[Bug 1483467] Re: [Acer Aspire V5-573G] suspend/resume failure

2016-02-23 Thread Christopher M. Penalver
Maxim Kizub, please disregard my last comment. Instead, given the
regression commit, could you please report this problem following the
instructions verbatim at https://wiki.ubuntu.com/Bugs/Upstream/kernel to
the appropriate mailing list (TO Zhang Rui, Bob Moore, Lv Zheng, Rafael
J. Wysocki, and Jiri Slaby, CC linux-acpi)?

Please provide a direct URL to your post to the mailing list when it
becomes available so that it may be tracked.

Thank you for your understanding.

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  [Acer Aspire V5-573G] suspend/resume failure

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[Bug 1483467] Re: [Acer Aspire V5-573G] suspend/resume failure

2015-09-19 Thread Maxim Kizub
https://bugs.freedesktop.org/show_bug.cgi?id=92049

** Bug watch added: freedesktop.org Bugzilla #92049
   https://bugs.freedesktop.org/show_bug.cgi?id=92049

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[Bug 1483467] Re: [Acer Aspire V5-573G] suspend/resume failure

2015-09-19 Thread Christopher M. Penalver
Maxim Kizub, the issue you are reporting is an upstream one. Could you
please report this problem following the instructions verbatim at
https://wiki.ubuntu.com/Bugs/Upstream/kernel and
http://nouveau.freedesktop.org/wiki/Bugs/ ?

Please provide a direct URL to your report once you have made it so that
it may be tracked.

Thank you for your understanding.

** Attachment removed: "lspci-vvvnn.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1483467/+attachment/4468778/+files/lspci-vvvnn.txt

** Changed in: linux (Ubuntu)
   Status: Confirmed => Triaged

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[Bug 1483467] Re: [Acer Aspire V5-573G] suspend/resume failure

2015-09-19 Thread Maxim Kizub
I was talking about
01:00.0 3D controller: NVIDIA Corporation GK107M

Anyway, here's attached the output of  lspci -vvvnn


** Attachment added: "lspci-vvvnn.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1483467/+attachment/4468778/+files/lspci-vvvnn.txt

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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[Bug 1483467] Re: [Acer Aspire V5-573G] suspend/resume failure

2015-09-19 Thread Maxim Kizub
same with sudo
sudo sh -c "lspci -vvvnn >sudo-lspci-vvvnn.txt"

** Attachment added: "sudo-lspci-vvvnn.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1483467/+attachment/4468789/+files/sudo-lspci-vvvnn.txt

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  [Acer Aspire V5-573G] suspend/resume failure

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[Bug 1483467] Re: [Acer Aspire V5-573G] suspend/resume failure

2015-09-19 Thread Christopher M. Penalver
Maxim Kizub:
>"and lspci points to NVIDIA card, if I understand correctly:"

:01:00.0 is completely different from 00:02.0. Hence, could you please post 
the results of the following terminal command:
lscpi -vvvnn

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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  [Acer Aspire V5-573G] suspend/resume failure

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[Bug 1483467] Re: [Acer Aspire V5-573G] suspend/resume failure

2015-09-19 Thread Maxim Kizub
"resume-trace" debugging procedure for finding buggy drivers is attached.
It has logged

[0.797599]   Magic number: 0:235:725
[0.797601]   hash matches 
/home/kernel/COD/linux/drivers/base/power/main.c:515
[0.797603]   hash matches 
/home/kernel/COD/linux/drivers/base/power/main.c:740
[0.797615] block loop5: hash matches
[0.797640] pci :01:00.0: hash matches

and lspci points to NVIDIA card, if I understand correctly:

