[Bug 1508110] Re: Users tab doesn't work as expected

2021-10-13 Thread Steve Langasek
The Precise Pangolin has reached end of life, so this bug will not be
fixed for that release

** Changed in: landscape-client (Ubuntu Precise)
   Status: New => Won't Fix

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[Bug 1508110] Re: Users tab doesn't work as expected

2016-12-19 Thread Alex Moldovan
** Tags added: lds-squad

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[Bug 1508110] Re: Users tab doesn't work as expected

2016-03-21 Thread Andreas Hasenack
** Changed in: landscape-client
Milestone: 16.01 => 16.03

** Changed in: landscape-client
   Status: Fix Committed => Fix Released

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[Bug 1508110] Re: Users tab doesn't work as expected

2016-03-10 Thread Andreas Hasenack
** No longer affects: landscape-client (Ubuntu Vivid)

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[Bug 1508110] Re: Users tab doesn't work as expected

2016-03-10 Thread Launchpad Bug Tracker
This bug was fixed in the package landscape-client - 14.12-0ubuntu6

---
landscape-client (14.12-0ubuntu6) xenial; urgency=medium

  * Trigger a resync of user information upon upgrades. (LP: #1508110)
  * Create data directory ahead of time. (LP: #1546743)

 -- Andreas Hasenack   Wed, 02 Mar 2016 11:09:48
-0300

** Changed in: landscape-client (Ubuntu)
   Status: In Progress => Fix Released

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[Bug 1508110] Re: Users tab doesn't work as expected

2016-03-02 Thread Andreas Hasenack
** Changed in: landscape-client (Ubuntu)
 Assignee: (unassigned) => Andreas Hasenack (ahasenack)

** Changed in: landscape-client (Ubuntu)
   Status: Confirmed => In Progress

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[Bug 1508110] Re: Users tab doesn't work as expected

2016-02-11 Thread Benji York
** Tags removed: bug-squad kanban

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[Bug 1508110] Re: Users tab doesn't work as expected

2016-02-11 Thread Landscape Builder
** Changed in: landscape-client
   Status: Confirmed => Fix Committed

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[Bug 1508110] Re: Users tab doesn't work as expected

2016-02-09 Thread Benji York
** Branch linked: lp:~benji/landscape-client/bug-1508110-resync-users-
on-upgrade

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[Bug 1508110] Re: Users tab doesn't work as expected

2016-02-05 Thread Mathew Hodson
** Changed in: landscape-client (Ubuntu Precise)
   Importance: Undecided => High

** Changed in: landscape-client (Ubuntu Trusty)
   Importance: Undecided => High

** Changed in: landscape-client (Ubuntu Vivid)
   Importance: Undecided => High

** Changed in: landscape-client (Ubuntu Wily)
   Importance: Undecided => High

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[Bug 1508110] Re: Users tab doesn't work as expected

2016-02-03 Thread Benji York
** Changed in: landscape-client
 Assignee: Free Ekanayaka (free.ekanayaka) => Benji York (benji)

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[Bug 1508110] Re: Users tab doesn't work as expected

2016-01-28 Thread Benji York
** Tags added: bug-squad kanban

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[Bug 1508110] Re: Users tab doesn't work as expected

2016-01-28 Thread Andreas Hasenack
Unsubscribing sru sponsors as the fix will have to be improved.

** Changed in: landscape-client (Ubuntu Trusty)
   Status: Fix Committed => Confirmed

** Changed in: landscape-client (Ubuntu Trusty)
   Status: Confirmed => New

** Changed in: landscape-client (Ubuntu)
   Status: Fix Released => Confirmed

** Tags removed: verification-needed
** Tags added: verification-failed

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[Bug 1508110] Re: Users tab doesn't work as expected

2016-01-28 Thread Andreas Hasenack
The fresh install case is working, the upgrade however isn't. It doesn't
fix the problem if you experienced it already. We'll take another look.

