[Bug 152296] Re: Upgrade to 7.10 hangs at Modifying the software channels/Checking package manager

2008-10-09 Thread Michael Lustfield
Is anybody still having this problem or is running 'sudo update-manager
-d' in a fail-safe session good enough. Future upgrades have aimed to
solve this issue.

For now, I'm setting the Status to Fix Released. Feel free to set it
back to New if the issue continues.

** Changed in: update-manager (Ubuntu)
   Status: Incomplete = Fix Released

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[Bug 152296] Re: Upgrade to 7.10 hangs at Modifying the software channels/Checking package manager

2008-10-09 Thread schroeder
I had the same problem with 8.04 (and solved it the same way). When was
the fix introduced? For Gutsy or is it going to be fixed in Intrepid?

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[Bug 152296] Re: Upgrade to 7.10 hangs at Modifying the software channels/Checking package manager

2007-10-24 Thread papugh
I have the same issue.
Unfortunately Kim's solution did not work. 
After downloading all packages system is trying to run Gtk for instalation 
process and of course hung.

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[Bug 152296] Re: Upgrade to 7.10 hangs at Modifying the software channels/Checking package manager

2007-10-24 Thread papugh
sudo update-manager -d
 in fail-safe terminal session allow upgrade without any problems (at least on 
my machine).

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[Bug 152296] Re: Upgrade to 7.10 hangs at Modifying the software channels/Checking package manager

2007-10-22 Thread Kim Sullivan
Since this seems to be a bug only with the GTK frontend, I simply
circumvented it by using a different frontend, instead of hacking the
scripts. This has the addidional benefit that you actually get the
confirmation dialog, and can have a look which packages will be removed.

cd /tmp/tmpXX
./gutsy --help
sudo ./gutsy --frontend=DistUpgradeViewText --have-prerequists --with-network

You might also want to try DistUpgradeViewKDE (even if you're on Ubuntu)
to get a graphical frontend (but I haven't tested it).

Chris: I tried commenting out the line you identified as the culprit in
comment 8, but it didn't work, so either the real problem happens
elsewhere, or the precompiled pyc files were used instead of the source
scripts (my python is a bit rusty).

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[Bug 152296] Re: Upgrade to 7.10 hangs at Modifying the software channels/Checking package manager

2007-10-22 Thread Clemens Wehrmann
I had tried Kim's approach yesterday, but .../gutsy told me:
can't load DistUpgradeViewText, (No module named DistUpgradeViewText,)
GTK Accessibility Module initialized

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[Bug 152296] Re: Upgrade to 7.10 hangs at Modifying the software channels/Checking package manager

2007-10-22 Thread Clemens Wehrmann
... which I see now from the trailing comma was a cut and paste error.
Sorry about that.

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[Bug 152296] Re: Upgrade to 7.10 hangs at Modifying the software channels/Checking package manager

2007-10-22 Thread schroeder
Kim, that was pretty clever. :) Thanks!

Upgrading...right...now.

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[Bug 152296] Re: Upgrade to 7.10 hangs at Modifying the software channels/Checking package manager

2007-10-21 Thread Clemens Wehrmann
Chris,
Sorry, my statement was misleading.  Yes the no longer supported confirmation 
appears, but not the following final list of added/removed packages for final 
approval/abort confirmation.  This problem has occurred on only one out of the 
three machines I've attempted to upgrade.  If I can't figure it out in between 
doing other things today, I'll do what Henrik did,

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[Bug 152296] Re: Upgrade to 7.10 hangs at Modifying the software channels/Checking package manager

2007-10-21 Thread schroeder
Clemens, I agree. I will wait until tomorrow to see if there is any
feedback and then go Henrik's route, too.

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[Bug 152296] Re: Upgrade to 7.10 hangs at Modifying the software channels/Checking package manager

2007-10-20 Thread marquinos
Aclaration:
I have got a hp nx7300 laptop ;) 1,8 Ghz, and 1 Gb RAM.

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[Bug 152296] Re: Upgrade to 7.10 hangs at Modifying the software channels/Checking package manager

2007-10-20 Thread Clemens Wehrmann
Me Too:

Upgrade from Feisty (released) to Gutsy (released) hangs on my Athlon K6 
exactly as described by schroeder above.
I'm confused by marquinos workaround and am hoping someone can explain what is 
happening there, or preferably dig into schroeder's analysis.