$ lspci
00:00.0 Host bridge: Intel Corporation Haswell-ULT DRAM Controller (rev 09)
00:02.0 VGA compatible controller: Intel Corporation Haswell-ULT Integrated 
Graphics Controller (rev 09)
00:03.0 Audio device: Intel Corporation Haswell-ULT HD Audio Controller (rev 09)
00:14.0 USB controller: Intel Corporation Lynx Point-LP USB xHCI HC (rev 04)
00:16.0 Communication controller: Intel Corporation Lynx Point-LP HECI #0 (rev 
04)
00:1b.0 Audio device: Intel Corporation Lynx Point-LP HD Audio Controller (rev 
04)
00:1c.0 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 1 
(rev e4)
00:1c.2 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 3 
(rev e4)
00:1c.3 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 4 
(rev e4)
00:1c.4 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 5 
(rev e4)
00:1d.0 USB controller: Intel Corporation Lynx Point-LP USB EHCI #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation Lynx Point-LP LPC Controller (rev 04)
00:1f.2 SATA controller: Intel Corporation Lynx Point-LP SATA Controller 1 
[AHCI mode] (rev 04)
00:1f.3 SMBus: Intel Corporation Lynx Point-LP SMBus Controller (rev 04)
01:00.0 3D controller: NVIDIA Corporation GK107M [GeForce GT 750M] (rev a1)
04:00.0 Network controller: Qualcomm Atheros AR9462 Wireless Network Adapter 
(rev 01)
05:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. Device 5287 
(rev 01)
05:00.1 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 
PCI Express Gigabit Ethernet Controller (rev 14)


** Attachment added: "dmesg.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1483467/+attachment/4468757/+files/dmesg.txt

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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[Bug 1483467] Re: [Acer Aspire V5-573G] suspend/resume failure

2015-09-19 Thread Maxim Kizub
1. Any way to suspend leads to the same problem with resume - computer hangs. 
If screen is set to not lock on resume - then screen is restored, but computer 
does not respond. Any way of suspension (gui, pm-suspend and others) blocks in 
the same way.
2. Content of /proc/acpi/wakeup is attached
3. Boot (resume) log on kernel 4.3-rc1 follows in next message.
4. I cannot connect by SSH to my computer that hangs on resume.


** Attachment added: "wakeup"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1483467/+attachment/4468756/+files/wakeup

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[Bug 1483467] Re: [Acer Aspire V5-573G] suspend/resume failure

2015-09-19 Thread Christopher M. Penalver
Maxim Kizub, could you please provide the missing information following
https://wiki.ubuntu.com/DebuggingKernelSuspend ?

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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[Bug 1483467] Re: [Acer Aspire V5-573G] suspend/resume failure

2015-09-19 Thread Maxim Kizub
Christopher, I've just tested 4.3-rc1 and the result is the same, my
notebook hangs on resume.


** Tags added: kernel-bug-exists-upstream kernel-bug-exists-upstream-4.3-rc1

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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[Bug 1483467] Re: [Acer Aspire V5-573G] suspend/resume failure

2015-09-18 Thread Christopher M. Penalver
Maxim Kizub, no problem.

Could you please test 4.3-rc1 precisely and advise to the results?

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[Bug 1483467] Re: [Acer Aspire V5-573G] suspend/resume failure

2015-09-18 Thread Maxim Kizub
Sorry, 4.2 (not 4.3-rc1) and from daily folder (I missed the comment to
not test daily builds).

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[Bug 1483467] Re: [Acer Aspire V5-573G] suspend/resume failure

2015-09-18 Thread Christopher M. Penalver
Maxim Kizub, to advise, using a WORKAROUND is not considered "kernel-
fixed-upstream".

To clarify, did you test the latest mainline kernel (4.3-rc1), or the
daily folder (which was specifically requested not to test)?

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

** Tags removed: kernel-fixed-upstream kernel-fixed-upstream-4.2 kernel-
fixed-upstream-4.3-daily

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[Bug 1483467] Re: [Acer Aspire V5-573G] suspend/resume failure

2015-09-17 Thread Maxim Kizub
Tested upstream kernel 4.2-unstable and 4.3 daily builds (current) - the
bug is still there (my notebook hangs on resume) and fix (boot kernel
param  acpi_osi="!Windows 2013") still helps.

** Tags added: kernel-fixed-upstream kernel-fixed-upstream-4.2 kernel-
fixed-upstream-4.3-daily

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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[Bug 1483467] Re: [Acer Aspire V5-573G] suspend/resume failure

2015-09-14 Thread Christopher M. Penalver
Maxim Kizub, could you please test the latest upstream kernel available
from the very top line at the top of the page from
http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D (the release
names are irrelevant for testing, and please do not test the daily
folder)? Install instructions are available at
https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow
additional upstream developers to examine the issue.