** Changed in: landscape-client
   Status: Fix Committed => Confirmed

** Changed in: landscape-client
 Assignee: Fernando Correa Neto (fcorrea) => Free Ekanayaka (free.ekanayaka)

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[Bug 1508110] Re: Users tab doesn't work as expected

2016-01-27 Thread Alex Moldovan
Not working: for an old client that I have upgraded to 14.12-0ubuntu3.14.04.
Working: for a new client that was registered while having 14.12-0ubuntu3.14.04 
installed.

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[Bug 1508110] Re: Users tab doesn't work as expected

2016-01-27 Thread Adam Blomberg
Experimentally, I tried the following and noted the times for the action
to appear in landscape:

Add user from landscape - 3 minutes
Del user from landscape - 4 minutes
Add user outside of landscape - 34 minutes

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[Bug 1508110] Re: Users tab doesn't work as expected

2016-01-27 Thread Adam Blomberg
Martin,

Thank you for sending out the notice of the proposed package!

I just installed it on a fresh system, and the users list appeared 3
minutes after installing and adding to my landscape account.

So far so good here.

Best regards,

-Adam Blomberg

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[Bug 1508110] Re: Users tab doesn't work as expected

2016-01-26 Thread Martin Pitt
Hello Alex, or anyone else affected,

Accepted landscape-client into trusty-proposed. The package will build
now and be available at https://launchpad.net/ubuntu/+source/landscape-
client/14.12-0ubuntu3.14.04 in a few hours, and then in the -proposed
repository.

Please help us by testing this new package.  See
https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to
enable and use -proposed.  Your feedback will aid us getting this update
out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug,
mentioning the version of the package you tested, and change the tag
from verification-needed to verification-done. If it does not fix the
bug for you, please add a comment stating that, and change the tag to
verification-failed.  In either case, details of your testing will help
us make a better decision.

Further information regarding the verification process can be found at
https://wiki.ubuntu.com/QATeam/PerformingSRUVerification .  Thank you in
advance!

** Changed in: landscape-client (Ubuntu Trusty)
   Status: New => Fix Committed

** Tags added: verification-needed

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[Bug 1508110] Re: Users tab doesn't work as expected

2016-01-20 Thread Andreas Hasenack
Packages uploaded, pending approval.

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[Bug 1508110] Re: Users tab doesn't work as expected

2016-01-20 Thread Andreas Hasenack
** Description changed:

  Computer users tab doesn't show users anymore. For example:
  https://landscape.canonical.com/account/amorphous/computer/55947/users
  
  On a different computer is shows only some users but not the main ones. On 
this computer there should be the user alex(1000) for example:
  https://landscape.canonical.com/account/amorphous/computer/96132/users
  
  However, creating new users works and they do show up:
  https://landscape.canonical.com/account/amorphous/computer/94231/users
+ 
+ 
+ [Impact] 
+ 
+ Computers registered with landscape no longer send their users list to
+ the server, leaving the computer users tab empty. This is a regression.
+ 
+ 
+ [Test Case]
+ 1. Install landscape-client on a computer (vm, lxc, etc)
+ 2. Register with landscape.canonical.com or an LDS server
+ 3. On the client computer, tail -f /var/log/landscape/broker.log, watch for 
exchanges with the server
+ 4. On the server, select the client computer and go to the "users" tab.
+ 5. With the broken version of landscape-client, the users tab will remain 
empty even after several exchanges. With the fixed version, that tab will 
populate after a few minutes.
+ 
+ 
+ [Regression Potential] 
+ The feature isn't working already, so there is no new regression in that 
area. The patch is very localized, has unit tests and was manually tested as 
well.
+ 
+ It has been observed in a previous non-approved version of the patch
+ that it triggered server resynchronization requests every 5 minutes for
+ the user listing. You could say this is a potential regression², but it
+ was caught by QA and the fix was rejected.
+ 
+ 
+ [Other Info]
+ Free trial accounts can be obtained on https://landscape.canonical.com to 
test this. Alternatively, you can also download LDS and install it yourself as 
it has free license seats included (see https://help.landscape.canonical.com 
for instructions).
+ Sometimes you may get a false test result in the sense that the broken client 
will send the users list to the server, but this has been rare.

