[Bug 1528240] Re: USB 3.0 hub has no power when USB storage device is plugged
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1528240 Title: USB 3.0 hub has no power when USB storage device is plugged To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1528240/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1528240] Re: USB 3.0 hub has no power when USB storage device is plugged
Dmitry-a-durnev, thank you for reporting this and helping make Ubuntu better. At your earliest convenience, could you please test the latest upstream kernel available from the very top line at the top of the page from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D (the release names are irrelevant for testing, and please do not test the daily folder)? Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow additional upstream developers to examine the issue. If testing on your main install would be inconvenient, one may: 1) Install Ubuntu to a different partition and then test this there. 2) Backup, or clone the primary install. If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description: kernel-fixed-upstream kernel-fixed-upstream-X.Y-rcZ Where X, and Y are the first two numbers of the kernel version, and Z is the release candidate number if it exists. If the mainline kernel does not fix the issue, please add the following tags: kernel-bug-exists-upstream kernel-bug-exists-upstream-X.Y-rcZ Please note, an error to install the kernel does not fit the criteria of kernel-bug-exists-upstream. Once testing of the latest upstream kernel is complete, please mark this report's Status as Confirmed. Please let us know your results. Thank you for your understanding. ** Tags removed: 3.0 hub power usb xhci ** Tags added: latest-bios-4701 ** Attachment removed: "apport-bug linux output is attached" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1528240/+attachment/4538320/+files/linux.crash ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1528240 Title: USB 3.0 hub has no power when USB storage device is plugged To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1528240/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1528240] Re: USB 3.0 hub has no power when USB storage device is plugged
** Changed in: linux (Ubuntu) Importance: Undecided => Medium -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1528240 Title: USB 3.0 hub has no power when USB storage device is plugged To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1528240/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1528240] Re: USB 3.0 hub has no power when USB storage device is plugged
Changed to 'confirmed' after apport-collect 1528240 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1528240 Title: USB 3.0 hub has no power when USB storage device is plugged To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1528240/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1528240] Re: USB 3.0 hub has no power when USB storage device is plugged
apport information ** Tags added: apport-collected wily ** Description changed: lsb_release -rd Description: Ubuntu 15.10 Release: 15.10 linux-image-4.2.0-17-generic When I plug USB 3.0 storage device(Transcend TS32GJF780 USB 3.0 32 Gb flash drive) into one of USB 3.0 ports in USB hub (DELL U2713HM monitor) and hub is connected to USB 3.0 port on my MB - no USB device is detected. lsusb shows no device is connected to hub ports: lsusb -t /: Bus 06.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/8p, 480M |__ Port 2: Dev 3, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M |__ Port 6: Dev 4, If 0, Class=Video, Driver=uvcvideo, 480M |__ Port 6: Dev 4, If 1, Class=Video, Driver=uvcvideo, 480M |__ Port 6: Dev 4, If 2, Class=Audio, Driver=snd-usb-audio, 480M |__ Port 6: Dev 4, If 3, Class=Audio, Driver=snd-usb-audio, 480M /: Bus 05.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/6p, 480M |__ Port 3: Dev 3, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M /: Bus 04.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 5000M |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/4p, 5000M /: Bus 03.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 480M |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/4p, 480M /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 5000M /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 480M Expected: hub device on Bus 04/Port1 has storage device listed. Workaround: if I check if power is supplied to the USB 3.0 hub device, I see: cat /sys/bus/usb/devices/usb4/4-1/power/control auto Then if I manually turn power on: echo on >/sys/bus/usb/devices/usb4/4-1/power/control USB 3.0 device appears and works. This problem is not reproducible if the same USB hub is attached to USB 2.0 port, so it is likely to be USB XHCI driver problem. + --- + ApportVersion: 2.19.1-0ubuntu5 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC2: dad3733 F pulseaudio + /dev/snd/controlC1: dad3733 F pulseaudio + /dev/snd/controlC0: dad3733 F pulseaudio + CurrentDesktop: Unity + DistroRelease: Ubuntu 15.10 + HibernationDevice: RESUME=UUID=ec75df3c-6d00-4f8f-b472-329453228f6c + InstallationDate: Installed on 2015-01-18 (336 days ago) + InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1) + MachineType: System manufacturer System Product Name + NonfreeKernelModules: nvidia_modeset nvidia + Package: linux (not installed) + ProcFB: + + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-17-generic root=UUID=299f7f51-d713-41f7-9a41-8603a94788d4 ro quiet splash + ProcVersionSignature: Ubuntu 4.2.0-17.21-generic 4.2.3 + RelatedPackageVersions: + linux-restricted-modules-4.2.0-17-generic N/A + linux-backports-modules-4.2.0-17-generic N/A + linux-firmware1.149.3 + RfKill: + + Tags: wily + Uname: Linux 4.2.0-17-generic x86_64 + UpgradeStatus: Upgraded to wily on 2015-12-19 (1 days ago) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo video + _MarkForUpload: True + dmi.bios.date: 05/06/2014 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: 4701 + dmi.board.asset.tag: To be filled by O.E.M. + dmi.board.name: P9X79 + dmi.board.vendor: ASUSTeK COMPUTER INC. + dmi.board.version: Rev 1.xx + dmi.chassis.asset.tag: Asset-1234567890 + dmi.chassis.type: 3 + dmi.chassis.vendor: Chassis Manufacture + dmi.chassis.version: Chassis Version + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4701:bd05/06/2014:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP9X79:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: + dmi.product.name: System Product Name + dmi.product.version: System Version + dmi.sys.vendor: System manufacturer ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1528240/+attachment/4538321/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1528240 Title: USB 3.0 hub has no power when USB storage device is plugged To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1528240/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