If the latest kernel did not allow you to test to the issue (ex. you couldn't 
boot into the OS) please make a comment in your report about this, and continue 
to test the next most recent kernel version until you can test to the issue. 
Once you've tested the upstream kernel, please comment on which kernel version 
specifically you tested. If this issue is fixed in the mainline kernel, please 
add the following tags by clicking on the yellow circle with a black pencil 
icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, Y, and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this
report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags added: latest-bios-2.30

** Attachment removed: "ProcEnviron.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1483467/+attachment/4442585/+files/ProcEnviron.txt

** Attachment removed: "Dependencies.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1483467/+attachment/4442584/+files/Dependencies.txt

** Description changed:

- It looks to be a duplicate of
- https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1416557 bug (which
- was closed because it has expired).
+ Suspend doesn't work.
  
- I made kernel bisection (log attached) as was requested in bug 1416557 and 
found
+ As per kernel bisection:
  # first bad commit: [faae404ebdc6bba744919d82e64c16448eb24a36] ACPICA: Add 
"Windows 2013" string to _OSI support.
  
- It appears that resume fails because ACPI OSI reports OS to be "Windows 2013".
- I added boot kernel parameter acpi_osi="!Windows 2013" and now able to 
suspend-resume normally (checked in kernels up to 3.16)
+ WORKAROUND: Add boot kernel parameter:
+ acpi_osi="!Windows 2013"
  
- I have no idea whar ACPI OSI means and why  "Windows 2013" prevents from
- normal resume (the problem seems to happen somwhere in nouveau driver).
- I just spend 3 days for this bisection and want others ubuntu users have
- this problem  fixed.
- 
- ProblemType: Bug
- DistroRelease: Ubuntu 14.04
- Package: linux-image-3.16.0-45-generic 3.16.0-45.60~14.04.1
- ProcVersionSignature: Ubuntu 3.16.0-45.60~14.04.1-generic 3.16.7-ckt14
- Uname: Linux 3.16.0-45-generic x86_64
- ApportVersion: 2.14.1-0ubuntu3.7
- Architecture: amd64
- CurrentDesktop: Unity
- Date: Tue Aug 11 04:48:58 2015
- InstallationDate: Installed on 2015-08-09 (1 days ago)
- InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 
(20150218.1)
- SourcePackage: linux-lts-utopic
- UpgradeStatus: No upgrade log present (probably fresh install)
- --- 
+ ---
  ApportVersion: 2.14.1-0ubuntu3.7
  Architecture: amd64
  AudioDevicesInUse:
-  USERPID ACCESS COMMAND
-  /dev/snd/controlC1:  mkizub 1527 F pulseaudio
-  /dev/snd/controlC0:  mkizub 1527 F pulseaudio
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC1:  mkizub 1527 F pulseaudio
+  /dev/snd/controlC0:  mkizub 1527 F pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=fa0d1b45-8989-4536-a8a1-0295cda9bddb
  InstallationDate: Installed on 2015-08-09 (35 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 
(20150218.1)
  MachineType: Acer Aspire V5-573G
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-45-generic.efi.signed 
root=UUID=0bca80e2-1d3f-4756-adac-3cf832509f5a ro quiet splash 
"acpi_osi=!Windows 2013" vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-45.60~14.04.1-generic 3.16.7-ckt14
  RelatedPackageVersions:
-  linux-restricted-modules-3.16.0-45-generic N/A
-  linux-backports-modules-3.16.0-45-generic  N/A
-  linux-firmware 1.127.11
+  linux-restricted-modules-3.16.0-45-generic N/A
+  linux-backports-modules-3.16.0-45-generic  N/A
+  linux-firmware 1.127.11
  Tags:  trusty
  Uname: Linux 3.16.0-45-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  WifiSyslog: Sep 14 19:41:34 solliy kernel: [  586.110463] nouveau E[
PBUS][:01:00.0] MMIO wri

[Bug 1483467] Re: [Acer Aspire V5-573G] suspend/resume failure

2015-09-14 Thread Maxim Kizub
apport information

** Tags added: apport-collected

** Description changed:

  It looks to be a duplicate of
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1416557 bug (which
  was closed because it has expired).
  