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[Bug 1508110] Re: Users tab doesn't work as expected

2016-01-18 Thread Ursula Junque
I've tested the fix in wily, vivid, trusty and precise; It worked right
away. No resyncs, and adding users in the computer and via landscape UI
work as it should.

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[Bug 1508110] Re: Users tab doesn't work as expected

2016-01-18 Thread Launchpad Bug Tracker
This bug was fixed in the package landscape-client - 14.12-0ubuntu4

---
landscape-client (14.12-0ubuntu4) xenial; urgency=medium

  * Added patch fix-users-reporting-take2.patch to really fix the problem
this time. (LP: #1508110)

 -- Andreas Hasenack   Mon, 18 Jan 2016 09:35:00
-0200

** Changed in: landscape-client (Ubuntu)
   Status: New => Fix Released

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[Bug 1508110] Re: Users tab doesn't work as expected

2016-01-18 Thread Andreas Hasenack
** Changed in: landscape-client
Milestone: 13.06.1 => 16.01

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[Bug 1508110] Re: Users tab doesn't work as expected

2016-01-15 Thread Landscape Builder
** Changed in: landscape-client
   Status: In Progress => Fix Committed

** Changed in: landscape-client
Milestone: None => 13.06.1

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[Bug 1508110] Re: Users tab doesn't work as expected

2016-01-13 Thread Fernando Correa Neto
** Branch linked: lp:~fcorrea/landscape-client/wait-for-valid-session-
id-on-resynchronize

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[Bug 1508110] Re: Users tab doesn't work as expected

2016-01-13 Thread Ubuntu Foundations Team Bug Bot
The attachment "fix-user-monitor-reset.diff" seems to be a patch.  If it
isn't, please remove the "patch" flag from the attachment, remove the
"patch" tag, and if you are a member of the ~ubuntu-reviewers,
unsubscribe the team.

[This is an automated message performed by a Launchpad user owned by
~brian-murray, for any issues please contact him.]

** Tags added: patch

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[Bug 1508110] Re: Users tab doesn't work as expected

2016-01-13 Thread Free Ekanayaka
Attaching the patch as well for reference, since this is a public bug
and the pastebin is private.

It'd be nice to have unit test for it, however I don't think it's
strictly necessary.

** Patch added: "fix-user-monitor-reset.diff"
   
https://bugs.launchpad.net/landscape-client/+bug/1508110/+attachment/4549213/+files/fix-user-monitor-reset.diff

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[Bug 1508110] Re: Users tab doesn't work as expected

2016-01-13 Thread Free Ekanayaka
After debugging it seems the root of the problem is in the
landscape.monitor.usermonitor.UserMonitor._reset method which is called
upon resynchronization, but doesn't wait for a new session ID to be
available (the session ID is obtained asynchronously by the code in
landscape.broker.client.BrokerClientPlugin._resynchronize).

The regression was introduced in r705.

This patch fixes the issue:

https://pastebin.canonical.com/147521/

As far as I can see, this is the only plugin affected by this kind of
problem, so other plugins should be fine.

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[Bug 1508110] Re: Users tab doesn't work as expected

2016-01-11 Thread Andreas Hasenack
** Changed in: landscape-client (Ubuntu)
   Status: Fix Released => New

** Changed in: landscape-client (Ubuntu)
 Assignee: Andreas Hasenack (ahasenack) => (unassigned)

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[Bug 1508110] Re: Users tab doesn't work as expected

2016-01-11 Thread Fernando Correa Neto
** Changed in: landscape-client
   Status: Fix Committed => In Progress

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[Bug 1508110] Re: Users tab doesn't work as expected

2016-01-07 Thread Ursula Junque
I've been testing this for a while now and the behavior doesn't look
deterministic, of ~10 machines I've tested I could see at least 3
behaving oddly, with several "resync" activities and sometimes the users
list showing, disappearing and then showing again. I'll wait for the
"proper" fix Free said was possible, and then I'll resume the testing. I
think we should wait for that to trigger the SRU process with the proper
fix.

