaybeChannelError /build/firefox-4CFcvq/firefox-39.0+build5/ipc/glue/MessageChannel.cpp:1622 6 libxul.so mozilla::ipc::MessageChannel::Close /build/firefox-4CFcvq/firefox-39.0+build5/ipc/glue/MessageChannel.cpp:1744 7 libxul.so mozilla::plugins::PluginModuleParent::DoShutdown /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:2326 8 libxul.so mozilla::plugins::PluginModuleParent::NP_Shutdown /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:2307 9 libxul.so mozilla::plugins::PluginModuleChromeParent::~PluginModuleChromeParent /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:705 10libxul.so mozilla::plugins::PluginModuleChromeParent::~PluginModuleChromeParent /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:741 11libxul.so nsNPAPIPlugin::~nsNPAPIPlugin /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/base/nsNPAPIPlugin.cpp:237 12libxul.so nsNPAPIPlugin::~nsNPAPIPlugin /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/base/nsNPAPIPlugin.cpp:239 13libxul.so nsNPAPIPlugin::Release /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/base/nsNPAPIPlugin.cpp:224 14libxul.so nsPluginHost::Notify /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/base/nsPluginHost.cpp:3716 15libxul.so nsTimerImpl::Fire /build/firefox-4CFcvq/firefox-39.0+build5/xpcom/threads/nsTimerImpl.cpp:634 16libxul.so nsTimerEvent::Run /build/firefox-4CFcvq/firefox-39.0+build5/xpcom/threads/nsTimerImpl.cpp:724 17libxul.so nsThread::ProcessNextEvent /build/firefox-4CFcvq/firefox-39.0+build5/xpcom/threads/nsThread.cpp:855 18libxul.so NS_ProcessNextEvent
[Bug 1474003] Re: Firefox 39 keeps crashing
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: firefox (Ubuntu) Status: New = Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1474003 Title: Firefox 39 keeps crashing To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1474003/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1474003] Re: Firefox 39 keeps crashing
Hello, i have the same problem. Deleting ./mozilla or using safe mode didn't help Using firefox 40 (beta) seems to solve this problem -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1474003 Title: Firefox 39 keeps crashing To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1474003/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1474003] Re: Firefox 39 keeps crashing
Despite trying at various points throughout the day, I've not been able to make it crash at all. I've been using it on Trusty/x86-64 for the last hour and a half or so and it's not crashed once. There must be something I'm missing here. Have you installed any third party software at all? We had a problem a couple of weeks ago where people were reporting Firefox not starting, and it turned out to be caused by a dodgy Sophos AV update. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1474003 Title: Firefox 39 keeps crashing To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1474003/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1474003] Re: Firefox 39 keeps crashing
Can confirm this behaviour on Ubuntu 14.04. I'm using Firefox 39 with only one addon (ublock origin) and all plugins either disabled or set to ask for permission to run. Experiencing crashes in both Firefox 39 and Firefox 40 Developer Edition, but Firefox 38 is fine. Playing flashplayer video for 0 - 20 seconds is a guaranteed way to crash Firefox 39, but it also can happen on pages with no flash content and with flashplayer completely disabled. In fact, it can even happen on pages with no HTML content at all (eg. a .png image) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1474003 Title: Firefox 39 keeps crashing To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1474003/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1474003] Re: Firefox 39 keeps crashing
I should mention that my crashes have the exact same stacktrace as the one in the posted bug here. If I go to the modules tab in the crash reports viewer, libpulsecommon and libpulse (the pulseaudio libraries) are highlighted in red, as are libgio, libglib, libstdc++, and libpthread. There's no indication of what the red actually means, but I assume it means that the crash involves those assemblies in some way? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1474003 Title: Firefox 39 keeps crashing To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1474003/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1474003] Re: Firefox 39 keeps crashing
Really annoying. Keeps crashing and crashing. Not usable to surf through the web here. Only two extensions are Adblock Edge and NoScript. Flashplayer and H264 plugins have to be enabled to load. There were no problems until I installed the updates yesterday. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1474003 Title: Firefox 39 keeps crashing To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1474003/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