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[Bug 152296] Re: Upgrade to 7.10 hangs at Modifying the software channels/Checking package manager

2007-10-20 Thread Euclid R. Leviter
This bug is preventing me from upgrading as well.
I have checked and unchecked in the manner described by marquinos as best as I 
could comprehend; however, I am still looking at a hung upgrade window.
This bug has borked my repositories. I'm sure I could go through and manually 
edit each one so I can continue using feisty, but I was hoping this bug would 
be resolved quickly enough to make this repair unworthy of my time.
Why is this bug not even being taken seriously? Not enough information 
(Excellent detective skills, schroeder). Not enough people affected (between 
this thread and the threads on the forums, it looks like the victims could be 
considerable)?
I implore you to increase the importance of this item.

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[Bug 152296] Re: Upgrade to 7.10 hangs at Modifying the software channels/Checking package manager

2007-10-20 Thread schroeder
Euclid, resetting the repos is easy. Go to System-Administration-
Software Sources and check all desired repos and remove the gutsy stuff
from the third party tab. Then you are back to feisty. I have done this
multiple times, because I tried to ugrade over and over again. It is NOT
an issue of a busy server or anything that would cure itself without
intervention. The problem is also that everybody whose upgrade fails for
whatever reason, thinks its THIS bug. And it is most likely not because
all their problems seem to go away after a while. marquinos workaround
didnt work for me, so he didnt have the same problem as us others here.
And I, too, wish that it would get a little bit more attention. Of
course I could do an 'apt-get dist-upgrade' from the console and
probably be up and running with gutsy already but that's not the point.
The point is we have an issue, let's take care of it.

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[Bug 152296] Re: Upgrade to 7.10 hangs at Modifying the software channels/Checking package manager

2007-10-20 Thread Ryan Williams
I fixed my error with it hanging by going to System | Administration |
Software Sources and switching the server to the US server instead of
the 'Main Server'.  After it reloaded the sources I ran the Update
Manager and clicked the Upgrade button as recommended.  It didn't hang
then.

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[Bug 152296] Re: Upgrade to 7.10 hangs at Modifying the software channels/Checking package manager

2007-10-20 Thread schroeder
Ryan's solution didnt fix the problem. I still get the same error as
before after using the US server. So, again it was proven that its not
an issue with a server timeout like many people seem to have. Not
surprising two days after the official release...

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[Bug 152296] Re: Upgrade to 7.10 hangs at Modifying the software channels/Checking package manager

2007-10-20 Thread Syrion
Going in System | Administration | Software Sources and switching the server to 
another server helped me. I'm French so I tried out Swiss servers. 
But it doesn't explain why the cdupgrade from a DVD stops after the dialog 
giving the list of packages that are not supported anymore.

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[Bug 152296] Re: Upgrade to 7.10 hangs at Modifying the software channels/Checking package manager

2007-10-20 Thread Euclid R. Leviter
Switching servers did not solve it for me, either.

Thanks for the tip about resetting the repos, shroeder.

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[Bug 152296] Re: Upgrade to 7.10 hangs at Modifying the software channels/Checking package manager

2007-10-20 Thread marquinos
New aclaration: I did a new Ubuntu 7.10 intallation. Not an update.
I think that the repositories is uncheck is an important issue for solve.

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[Bug 152296] Re: Upgrade to 7.10 hangs at Modifying the software channels/Checking package manager

2007-10-20 Thread PartisanEntity
Hi I have the same problem:

When upgrading from web it will hang at 'reading cache'.

When upgrading from the alternate cd it will hang at 'checking package
manager'.

I tried changing source servers but that did not help.

This same issue has also been reported here:
https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/153984

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[Bug 152296] Re: Upgrade to 7.10 hangs at Modifying the software channels/Checking package manager

2007-10-20 Thread PartisanEntity
p.s. here are the logs of /var/log/dist-upgrade

** Attachment added: dist-upgrade-log.zip
   http://launchpadlibrarian.net/10083816/dist-upgrade-log.zip

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[Bug 152296] Re: Upgrade to 7.10 hangs at Modifying the software channels/Checking package manager

2007-10-20 Thread Clemens Wehrmann
PartisanEntity and others arriving here because your Update Manager is
hanging, you probably do _not_ have the same problem as the one for
which this bug was opened.  This bug is related to a hang of the Update
Manager when it is asking for confirmation and apparently unable to
pop up a confirmation box with the proposed updates/deletes.

If your update manager is hanging while reading cache or checking
package manager your problem is probably related to the performance of
the distribution servers and is discussed under the bug given by
PartisanEntity: https://bugs.launchpad.net/ubuntu/+source/update-
manager/+bug/153984

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[Bug 152296] Re: Upgrade to 7.10 hangs at Modifying the software channels/Checking package manager

2007-10-20 Thread Henrik Larsson
Thanks schroeder!!

Changing the line you pointed out to just return True made my
install/upgrade to continue.

