[Bug 1530459] Re: Samsung SSD 840 failed to get NCQ
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1530459 Title: Samsung SSD 840 failed to get NCQ To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1530459/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1530459] Re: Samsung SSD 840 failed to get NCQ
JohnShep, at your earliest convenience, could you please test the latest upstream kernel available from the very top line at the top of the page from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D (the release names are irrelevant for testing, and please do not test the daily folder)? Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow additional upstream developers to examine the issue. If testing on your main install would be inconvenient, one may: 1) Install Ubuntu to a different partition and then test this there. 2) Backup, or clone the primary install. If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description: kernel-fixed-upstream kernel-fixed-upstream-X.Y-rcZ Where X, and Y are the first two numbers of the kernel version, and Z is the release candidate number if it exists. If the mainline kernel does not fix the issue, please add the following tags: kernel-bug-exists-upstream kernel-bug-exists-upstream-X.Y-rcZ Please note, an error to install the kernel does not fit the criteria of kernel-bug-exists-upstream. Once testing of the latest upstream kernel is complete, please mark this report's Status as Confirmed. Please let us know your results. Thank you for your understanding. ** Tags removed: bios-outdated-p01-a1 ** Tags added: latest-bios-p01-a1 ** Changed in: linux (Ubuntu) Importance: Low => Medium -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1530459 Title: Samsung SSD 840 failed to get NCQ To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1530459/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1530459] Re: Samsung SSD 840 failed to get NCQ
Hi Chris,
I finally updated my bios (after six hours of frustration) and am now
using P01-A1, unfortunately the bug is still there :-(
Should I file a new report or would it be a lot easier for everyone if
I bought a new motherboard ?
[ 67.584037] ata4: limiting SATA link speed to 1.5 Gbps
[ 67.584043] ata4.00: exception Emask 0x10 SAct 0x4001 SErr 0x0
action 0x6 frozen
[ 67.584047] ata4.00: irq_stat 0x0800, interface fatal error
[ 67.584050] ata4.00: failed command: READ FPDMA QUEUED
[ 67.584056] ata4.00: cmd 60/78:00:c0:bb:96/00:00:03:00:00/40 tag 0
ncq 61440 in
res 40/00:00:c0:bb:96/00:00:03:00:00/40 Emask
0x10 (ATA bus error)
[ 67.584059] ata4.00: status: { DRDY }
[ 67.584062] ata4.00: failed command: READ FPDMA QUEUED
[ 67.584067] ata4.00: cmd 60/20:f0:10:ca:98/00:00:03:00:00/40 tag 30
ncq 16384 in
res 40/00:00:c0:bb:96/00:00:03:00:00/40 Emask
0x10 (ATA bus error)
[ 67.584069] ata4.00: status: { DRDY }
[ 67.584073] ata4: hard resetting link
[ 67.904017] ata4: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
[ 67.904261] ata4.00: supports DRM functions and may not be fully accessible
[ 67.904392] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
[ 67.904835] ata4.00: supports DRM functions and may not be fully accessible
[ 67.904912] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
[ 67.905029] ata4.00: configured for UDMA/133
[ 67.905044] ata4: EH complete
On 1 January 2016 at 20:36, Christopher M. Penalver
wrote:
> JohnShep, thank you for reporting this and helping make Ubuntu better.
>
> As per http://us.acer.com/ac/en/US/content/drivers an update to your
> computer's buggy and outdated BIOS is available (P01-A1). If you update
> to this following https://help.ubuntu.com/community/BIOSUpdate does it
> change anything?
>
> For more on BIOS updates and linux, please see
> https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
> .
>
> Please note your current BIOS is already in the Bug Description, so
> posting this on the old BIOS would not be helpful. As well, you don't
> have to create a new bug report.
>
> Once the BIOS is updated, if the problem is still reproducible:
> 1) Please provide the output of the following terminal command (not perform
> an apport-collect):
> sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
> 2) Please make a comment specifically advising on if there was an improvement
> or not.
> 3) Please mark this report Status Confirmed. If it's not reproducible, please
> mark this as Invalid.
>
> Thank you for your understanding.
>
> ** Tags added: bios-outdated-p01-a1
>
> ** Changed in: linux (Ubuntu)
>Importance: Undecided => Low
>
> ** Changed in: linux (Ubuntu)
>Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1530459
>
> Title:
> Samsung SSD 840 failed to get NCQ
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1530459/+subscriptions
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Samsung SSD 840 failed to get NCQ
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[Bug 1530459] Re: Samsung SSD 840 failed to get NCQ
JohnShep, thank you for reporting this and helping make Ubuntu better. As per http://us.acer.com/ac/en/US/content/drivers an update to your computer's buggy and outdated BIOS is available (P01-A1). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report. Once the BIOS is updated, if the problem is still reproducible: 1) Please provide the output of the following terminal command (not perform an apport-collect): sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date 2) Please make a comment specifically advising on if there was an improvement or not. 3) Please mark this report Status Confirmed. If it's not reproducible, please mark this as Invalid. Thank you for your understanding. ** Tags added: bios-outdated-p01-a1 ** Changed in: linux (Ubuntu) Importance: Undecided => Low ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1530459 Title: Samsung SSD 840 failed to get NCQ To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1530459/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