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[Bug 1508110] Re: Users tab doesn't work as expected

2016-01-04 Thread Andreas Hasenack
** Also affects: landscape-client (Ubuntu Vivid)
   Importance: Undecided
   Status: New

** Also affects: landscape-client (Ubuntu Precise)
   Importance: Undecided
   Status: New

** Also affects: landscape-client (Ubuntu Wily)
   Importance: Undecided
   Status: New

** Also affects: landscape-client (Ubuntu Trusty)
   Importance: Undecided
   Status: New

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[Bug 1508110] Re: Users tab doesn't work as expected

2015-12-17 Thread Launchpad Bug Tracker
This bug was fixed in the package landscape-client - 14.12-0ubuntu2

---
landscape-client (14.12-0ubuntu2) xenial; urgency=medium

  * Add debian/pathes/fix-users-reporting.patch for fixing a
regression in users reporting (LP: #1508110)

 -- Free Ekanayaka   Wed, 16 Dec 2015
08:34:00 +0100

** Changed in: landscape-client (Ubuntu)
   Status: In Progress => Fix Released

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[Bug 1508110] Re: Users tab doesn't work as expected

2015-12-17 Thread Andreas Hasenack
** Changed in: landscape-client (Ubuntu)
   Status: New => In Progress

** Changed in: landscape-client (Ubuntu)
 Assignee: Free Ekanayaka (free.ekanayaka) => Andreas Hasenack (ahasenack)

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Title:
  Users tab doesn't work as expected

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[Bug 1508110] Re: Users tab doesn't work as expected

2015-12-16 Thread Andreas Hasenack
Candidate xenial package uploaded to ppa:landscape/staging

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Title:
  Users tab doesn't work as expected

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[Bug 1508110] Re: Users tab doesn't work as expected

2015-12-16 Thread Free Ekanayaka
** Attachment added: "landscape-client_14.12-0ubuntu2.debian.tar.gz"
   
https://bugs.launchpad.net/ubuntu/+source/landscape-client/+bug/1508110/+attachment/4535495/+files/landscape-client_14.12-0ubuntu2.debian.tar.gz

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Title:
  Users tab doesn't work as expected

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[Bug 1508110] Re: Users tab doesn't work as expected

2015-12-16 Thread Free Ekanayaka
I prepared the upload to xenial, see attached files.


** Attachment added: "landscape-client_14.12-0ubuntu2.dsc"
   
https://bugs.launchpad.net/ubuntu/+source/landscape-client/+bug/1508110/+attachment/4535494/+files/landscape-client_14.12-0ubuntu2.dsc

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Title:
  Users tab doesn't work as expected

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[Bug 1508110] Re: Users tab doesn't work as expected

2015-12-15 Thread Ursula Junque
TL;DR Users' list is populated 1h after registration, when plugin syncs
the users data. Is this the expected behavior?

I've tested this fix today, steps I took:
1) In an Ubuntu Trusty fresh install, added landscape/trunk PPA. (juju deploy 
ubuntu, local provider, host wily)
2) Updated packages (apt-get upgrade). I ended up with:
 # dpkg-query -W landscape-client
 landscape-client   15.06+bzr824-0ubuntu0~ubuntu14.04.1
3) Enabled client debug and configured client to register machine in 
landscape.c.c (enable scripts, ALL, and my personal landscape account, ursinha).

Once confirmed the registration, T+2 minutes I could see the machine
info in landscape.c.c, processes and packages, but users tab remained
empty. T+60 minutes the users' list was synchronized and then users
showed up in the UI. I've manually tweaked the interval and could see it
works, but users have to wait for that 1h. If this is the expected
behavior I can confirm it fixes the problem.

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[Bug 1508110] Re: Users tab doesn't work as expected

2015-12-15 Thread Andreas Hasenack
** Information type changed from Proprietary to Public

** Project changed: landscape => landscape-client

** Also affects: landscape-client (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: landscape-client (Ubuntu)
 Assignee: (unassigned) => Free Ekanayaka (free.ekanayaka)

** Changed in: landscape-client (Ubuntu)
   Importance: Undecided => High

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  Users tab doesn't work as expected

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