The update-manager downloads the upgrade scripts and puts them in /tmp.
What I did was to go into the directory /tmp/tmpwArERK/ (i assume the
exact name will differ from machine to machine...) and change the line
below in 'DistUpgradeControler.py':

Before change:
# ask the user if he wants to do the changes
res = self._view.confirmChanges(_(Do you want to start the upgrade?),
changes,
self.cache.requiredDownload)
return res


After change:
#res = self._view.confirmChanges(_(Do you want to start the upgrade?),
#   changes,
#   self.cache.requiredDownload)
return True #res


I then executed just the gutsy upgrade script (running update-manager again 
will not work since it downloads the script again):
sudo /usr/bin/python /tmp/tmpwArERK/gutsy --have-prerequists --with-network

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[Bug 152296] Re: Upgrade to 7.10 hangs at Modifying the software channels/Checking package manager

2007-10-20 Thread Brad Johnson
I have to change directory to the /tmp/tmp* directory otherwise I get this 
error:

[EMAIL PROTECTED]:~$  sudo /usr/bin/python /tmp/tmpn6vrDl/gutsy 
--have-prerequists --with-network
Traceback (most recent call last):
  File /tmp/tmpn6vrDl/gutsy, line 30, in module
logdir = config.get(Files,LogDir)
  File /usr/lib/python2.5/ConfigParser.py, line 511, in get
raise NoSectionError(section)


This works, gotten further than before... Installing now:

#cd /tmp/tmpwArERK
#sudo /usr/bin/python /tmp/tmpwArERK/gutsy --have-prerequists --with-network

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[Bug 152296] Re: Upgrade to 7.10 hangs at Modifying the software channels/Checking package manager

2007-10-20 Thread schroeder
Henrik, that's a pretty slick hack. ;) Good to know that works.

Clemens, actually the confirmation box pops up and shows a list of
packages that are not supported anymore. As soon as I hit Close,
update-manager freezes.

I would really like to know what the problem is but without some more
knowledge about the workings of the script further debugging atempts
dont make much sense.

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[Bug 152296] Re: Upgrade to 7.10 hangs at Modifying the software channels/Checking package manager

2007-10-20 Thread marquinos
Hi!
I had got the same problem.

TO FIX:
Go menu: System / Administration / Software Sources.

I checked in the first tab:
Canonical-supported open
Community-maintained open...
Propietary driver
Sofware restricted by copyright

I checked in the second tab:
Third-party

I unchecked in the first tab:
Source code.
Cdrom with Ubuntu 7.10.

It works now perfect :D

Marquinos.

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[Bug 152296] Re: Upgrade to 7.10 hangs at Modifying the software channels/Checking package manager

2007-10-19 Thread justin
I've got the same problem here.  I'm trying to upgrade from feisty.
hangs at fetching 54 of 59.  Not sure what I'm supposed to do.

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[Bug 152296] Re: Upgrade to 7.10 hangs at Modifying the software channels/Checking package manager

2007-10-19 Thread marquinos
Same error :(

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[Bug 152296] Re: Upgrade to 7.10 hangs at Modifying the software channels/Checking package manager

2007-10-19 Thread Wade Simmons
I can confirm the same problem on one of my desktops (after the some
support for packages ended dialog, the update-manager freezes).  Let me
know if there is any information that I can collect to help debug this.

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[Bug 152296] Re: Upgrade to 7.10 hangs at Modifying the software channels/Checking package manager

2007-10-18 Thread mudlark
I am upgrading from rc to 7,10. The upgrade fails during the modifying software 
channels. 
An error box appears saying the system is up to date.

closing the box and the wizard rolls the upgrade back.

running update goes back to the distribution update wizard.

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[Bug 152296] Re: Upgrade to 7.10 hangs at Modifying the software channels/Checking package manager

2007-10-17 Thread Charles Roduit
Have the same problem on a laptop at Modifying the software
channels/Checking package manager. But the problem doesn't appears on
my desktop computer.

The day before the final release, I think this problem to be very
important and urgent to solve !!!

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[Bug 152296] Re: Upgrade to 7.10 hangs at Modifying the software channels/Checking package manager

2007-10-17 Thread Charles Roduit
BTW, I think its an important bug to solve.

If I kill the update-manager, the source-list keeps the modifications
where feisty was replaced by gusty. By this way, the update-manager
believes on a normal update and propose the user to update normally.

I don't really know if this is bad (I've never tried), but I think
logically that this will break the system. For beginners, not aware to
the possible problem, this would results in an unusable linux.

So please, change the status to release critical.