  I made kernel bisection (log attached) as was requested in bug 1416557 and 
found
  # first bad commit: [faae404ebdc6bba744919d82e64c16448eb24a36] ACPICA: Add 
"Windows 2013" string to _OSI support.
  
  It appears that resume fails because ACPI OSI reports OS to be "Windows 2013".
  I added boot kernel parameter acpi_osi="!Windows 2013" and now able to 
suspend-resume normally (checked in kernels up to 3.16)
  
  I have no idea whar ACPI OSI means and why  "Windows 2013" prevents from
  normal resume (the problem seems to happen somwhere in nouveau driver).
  I just spend 3 days for this bisection and want others ubuntu users have
  this problem  fixed.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.16.0-45-generic 3.16.0-45.60~14.04.1
  ProcVersionSignature: Ubuntu 3.16.0-45.60~14.04.1-generic 3.16.7-ckt14
  Uname: Linux 3.16.0-45-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.7
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Tue Aug 11 04:48:58 2015
  InstallationDate: Installed on 2015-08-09 (1 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 
(20150218.1)
  SourcePackage: linux-lts-utopic
  UpgradeStatus: No upgrade log present (probably fresh install)
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.7
+ Architecture: amd64
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC1:  mkizub 1527 F pulseaudio
+  /dev/snd/controlC0:  mkizub 1527 F pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=fa0d1b45-8989-4536-a8a1-0295cda9bddb
+ InstallationDate: Installed on 2015-08-09 (35 days ago)
+ InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 
(20150218.1)
+ MachineType: Acer Aspire V5-573G
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-45-generic.efi.signed 
root=UUID=0bca80e2-1d3f-4756-adac-3cf832509f5a ro quiet splash 
"acpi_osi=!Windows 2013" vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.16.0-45.60~14.04.1-generic 3.16.7-ckt14
+ RelatedPackageVersions:
+  linux-restricted-modules-3.16.0-45-generic N/A
+  linux-backports-modules-3.16.0-45-generic  N/A
+  linux-firmware 1.127.11
+ Tags:  trusty
+ Uname: Linux 3.16.0-45-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ WifiSyslog: Sep 14 19:41:34 solliy kernel: [  586.110463] nouveau E[
PBUS][:01:00.0] MMIO write of 0x0002 FAULT at 0x4188ac [ IBUS ]
+ _MarkForUpload: True
+ dmi.bios.date: 01/12/2015
+ dmi.bios.vendor: Insyde Corp.
+ dmi.bios.version: V2.30
+ dmi.board.asset.tag: Type2 - Board Asset Tag
+ dmi.board.name: Dazzle_HW
+ dmi.board.vendor: Acer
+ dmi.board.version: Type2 - A01 Board Version
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Chassis Manufacturer
+ dmi.chassis.version: Chassis Version
+ dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV2.30:bd01/12/2015:svnAcer:pnAspireV5-573G:pvrTBDbyOEM:rvnAcer:rnDazzle_HW:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
+ dmi.product.name: Aspire V5-573G
+ dmi.product.version: TBD by OEM
+ dmi.sys.vendor: Acer

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1483467/+attachment/4464229/+files/AlsaInfo.txt

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[Bug 1483467] Re: [Acer Aspire V5-573G] suspend/resume failure

2015-09-14 Thread Christopher M. Penalver
Maxim Kizub, thank you for reporting this and helping make Ubuntu better. 
Please execute the following command, as it will automatically gather debugging 
information, in a terminal:
apport-collect 1483467

** Package changed: linux-lts-utopic (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

** Tags added: bisect-done

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[Bug 1483467] Re: [Acer Aspire V5-573G] suspend/resume failure

2015-09-13 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: linux-lts-utopic (Ubuntu)
   Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1483467

Title:
  [Acer Aspire V5-573G] suspend/resume failure

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