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[Bug 152296] Re: Upgrade to 7.10 hangs at Modifying the software channels/Checking package manager

2007-10-17 Thread schroeder
Ok, I did some more testing and debugging on my machine:

The update-manager hangs on the this line in 'DistUpgradeViewGtk.py':

self.dialog_changes.set_transient_for(self.window_main)

None of the lines after that line are executed:

# work around problem that scroll_to() does not 
# work when it is not realized
self.dialog_changes.realize()
self.treeview_details.realize()
self.treeview_details.set_cursor((0,))
self.treeview_details.scroll_to_point(0,0)
self.dialog_changes.window.set_functions(gtk.gdk.FUNC_MOVE)
res = self.dialog_changes.run()
self.dialog_changes.hide()
if res == gtk.RESPONSE_YES:
return True
return False

Here is what I did: I placed my own debug statements in the py file,
recompiled and reran the gutsy executable from the temporary directory.
The debug statements appeared in the main.log file up until the
'self.dialog_changes.set_transient_for(self.window_main)' line and
stopped showing up on any line after that. This leads me to believe that
either this line causes the problem itself or the problem occurs before
in some other GUI function which freezes the GUI and finally hangs the
entire program on this particular line.

Let me know if I can do some more debugging to get to the bottom of
this.

Chris

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[Bug 152296] Re: Upgrade to 7.10 hangs at Modifying the software channels/Checking package manager

2007-10-17 Thread schroeder
For further clarification...

These are my statements from' DistUpgradeControler.py':

[...]
# My debug
logging.debug(Debug 1)

# ask the user if he wants to do the changes
res = self._view.confirmChanges(_(Do you want to start the upgrade?),
changes,
self.cache.requiredDownload)

# My debug
logging.debug(Debug 2)
[...]

Result: Debug 1 appears in the log, Debug 2 doesnt. I traced the
confirmChanges function with debug statements to the line of code
mentioned in the comment above.

Hope this helps.

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Upgrade to 7.10 hangs at Modifying the software channels/Checking package 
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https://bugs.launchpad.net/bugs/152296
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[Bug 152296] Re: Upgrade to 7.10 hangs at Modifying the software channels/Checking package manager

2007-10-15 Thread schroeder
I just tested it again: after the some support for packages ended
dialog update-manager freezes. There is some disc and cpu activity for a
little while after the freeze but then it just stops. The logs dont
change anymore and the process called gutsy disappears from top.

-- 
Upgrade to 7.10 hangs at Modifying the software channels/Checking package 
manager
https://bugs.launchpad.net/bugs/152296
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[Bug 152296] Re: Upgrade to 7.10 hangs at Modifying the software channels/Checking package manager

2007-10-15 Thread Michael Vogt
Is there still CPU activity when this happens? I.e. does it show up in
top. Does the file /var/log/dist-upgrade/apt.log keeps changing (you
can test by opening a terminal and running tail -f /var/log/dist-
upgrade/term.log on it while doing the upgrade.

** Changed in: update-manager (Ubuntu)
   Status: New = Incomplete

-- 
Upgrade to 7.10 hangs at Modifying the software channels/Checking package 
manager
https://bugs.launchpad.net/bugs/152296
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[Bug 152296] Re: Upgrade to 7.10 hangs at Modifying the software channels/Checking package manager

2007-10-15 Thread cicoandcico
sorry, but i can't test any more because i've already performed a clean
installation, leaving my /home partition.

-- 
Upgrade to 7.10 hangs at Modifying the software channels/Checking package 
manager
https://bugs.launchpad.net/bugs/152296
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[Bug 152296] Re: Upgrade to 7.10 hangs at Modifying the software channels/Checking package manager

2007-10-15 Thread pavel
I have the sam problem. Upgrade freeze at Modifying the software
channels/Checking package manager. No errors in logs. No disk and cpu
activity.


** Attachment added: dist-upgrade logs
   http://launchpadlibrarian.net/10012037/dist-upgrade.tar.bz2

-- 
Upgrade to 7.10 hangs at Modifying the software channels/Checking package 
manager
https://bugs.launchpad.net/bugs/152296
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[Bug 152296] Re: Upgrade to 7.10 hangs at Modifying the software channels/Checking package manager

2007-10-13 Thread schroeder
Same here. update-manager hangs after confirming the dialog that support
for some packages has ended. The state under the progress bar says
Asking for confirmation. After a coupe of minutes the update-manager
in the taskbar tray reports that there are new updates available. The
gutsy repositories have been added to the software packages list under
third party packages. I have attached the dist-upgrade logs from after
the crash.

** Attachment added: dist-upgrade logs
   http://launchpadlibrarian.net/9975185/dist-upgrade-logs.tar

-- 
Upgrade to 7.10 hangs at Modifying the software channels/Checking package 
manager
https://bugs.launchpad.net/bugs/152296
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